Adobe Creative Cloud not working

the adobe creative cloud home screen is all black and i cannot visualise anything. How can i resolve this?

Guido_guido I am sorry but what home screen are you referring too?  Is it within the Creative Cloud Desktop application?  If so have you utilized the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application?

Similar Messages

  • Adobe creative cloud not finding updates

    Hey everyone,
    I've got a problem at the moment, for some reason, Adobe Creative Cloud isn't alerting me with any new updates. At the moment my creative cloud reads that I have updated all my app's and that they are all up to date, yet I know today Photoshop 14.1 with Generator was released, yet I can't seem to download it.
    On my Desktop however, I was prompted to download a lot of updates, downloaded them all, but to my surprise, photoshop wasn't an app included with an update, or at least it's still 14.0.
    Is there any way I can fix this? I've been searching and searching and unable to find an answer.
    Thank's for your help.

    @sanchaithw,
    As Vikas mentioned "if you are in an enterprise environment and could you please check with your Admin if he has  disabled/suppressed updates from Adobe and hosting in on a local server"
    Please let us know if this works, if not please check your private messages so that we can setup a connect session to resolve this.
    Regards,
    Ashutosh

  • Creative cloud not work !!! error code : download failure.....I'm paying your site but can not find the answer to my problem

    download failure

    There are few steps that I could suggest that might be resolve the conflict for you, Please follow the below mentioned steps and do let us know if this worked or not.
    1) I can see that Time Machine is active in the background. Can you please open the Preferences for Time machine and disable TIme machine and try again.
    2) If the step 1 doesn't work, please try a different network and check again.
    3) If none of the options above works, please navigate to Utilities> Adobe Application manager and make sure that we have full READ & WRITE permission on this folder and Utilities> Adobe Creative Cloud folder.
    Also, navigate to /LIBRARY/APPLICATION SUPPORT/ADOBE and give the READ&WRITE permission to the all the user accounts.
    4) Post this, try again.
    Do let us know if this worked for you or not.

  • Adobe Creative Cloud Not Downloading

    I've signed up with Adobe Creative Cloud but the apps arent downloading to my computer. Also the application manager tries to open up twice at the same time and neither one opens up.

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  • Business Catalyst and Creative Cloud not Working

    I have a $2000 Premiere Business Catalyst Partner account.  I set up my BC account and my Adobe ID years ago under different e-mails.  When I tried to integrate my BC and Adobe Creative Cloud e-mails I got an error saying that I have to create a new Adobe ID.
    I created a new ID.  Now with Dreamweaver I'm getting the following error that I don't have a Partner Account!!!  I do have a partner account, it's just under a different e-mail.  Am I to stomach the fact that I will not be ablt to use my BC account on Creative Cloud simply because they are under 2 different e-mails?  I've been waiting to use BC and Creative Cloud for months, what a dissapointment.  This takes all the appeal out of Dreamweaver, Muse, and more, if I can't use Business Catalyst with Creative Cloud.  Please help....
    I

    Please refer to a couple of similar threads below.
    Can't access my BC Premium Partner site in Dreamweaver CS6 - http://forums.adobe.com/message/4399268#4399268
    BC and DW CS6 Issues - http://forums.adobe.com/message/4399267#4399267
    Also, please reference the last FAQ note within the page below.
    http://forums.adobe.com/docs/DOC-2153

  • Adobe creative cloud not updating

    I have not been asked to update any of my adobe applications by the cloud in months. Why is that?

    Hi Jeff,
    I would create a new administrative account and attempt to update from there instead of your current account first.
    Here are instructions if you need them
    10.6 - http://support.apple.com/kb/PH6651
    10.7 - http://support.apple.com/kb/PH4600
    10.8 - http://support.apple.com/kb/PH11468
    If you are still facing issues after doing this I think you'll most likely need to reinstall to resolve the issue.
    Uninstall all Creative Cloud applications from
    Mac HD > Applications > Utilities > Adobe Installers
    I'd also run the Adobe Cleaner Tool using the Creative Cloud selection just to be thorough
    http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    And then reinstall and update everything again.
    -Dave

  • Why does Creative Cloud not work?

    I´ve installed Creative Cloud and started it, but After a few minutes There it says " NO CONNECTION" What can I do???

    Hi LennySmile,
    Welcome to Adobe Forum,
    Solution #1
    Check the 'hosts" file for adobe entries. if you could see adobe entries there follow the below mentioned steps.
    1. Go to the 'Hosts' file location.
    WIN : C:\Windows\System32\drivers\etc
    MAC: Go to finder menu on the top  > go to folders > type '/etc', hit return.
    2. move the hosts file to the desktop.
    3. Open it.
    WIN: open it with notepad.
    MAC: double click it.
    4. Delete all the adobe entries, as they are blocking your machine to connect to Adobe Activation Server.
    5. Move it back to '/etc' folder.
    Solution # 2
    1. Check if you are working under any sort of firewall (system/network) / proxy.
    2. Disable firewall /  proxy.
    Solution #3 (Should work)
    Go for deployment : http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.
    Please Refer : http://helpx.adobe.com/creative-cloud/kb/creative-cloud-files-wont-connect.html
    http://forums.adobe.com/message/5804646
    if nothing works, contact Adobe Tech support at : http://adobe.ly/yxj0t6 
    Regards,
    Rajshree

  • Downloads with Creative Cloud not working

    Can't load them on the Mac, never downloads. Can't download to Win 8.1 Surface 2 Pro.
    HELP!!!

    Kim,
    Have you installed the Creative Cloud management (in the list of apps on the cloud download page, find the adobe manager. That must be downloaded and installed first. Most browsers will jump to that install when you select one of the other apps first. But some browsers are having a problem doing so. Once the manager is installed and running, you can find illustrator listed in the manager. Click the install link next to the Illustrators name. That will download and install illustrator for you)?
    This may be one for this specialized forum (where you may be able find the answer from previous threads),
    http://forums.adobe.com/community/download_install_setup
    or for Customer Care (tick I Still Need Help and hope for an agent available for a chat),
    http://helpx.adobe.com/contact.html?product=illustrator&topic=downloading-installing-and-s etting-up
    or for Adobe Support (phone),
    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html

  • Adobe Creative Cloud Not Loading Correctly Windows 7 Pro Sp1

    When I open CC, the below screenshot is what I get:
    System specs are as follows:
    Processors: 8
    Video Card: Nvidia Quadro 2000D
    All Adobe products are trusted within Kaspersky. Kaspersky logs indicate that Adobe CC is not being blocked in any way. Adobe CC works on my other computers, one of which is virtually identicle to this one.
    This is the third computer I've installed CC on, but I don't see how it can be a licensing issue, as I can't even sign in to Adobe CC on this one (I do realize one of the other two computers will need its permissions recinded for CC to be useable on this third one) and CC is therefore unable to determine if it has permission to run on this computer.
    Does anyone have any ideas as to what the issue could be? I would really like to get it working on this machine.

    I've still no luck getting this to run on my machine. I've unistalled, reinstalled, use the cleaner, updated my flash players, installed Air, deactivated my other two machines . . . nothing is working.
    This has become incredibly frustrating. The results are the same as with the screenshot in the above post.

  • How can I restrict Adobe Creative Cloud to run for just one mac user?

    Can anyone help with this please ...
    (This is about how the Adobe Creative Cloud app works with OS X User accounts.  I have posted it on Adobe's Support forums, but nobody there had the solution.  Perhaps someone from the Apple/OSX end can help?)
    I'm running Adobe CC on a 2010 iMac (OS X Yosemite).  I'm delighted with it, however ...
    Several family members share the same iMac using separate user accounts.  Adobe CC seems to run on startup for all of them which is annoying for them as they get messages about updates etc, plus it takes up unnecessary system resources (particularly as we tend to use 'switch user' and Activity Monitor shows an instance of Adobe CC running for each user).
    It's not listed in the Login Items list under System Preferences->Users & Groups, so I can't disable it there for other users, However it appears as an icon in the menu bar for any/all users a few moments after logging in - so something is triggering it to run, but I can't see what. 
    How can I restrict Adobe CC to run just for my user account please?
    Thanks
    Richard

    The startup item is likely inside the /Library/LaunchAgents folder.
    It will be something named like com.adobe.creativecloud.plist.
    Move it out of the /Library/LaunchAgents folder into the User/Library/LaunchAgents folder for all the users that need it.
    I don't know if it will work, but as long as Adobe wrote the launch agent correctly, it will work. Given that it is Adobe we're talking about, my bet is no.

  • Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

    Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
    Apple IOS is the leader in graphics, photography. The advertising states it is usable under both APPLE IOS and Microsoft 8.1 windows operating systems. Adobe Support Chat Sooraj tells me on 02/19/2015 that i must buy two computers to have it operate on both operating systems. Adobe will not support apple's Boot CAMP allowing both operating systems.
    i love the apple product and love the ADOBE Photoshop CC, but it simply does now work with an apple keyboard and a WiN operating system. .[email protected]  Adobe Creative Cloud

    In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
    If you have any joy solving your trackpad device driver issue, feel free to post here (there might be a similar fix for my  wireless adapter device)
    Thanks

  • Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applica

    Adobe Creative Cloud (Desktop) does not work properly. The application is blocked : it could not be launch neither stopped. I'm on MAC Yosemite OS, does anyone know how to remove it properly or to force its stop. It does not appear in the launched applications.

    I received no error message. The application was just trying to find applications unsuccessfully.
    I am using MAC OS 10.10.1
    I tried to uninstall the application  but it seems that a kind of deamon is still installed thus providing me to reinstall properly. Do you know where are the elements to remove in order to get my machine just like before ?
    Otherwise I would have to reinstall everything and this would be a pain.
    Thanks for your help.

  • Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it

    Adobe creative cloud has stopped working, all my individual programmes from adobe open and work fine, but when I try to open adobe cloud it starts to open then says adobe cloud has stopped working, looking for a solution then shuts down, I can not open it at all.

    Without proper system information and the application logs nobody can tell you much.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Adobe creative cloud eea 1.5 is not working with our asus Eee box , celeron j1900 2.00 ghz, 4gb of ram, 64bit. can settings be changed in adobe?

    adobe creative cloud eea 1.5 is not working with our asus Eee box , celeron j1900 2.00 ghz, 4gb of ram, 64bit. can settings be changed in adobe?

    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Adobe creative cloud product online help not working. Any idea what is the reason ??

    Adobe creative cloud product online help not working. Any idea what is the reason ??
    I have to manually copy pdf file to open help for all suite....

    Please try another browser, if still it is not working, check the internet connectivity http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    In case the issue is still not resolved, do contact Adobe Support.
    Regards
    Rajshree

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