Adobe Creative Suite 5.5 broken/errors
Does Adobe customer support have a mail address I can contact?
I've been waiting for a whole day to get access to the chat but it is always busy, and I do not know where else I can get help?
I am also having big problems navigating on this site as everything is a mixture of italian and english. Even though I am Norwegian! I am sorry if this is in the wrong forum - I don't know where else to post this.
The problem is; I purchased the Adobe Creative Suite 5.5 Design Standard, but the cd doesn't work and I'd like to have it replaced. I kept getting errors and after having a programmer-friend take a look at it he concluded that the cd most likely was broken. We managed (after a lot of time and efforts) to copy the files of the cd to my harddrive, and even fix the files that were broken in the process. But it is not possible to install the suite from the cd, neither on other computers.
Who can I contact to get it replaced?
SankSte http://www.adobe.com/no/support/contact/ should give you the available contact options for support in Norway. You also can speak with customer service as opposed to technical support if you just need to order replacement media.
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Adobe Creative Suites Web Premium - Warnings, Errors, and Problems
I just recently installed Adobe Creative Suites Web Premium 5.5, i am experiencing the following errors below
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 2 error(s), 1 warning(s)
WARNING: DW065: Display requirements not met for {B4749B38-C5BD-4A02-8E9F-C1EF7CCEA651}
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
System Specs
HP Pavillion Dv6 nootebook PC
Intel core i5WARNING: DW065: Display requirements not met for
Your screen resolution is too small. Refer to the system requirements and adjust them accordingly.
Mylenium -
PROBLEMS INSTALLING ADOBE CREATIVE SUITE 4 WEB PREMIUM.
Can anyone teach me how to turn off the adobe acrobat speed launcher?
When I was loading the disc a prompt appeared asking me to disable it.
Being searching the net but nothing helps.
I just kept having problems installing this software and my computer does qualify for it's requirements.
I even deleted every adobe file just to install this but nothing helps.
Any ideas how I could install this right?(I give up. I am calling for the helpline.)
OK recent updates to it more information states:
Adobe Contribute CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Dreamweaver CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Fireworks CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Flash CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Illustrator CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Photoshop CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Soundbooth CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Version Cue CS4 Server
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Creative Suite 4 Web Premium
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package. -
Runtime Error when installing Adobe Creative Suite 5.5 Production Premium
I am trying to install Adobe Creative Suite 5.5 Production Premium, but I keep getting a 'Runtime Error!': This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
What should I do? Any help greatly appreciated! I am running Win 7, Service Pack 1, 64 bit.We cannot know. Your information is hugely insufficient. Check Your Windows Event Viewer and tell us the "fault module" plus provide detailed specs for your computer. Runtime errors usualyl mean that A DLL is missing, a security tool is blocking critical functions or that the processor is not compatible in teh first place. Just as well this could be a driver issue with your SATA bus or whatever.
Mylenium -
My hard drive fried and had to be replaced. I'm trying to install CS4 from my original discs but keep getting this error message - "One or more of the required components of Adobe Creative Suite 4 Design Standard failed to install correctly". A customer service rep gave me a link to download off the Adobe site, but when I try to open the file to run it, I get this error message - "A problem occurred extracting the archive".
Can anyone help?Yep. Nothing happens at all. Windows tries to execute the uninstaller, but I don't get any other screen and all activity stops for the MSI. I monitored it in Process Monitor and the MSI executable appears, but is quickly ended, like it couldn't find anything or something.
It's as if windows has a blank entry in Programs and Features, because it used to show the size of the Adobe application in the "Size" column. Now it's just blank. Link to screenshot below:
http://img829.imageshack.us/img829/5006/screenshotcaf.jpg
Note the install date. That's when I was able to successfully reinstall it. Now I can't even do that. I should also mention I tried Revo Uninstaller. It deleted one small registry key, but nothing changed.
By the way, is the CS cleaner supposed to ask for a disc in the drive when you run it? It refused to run unless I had one in it, so I used my install dvd. -
Re-installing Adobe Creative Suite 5 Design Standard... but error on update
I reinstall adobe creative suite design standart on a new Workstation with windows 8.1
Installation ok.
Not i need to installa update.
Here the log file.
10/30/2014 09:38:57 [INFO] PipeThread - Pipe Connected. Waiting for data to come on pipe
10/30/2014 09:38:57 [INFO] PipeThread - 380 bytes read on pipe
10/30/2014 09:38:57 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
10/30/2014 09:38:57 [INFO] PipeThread - Message Sent to main thread
10/30/2014 09:38:57 [INFO] PipeThread - Disconnecting pipe
10/30/2014 09:38:57 [INFO] PipeThread - Pipe Disconnected
10/30/2014 09:38:57 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 7
10/30/2014 09:38:57 [INFO] PDApp - Command Line Processing done. Proceeding with creating window using the arguments
10/30/2014 09:38:57 [INFO] PDApp.WindowManager - Workflow: Updater is already running
10/30/2014 09:34:38 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:38:58.088 [INFO] PDApp.HostMessageHandler Front applet found
10/30/2014 09:38:58.088 [INFO] PDApp.HostMessageHandler Informing the front applet for relaunch workflow
10/30/2014 09:38:58.088 [INFO] UWA.HostMessageHandler Received WorkflowRelaunch request...
10/30/2014 09:38:58.088 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:39:00 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - Unloading applet
10/30/2014 09:39:00.383 [INFO] PDApp.HostMessageHandler Recieved force window close message
10/30/2014 09:39:00.383 [INFO] PDApp.HostMessageHandler Sending message to native
10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
10/30/2014 09:39:00 [INFO] PipeThread - Pipe Connected. Waiting for data to come on pipe
10/30/2014 09:39:00 [INFO] PipeThread - 2 bytes read on pipe
10/30/2014 09:39:00 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
10/30/2014 09:39:00 [INFO] PipeThread - Message Sent to main thread
10/30/2014 09:39:00 [INFO] PipeThread - Disconnecting pipe
10/30/2014 09:39:00 [INFO] PipeThread - Pipe Disconnected
10/30/2014 09:39:00 [INFO] PipeThread - Terminating the pipe thread
10/30/2014 09:39:00 [INFO] PDApp - Terminating native MessageQueueManager
10/30/2014 09:39:00 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
10/30/2014 09:39:00 [INFO] PDApp - Terminating native AppletManager
10/30/2014 09:39:00 [INFO] PDApp.AppletManager - AppletManager destructed
10/30/2014 09:39:00 [INFO] PDApp - Terminating WindowManager
10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Destroying PDApp main window's
10/30/2014 09:39:00 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
10/30/2014 09:39:00 [INFO] PDApp - Terminating ExternalGateway
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
10/30/2014 09:39:00 [INFO] PDApp - Terminating MessageHandler
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - MessageHandler destructed
10/30/2014 09:39:00 [INFO] PDApp - Terminating NativeCommandHandler
10/30/2014 09:39:00 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
10/30/2014 09:39:00 [INFO] PDApp - Terminating AsyncMessageProcessor
10/30/2014 09:39:00 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
10/30/2014 09:39:00 [INFO] PDApp - Terminating NativePlatformHandler
10/30/2014 09:39:00 [INFO] PDApp - Terminating logger
10/30/2014 09:39:03 [INFO] PDApp - Build Version - 1.0.175.0
10/30/2014 09:39:03 [INFO] PDApp - Logging Level verbosity Set to 4
10/30/2014 09:39:03 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 7
10/30/2014 09:39:03 [INFO] PDApp - DWA AppletID argument not specified on command line. Trying to find the existing instance
10/30/2014 09:39:03 [INFO] PDApp - This is the first instance so creating a thread for listening to the created pipe
10/30/2014 09:39:03 [INFO] PipeThread - Pipe thread started
10/30/2014 09:39:03 [INFO] PDApp - Starting AsyncMessageProcessor
10/30/2014 09:39:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
10/30/2014 09:39:03 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor started. on thread id = 5284
10/30/2014 09:39:03 [INFO] PDApp - Detecting Applet Database Library file...
10/30/2014 09:39:03 [INFO] PDApp - Fetching Applet registeration information...
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - AppletManager initialize...
10/30/2014 09:39:03 [INFO] PIM - Build Version - 1.0.175.0
10/30/2014 09:39:03 [INFO] PIM - Logging Level verbosity Set to 4
10/30/2014 09:39:03 [INFO] PIM - CREATE PIM Instance ...
10/30/2014 09:39:03 [INFO] Utilities - File does not exist
10/30/2014 09:39:03 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
10/30/2014 09:39:03 [INFO] PIM - Current db schema version on machine 1.
10/30/2014 09:39:03 [INFO] PIM - Current db schema version to install 1.
10/30/2014 09:39:03 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
10/30/2014 09:39:03 [INFO] PIM - PIM Database is Up To Date.
10/30/2014 09:39:03 [INFO] PIM - PIMSqlite closeDB status 0
10/30/2014 09:39:03 [INFO] PIM - FREE PIM Instance ...
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Applet database path - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\..
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - PIM library path - C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\core\AdobePIM.dll
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Loading PIM library...
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Getting applet data from Applet database
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is DWA:1.0.177.0|LWA:1.0.175.0|PDApp:1.0.175.0|UWA:1.0.175.0
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Registering Applets...
10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Initializing native WindowManager
10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Creating window instance
10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
10/30/2014 09:39:03 [INFO] PDApp.WindowManager - Creating APE stage instance
10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
10/30/2014 09:39:03 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
10/30/2014 09:39:03.522 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
10/30/2014 09:39:03.522 [INFO] PDApp.StartupCommand Processing the startup Command
10/30/2014 09:39:03.523 [INFO] PDAPP.AppletManager Starting Applet registeration...
10/30/2014 09:39:03.527 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
10/30/2014 09:39:03.529 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
10/30/2014 09:39:03.533 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - it_IT
10/30/2014 09:39:03.546 [INFO] PDAPP.AppletManager Loading progress0 out of 521002
10/30/2014 09:39:03.547 [INFO] PDAPP.AppletManager Loading progress65536 out of 521002
10/30/2014 09:39:03.548 [INFO] PDAPP.AppletManager Loading progress131072 out of 521002
10/30/2014 09:39:03.549 [INFO] PDAPP.AppletManager Loading progress196608 out of 521002
10/30/2014 09:39:03.550 [INFO] PDAPP.AppletManager Loading progress262144 out of 521002
10/30/2014 09:39:03.551 [INFO] PDAPP.AppletManager Loading progress327680 out of 521002
10/30/2014 09:39:03.552 [INFO] PDAPP.AppletManager Loading progress393216 out of 521002
10/30/2014 09:39:03.553 [INFO] PDAPP.AppletManager Loading progress458752 out of 521002
10/30/2014 09:39:03.554 [INFO] PDAPP.AppletManager Loading progress521002 out of 521002
10/30/2014 09:39:03.713 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
10/30/2014 09:39:03.714 [INFO] UWA.ZStringLoader Trying to load ZString for preferred locale - it_IT
10/30/2014 09:39:03.716 [INFO] UWA.ZStringLoader Applet locale set to - it_IT
10/30/2014 09:39:03.810 [INFO] UWAApplet.Startup Processing the startup command
10/30/2014 09:39:03.812 [INFO] UWA.LoadWorkflowCommand Processing the LoadWorkflowCommand
10/30/2014 09:39:03 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
10/30/2014 09:39:03.853 [INFO] UWA.HostMessageHandler Preferences xml received: <result>
<Preferences>
<UpdaterPrefSchedCheckFreq>0</UpdaterPrefSchedCheckFreq>
<UpdaterDailyScheduledTimeHH>2</UpdaterDailyScheduledTimeHH>
<UpdaterDailyScheduledTimeMM>0</UpdaterDailyScheduledTimeMM>
<Automatic>0</Automatic>
<AutomaticServicesUpdate>1</AutomaticServicesUpdate>
<InstallReporter>1</InstallReporter>
<LastDateCheck>2014-10-30T09:33:10</LastDateCheck>
<ChannelsEnabled>
<Channel ChannelID="AdobeAIR-1.5.3" enabled="1"/>
<Channel ChannelID="AdobeAPE3_Win64_NoLocale" enabled="1"/>
<Channel ChannelID="AdobeAPE3_Win_NoLocale" enabled="1"/>
<Channel ChannelID="AdobeApplicationManager-1.0" enabled="1"/>
<Channel ChannelID="AdobeBridgeCS5-4.0" enabled="1"/>
<Channel ChannelID="AdobeBrowserLabCSLive-1.0" enabled="1"/>
<Channel ChannelID="AdobeBuzzwordCS5-1.0" enabled="1"/>
<Channel ChannelID="AdobeCMapsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeCMapsx64CS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeCSXSExtensionsCS5-2" enabled="1"/>
<Channel ChannelID="AdobeCSXSInfrastructureCS5-2" enabled="1"/>
<Channel ChannelID="AdobeColor-PhotoshopSpecificCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorCommonSetCMYK-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorCommonSetRGB-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorEURecommendedSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorJAExtraSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorNAExtraSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorVideoProfilesCSCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeDeviceCentralCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeDynamiclinkSupport-5.0" enabled="1"/>
<Channel ChannelID="AdobeExtendScriptToolkitCS5-3.5.0" enabled="1"/>
<Channel ChannelID="AdobeExtensionManagerCS5-5.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRecommended-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRecommendedx64-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRequired-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRequiredx64-1.0" enabled="1"/>
<Channel ChannelID="AdobeIllustratorCS5-15.0" enabled="1"/>
<Channel ChannelID="AdobeIllustratorCS5LangPackit_IT-15.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationBaseFiles2-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationFeatureSetFilesRoman-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationLanguageFilesit_IT-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5CommonBaseFiles-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5CommonLanguageFilesit_IT-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5IconHandler-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5IconHandlerx64-7.0" enabled="1"/>
<Channel ChannelID="AdobeJRECS5-1.6" enabled="1"/>
<Channel ChannelID="AdobeLinguisticsCS5-5.0.0" enabled="1"/>
<Channel ChannelID="AdobeLinguisticsCS5x64-5.0.0" enabled="1"/>
<Channel ChannelID="AdobeMediaEncoderCS5-5.0" enabled="1"/>
<Channel ChannelID="AdobeMediaEncoderCS5X64-5.0" enabled="1"/>
<Channel ChannelID="AdobeMediaPlayer-1.8" enabled="1"/>
<Channel ChannelID="AdobeMiniBridgeCS5-1" enabled="1"/>
<Channel ChannelID="AdobeOutputModule-3.0" enabled="1"/>
<Channel ChannelID="AdobePDFLibraryFilesCS5-9.9" enabled="1"/>
<Channel ChannelID="AdobePDFLibraryFilesx64CS5-9.9" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS564Bit-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack_x64-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5Support-12.0" enabled="1"/>
<Channel ChannelID="AdobeReviewPanelCS5-2.0" enabled="1"/>
<Channel ChannelID="AdobeSINGCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeSwitchBoard2.0-2.0" enabled="1"/>
<Channel ChannelID="AdobeToolhintsCS5-1.0" enabled="1"/>
<Channel ChannelID="AdobeTypeSupportCS5-10.0" enabled="1"/>
<Channel ChannelID="AdobeTypeSupportx64CS5-10.0" enabled="1"/>
<Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5-1.2" enabled="1"/>
<Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5x64-1.2" enabled="1"/>
<Channel ChannelID="AdobeXMPPanelsCS5-3.0" enabled="1"/>
<Channel ChannelID="CSXSStoryExtension-1.0" enabled="1"/>
<Channel ChannelID="CameraProfilesInstaller-6.0" enabled="1"/>
<Channel ChannelID="DeviceCentral3LP-it_IT" enabled="1"/>
<Channel ChannelID="HILHelpSearch-1.0" enabled="1"/>
<Channel ChannelID="PDFSettingsCS5-10.0" enabled="1"/>
<Channel ChannelID="PhotoshopCameraRaw-6.0" enabled="1"/>
<Channel ChannelID="PhotoshopCameraRaw64bit-6.0" enabled="1"/>
<Channel ChannelID="SiteCatalystNetAverages-1" enabled="1"/>
<Channel ChannelID="SuiteSharedConfigurationCS5-2.0" enabled="1"/>
</ChannelsEnabled>
</Preferences>
</result>
10/30/2014 09:39:03.924 [INFO] UWA.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
10/30/2014 09:39:04 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
10/30/2014 09:39:04.045 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:39:05.087 [INFO] UWA.HostMessageHandler CheckForUpdatesStatus returned success
10/30/2014 09:39:05.093 [INFO] UWA.HostMessageHandler Preferences xml received: <result>
<Preferences>
<UpdaterPrefSchedCheckFreq>0</UpdaterPrefSchedCheckFreq>
<UpdaterDailyScheduledTimeHH>2</UpdaterDailyScheduledTimeHH>
<UpdaterDailyScheduledTimeMM>0</UpdaterDailyScheduledTimeMM>
<Automatic>0</Automatic>
<AutomaticServicesUpdate>1</AutomaticServicesUpdate>
<InstallReporter>1</InstallReporter>
<LastDateCheck>2014-10-30T09:39:04</LastDateCheck>
<ChannelsEnabled>
<Channel ChannelID="AdobeAIR-1.5.3" enabled="1"/>
<Channel ChannelID="AdobeAPE3_Win64_NoLocale" enabled="1"/>
<Channel ChannelID="AdobeAPE3_Win_NoLocale" enabled="1"/>
<Channel ChannelID="AdobeApplicationManager-1.0" enabled="1"/>
<Channel ChannelID="AdobeBridgeCS5-4.0" enabled="1"/>
<Channel ChannelID="AdobeBrowserLabCSLive-1.0" enabled="1"/>
<Channel ChannelID="AdobeBuzzwordCS5-1.0" enabled="1"/>
<Channel ChannelID="AdobeCMapsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeCMapsx64CS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeCSXSExtensionsCS5-2" enabled="1"/>
<Channel ChannelID="AdobeCSXSInfrastructureCS5-2" enabled="1"/>
<Channel ChannelID="AdobeColor-PhotoshopSpecificCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorCommonSetCMYK-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorCommonSetRGB-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorEURecommendedSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorJAExtraSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorNAExtraSettingsCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeColorVideoProfilesCSCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeDeviceCentralCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeDynamiclinkSupport-5.0" enabled="1"/>
<Channel ChannelID="AdobeExtendScriptToolkitCS5-3.5.0" enabled="1"/>
<Channel ChannelID="AdobeExtensionManagerCS5-5.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRecommended-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRecommendedx64-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRequired-1.0" enabled="1"/>
<Channel ChannelID="AdobeFontsRequiredx64-1.0" enabled="1"/>
<Channel ChannelID="AdobeIllustratorCS5-15.0" enabled="1"/>
<Channel ChannelID="AdobeIllustratorCS5LangPackit_IT-15.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationBaseFiles2-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationFeatureSetFilesRoman-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5ApplicationLanguageFilesit_IT-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5CommonBaseFiles-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5CommonLanguageFilesit_IT-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5IconHandler-7.0" enabled="1"/>
<Channel ChannelID="AdobeInDesignCS5IconHandlerx64-7.0" enabled="1"/>
<Channel ChannelID="AdobeJRECS5-1.6" enabled="1"/>
<Channel ChannelID="AdobeLinguisticsCS5-5.0.0" enabled="1"/>
<Channel ChannelID="AdobeLinguisticsCS5x64-5.0.0" enabled="1"/>
<Channel ChannelID="AdobeMediaEncoderCS5-5.0" enabled="1"/>
<Channel ChannelID="AdobeMediaEncoderCS5X64-5.0" enabled="1"/>
<Channel ChannelID="AdobeMediaPlayer-1.8" enabled="1"/>
<Channel ChannelID="AdobeMiniBridgeCS5-1" enabled="1"/>
<Channel ChannelID="AdobeOutputModule-3.0" enabled="1"/>
<Channel ChannelID="AdobePDFLibraryFilesCS5-9.9" enabled="1"/>
<Channel ChannelID="AdobePDFLibraryFilesx64CS5-9.9" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS564Bit-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5ItalianLanguagePack_x64-12.0" enabled="1"/>
<Channel ChannelID="AdobePhotoshopCS5Support-12.0" enabled="1"/>
<Channel ChannelID="AdobeReviewPanelCS5-2.0" enabled="1"/>
<Channel ChannelID="AdobeSINGCS5-3.0" enabled="1"/>
<Channel ChannelID="AdobeSwitchBoard2.0-2.0" enabled="1"/>
<Channel ChannelID="AdobeToolhintsCS5-1.0" enabled="1"/>
<Channel ChannelID="AdobeTypeSupportCS5-10.0" enabled="1"/>
<Channel ChannelID="AdobeTypeSupportx64CS5-10.0" enabled="1"/>
<Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5-1.2" enabled="1"/>
<Channel ChannelID="AdobeWinSoftLinguisticsPluginCS5x64-1.2" enabled="1"/>
<Channel ChannelID="AdobeXMPPanelsCS5-3.0" enabled="1"/>
<Channel ChannelID="CSXSStoryExtension-1.0" enabled="1"/>
<Channel ChannelID="CameraProfilesInstaller-6.0" enabled="1"/>
<Channel ChannelID="DeviceCentral3LP-it_IT" enabled="1"/>
<Channel ChannelID="HILHelpSearch-1.0" enabled="1"/>
<Channel ChannelID="PDFSettingsCS5-10.0" enabled="1"/>
<Channel ChannelID="PhotoshopCameraRaw-6.0" enabled="1"/>
<Channel ChannelID="PhotoshopCameraRaw64bit-6.0" enabled="1"/>
<Channel ChannelID="SiteCatalystNetAverages-1" enabled="1"/>
<Channel ChannelID="SuiteSharedConfigurationCS5-2.0" enabled="1"/>
</ChannelsEnabled>
</Preferences>
</result>
10/30/2014 09:39:05.164 [INFO] UWA.CheckForAvailableUpdatesCommand Processing the CheckForAvailableUpdatesCommand
10/30/2014 09:39:05.375 [ERROR] UWA.UpdaterScreenMediator SetOptOption did not return result string. It returned : <error>0</error>
10/30/2014 09:39:05.393 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:39:07.407 [INFO] UWA.DownloadUpdatesCommand Processing the DownloadUpdatesCommand
10/30/2014 09:39:07.466 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:44:10.590 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:39:03 [INFO] UWANative - Build Version - 1.0.175.0
10/30/2014 09:39:03 [INFO] UWANative - Logging Level verbosity Set to 4
10/30/2014 09:39:03 [INFO] UWANative - Updater in non-patch mode
10/30/2014 09:39:04 [INFO] UWANative - Check for updates returned SUCCESS
10/30/2014 09:39:05 [INFO] UWANative - Disk available :946567983104
10/30/2014 09:39:05 [WARN] UWANative - Got error '0' or NULL from UCIsOptOutRequired function.
10/30/2014 09:39:05 [WARN] UWANative - Failed to get isViewed from input xml
10/30/2014 09:39:05 [INFO] UWAUtilities - Setting the event
10/30/2014 09:40:02 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:40:29 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:41:33 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:42:08 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:44:17 [ERROR] UWANative - download updates returned statusCode:43, errorCode:207
10/30/2014 09:44:12.096 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:45:52.296 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:45:52.299 [INFO] UWA.ProgressDownloadUpdate selected update for install: Aggiornamento Adobe Bridge CS5 4.0.5
10/30/2014 09:45:52.299 [INFO] UWA.InstallUpdatesCommand Processing the InstallUpdatesCommand
10/30/2014 09:45:52.299 [ERROR] UWA.InstallUpdatesCommand No update selected for install. Quitting updater.
10/30/2014 09:45:52.317 [INFO] PDAPP.MessageQueueManager Processing Message Ended
10/30/2014 09:55:55 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - Unloading applet
10/30/2014 09:55:55.337 [INFO] PDApp.HostMessageHandler Recieved force window close message
10/30/2014 09:55:55.337 [INFO] PDApp.HostMessageHandler Sending message to native
10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Window destruction reached for ID - 1
10/30/2014 09:55:55 [INFO] PipeThread - Pipe Connected. Waiting for data to come on pipe
10/30/2014 09:55:55 [INFO] PipeThread - 2 bytes read on pipe
10/30/2014 09:55:55 [INFO] PipeThread - Data recieved on pipe. Sending the data to the main thread to process and show window
10/30/2014 09:55:55 [INFO] PipeThread - Message Sent to main thread
10/30/2014 09:55:55 [INFO] PipeThread - Disconnecting pipe
10/30/2014 09:55:55 [INFO] PipeThread - Pipe Disconnected
10/30/2014 09:55:55 [INFO] PipeThread - Terminating the pipe thread
10/30/2014 09:55:55 [INFO] PDApp - Terminating native MessageQueueManager
10/30/2014 09:55:55 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
10/30/2014 09:55:55 [INFO] PDApp - Terminating native AppletManager
10/30/2014 09:55:55 [INFO] PDApp.AppletManager - AppletManager destructed
10/30/2014 09:55:55 [INFO] PDApp - Terminating WindowManager
10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Destroying PDApp main window's
10/30/2014 09:55:55 [INFO] PDApp.WindowManager - Destroying PDApp main window's sucessfully
10/30/2014 09:55:55 [INFO] PDApp - Terminating ExternalGateway
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
10/30/2014 09:55:55 [INFO] PDApp - Terminating MessageHandler
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - MessageHandler finalize...
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - MessageHandler destructed
10/30/2014 09:55:55 [INFO] PDApp - Terminating NativeCommandHandler
10/30/2014 09:55:55 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
10/30/2014 09:55:55 [INFO] PDApp - Terminating AsyncMessageProcessor
10/30/2014 09:55:55 [INFO] PDApp.AsyncMsgProcessor - Destroying AsyncMsgProcessor
10/30/2014 09:55:55 [INFO] PDApp - Terminating NativePlatformHandler
10/30/2014 09:55:55 [INFO] PDApp - Terminating loggerUpdate.
Download latest version of Adobe Application Manager. Now update work correctly.
But now i have this error:
Aggiornamento di Adobe Extension Manager CS5 5.0
Si è verificato un errore durante il download di questo aggiornamento. Chiudete e riprovate più tardi. Codice errore: U43M1D207
Aggiornamento Adobe Illustrator CS5 15.0.2Si è verificato un errore durante il download di questo aggiornamento. Chiudete e riprovate più tardi. Codice errore: U43M1D207 -
Multiple Errors on Adobe Creative Suite 5.5 Program Launch
Hi, I'm having trouble with my Adobe Creative Suite - I have the Master Collection 5.5 on Windows 7 that I installed a few years ago but recently (without any changes to the computer at all now...) I have error messages occurring when I try to launch every program - Photoshop for example says 'either not designed to work on windows or contains an error' and Illustrator just says 'an unknown error has occurred' . How can I fix this?
P.s I do have the disks and serial numbers but I cannot remember my activation key. I also bought the programs at university and was assured I could keep using it after I graduated - will this be a problem?
P.p.s I'm dreadful with technology - can anyone walk me through this in baby steps please?
Thanks
AmyAmy for information on how to locate your serial number under your account at http://www.adobe.com/ please see Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html. If the serial number is not under your account then please contact our support team to determine if the serial number is available under a different account. You can contact our support team directly at Contact Customer Care. If you are not being presented with a chat option for your serial number concern then please use a different web browser.
-
INSTALLING Adobe creative suite 3 Design Premium JAVA ERROR
Hi people, I'am having a problem installing Adobe creative suite cs3 on my iMac, when the dmg is loaded as the first sys check , installer give an error saying : "Java Script Alert - Critical errors were found in the setup - Imcompatible payloads already installed. Please see the Setup log file for details."
I've recently installed Processing, and needed to install Java too. I think I've installed Java sun SE. (actually I'm a Mac noob lol)
So , I think that I've just to clean all the old java sys that I installed and reinstall a compatible version of Java, right??? But I don't know How to do that actually!
Can any one help me please
Thnks a lot
BellaHello Bellawood,
This Java script Error problem, if you installed CS3, AI, PS or ID or any application already have in system or you uninstalled it, and installing again... this Java Script Error message will come.
This guide line is for Mac OS X only not for tested on Window system.
There are 2 ways to install again CS3.
1: format your system and install CS3 or remove all adobe folder your your system and install.
2: If you already installed any CS3 application and installing any other and you are getting Java Script Error message... do this, in hard disk/library/application support/adobe/... remove caps and backup folders from there and keep in safe place and install your application... hope it will install. after installing run that application... and it will run, and if you will try to run already installed application.... it will not... because you removed that application backup and caps file from adobe folder. Keep backup and caps folder in safe place and replace backup and caps folders with earlier folder which you saved in safe place. and repeat this process.
I know this is little tricky... and complicated. Better is remove all adobe files and folders from your system and install CS3 again.
regards. -
I had to restore my iMac from Time Machine. After the restoration all programs are functioning except my Adobe Creative Suite 4 Design Premium. When I start any program in the suite the error message, "Licensing for this product has stopped working." I restarted the computer and tried again to run Photoshop and the same error message appeared. The message was followed by a message that stated that I needed to contact Adobe technical support and mention Error: 150.30. I need Adobe technical support to provide me a solution for my problem so I can continue using my Adobe products installed on my computer.
Unfortunately when Adobe products are restored from backup, especial CS4 and especially Mac, it breaks licensing.
There is a python script included in the license recovery kit that should work if you are familiar with Terminal.
If not, you must reinstall your CS4 suite. You don't need to delete your preferences, so it should be the same as before.
Error "Licensing has stopped working" | Mac OS
Gene -
While upgrading Adobe Creative Suite CS4 ME into Adobe Creative Suite CS5.5 Design Premium, I get an error saying This serial number is not of a qualifying product, please try another. I used to be able to get a code from customer service but I can't get to the chat. Please advise!!!!
MoeGhazal I reviewed your account and it looks like you have have upgraded from a CS4 volume license for Design Premium to a retail upgrade of Design Premium 5.5.
I also show that you made two purchases of CS5.5 Design Premium but the second purchase was canceled. Please make sure you are utilizing the serial number which ends in 7886.
If you are using the correct serial number then it is likely the installer will not recognize your volume license CS4 serial number as being valid for an upgrade. If you can contact our support team then you can be walked through an unlocking procedure to allow you to proceed with the installation. You can contact our support team directly at Contact Customer Care. You may want to try installing a web browser you have not previously utilized. It is likely a toolbar or some other software application is affecting your ability to access chat support successfully.
If you are still unable to reach our support team then please verify the information under your account is accurate. If you can please then update this discussion after confirming this then I can request a member of our support team contact you directly.
Again I would recommend reaching out directly if possible as it will be the most efficient method of resolving your current error. -
Adobe Creative Suites Premium: error when starting says that there is missing or invalid info
I have tried several suggestions from others online and still cannot get Adobe Creative Suites to work. It worked on my old computer but not my new one which has Windows 7. I have a wedding to finish editing so please help!!
What version of creative suites are you trying to install? Also do you get an error while installing the product or using the product? If possible please attach some screenshots of the error messages.
Thanks
Nikhil -
I have a MAC.
I have Adobe Creative SUite 5.5.
I have installed Yosemite.
CS 5.5 don't work!!!
Error 16. I have redifined permission.
But Adobe ask me serial number my suite.
But i can't go on!!!Please refer:
http://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
Regards,
Ashutosh -
Adobe Creative Suite 4 Error "Paused-Insufficient Disk Space!" Help!
Hi guys,
I am downloading the Adobe Creative Suite Master Collection CS4 Trial Version and everything went well until the time I downloaded 4 GB out of 5.43 GB. The Akamai Download Manager said: "Paused - Insufficient Disk Space!" I don't know why this would happen. I restarted the Download Manager a couple of times, but they came up with the same error. I don't know what to do! I am installing it on an external hard drive, maybe thats the problem. On my Local Disk I have 9 GB left, so I turned to my external drive, which had 445 GB, but after downloading the 4 GB, has 440 GB left. Can anyone please help me? Attached is a pic of what the error looks like. All help would be highly appreciated.
Thanks!you can dl the installation files or copy the files from your disk to a desktop directory.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe Creative Suite CS4 ERROR message 150:30
I have Adobe Creative Suite CS4 from 2010 when I was in college. I recently had to reset my hard drive due to my suite not working with with Yosemite. I went back via Time Machine to my old OS and now I have a new error message: Error 150:30. I need to use my Photoshop, please help!
ashmoe1383
Installing the products from time machine may cause some issues.
I would suggest you to reinstall then using original installation media
you may also download from
Download CS4 products
Make sure you are having the serial number -
Can't deactivate adobe creative suite because screen is broken
I'm having a bit of a dilemma. Ive just purchased a new macbook because the graphics card on my old one broke. I need to transfer my adobe creative suite software onto my new computer but can't deactivate the program on my old computer because the screen is broken. Its pretty urgent. I need the software to do an assessment. Any suggestions as to what to do?
Cheers.You are allowed to have two activated installations so unless you already have another installation somewhere else there is nothing prohibiting you from installing on a different machine.
As far as deactivating the other installations goes, contact Adobe support thru chat and they can manage that.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
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