Adobe Creative Cloud (pour bureau Win 7) s'ouvre mais reste blanc et inutilisable.

Bonjour,
Malgré 4 ou 5 contact avec le support technique d'Adobe, je n'ai toujours pas résolu mon problème et ça devient pénible.
Lorsque je lance ACC depuis le bureau, l'appli s'ouvre mais reste blanche (cf copie écran ci-joint)
IL m'est donc impossible de :
-     télécharger un nouveau logiciel
-     Faire les mises à jours des logiciels déjà présents
Je peux par contre encore utiliser mes programmes (ps, ai, etc ...)
On m'a déjà tout fait essayer, Sans Succès ! :
-     désinstall réinstall de Adobe Creative CLoud
-      Outil cleaner
- Réinstaller quick time
- Redemarrer en mode limité
- etc ...
Le seul truc qui marche, c'est d'avoir crééer un nouveau compte utilisateur ... sur ce compte l'appli s'ouvre normalement et je peux télécharger de nouveaux programmes et faire les maj.
Par contre ce n'est vraiment pas pratique, car cette session utilisateur n'est pas la mienne, n'a pas mes documents et autres outils de travail.
S'il vous plait, quelqu'un a-t-il une idée pour régler ce soucis ?
Je vous remercie

Bonjour,
Malheureusement aucun technicien adobe n'a pu m'aider. Ils devaient me
rappeler mais personne ne l'a fait
Donc pour les mises à jour je suis obligé de passer par un compte
administrateur Windows seule solution trouvée à ce jour.
Plusieurs fonctionnalités dont les polices webfont adobe par exemple, ne me
sont pas accessibles... C'est bien dommage !
Mais j'avoue que ce n'est pas pratique.
Je suppose que le formatage de mon Pc résoudra ce soucis mais pour
l'instant je n'ai pas trouvé le temps de le faire ...
Bonne journée
Le mardi 8 juillet 2014, AgentX051 <[email protected]> a écrit :
Adobe Creative Cloud (pour bureau Win 7) s'ouvre mais reste blanc et
inutilisable. created by AgentX051
<https://forums.adobe.com/people/AgentX051> in Forums en français - View
the full discussion <https://forums.adobe.com/message/6531889#6531889>

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Les problèmes suivant sont survenus: Echec d'installation de Creative Cloud pour bureau. (Code d'erreur : 1)? Comment résoudre ce probleme

Bonjour!J'ai besoin d'aide j'arrive pas a installer adobe creative cloud. Quand j'essaie d'installer il m'affiche ce message:
"Les problèmes suivant sont survenus: Echec d'installation de Creative Cloud pour bureau. (Code d'erreur : 1)"

Hi Catherine,
You can follow the article: Error: "Failed to install" | Creative Cloud Desktop to get your issue fixed.
You can also follow the thread: Creative Cloud desktop failed to install. Error code: 1 where this issue is already discussed.
Let us know if you still face any issues.
Thanks,
Ratandeep Arora

Creative Cloud pour bureau

Je rencontre un problème avec Créative Cloud pour bureau installé depuis décembre 2013. J'ai un message depuis quelques jours signalant que Creative cloud pour bureau est inexistant ou qu'il est endomagé et que je dois le ré installer.
Lors du téléchargement, j'ai le message suivant :
Les problèmes suivants sont surbenus :
Echec d'installation de Creatice Cloud pour bureau. (code d'erreur : 1)
Que dois-je faire ?

Florentine Usanzabeza I would recommend utilizing the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

Impossible d'installer le créative cloud pour bureau

Bonjour,
un mois déjà que j'ai acheté le programme pour photographes (Phtoshop et lightroom) mais impossible d'installer le creative cloud pour bureau.
Message d'erreur après avoir lancé le programme et que la barre de progression est arrivée à la fin :
"Les problèmes suivants sont survenus : Echec d'installation de Creative Cloud pour bureau"
Je suis sous windows 7
Que faire...

Hi There,
I would recommend you to try the below mentioned steps :
1. Restart Windows
2. Download Creative Cloud Cleaner Tool
3. Run Creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
4. Once done please rename OOBE folder from these locations:
Windows:
C:\Program Files (x86)\Common Files\Adobe
C:\Users\(UserName)\AppData\Local\Adobe
5. Restart Windows
6. Download Creative Cloud
7. Run Creative Cloud file (CreativeCloudSet-Up.exe).
Hope that one way or another you are over the ”Creative cloud desktop failed to install” problem.
Regards
Eshant

Je n'arrive pas à télécharger l'application Creative Cloud pour le bureau sur MAC

je n'arrive pas à télécharger l'application Creative Cloud pour le bureau sur MAC

MAC OSX 10.7.5 sur CHROME Version 35.0.1916.153
Le site adobe est HS : lorsque j'essaie de télécharger l'application Creative Cloud pour le bureau depuis cette page : https://creative.adobe.com/fr/products/creative-cloud
J'obtiens un message d'erreur : "Notre serveur rencontre actuellement des problèmes, veuillez réessayer ultérieurement. Si le problème persiste, contactez le Service clientèle."
C'est vraiment pénible...

Adobe Creative Cloud does not support Bootcamp by Apple IOS operating system, but does work with boot camp Win 8.1 why"

Adobe Creative Cloud does not support APPLE latest IOS operating system, but does allow Windows 8.1 to be accepted. This seems a shame to me, as
Apple IOS is the leader in graphics, photography. The advertising states it is usable under both APPLE IOS and Microsoft 8.1 windows operating systems. Adobe Support Chat Sooraj tells me on 02/19/2015 that i must buy two computers to have it operate on both operating systems. Adobe will not support apple's Boot CAMP allowing both operating systems.
i love the apple product and love the ADOBE Photoshop CC, but it simply does now work with an apple keyboard and a WiN operating system. .[email protected] Adobe Creative Cloud

In Thehatters defence, this was initially posted in the MacbookPro forum and then moved to Boot Camp,
If you have any joy solving your trackpad device driver issue, feel free to post here (there might be a similar fix for my wireless adapter device)
Thanks

Adobe Creative Cloud nothing but problems so far...

First of all. I am asked to sign in and accept agreements multiple times a day, almost everytime I open a program. The creative cloud application sign me out constantly.
Second, my programs all hang when they open. Illustrator may take up to a minute to actually open. It's only the Adobe programs that hang, all other programs on my computer respond quickly as they should.
Third, Bridge starts quickly but takes forever to populate the folder panel and show anything. It's just maddening!
So are these bugs that will be fixed or am I stuck with this behavior?

Just bought and installed PS and LR via CC both apps installed and are in the correct win dir. Neither app will launch (tho PS does very quickly flash the splash screen before closing). I have tried the fix at http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html, it did not work. I done a system restore and went trough the whole CC install process again, but still LR nor PS will open.I have tried disconnecting from the internet before launch but also with no success. Have updated graphic the card driver and have all the latest windows drivers installed. Have spent many hours now trying to find a fix. Any ideas?
Sony VAIO (laptop)
Windows 8.1 Pro (genuine)
i7-3632, 16GB RAM, AMD Radon HD 7600, 1TB SSD
Have now done a clean re-install of Windows 8.1 Pro from CD. Still having same problems, tho LR will now open but is in some sort of limited mode eg; Develop and Map module disabled. Please renew your membership to reactivate. Photoshop no change Splash Screen and then nothing.
I have tried signing out and in of Adobe Creative Cloud (no change), also under Apps when signed in, it says Photoshop CC (2014) and Lightroom 5 are both Up to date with a green tick. My online account says it is paid and current.
side note; have also disabled all firewalls and AV still no change.
Getting very close to being over CC... Many hours wasted and still not working!!!
Someone said "use pirated software, at least it works"...

Adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

1) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
2) Navigate to C:\Program Files (x86)\Adobe.
Open Adobe folder and if present delete Adobe Creative Cloud folder.
3) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
Type in below command and hit 'Enter' key.
appdata
Then navigate to Local>Adobe.
Open Adobe folder and delete folders named AAMUpdater and OOBE.
4)
1)Open Control Panel and then click on the option "Network and Internet" .
2)Click on Internet options, click on 'Connections' tab.
3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
5)
Important : Disable Anti Virus and Firewall Temporarily .
6)Click on the below link and download Adobe application manager and install the same :
http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
7)Once the installation is completed , it will Create Adobe application manager icon on Desktop .
Double click on it and try to update.

Adobe creative cloud.exe ne fonctionne plus

adobe creative cloud.exe ne fonctionne plus. Impossible donc de tenir à jour mes logiciels à moins qu'Adobe le fasse lui-même sans que je le demande. Je ne suis plus tenu au courant de la disponibilité des MAJ disponibles ! Et ça fait des semaines que ça dure !
Je spécifie que ça n'est pas le lien du bureau qui est incriminé mais bien le fichier .EXE
Faire travailler des robots à la place d'homme est déjà critiquable, mais quand ceux-ci sont incapables de remédier à nos déboires, ça devient franchement pénible.
Un grand merci à celui ou celle qui me sortira de là. P
Anglais :
adobe creative cloud.exe no longer works. It is therefore impossible to maintain my software unless Adobe do it himself without my asking . I am no longer kept informed of the availability of SHIFT stock! And it 's been weeks since it lasts!
I specify that it is not the office link is incriminated but the .EXE file
To employ robots to man up already criticized , but when they are unable to overcome our disappointments, it becomes downright painful .
A big thank you to the person who released me from there . P

Bonjour,
W7 64 I have about 12 GB of RAM. Intel core i7.
Everything worked for about 9 months with once such indident which I believe is repaired alone. I have, afterextensive testing and research, even the shortcut on the desktop. Is itpossible to completely reinstall Adobe Creative Cloude in order to regain access to the dashboard without it interfering my installation PhotoshopCCand LightRoom? Thank you for your help

Adobe Creative cloud for Windows Vista?

I would like to use my Adobe Creative Cloud subscription (PS & LR) on my Windows Vista Laptop. Can I use an earlier version that is compatible with this O/S?

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Mylenium

Photoshop update in Adobe Creative Cloud fails

Each time I open Adobe Creative Cloud there is an update for Photoshop. When I click on the update it is downloaded and the install process starts. When the installation of the update reaches 100%, the update always fails saying install error. Any idea what needs to be fixed?
This is occuring on a new iMac. Photoshop runs okay otherwise.

Sadly, there is no help in that link. I can send the log (unzipped or zipped) if you'd like to look. This occured on a brand new machine. But here's the summary at the end. No fatal errors, And no explanation. Attempting to install the update without the product supposedly causes this error. Guess what? The product was installed.
========
-------------------------------------- Summary --------------------------------------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | - 0 fatal error(s), 3 error(s)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | Win OS version: 6.1.1.0 64 bit Type: 1
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_13.1.2_AdobePhotoshop13-Core 13.1.2.0 {4E02C584-5A78-4D4F-AB74-67C5665F8A00} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Adobe\Adobe Photoshop CS6\boost_threads.dll")(Seq 15)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Core_x64_13.1.2_AdobePhotoshop13-Core_x64 13.1.2.0 {59482051-CFF2-47AE-B944-A7352D74A8B5} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plugin.dll")(Seq 14)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ----------- Payload: Adobe Photoshop CS6 Support_13.1.2_AdobePhotoshop13-Support 13.1.2.0 {B65FABC3-FCF2-4BE6-B12A-600CA2EBFB9D} -----------
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | ERROR: DF045: File corruption detected. Re-install the product & then apply the patch again. (Can not repair file "C:\Program Files (x86)\Common Files\Adobe\Adobe Photoshop CS6\patcher_trigger\patchTrigger")(Seq 5)
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | Please search the above error string(s) to find when the error occurred.
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | These errors resulted in installer Exit Code mentioned below.
06/09/13 12:06:07:143 | [INFO] | | OOBE | DE | | | | 3732 | -------------------------------------------------------------------------------------
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 |
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | Exit Code: 7 - Unable to complete Silent workflow.
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | Please see specific errors for troubleshooting. For example, ERROR: DF045 ...
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | END - Installer Session
06/09/13 12:06:07:144 | [INFO] | | OOBE | DE | | | | 3732 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

J'ai le cs§ sur ma machine comment je peu installer l'adobe creative cloud?

j@

Bonjour,
C'est une erreur de saisir , je voulais dire "CS6".
Merci,
Le 3 déc. 2014 à 10:55, JR Boulay <[email protected]> a écrit :
j'ai le cs§ sur ma machine comment je peu installer l'adobe creative cloud?
created by JR Boulay in Forums en français - View the full discussion
Bonjour,
Qu'est-ce que le "cs§" ???
Sinon, dans tous les cas, pour installer Creative Cloud ça commence par là : https://www.adobe.com/fr/creativecloud.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6981580#6981580 and clicking ‘Correct’ below the answer
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Bonjour, je suis abonné Creative Cloud pour l photo (PS et LR) avec un Mac Book Air - je voudrais également y avoir accès sur mon nouvel iMac - comment faire ? merci

Bonjour, je suis abonné Creative Cloud pour l photo (PS et LR) avec un Mac Book Air - je voudrais également y avoir accès sur mon nouvel iMac - comment faire ? merci

... Merci pour votre réponse, j'ai effectivement trouvé hier ...
... Bonne journée ...
Cdlt
Arthy
2015-03-08 13:03 GMT+01:00 JR_Boulay <[email protected]>:
Bonjour, je suis abonné Creative Cloud pour l photo (PS et LR) avec
un Mac Book Air - je voudrais également y avoir accès sur mon nouvel iMac -
comment faire ? merci created by JR_Boulay
<https://forums.adobe.com/people/JR_Boulay> in Forums en français - View
the full discussion <https://forums.adobe.com/message/7264594#7264594>

Déconnection de l'application Adobe Creative Cloud tout de suite après l'ouverture

Bonjour, pour quelle raison depuis aujourd'hui l'application Adobe Creative Cloud se déconnecte automatiquement après avoir entrée le nom de compte et le mot de passe

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0
or
Chat Now button near the bottom for Activation and Deactivation may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Je ne peux pas télécharger Acrobat Pro XI via mon Adobe Creativ Cloud : message "l'adresse n'a pas été reconnue" ? Why ?

quelle procédure pour installer Acrobat pro XI à partir de son adobe creativ cloud
chez moi cela ne fonctionne pas

nanette01
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I have tried to push the Adobe ReadMe directive, using Windows XP as my test case. I could download
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Please review and consider. Do you have Windows 7, 8, or 8.1 64 bit computer available to you for Premiere Elements 13?
ATR

Adobe Creative Cloud (pour bureau Win 7) s'ouvre mais reste blanc et inutilisable.

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