Adobe Creative Cloud Not Loading Correctly Windows 7 Pro Sp1
When I open CC, the below screenshot is what I get:
System specs are as follows:
Processors: 8
Video Card: Nvidia Quadro 2000D
All Adobe products are trusted within Kaspersky. Kaspersky logs indicate that Adobe CC is not being blocked in any way. Adobe CC works on my other computers, one of which is virtually identicle to this one.
This is the third computer I've installed CC on, but I don't see how it can be a licensing issue, as I can't even sign in to Adobe CC on this one (I do realize one of the other two computers will need its permissions recinded for CC to be useable on this third one) and CC is therefore unable to determine if it has permission to run on this computer.
Does anyone have any ideas as to what the issue could be? I would really like to get it working on this machine.
I've still no luck getting this to run on my machine. I've unistalled, reinstalled, use the cleaner, updated my flash players, installed Air, deactivated my other two machines . . . nothing is working.
This has become incredibly frustrating. The results are the same as with the screenshot in the above post.
Similar Messages
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My adobe creative cloud doesnt start correctly it appears a white screen in the
the principal screen and not the list of programs. is the second time of installation of this in my computer because I restore it . And I have tried to install it many times and sometimes it apears the 206 error.
my computer has windows 8Thanks !
Date: Sat, 5 Apr 2014 03:48:29 -0700
From: [email protected]
To: <Removed by Moderator>
Subject: Re: my adobe creative cloud doesnt start correctly it appears a white screen in the my adobe creative cloud doesnt start correctly it appears a white screen in the
Re: my adobe creative cloud doesnt start correctly it appears a white screen in the
created by Abhijit Kr. in Creative Cloud Download & Install - View the full discussion
Hi angelogiuseppe9,
If you are getting blank screen after launching Creative Cloud Desktop app then deleting opm.db should help. Please delete all the contents from this location.
C:\Users\abhijiku\AppData\Local\Adobe\OOBE
If you are getting Error 206 while installing then try to change the connection from LAN to Wifi and vice cersa. You can also try disabling your software firewall if any.
Please let us know if it helps
Regards,
Abhijit
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Start a new discussion in Creative Cloud Download & Install at Adobe Community
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When you run the Adobe Creative Cloud opens a blank window, without authorization, without a list of programs, just empty, as in the screenshot
Hi Vetal1000 ,
Welcome to Adobe Forums
You can use the below mentioned links for solution -
http://forums.adobe.com/message/5509684
or
http://forums.adobe.com/thread/1251577
Let us know if that helps !
Thanks
Garima -
why my desktop adobe creative cloud cannot login but window adobe creative cloud can login anyone can help me ?
Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
My Creative Cloud Wont Load Up (Windows 7)
I Downloaded Adobe Creative Cloud, But It Wont Load. I Have A Windows 7 64-Bit Computer. I've Tried Turning Off All My Firewalls And Anti-Virus Software, But It Still Wont Work. Every Time I Try And Launch Adobe Creative Cloud Windows Shows The Loading Icon Without The Creative Cloud Loading Up At All. I Checked On Task Manger To See If The Application Was Running In The Background But It Wasn't. If You Could Help Me Out That Would Be Greatly Appreciated.
App doesn't open | Progress wheel spins continually
https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html -
Adobe Creative Cloud Not Downloading
I've signed up with Adobe Creative Cloud but the apps arent downloading to my computer. Also the application manager tries to open up twice at the same time and neither one opens up.
The message you sent requires that you verify that you
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Date: Fri, 11 May 2012 22:04:42 -0600 -
Adobe creative cloud not finding updates
Hey everyone,
I've got a problem at the moment, for some reason, Adobe Creative Cloud isn't alerting me with any new updates. At the moment my creative cloud reads that I have updated all my app's and that they are all up to date, yet I know today Photoshop 14.1 with Generator was released, yet I can't seem to download it.
On my Desktop however, I was prompted to download a lot of updates, downloaded them all, but to my surprise, photoshop wasn't an app included with an update, or at least it's still 14.0.
Is there any way I can fix this? I've been searching and searching and unable to find an answer.
Thank's for your help.@sanchaithw,
As Vikas mentioned "if you are in an enterprise environment and could you please check with your Admin if he has disabled/suppressed updates from Adobe and hosting in on a local server"
Please let us know if this works, if not please check your private messages so that we can setup a connect session to resolve this.
Regards,
Ashutosh -
Adobe Creative Cloud not working
the adobe creative cloud home screen is all black and i cannot visualise anything. How can i resolve this?
Guido_guido I am sorry but what home screen are you referring too? Is it within the Creative Cloud Desktop application? If so have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?
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Adobe creative cloud apps installation crashes Mac Pro
Hello,
My computer crashes after I click on an CS6 to install within Adobe Application Manager, using Adobe's Creative Cloud Subscriptio Service.
I am running:
2010 MacBook Pro
Processor 2.66 GHz Intel Core i7
Memory 8 GB 1067 MHz DDR3
Graphics Intel HD Graphics 288 MB
Software OS X 10.8.3 (12D78)
Everytime I click the the link to install the CS6 app, the app downloads and as soon as the app starts installing the computer crashes.
Here is the error log.
Tue Apr 2 23:06:39 2013
panic(cpu 0 caller 0xffffff7f813957f2): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xd2000000 0xffffff80f1f62000 0x0a5480a2, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80f13b37a0 : 0xffffff8000c1d626
0xffffff80f13b3810 : 0xffffff7f813957f2
0xffffff80f13b38d0 : 0xffffff7f814923b9
0xffffff80f13b3930 : 0xffffff7f8149242e
0xffffff80f13b39a0 : 0xffffff7f817b8c82
0xffffff80f13b3ad0 : 0xffffff7f814b8fe8
0xffffff80f13b3b10 : 0xffffff7f8139d567
0xffffff80f13b3bc0 : 0xffffff7f8139b05a
0xffffff80f13b3dc0 : 0xffffff7f8139c0c5
0xffffff80f13b3ea0 : 0xffffff7f8133aaba
0xffffff80f13b3ef0 : 0xffffff7f82e9e0df
0xffffff80f13b3f40 : 0xffffff7f82e9d1e7
0xffffff80f13b3f60 : 0xffffff8000c3dcfe
0xffffff80f13b3fb0 : 0xffffff8000cb2977
Kernel Extensions in backtrace:
com.apple.NVDAResman(8.1)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f81338 000->0xffffff7f81645fff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
com.apple.nvidia.nv50hal(8.1)[5F021999-8B18-3BD5-9B98-90617E638A63]@0xffffff7f8 1653000->0xffffff7f81974fff
dependency: com.apple.NVDAResman(8.1.0)[A26D2A3D-C06F-3A0F-BCFF-901A98C93C3D]@0xffffff7f813 38000
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
com.apple.driver.AGPM(100.12.87)[A7004F02-7D39-3398-8BD3-729DCC404E5F]@0xffffff 7f82e9c000->0xffffff7f82eabfff
dependency: com.apple.iokit.IOPCIFamily(2.7.3)[1D668879-BEF8-3C58-ABFE-FAC6B3E9A292]@0xffff ff7f812a3000
dependency: com.apple.driver.IOPlatformPluginFamily(5.3.0d51)[2C131EAF-F74C-39D1-A702-A499B 39C293C]@0xffffff7f81e0b000
dependency: com.apple.iokit.IONDRVSupport(2.3.7)[38C214C0-83C8-3594-8A4C-DC6AC3FEC163]@0xff ffff7f81324000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.7)[74E3E50F-E50A-3073-8C96-06F854292A91]@0 xffffff7f812e1000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000000a00000
Kernel text base: 0xffffff8000c00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 5724934528856
last loaded kext at 3291482466828: com.apple.filesystems.smbfs 1.8 (addr 0xffffff7f82fdb000, size 229376)
last unloaded kext at 344722363298: com.apple.driver.AppleUSBUHCI 5.2.5 (addr 0xffffff7f81c2e000, size 65536)
loaded kexts:
com.apple.filesystems.smbfs 1.8
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.GeForce 8.1.0
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.driver.AppleIntelHDGraphics 8.1.0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleIntelHDGraphicsFB 8.1.0
com.apple.driver.AppleMuxControl 3.3.0
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.driver.AppleUSBCardReader 3.1.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.AppleUSBHub 5.5.5
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.nv50hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.iokit.IOSCSIBlockCommandsDevice 3.5.5
com.apple.iokit.IOUSBMassStorageClass 3.5.1
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
System Profile:
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i7, 2.66 GHz, 8 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x8394, 0x393731363434412028393736363434412900
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.16)
Bluetooth: Version 4.1.3f3 11349, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: WDC WD10JPVT-22A1YT0, 1 TB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 4
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 3
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
I don't see Adobe listed in the report so I'm wondering if the problem is inherently a Mac Problem.
Anyonle else have the same problem?
Got a solution?
Joshua H.Contact Adobe support or post on their forums: http://www.adobeforums.com
-
Adobe creative cloud sign in trouble windows 8
hi i have a slight problem with creative cloud everytime i sing in it signs me out and tells me i need to sign in again but when i do the same thing happens i am running windows 8 i need help beacuse i have not been able to sign in once?
Hi
Please go to below mentioned link and confirm whether you are getting the same error message?
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Get back to us with more info when you can,
Thanks!
Gurleen -
Why will the creative cloud not load or show up in the apps folder?
I tried to download the Creative Cloud for Desktop. It loaded up and then when I tried to go to the home or apps tab it would continue loading but never finish. After trying to connect it to the menu bar it just closed. I've tried uninstalling it multiple times and reinstalling it, but it installs differently each time with those consistent problems.
Is that not a way to relocate the files? In other words, I have 16,000 plus songs in iTunes and they are all playable. They must be on my external hard drive in the file I have named "Art's Music" (verified by the check you suggested in your first reply). Let's assume that I want to put them all on a different external hard drive (my C drive is not big enough). What steps should I use to relocate my entire library? The plan I had in mind was something I found at http://docs.info.apple.com/article.html?artnum=301748
Is this going to work?
I am going to borrow a friend's unused hard drive for this and then put it back on my hard drve after I reformat it.
Dell Dimension 4600 Windows XP -
Creative Cloud not loading properly
I have signed up to the free trial and creative cloud is now loaded to my desktop, however when I open it, it is blank. When I try to download the free trial of Premiere Pro CC the Creative cloud box opens but remains blank and nothing happens. Any ideas please?
AppData is hidden. Please unhide it: http://answers.microsoft.com/en-us/windows/forum/windows_7-files/how-do-i-unhide-the-appda ta-directory-and-all-its/7edbc623-5d0d-4941-955c-d61efd1e9254
-
Creative cloud not loading after effects app
Need help my creative cloud is not loading the after effects app that i have tried to download it just keeps loading.
1st, do you have a 64bit computer and operating system?
2nd, A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Adobe creative cloud not updating
I have not been asked to update any of my adobe applications by the cloud in months. Why is that?
Hi Jeff,
I would create a new administrative account and attempt to update from there instead of your current account first.
Here are instructions if you need them
10.6 - http://support.apple.com/kb/PH6651
10.7 - http://support.apple.com/kb/PH4600
10.8 - http://support.apple.com/kb/PH11468
If you are still facing issues after doing this I think you'll most likely need to reinstall to resolve the issue.
Uninstall all Creative Cloud applications from
Mac HD > Applications > Utilities > Adobe Installers
I'd also run the Adobe Cleaner Tool using the Creative Cloud selection just to be thorough
http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
And then reinstall and update everything again.
-Dave -
hi.
when we tried updating creative cloud, it wouldn't update PS (was always at 42% even though the current version was closed). now the desktop icon won't open & the icon at the top of the desktop bar isn't there either. seems to be something funny happening.
thanks!Please read, and reply back here with information https://forums.adobe.com/thread/1499014
-and try some steps such as changing browsers and turning off your firewall for downloads
Link for Download & Install & Setup & Activation problems may help
-Online Chat http://www.adobe.com/support/download-install/supportinfo/
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