Adobe creative cloud sees no Internet connection

adobe creative cloud sees no Internet connection

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088
-AND JUST FOR MAC USERS
-Mac 10.9.3 workaround https://forums.adobe.com/thread/1489922
-more Mac 10.9.3 https://forums.adobe.com/thread/1491469
-Enable Mac Root User https://forums.adobe.com/thread/1156604
-more Root User http://forums.adobe.com/thread/879931
-and more root user http://forums.adobe.com/thread/940869?tstart=0

Similar Messages

  • I downloaded Ai and got Adobe Creative Cloud - how do I connect to Ai

    I am very very unfamiliar with Photoshop etc.  I have Photoshop 12 and having trouble understanding.  However, I also have 'Adobe Creative Cloud' which I understand to be able to use many things such as Illustrator.  How do I do that?

    Some general information
    http://www.adobe.com/products/creativecloud/faq.html
    http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
    http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
    What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
    Cloud Getting Started https://helpx.adobe.com/creative-cloud.html

  • Proxy Settings Issue Adobe Creative Cloud

    Hello,
    I am running the Adobe Creative Cloud Desktop App for Windows 7 and it cannot connect to the Internet when my IE proxy settings are set to "automatically detect"
    The isssue can be allieveiated if I manually enter in the proxy server and port as stated in http://forums.adobe.com/thread/1264828
    This does not pwork well in my environment because we use a proxy script to send web traffice to other proxies
    Is there any other way to get the Adobe Creative Cloud Desktop App to connect to the Internet?

    [email protected] I would recommend reviewing the Adobe Creative Cloud Service Access Documentation for IT section of http://www.adobe.com/devnet/creativesuite/enterprisedeployment.html.  In particular the Network Endpoint documentation maybe useful to help ensure requests to those addresses are handled properly.

  • Adobe creative cloud in desktop not opening because internet connection is absent

    Adobe creative cloud in my desktop (I have a mac) is not opening because it says that the internet connection is absent even though I am connected to the wifi and internet is working. It was working few days ago bot now not anymore. I tried to turn off and on internet and my laptop, I tried to look for other questions similar to mine but did not found anything. I dont know what to do because I'm afraid to do a real mess!  Please, help me urgently...
    Thankyou,
    A.

    Hi There,
    Kindly try the below link to test the connectivity.
    Link: Sign in, activation, or connection errors | CS5.5 and later
    Thanks,
    Atul Saini

  • Adobe creative cloud desktop is not detecting my internet connection?

    adobe creative cloud desktop is not detecting my internet connection?

    i connected with the adobe people through 'contact an agent'.
    very helpful, they remote managed my desktop to fix the issue.
    apparently something to do with permissions not activated for adobe, not sure how and why this happens though, or why it was fine earlier and suddenly stoppped.
    they insisted it was to do with being on a wifi connection but that's not possible because i have my laptop right next to my desktop and that was working fine.
    it took about four hours to fix though, so be patient!

  • Adobe creative cloud say i'm not connected to the internet, but I am

    adobe creative cloud says i'm not connected to the internet, but I am

    If you statee more aout your set up about your relation to the Cloud a l9ittle of the history something to go on right now tht is believe it or not ptretty vague.
    i do not relly particfipate in the forum but I doubt that the other users will have an easytime helping you without more informtion.
    Offhand I wouuld say it was a permissions issue fwiw.

  • I can't seem to log into Adobe Creative Cloud even though I'm connected to the internet?

    My computer is connected to the internet, but I can't seem to log into Adobe Creative Cloud to use InDesign....I've tried all the obvious tricks, restarting my comp/switching the internet off and on etc..... Any other bright ideas?

    I think Adobe has problems with its server since the last 2 days. Everyone is experiencing these problems world wide. Not all the time but several hours a day.

  • Adobe Creative Cloud connectivity issue on Websense run network; Failed to send the request to server to get the response - 12002

    Hi all,
    I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
    We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
    Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
    <snip>
    11/05/14 08:50:48:184 | [INFO] | |  |  |  |  |  | 5236 | **File download complete.**
    11/05/14 08:50:52:145 | [INFO] | |  |  |  |  |  | 3732 | **File download complete.**
    11/05/14 08:51:05:327 | [INFO] | |  |  |  |  |  | 1784 | **File download complete.**
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | The windows error code is - 12002
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | Failed to send the request to server to get the response - 12002
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
    11/05/14 08:51:06:992 | [INFO] | |  |  |  |  |  | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
    11/05/14 08:51:11:514 | [INFO] | |  |  |  |  |  | 6844 | incrementing the thread. now the active thread count is 2
    11/05/14 08:51:12:519 | [INFO] | |  |  |  |  |  | 6648 | **File download complete.**
    11/05/14 08:51:16:541 | [INFO] | |  |  |  |  |  | 6844 | decrementing the thread count. now the active thread count is 1
    11/05/14 08:51:22:281 | [INFO] |  | |  |  |  |  | 3452 | resetting intermitent error 9 from to 1 to 0
    11/05/14 08:51:29:022 | [INFO] | |  |  |  |  |  | 1836 | **File download complete.**
    11/05/14 08:52:22:381 | [INFO] | |  |  |  |  |  | 7220 | incrementing the thread. now the active thread count is 2
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | The windows error code is - 12002
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | Failed to send the request to server to get the response - 12002
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
    11/05/14 08:52:27:383 | [INFO] | |  |  |  |  |  | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
    11/05/14 08:52:27:663 | [INFO] |  | |  |  |  |  | 4908 | resetting intermitent error 9 from to 1 to 0
    11/05/14 08:52:28:733 | [INFO] | |  |  |  |  |  | 6064 | **File download complete.**
    11/05/14 08:52:42:810 | [INFO] | |  |  |  |  |  | 7220 | **File download complete.**
    11/05/14 08:52:45:570 | [INFO] | |  |  |  |  |  | 3788 | **File download complete.**
    </snip>
    There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0.

    Hi all,
    I am able to install the Windows Adobe Creative Cloud application fine on Windows 7 box but the application fails to establish a connection with Adobe server/-s.
    We use a proxy with Websense as our network security solution. Proxy configuration script is set in Internet Options. We have not tried to whitelist anything as per http://helpx.adobe.com/creative-cloud/kb/proxy-authentication-support-creative-cloud.html as the errors suggest the application does not even connect to the proxy server/Websense at all.
    Please see below snippet from that DLM.log file that contains the error messages - please have a look. Could anybody tell me what it means or advise how to resolve this please? I don't see the Adobe Creative Cloud tool to have any options where manual proxy settings can be setup to try that.
    <snip>
    11/05/14 08:50:48:184 | [INFO] | |  |  |  |  |  | 5236 | **File download complete.**
    11/05/14 08:50:52:145 | [INFO] | |  |  |  |  |  | 3732 | **File download complete.**
    11/05/14 08:51:05:327 | [INFO] | |  |  |  |  |  | 1784 | **File download complete.**
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | The windows error code is - 12002
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | Failed to send the request to server to get the response - 12002
    11/05/14 08:51:06:968 | [ERROR] |  | |  |  |  |  | 3452 | the download job (0) failed to execute. The job state is STOPPED_STATE
    11/05/14 08:51:06:992 | [INFO] | |  |  |  |  |  | 6844 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
    11/05/14 08:51:11:514 | [INFO] | |  |  |  |  |  | 6844 | incrementing the thread. now the active thread count is 2
    11/05/14 08:51:12:519 | [INFO] | |  |  |  |  |  | 6648 | **File download complete.**
    11/05/14 08:51:16:541 | [INFO] | |  |  |  |  |  | 6844 | decrementing the thread count. now the active thread count is 1
    11/05/14 08:51:22:281 | [INFO] |  | |  |  |  |  | 3452 | resetting intermitent error 9 from to 1 to 0
    11/05/14 08:51:29:022 | [INFO] | |  |  |  |  |  | 1836 | **File download complete.**
    11/05/14 08:52:22:381 | [INFO] | |  |  |  |  |  | 7220 | incrementing the thread. now the active thread count is 2
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | The windows error code is - 12002
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | Failed to send the request to server to get the response - 12002
    11/05/14 08:52:26:971 | [ERROR] |  | |  |  |  |  | 6756 | the download job (5) failed to execute. The job state is STOPPED_STATE
    11/05/14 08:52:27:383 | [INFO] | |  |  |  |  |  | 7220 | some intermittent error. Retrying now. Error code is 12002 and error type is -45
    11/05/14 08:52:27:663 | [INFO] |  | |  |  |  |  | 4908 | resetting intermitent error 9 from to 1 to 0
    11/05/14 08:52:28:733 | [INFO] | |  |  |  |  |  | 6064 | **File download complete.**
    11/05/14 08:52:42:810 | [INFO] | |  |  |  |  |  | 7220 | **File download complete.**
    11/05/14 08:52:45:570 | [INFO] | |  |  |  |  |  | 3788 | **File download complete.**
    </snip>
    There is also an INFO class message that talks about resetting an ‘error 9’ from 1 to 0.

  • Is Adobe Connect part of Adobe Creative Cloud? Are there any best practices ideas from people who use Connect and Creative Cloud?

    Is Adobe Connect part of Adobe Creative Cloud? Are there any best practices ideas from people who use Connect and Creative Cloud?
    I have an Adobe Connect account and I'm are also in the early stages of developing a webinar. I am looking for any tips and advice from anyone who uses both of these services.

    As the £27, was an introductory offer. Upon the completion of one year, the price will change to the normal creative cloud cost which is at £46.88. However if you have the previous versions of the creative suites like CS 3, 4, 5, 5.5 or the CS 6. You can avail the offer at £27.34 per month incl. VAT. However this Requires annual commitment; billed monthly.

  • Déconnection de l'application Adobe Creative Cloud tout de suite après l'ouverture

    Bonjour, pour quelle raison depuis aujourd'hui l'application Adobe Creative Cloud se déconnecte automatiquement après avoir entrée le nom de compte et le mot de passe

    Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0
    or
    Chat Now button near the bottom for Activation and Deactivation may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Adobe Creative Cloud App Cannot Connect to Server

    After updating the Adobe Creative Cloud update manager, I can no longer log on to the server.  I assume that since the App Manager disappeared after the update, the new Adobe Creative Cloud app replaces it.

    Hi Blaylockimagery,
    What is the exact error message you are getting? If I understand correctly you were able to update Adobe Application Manager to the Creative Cloud desktop app but the desktop is not working because of a server error. That right?
    This doc might be related?
    http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    or
    Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -Dave

  • Is it possible to install previous TRIAL versions of previous versions of Adobe Creative Cloud Software?

    Look, I'm just testing the trial versions right now.  Don't try to troubleshoot something that I don't ask; this is what I'm looking to accomplish:
    Is it possible to install a trial version of any of the Adobe Creative Cloud software in a previous version?  By that, I am referring to the following:
    I want to install a trial version of Adobe Premiere Pro CC 2014; NOT Adobe Premiere Pro CC 2014.1.  If you notice, I want to reinstall a trial version of the previous release.  Don't ask why, you'll just laugh for my stupid reason, but I'm merely wondering if it is possible.  Creative Cloud now only offers trials of the newest versions, and I want to install trails of previous versions for my own, personal reasons.  Is this possible to do with creative cloud, or must I do it some other way?
    Is it also possible to obtain the physical installation files so that I won't have to always go through creative cloud to download them again (and then I can just set it up without being connected to the internet)?

    The previous version option is only available to individuals which have a membership.  The availability of previous version titles available is dictated by the computer meeting the minimum system requirements and the entitlement of the membership to access the requested applications.  To future viewers of this discussion if you are unsure what software titles your membership is entitled to please contact our support team directly at Contact Customer Care.
    Wastingyourlifeaway you can download the installers for the CC version of the applications from Download New Adobe CC Trials: Direct Links (no Assistant/Manager) | ProDesignTools.  Please make sure to complete the Very Important Instructions prior to scrolling down the page and clicking on the download link.

  • Adobe creative cloud cc downloading issues

    Hi,
    I signed up for and am paying for the Adobe Creative Cloud but for some insane reason it has never really worked on my Mac home computer as it's never really given me the option to download the CC versions only the CC (2014) or the trials and has just been an utter pain so I uninstalled all creative cloud stuff and just stuck with my CS6 programs with no problems even while still paying for the Creative Cloud but the other day I had a go at installing the CC software via Creative Cloud on my Mum's laptop and there were no problems whatsoever and I can't understand whats going on, I have been had 2 separate online chats with Adobe personal that both lasted over an hour or 2 and it has never been resolved. My friend has all the exact software (CS6 and now Adobe Creative Cloud) and she has never had a problem and the same Mac and iMac laptop so I don't get what's going on and am getting very frustrated for paying for a service I can't even use!!
    Hope someone can help,
    Ali

    We can't know. You have not provided any exact system info or other technical details such as Internet connection, drive configuration, language settings and whatnot. That and of course nobody can tell you anything about your specific issues without some log files or similar info.
    Troubleshoot Creative Cloud download and install issues
    Mylenium

  • Is lightroom CC included in the adobe creative cloud photographers package monthly subscription?

    Is Lightroom CC included in the adobe creative cloud photographers package monthly subscription?

    There is no Adobe Story Premium, it is Adobe Story Plus that is included with the Creative Cloud paid subscription.
    From the Adobe Story FAQ here http://www.adobe.com/products/story-plus/faq.html
    What versions of Adobe Story are available and how do they differ?
    Adobe Story is available in two versions, each of which offers advantages over other scriptwriting software:
    • Adobe Story Free is professional screenwriting software available free on Adobe.com, providing standard writing tools that automatically format your script as you type. Write for various types of projects using customizable script templates and multicolumn scripts. Import scripts written in Final Draft, Movie Magic Screenwriter, and Microsoft Word. Access your projects anywhere you have an Internet connection.
    • Adobe Story Plus is a complete, collaborative scheduling and preproduction solution. Stay on time and on budget with additional features not available in Adobe Story Free. Generate up-to-date schedules and production reports from script metadata, including tags created automatically or manually. Work on your projects online as well as offline by using the Adobe Story Plus desktop application. Stay in sync with your team using collaboration features such as Share Projects.

  • Adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

    adobe creative cloud ne se conncte plus message "! tentative de connexion au serveur"

    1) Open C:drive and navigate to C:\Program Files (x86)\Common Files\Adobe.
    Open Adobe folder and delete folders named Adobe Application Manager and OOBE.
    2) Navigate to C:\Program Files (x86)\Adobe.
    Open Adobe folder and if present delete Adobe Creative Cloud folder.
    3) Press Windows button (located between Ctrl and Alt buttons) along with R button together at a time , you will get a run command window.
    Type in below command and hit 'Enter' key.
    appdata
    Then navigate to Local>Adobe.
    Open Adobe folder and delete folders named AAMUpdater and OOBE.
    4)
    1)Open Control Panel and then click on the option "Network and Internet" .
    2)Click on Internet options, click on 'Connections' tab.
    3)In the 'Connections' tab, select 'LAN' settings, you will be able to view the Local area network settings box.
    4)Check the box-"Automatically Detect Settings" and then "uncheck" all the other check boxes like 'Use automatic configuration script', 'Use a proxy server' , Bypass proxy server' ,then click on ok button .
    5)Click on "LAN settings" button again , make sure "Automatically Detect Settings" is the only option selected, keep the LAN properties window open.
    5)
    Important : Disable Anti Virus and Firewall Temporarily .
    6)Click on the below  link and download Adobe application manager and install the same :
    http://download.adobe.com/pub/adobe/creativesuite/cc/win/ApplicationManager9.0_all.exe
    7)Once the installation is completed , it will Create Adobe application manager icon on Desktop .
    Double click on it and try to update.

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