Adobe Creative Suite 3 Licensing problem?

Recently I purchased a new computer (an iMac w/ Maverics installed) after my previous computer (an iMac w/ Snow Leopard installed) crashed. My problem is that after getting all of my creative suite 3 design premium products onto the new machine via My Passport ( I had purchased it legally prior to the crash) and trying to use them, I'm getting a " Licensing for this product has stopped working." error. I know I have to uninstall all products from the previous machine, but the old machine is pretty much down for the count so doing that is impossible. On the bright side, I still have the CS3 Serial Number. Any suggestions?

Rauletta you may still be able to recover your installation of Creative Suite 3.  I would recommend utilizing the uninstaller located in the Applications/Utilities/Adobe Installers folder.  Once you have ran the uninstall you will then want to run the CC Cleaner Tool to help ensure complete removal.  You can find details and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
Once you have removed Creative Suite 3 you can then obtain a fresh copy of the installation files at Download CS3 products.

Similar Messages

  • I installed a new SSD drive in my computer and now Adobe Creative Suite Web Premium says I don't have a license. I have license. It was very expensive. I am disabled now, and I need this software working.

    I installed a new SSD drive in my computer and now Adobe Creative Suite Web Premium says I don't have a license. I have license. It was very expensive. I am disabled now, and I need this software working. Adobe Acrobat has been a primary tool for accommodating memory problems after a brain injury. (A car ran me down while I was out getting exercise.) I installed the SSD because I needed my management of PDF files to run faster. I called tech support for help when the software first stopped working, but they needed me to give them a number from my original disks. Because of my disability, I've been having someone come in to clean, and the shelves where I kept my software packages were cleared. I've been hunting for them ever since, but I can't look for them myself for very long at a time. Today I finally found them, but now I can't seem to contact tech support. What happened? I don't want to delete my old files because I need the setup to remain unchanged, because I don't do well with changes. I think all I should need is to have someone located the license file on drive E: and move it to wherever it is needed on the SSD drive, but I don't know what to look for.

    Tech support is not normally available on weekends.  You should contact them as soon as the weekend passes and pick up where you left off with them.

  • Recently i upgraded my operating system from snow leopard to mavericks.  no my adobe creative suite 4 programs do not launch. it gives me an error code of 150.30 which has to do with licensing.  I tried to download adobe license repair app but

    Recently I upgraded from snow leopard to Mavericks . Since the upgrade my Adobe Creative Suite 4 will not launch any programs. I downloaded adobe license recovery it says " this program is no longer supported " .
    At this point I am ready to go back to snow leopard if that will fix the problem.   What do I do ?

    A long thread with some fixes for various problems including licenseing, it may help.
    https://discussions.apple.com/message/24181438#24181438

  • Had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I rest

    I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.

    Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
    There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
    If not, you must reinstall your CS4 suite.  You don't need to delete your preferences, so it should be the same as before.
    Error "Licensing has stopped working" | Mac OS
    Gene

  • Problem installing Adobe Creative Suite CS4

    Hi, I am having a problem installing Adobe Creative Suite CS4. I have uninstalled CS3 and installed my new CS4 and it installs fine. I go to open one of the programmes such as InDesign and I get an alert message "Licensing for this product has expired". I used to have a trail version, so uninstalled that too and still get the same problem, is there anything I can do?

    Not sure if this is your issue . . . check out this knowledgebase article:
    http://kb2.adobe.com/cps/405/kb405970.html
    -markerline

  • Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use.

    Hi, I have Adobe Creative Suite 5.5 Design Standard pack on CD drive and wish to install it onto my newly purchased Mac Book Air. Problem, there is no CD drive I can use. Have you any suggestions for me?

    You may download the product from
    Download CS5.5 products

  • I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it. Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read... I sent on the PC setting to try to change the display resolution.

    I just bought a new PC and I have re-installed my Adobe Creative Suite Standard on it.
    Software open fine. PROBLEM: The toolbars (menu stuff) appear extra-small, too small for me to read...
    I went into the PC settings and tried to change the display resolution. This changes the size of all  the icons (not only Adobe) but it does not solve the problem when I open an Adobe application (Photoshop or Illustrator)... The PC is run under Windows 8.1 and my display resolution is 3200x1800 (but again, when I change the settings for a smaller resolution, only the size of the icons is affected. Once I open the software, the problem is still there, extra-small toolbars...). Help!!!

    Anything before CC is not high-DPI compatible. Feel free to continue to experiment with your system settings.
    Mylenium

  • PROBLEMS INSTALLING ADOBE CREATIVE SUITE 4 WEB PREMIUM.

    Can anyone teach me how to turn off the adobe acrobat speed launcher?
    When I was loading the disc a prompt appeared asking me to disable it.
    Being searching the net but nothing helps.
    I just kept having problems installing this software and my computer does qualify for it's requirements.
    I even deleted every adobe file just to install this but nothing helps.
    Any ideas how I could install this right?

    (I give up. I am calling for the helpline.)
    OK recent updates to it more information states:
    Adobe Contribute CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Dreamweaver CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Fireworks CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Flash CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Illustrator CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Photoshop CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Soundbooth CS4
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Version Cue CS4 Server
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
    Adobe Creative Suite 4 Web Premium
    Error:
    Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.

  • I purchased Adobe Creative Suite C2 and have been using it for years on the same computer no problem with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software.

    I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?

    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    Mylenium

  • I am retired.  In my active years, I purchased Adobe Creative Suite 4 Design Standard and Dreamweaver CS5 for my Windows environment.  I recently spent a fortune to migrate to  Apple.  I realize that my licenses are not recognized by Adobe. I am desperate

    I am retired.  In my active years, I purchased Adobe Creative Suite 4 Design Standard and Dreamweaver CS5 for my Windows environment.  I recently spent a fortune to migrate to  Apple.  I now (and a bite late) realize that my licenses are not recognized by Adobe. I am desperate. I cannot afford the expense of buying or paying access to the software and, still,  I need the tools for all those little things I do for enjoyment. What can be done?

    The licenses are operating system specific, so one option would be to retain use of the Windows machine you had before the Mac.
    If you want to try to use the older stuff on your new Mac you can try installing Windows emulation software such as Bootcamp.

  • I suffered a hardware failure on my PC, and have moved to an iMac.  I own Adobe creative Suite 4 for Windows.  Can I transfer the license to my new iMAC without the huge expense of buying a new license?

    I suffered a hardware failure on my Dell desktop PC, and have moved to iMac.  I own Adobe creative Suite 4 Design Premium for Windows.  Can I transfer the license to my new iMAC without the huge expense of buying a new license or purchasing a month to month option?

    you need a cross-grade, but adobe only offers free cross-grades for current releases, Order product | Platform, language swap

  • Adobe Creative Suite 5.5 design standards (Student and teacher licensing) download

    I had purchase Adobe Creative Suite 5.5 design standards (Student and teacher licensing), but I lost the disk and still have my product code. I tried downloading from the available downloads but the product code i have doesn't work. Where can i find a CS5.5 design standard student and teacher licensing download?

    There is no specific version designated for student/teacher versions, the software you get is the same as any other 'version'... the serial number is what designates the version status.  You might have used the wrong product code or maybe you need to adjust your approach to the attempt to acquiring the download.
    Make sure you have cookies enabled and clear your cache.  If it continues to fail try using a different browser.
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    CS5.5: http://prodesigntools.com/adobe-cs5-5-direct-download-links.html

  • Problem installing Adobe Creative Suite 4

    I am trying to install Adobe Creative Suite 4 Web Premium. I enter the serial number at the back of the DVD case and that works fine, but then I reach a screen called Upgrade Check. There, I select what I had before (Macromedia 8), and enter my Upgrade key starting with DWD800-02416 ...
    But it tells me that my serial number doesn't match the product...am I not supposed to enter the Macromedia key 8 license key there? What am I doing wrong? And most importantly, can you help?

    There are many different upgrade packages for CS 4. It may be that you purchased the wrong upgrade package. For example, the upgrade package from CS 1 to CS 4 won't work if you purchased purchased Photoshop CS 3. The upgrade DVD from Photoshop CS 3 won't work if you had purchased the CS 3 Design Suite. Each upgrade package/dvd is specifically designed for the programs you had previously purchased.

  • Hello,  I presently licensed adobe creative suite 5.5 design standard for windows.Est-what is possib

    Hello,
    I presently licensed adobe creative suite 5.5 design standard for windows.Est-what is possible to exchange the license for Windows Mac Ios? you return me a message with a # which is 144561396 but I'm not a very comfortable chat in English. then please is it possible to reondre me by email? else return me an email to tell me or I just have this information.
    thank you very much for your help is very apreciated
    Brigitte.

    You cannot switch the platform for legacy versions, only current ones./
    Vous ne peut pas echanger les versions d's system d' operation pur versions anciennes, seulement versions currente.
    Order an Adobe product platform swap or language swap
    Mylenium

  • Adobe Creative Suite 5.5 transfer license from mac to windows

    Hello,
    In 2011, I bought a license 'adobe Creative Suite 5.5' (students) for a mac.
    My Macbook crashed again and I want to switch to a PC.
    Is it possible to switch my license from mac to windows?
    Thanks 

    No. that only applies to "current" versions, meaning CS6. You will have to buy the commercial CS6 upgrade and make the switch or just buy a new license if you are still eligible for S&T pricing.
    Mylenium

Maybe you are looking for

  • How to open new connection in Oracle SQL Developer ???

    Hi folks, I have installed SQL Developer Version 1.5.0.53 in a XP sp2 system. tried to open a Database Connection, with OR_OHCL connection name and 'hr' username & password, but when I click on Connect it showed me "Failure- Io Exception The network

  • DM cant recongnize bb 8330

    hi, first post so  i'll try to be as precise as possible, might miss infos desktop manager says none and wont recognise usb connection dm opitons/connection options don't display a  (detect) button device manager/device connection  only option is : C

  • Query with creating sub material group

    Hi We hv requirement of additional submaterial group with existing material group. i hv configured & its coming in sales org2 tab as below. However when i got mm02, and check put input values its asking for input values after clicking on continue w/

  • Need to search contacts by last name

    I need to know how I can only search the contacts by last name. As it is right now, it search last name and first name. I only need the last name. Any ideas would be greatly appreciated. Post relates to: Treo 650 (Sprint)

  • Dual core

    hey guys, Is there a way to enable dual core processing within java? I have got my hands on a dual core system and find that cpu intensive tasks use a maximum of 50% (im assuming its only using 1 processor). Is there a way to enable it to use both at