Adobe Creative Cloud it immediately signs me out

Everytime I sign in to Adobe Creative Cloud it immediately signs me out 

One "drastic" fix for signout problems http://forums.adobe.com/thread/1408331?tstart=0
or
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

Similar Messages

  • Adobe Creative Cloud crashes immediately on launch, won't run on a new iMac 5K / Yosemite.

    Adobe Creative Cloud installer (/Applications/Utilities/Adobe Creative Cloud/ACC/Creative Cloud.app) crashes immediately on launch, so I can't install CC on a new iMac 5K running Yosemite. Launching the app to fetch the rest of the CC programs crashes, saying "Creative Cloud quit unexpectedly."
    I have an old CS3 Photoshop install, a newish Lightroom install, and now I need to install Premiere from my work Adobe ID. I think this may be the crux of the problem. If the CC Cleaner app worked as advertised, I could wipe the old Photoshop install and just use the new CC Photoshop and everything would be cool, but the CC Cleaner doesn't work. It looks like it works, but the problem persists. In fact, Adobe support told me via twitter that Adobe's installer basically doesn't work on migrated Macs (new Macs where old data has been set up from backups). They called it an OS conflict, but I pointed out that everything else works, so it's pretty much Adobe's conflict.
    It seems like a permissions issue, and Adobe thinks it's a permissions issue blocking the ACC applet, yet I've repaired HD permissions and did Disk Repair, run Adobe's CC Cleaner multiple times, attempted to install CC in another admin account on the machine, attempted to install CC from Root, and repeated all this after reinstalling OS X via rebooting with Cmd+R, always end with the same result: Creative Cloud quit unexpectedly.
    They also suggested I install on a clean disk, one that hasn't been migrated. To do that, I supposed I have to bring it back to Apple, since I have neither a Yosemite install disc, nor a drive to put one in.
    I found an article called "CC applications close immediately after launch" but this tip doesn't work because Creative Cloud applet is the app I can't launch.
    https://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
    They sound like they're trying to help, but the responses sound like utter BS, and, like the support website, i'm going around in circles. I'm sure I'm not the only person who's had this problem, right? RIGHT?? I'm sure the answer is buried here someplace...
    Thanks in advance!

    There doesn't seem to be an uninstaller for CS3, and I've tried the CC Cleaner tool several times. It doesn't work and it is not correctly documented anywhere. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" as one of the Adobe pages states. For example, there is no log file at "/Users/[user name]/Adobe Creative Cloud Cleaner Tool.log" so I can't find any success or error states of the tool.
    There is a log file at "/Users/[me]/Library/Logs/ACC.log." Would there be anything in there that could shine light on install issues vs. uninstall issues?
    Regardless, running Cleaner and then attempting to install ACC repeatedly leads to the error "Creative Cloud quit unexpectedly" upon launching it or rebooting (which launches it automatically). I've been trying various things for weeks to no avail yet.

  • Creative cloud desktop keeps signing me out

    Ever since the update it seems like everytime i go to click on the creative cloud desptop I am signed out. I sign in and then work for a few minutes... I go back to my creative Cloud desktop connection and it is signed out again. It will not keep me signed in. My internet connection is strong then entire time.
    any suggestions?

    Hi there,
    Please refer the KB Doc : http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html
    http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    http://helpx.adobe.com/creative-suite/kb/64-bit-creative-suite-applica tions-repeatedly.html.
    Send a private message to me with your Adobe ID so I can check your activation history. Do not post it here.
    If you dont know how to do that refer : http://forums.adobe.com/thread/1184148
    Thanks!
    Ankit

  • When I open the creative cloud app it signs me out I sign back in it looks like it is loading then it signs me out again!

    Please help I just bought Photoshop for $10 a month and I want to be able to download it and use it.

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
    -and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
    -and 'looping' https://forums.adobe.com/thread/1504792
    or
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Creative cloud keeps on signing me out

    Just signed up for DW and I am trying to sign in to Creative cloud, but it continues to sign me out constantly. Any ideas why?

    Hi faun 70,
    Check out the solutions in the following links and let us know if you still need help
    You are no longer signed into your Creative Cloud applications
    Creative Cloud keeps logging me out
    Thanks,
    Preran

  • Adobe Creative Cloud - How to Log in/ Sign out Out of a old account *Updated*

    Re:
    Im trying to sign out of my old account that has requires my old email because I deleted it a few month back. The Creative Cloud Program tells me to verify my email [ which is no longer active]. The two options are Resend email or Continue and Check again. I've tried deleting Adobe launcher and reinstalling. Sadly, nothing seem to work.
    Is there a sign out button for the desktop version?
    Does anyone have an idea how to solve this problem?
    Thanks in advance.
    [Reposted for more detail]

    Hi,
    I think you are looking for a way to sign out of Creative Cloud desktop app.  If I am correct then please follow the below given steps:-
    Open the Creative Cloud Desktop App.  If you don't see the Creative Cloud icon, do the following:
    Windows: Choose Start > Programs > Adobe Creative Cloud.
    Mac OS: Choose Go > Applications > Adobe Creative Cloud > Adobe Creative Cloud.
    In the app, choose Settings () > Preferences
    On the Account tab, click Sign Out from Creative Cloud
    You may also follow the instructions on the below given link.
    Sign out, Sign in | Creative Cloud Desktop app
    Regards,
    Nirvek

  • How come whenever I login into the adobe creative cloud desktop app, it says "You've been signed out, please sign in to continue" It happens everytime I sign in. Does anyone have a fix?

    Is anyone one having this problem? I really need a fix! Thanks!

    I have the same exact problem and i went to You are no longer signed into your Creative Cloud applications to help me out
    but after going through all the steps it still is not letting me sign in!
    I need help ASAP
    I have a project due tomorrow and i need to render and export my project
    Any help would be great i am willing to try anything at this point

  • Can't sign in to Adobe Creative Cloud

    Two days ago I received notification via the Creative Cloud that some apps were ready to update.
    On opening the updater I was asked to login, despite having entered my credentials previously which should have been saved. On entering my credentials again I immediately got logged out with message "You've been signed out".
    Thinking that Adobe might have force reset user passwords post Heartbleed patching (http://heartbleed.com/) but not sent users a notification email, I then followed the link to the Account/Password FAQ (http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html). I then requested a password reset, followed the link from the automated email and created a new password.
    The new password works on the Forums but I am still not able to log into Adobe Creative Cloud. I still get logged out immediately with the message "You've been signed out".
    Adobe's management of user accounts/passwords is historially woeful so it's understandable that users are seriously concerned about this latest issue.
    Can you please advise:
    * Has Adobe been affected by the Heartbleed bug?
    * If yes, have you patched your OpenSSL, acquired new certificates, generated and deployed new SSL keys, and revoked old keys and certs?
    * When do you expect the Creative Cloud login bug to be resolved?
    Thanks,
    Blake

    Hello wmiami,  kcdaisley, Blakeyg
    Can you please share the PDApp.log file.
    It could be found in
    %temp% on Windows and
    ~/Library/Logs on Mac

  • Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud ?

    Why am I stuck in a "you are logged out" loop while attempting to reinstall Adobe Creative Cloud (ACC)? I am able to log into the Creatrive cloud member portal.
    What gives.
    Also, I can change my password at the ACC portal.
    When prompted to login during installation the loop begins. I enter my username and password hit enter - click whir - and the same prompt reappears.
    No email is delivered (not in junk either) when I ask for info on reseting my password the only solution offered in the debilitating prompt.

    Are you on a managed network? Please navigate to ~/Library/Application Support/Adobe/OOBE/opm.db and trash it. Launch CC desktop and try to sign in.
    Enable user library: http://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html.
    Note: Please disable anti virus if installed and then try to sign in.
    Regards,
    Romit Sinha

  • Safari 8 problem, App Store problem, Adobe creative cloud signing In

    Hello All,
    I would really appreciate if you could help me out solve the following problems in my iMac 3.4 GHz Intel core i7!
    Safari:
    I recently upgraded to OS X Yosemite version 10.10 and since that time, i am facing a lot of problems with Safari.. sometimes it's working correctly and other times it is (freezing, not responding and the wheel keeps turning until the force quitting) snapshot attached for freezing)
    App Store:
    The problem with App store, the App store fail to start and if opened the window is inactive and in grey color and and says Cannot Connect to App store (snapshot attached)
    Adobe creative cloud
    Whenever i have problems in my iMac, i face signing in problem with Adobe creative cloud.. The wheel keeps turning (snapshot attached)
    Just to mention the steps i tried to solve these problems:
    - Reinstalled the OS X Yosemite 3 times.
    - Restart my computer constantly.
    - Clear caches in Safari..
    None of them worked permanently!
    Any suggest from your side!
    Thank you

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
    Please take this step regardless of the results of Step 1.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
    Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

  • How can I log out and change user in Adobe Creative Cloud?

    seems to me it's impossible

    Hi there,
         Once you launch Creative Cloud Desktop Application, select the Gear icon which is located on the top right side of the CC Window and choose 'Preferences'. Under 'Preferences' click on 'Account' tab where you will see 'Sign out' button. Once you click on this button, it Signs out from all the Creative Cloud applications.
    The other simple solution is: Once you launch any Adobe Creative Cloud application like Photoshop or Indesign, choose "Help" > Signout. Even this step will deactivates all the other CC applications.
    Later, when you launch any application, it would say that it is running in trial version and will prompt you to enter your credentials.
    Regards,
    Jairaj

  • Can't sign in Adobe Creative Cloud second time.

    Ok the first time it work and later I sign-out and the next day I try to sign in I try to sign-in the Adobe Creative Cloud but the page said "you've been sign out" I am using Window 7. Also please put it step by step of how to fix it.

    Hi Pawin Chang,
    Please specify which OS are you using?
    The same has been discussed in below mentioned links:
    http://forums.adobe.com/message/6186207
    http://forums.adobe.com/message/5805005
    Let us know if this helps,
    Regards,
    Gurleen

  • I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs.

    I have my Adobe ID and password, however, I need to retrieve my serial number so I can sign into my Adobe Creative Cloud programs. It has been 10 months since I used Illustrator and I need to update my resume on that program. I would appreciate your help.

    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link

  • Creative cloud "You are signed out"

    Starting up Application Manager I get the creative cloud that says "You are signed out" Sign in doesn't work.
    Using ImslibReplacer doesn't help.

    Everything works fine again
    Thank you very much
    Pieter van der Veeken
    Van: John T Smith [email protected]
    Verzonden: donderdag 1 mei 2014 17:30
    Aan: veeken1951
    Onderwerp: Creative cloud "You are signed out"
    Re: Creative cloud "You are signed out"
    created by John T Smith <http://forums.adobe.com/people/JohnTSmith>  in Adobe Creative Cloud - View the full discussion <http://forums.adobe.com/message/6347718#6347718

  • How can I stop the Adobe Creative Cloud sign in at every system start?

    I don't want to be asked to type in my Creative Cloud sign in data at every system start, only if I definitely use / want to work with my Adobe products. Does anybody know any settings for that and how to do it (Windows 7)? Thank you.

    Hi Kapil, so maybe this could be the cause? Every time I start my computer the Adobe Creative Cloud asks me to sign in (without even touching any Adobe program, I just have installed a few of the CS6 suite to test them). If I press 'cancel' and then start the Adobe Application Manager, it asks also to prompt the Adobe ID AND every time I have to agree to the license agreement, not only once.  I'm just in the 30 day test phase, maybe this could also be a cause for that? Or ist this a hint for an improper installation?

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