Adobe Creative Suite 5 Web Premiumについて

今から3年ほど前、私は専門学校に通っているときに授業や検定試験で必要だからということで「Adobe Creative Suite 5 Web Premium」の学生・教職員個人版を購入しました。
それから何年か経過し、今は社会人となっており、新しく購入したパソコンでAdobe Creative Suite 5 Web Premiumを使いたいとおもっているのですが、
学生時代に取得したシリアル番号がわからず、今は体験版として利用しています。
製品を新しく購入してシリアル番号を取得しないと、過去に購入したもの(シリアル番号はわかりません)は使えないのでしょうか。
どなたかわかる方、ご回答をよろしくお願いします!

ユーザー登録はされてますか?(AdobeIDに製品登録を紐付けることです)
登録していれば再発行できるかもしれません。
シリアル番号を紛失してしまいました。確認することはできますか
登録をしていない場合、過去に取得したシリアル番号がわからなければ復旧出来ません。

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