Adobe Creative Cloud nothing but problems so far...

First of all. I am asked to sign in and accept agreements multiple times a day, almost everytime I open a program. The creative cloud application sign me out constantly.
Second, my programs all hang when they open. Illustrator may take up to a minute to actually open. It's only the Adobe programs that hang, all other programs on my computer respond quickly as they should.
Third, Bridge starts quickly but takes forever to populate the folder panel and show anything. It's just maddening!
So are these bugs that will be fixed or am I stuck with this behavior?

Just bought and installed PS and LR via CC both apps installed and are in the correct win dir. Neither app will launch (tho PS does very quickly flash the splash screen before closing). I have tried the fix at http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html, it did not work. I done a system restore and went trough the whole CC install process again, but still LR nor PS will open.I have tried disconnecting from the internet before launch but also with no success. Have updated graphic the card driver and have all the latest windows drivers installed. Have spent many hours now trying to find a fix. Any ideas?
Sony VAIO (laptop)
Windows 8.1 Pro (genuine)
i7-3632, 16GB RAM, AMD Radon HD 7600, 1TB SSD
Have now done a clean re-install of Windows 8.1 Pro from CD. Still having same problems, tho LR will now open but is in some sort of limited mode eg; Develop and Map module disabled. Please renew your membership to reactivate. Photoshop no change Splash Screen and then nothing.
I have tried signing out and in of Adobe Creative Cloud (no change), also under Apps when signed in, it says Photoshop CC (2014) and Lightroom 5 are both Up to date with a green tick. My online account says it is paid and current.
side note; have also disabled all firewalls and AV still no change.
Getting very close to being over CC... Many hours wasted and still not working!!!
Someone said "use pirated software, at least it works"...

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Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

Hello, I trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)
Uninstalling and installing again - nothing change.

Hi slawek,
Please refer to the thread below where this issue has been discussed:
Error code 50
Regards,
Sheena

I received a complimentary 12-month membership to Adobe Creative Cloud. But, already had Adobe CC .

Hello
I received a complimentary 12-month membership to Adobe® Creative Cloud. But, the problem is I already had Adobe CC account which will expire on May 5th 2014.
Could you suggest me what should i do? Can I hold my activation code til my existing Adobe CC Account almost expire?
Thank you, Ja

Unless the membership states that it expires by a certain date you should be able to hold on to it until the time when your current account membership expires and use it then.

I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

I've written on this forum about my problem with this, too. Today, being the first of the month (I suppose) evreything comes up saying it is the trial version again. I hit continue trial, but today Acrobat comes back everytime it gets launched asking the same frustrating question. The only advice I was given was to uninstall and reinstall. I've done that more times than I can count since I signed up for Creative Cloud months ago. I also own TS4, and I've wondered if there is some interaction problem there - especially with Acrobat, as it TS4 also comes with that "module" as well as Bridge, Application Manager, etc.
I *really* wish they would get the bugs out of this whole Creative Cloud licensing thing...
-Laurie

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.

Sent from my iPhone
Begin forwarded message:
From: John T Smith <[email protected]>
Date: December 6, 2014 at 12:45:42 PM EST
To: Giuliana Bono <[email protected]>
Subject: I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
Reply-To: [email protected]
I am paying for adobe creative cloud monthly but it just said my trial is up and i need to enter a serial number but the number won't show up anywhere.
created by John T Smith in Adobe Creative Cloud - View the full discussion
https://www.adobe.com/account.html for serial numbers or subscriptions on your Adobe page
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6991257#6991257 and clicking ‘Correct’ below the answer
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Creative Cloud: Nothing But Daylight Robbery?

I work for an academic institution in Surrey that has been using Adobe CS3 Suite since 2009. Many of the Adobe tools are used around the school between students and staff, and it has become a required resource for many.
With the last few PCs around the school being moved to Windows 7, and our Media department's request to move to Premiere Pro and After Effects, it became clear that we would need to upgrade. We looked at the CS6 Master Suite and the possibility of beginning a volume license agreement that could help keep us up to date in the future.
Then Adobe announced that there would be no CS7 and that the Creative Cloud subscription service would be the only way to access the CS suite in the future.
Last month we received a quote for CS6 that would cover our whole school. We would own all of the Adobe CS suite applications, we could put them on all of our PCs (where relevant) and it would cost us approx. £9.5k
Hearing that CC was replacing CS7 we received a revised quote to see what the equivalent would be on the new CC system. The quote for CC was £19.5k (!?!)
I have since contacted Adobe support to question this, as it seemed implausible that Adobe would just start charging academic institutions double what they were being charged a month ago. After speaking with several people on Adobe's "support" line I have received no explanation. No clarification. I have no idea where we stand with these products now. The only thing that has been explained to me is that with CC "you get to always have the most recent version of the application". How is this a benefit worth paying double for? Under the old license scheme I could have purchased a completely new version of the CS Master Suite every year on site license, and it still would only be costing half what the Creative Cloud now costs..
One support lady even quoted me £15k per month to use CC based on our staff numbers. Have Adobe gone literally insane? The world is under a global recession and you are quoted academic institutions with 150 FTEs £15k a month to use your software?!?
From everything I have seen so far, the Creative Cloud is an enormous scam. It is a way for Adobe to halve its costs, yet charge double. There is no benefit to what is now offered for us. There is also no choice.
Unfortunately as Adobe owns thus entire sector, there are no other competitors to look at. I will have to purchase (the now end-of-life) CS6 suite. Hopefully this will last us a few years, and by that time Adobe's "visionary" management will be gone and there will actually be an academic licensing system of use.
From Adobe’s website:
”The Adobe Education Enterprise Agreement (EEA) offers substantial savings to primary and secondary schools and higher education institutions on volume software purchases of creative and Adobe® Acrobat® software. EEA provides your institution access to feature releases and updates for the products licensed over the EEA term”
So our costs going from £9.5k to £19.5k is Adobe’s idea of “substantial savings”. Is this incompetence or just a flagrant lie? To keep this price in perspective, £19.5k is more than we pay for Windows, Office, VMWare, Veeam, Symantec Backup, SEP & Altiris combined.
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.

Creative Cloud - Education - Colleges and Universities - Pricing
ghsadmin wrote:
Are there any other schools in the same boat? Have we been horribly mis-quoted? Have Adobe lost the plot? Any information would be greatly appreciated.
Hi ghsadmin, welcome to the forums,
You are certainly not alone, here is one such article on the topic:
Inside Higher Education -- Confusion in the Cloud
http://www.insidehighered.com/news/2013/05/22/adobe-pricing-plan-raises-concerns
Here are a few quotes from the article:
College officials are concerned and confused by new licensing terms from Adobe they fear will dramatically raise costs.
"There is no question about it, there are some customers that will see a price increase," said Johann Zimmern, a director in Adobe’s education unit.
Allan Chen, the chief information officer at Menlo College, has taken a look at the licensing terms and is ready to stop using some Adobe products altogether because he thinks the university could face a roughly 700 percent increase in costs. Even though its user base is small – only about 20 people – that is an unaffordable increase, Chen said.
But one procurement official at a large university system said college officials across the country have been slogging through terms and conditions and are now appalled at Adobe’s plans, which the official estimated would cost five times more than the official’s system could afford.
So no, you are not alone concerning the education sector, as well as your counter parts in other areas such as non-profit organizations, small businesses, freelancers, corporate users, are all voicing concerns over this new "subscription only" idea, it's pricing and overall concerns, etc.
A few others whom are concerned in general:
Eliminate the "mandatory" Creative Cloud subscription model
https://www.change.org/petitions/adobe-systems-incorporated-eliminate-the-mandatory-creati ve-cloud-subscription-model
Eliminate the "mandatory" Creative Cloud subscription model
https://www.facebook.com/NoMandatoryCreativeCloud

I buy Adobe Creative Cloud yesterday, but I can down load the app and the programs

hi,

Hi Julio.
Are you on mac or pc? what operating system?
Are you getting any error messages? If not, can you describe what you clicked on and then what you saw that was different from what you expected to see?
Generally, once you download and install the desktop manager, you can install apps.
Download, install, update, or uninstall apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html
Pattie

I have installed Adobe Creative Cloud application, but don't match

I don't open all softwares. I have already done the restore of my mac, but nothing.
Anyone can help me?

Contact Customer CareContact Customer Care@

Downloading the Adobe Creative Cloud app opens Adobe Product Manager but never updates it

I've tried seveal times to download the Adobe Creative Cloud app but each time it opens Adobe Product Manager and then never updates APM to the Creative Cloud app nor does it give me any options to install the CC app. Note: I've used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager. This allowed me to at least see all of the other CC programs and install several of them. Its my understanding that APM is suppose to update itself to the CC app but it never does. I'd really like to have the CC app to interact with the cloud as is intended. plz advise and help.

Nickpl the forums are fairly active right now. You may want to take a look at the topics listed under the annoucements and within the FAQ Creative Cloud Download and Install forum - http://forums.adobe.com/community/download_install_setup/creative_cloud_faq while you wait. We are updating these areas with any new issues or solutions which are being discovered.

I paid but i have not been able to download adobe creative cloud programs

I paid but I have not been able to download adobe creative cloud programs but my credit card details and payment have disappeared from my account.

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
This is an open forum, not Adobe support... you need Adobe staff support to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

Bridge in Adobe creative cloud.

I am planning to go use adobe creative cloud. But i can not find Bridge being included. Am i missing something or is Bridge a free supporting application of Adobe like Acrobat reader?

Have a look at Install Adobe Output Module

Adobe Creative Cloud for 3 workstations

Hello, I need Adobe Creative Cloud membership, but I have 3 work stations. 1st station I need complete all programs from Adobe Creative Cloud, 2nd station only Adobe Acrobat X, 3rd station only Adobe Acrobat X andPhotoshop. What package I need to buy in this case.

Hi there - A Creative Cloud membership allows for two computers to be used under one memberhsip, for use by a single subscriber (i.e. you can't use Adobe Acrobat on the two computers at the same time). So in your case, you would have to buy two memberships.
Although, you could just purchase one memberhsip to use on two computers, and then buy Acrobat separately as a stand-alone product. Since you only need Acrobat on the third computer, this might be a more cost-effective option.
You might want to look into Creative Cloud Team Ready, which seems like it could be a better solution for you :http://www.adobe.com/products/creativesuite/companies.html
Offer Overview: http://wwwimages.adobe.com/www.adobe.com/content/dam/Adobe/en/products/creativesuite/compa nies/pdfs/CCTR-offer-overview.pdf

Downloading adobe creative cloud onto macbook air

I want to add my subscription to adobe creative cloud (currrently using it on my desktop mac) onto my macbook air. Adobe says it doesn't comply with its system requirements. My macbook air is around 3 years old so I am not sure which of the following are amiss:
• 64 bit Intel processor
• OS X (I know this is up to date)
• 2 GB RAM (8 GB recommended)
• 2 GB hard disc space
• 1024 x 768 display (1280 x 800 recommended)

Welcome to Apple Support Communities
Read > http://www.adobe.com/products/creativecloud/tech-specs.html
As you can see, your MacBook Air is only compatible with some Adobe Creative Cloud apps, but not with all of them. For example, your MacBook does not support Adobe Photoshop CC, because it requires a GPU with 512 MB of VRAM or more, and a 3-year-old MacBook Air has not got a GPU that meets this requirement. This may prevent you from installing it, and if you can install Adobe Photoshop, some features will be disabled

I have some .PSD files that I am wondering if I can access once I download Adobe Creative Cloud?

I have some photos saved in a .psd format on my computer from a photographer. I have not downloaded Adobe Creative Cloud yet, but plan on downloading it so I can access these photos in addition to all of the other tasks I will be using it for throughout the year. Does anyone know if once I download Adobe Creative Cloud if I will be able to putt up these .psd files in Photoshop?
Thank you!

Moving this discussion to the Photoshop General Discussion forum.
Kathleenory1 you can always try for yourself. You can utilize the process listed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html to install a trial version of Photoshop CC 2014.

Error 50: impossible to installa adobe creative cloude desktop. any suggest? thanks

hi,
in a first instance, i tried to do the upgrade of my adobe creative cloud destop, but i received the error number: A12E1.
so, i see on the support site that i've to uninstall the cc, use the cleanup tool , reboot my desktop and download again the creative cloud destop.
now i've the errore code 50

Hi rl11,
Can you check to see if a fresh installation can solve the issues at your end? Please use the steps: Error "Failed to Install" Creative Cloud Desktop application are you on a Windows or on Mac machine? Good luck!

Adobe Creative Cloud nothing but problems so far...

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