Adobe cross platform?

I purchased Mac's adobe Photoshop cs5, is it possible to convert the mac version to windows so i don't have to repurchase the software when i got my new computer?

Hi,
Please see http://kb2.adobe.com/cps/405/kb405819.html. Adobe offers cross platform swap for current shipping version and you will only be paying for shipping. Since Photoshop CS5 it still the latest version you can request swap to windows platform however adobe will be cancelling your mac license and provide you with a windows software/license.
Hope this helps!

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Old Macromedia - Adobe cross platform font issues

This message is more directed to Adobe.
I am aware that currently OpenType fonts are cross platform compatible but only with Illustrator, Photoshop and InDesign.
However, my primary workspace is Fireworks-Flash. There are serious cross platform issues with fonts - I have looked at truetype, postscript and opentype and they all have issues translating onto PC - many of the styles are not available.
In our studio I design on Mac but our Flash developers are on PC - our final renders and review renders always need to happen on Mac as a result of this cross platform issue. This is a little inefficient.
When is Adobe planning on resolving this issue?

"I am aware that currently OpenType fonts are cross platform
compatible but only with Illustrator, Photoshop and InDesign."
No, they are fully cross-platform compatible. The Adobe products you
mention, along with a very few others, are the only applications
capable of taking full advantage of the advanced features available in
some opentype fonts. And even the three products you mention don't all
necessarily support open-type in the same way.
"However, my primary workspace is Fireworks-Flash. There are serious
cross platform issues with fonts - I have looked at truetype,
postscript and opentype and they all have issues translating onto PC -
many of the styles are not available."
If you are using the same application version on both platforms, you
should have identical functionality. If you're using an older version
of Fireworks.
The only cross-platform style issue with TT or T1 fonts is that
Windows doesn't recognize any styles other than Regular, Bold, Italic,
and Bold Italic. Also, there's a font menu difference between MacOS
and Windows. Mac display all available styles, whereas Windows only
displays the family name, and you have to select the variants from
somewhere else (typically "B" "I" "U" buttons). SOME font families
from some vendors use the style function to define such variants as
Small Caps, Light, etc. MS products get ... confused.
"In our studio I design on Mac but our Flash developers are on PC -
our final renders and review renders always need to happen on Mac as a
result of this cross platform issue. This is a little inefficient."
If you're using different applications for design and rendering, and
their functionality is different, then you have a cross-application
compatibility issue. You didn't mention what applications or versions
are involved.
"When is Adobe planning on resolving this issue?"
It may be more a Microsoft issue than an Adobe issue. In addition to
the style limitations, There are no MS products that yet support
open-type features.
Although Adobe personnel do sometimes visit here, this is not a
"talk-to-Adobe' forum. Since your problem is application related, I'd
suggest taking it to the appropriate application forumsFireworks
General Discussion looks right.
And, as Bob said, you might also contact Adobe support directly with
your concerns.

Which product to purchase (cross platform necessary from Mac to PC) Adobe Photoshop 6.0.x to ???

I have ancient Mac photoshop and pagemaker files. i need best cross platform product for windows that can access these files. adobe photoshop is my primary concern. I understand the indesign cs2 will import old school mac photoshop 6.0.x but is not compatible with windows 7 ... thank you.
In particular we use windows 7 x64
So in summary, need to determine which Windows 7 x64 version of Indesign CSxx will still open archaic Mac Adobe files (layouts, EPS, etc). Or is there a similar product that must be obtained. I prefer to stick to Adobe products, however, if I must go elsewhere and you can help -- please advise.
Also, if you know what I should obtain, does this product have a trial download option that I can test functionality before purchase? Warranty when I do buy information -- and return policy in general?
Many thanks.

PM support has long been pulled from InDesign. You are going to need some old version like CS or CS2 and save an intermediate step to ID files. PS is not a probelm at all. All programs have 30day trials and Adobe has a general 14day return policy. Refer to the product pages on teh website.
Mylenium

Adobe software and suites with cross platform licenses

Hello,
I am aware that Photoshop Elements, Premiere Elements, and Lightroom come with cross-platform licenses (so I can install one copy on my PC and one copy on my Mac using the same serial number).
Because I own a Mac and a PC, this type of license is very useful for me.
Could you please provide a full list of Adobe software and software suites which carry this type of license?
Thanks

Your list is complete. As far as Creative Suites are concerned, only Creative Cloud or Volume Licenses allow cross-platform use and activation. All otehr normal retail bundles are platform specific.
Mylenium

Cross platform CS on PC to CS3 on Mac does not work like video says

Your video on cross platform workflow states that you can import older Premier CS files on a PC into CS3 on a Mac. I tried this and get the message, "this project was saved in a aversion prior to Adobe Premiere Pro CS3 and cannot be opened on a Mac. Please refer to the User Guide for import options." I guess I have to assume then that the video, www.adobe.com/go/vid0236, is wrong about this? Can someone please explain how I can salvage the work I did 3 years ago on Premiere Pro 1 on a PC when I am now exclusively working on the Mac in CS3?
Thank you.

Ty,
This has come up a few times and the solution is to find a PC CS3 user, who will Open the Project and then Save it in CS3-CS4 for you. I does mean that you'll have to befriend a PC-person, but who knows, maybe you can reciprocate later on. In each previous instance, this workflow, PC to PC to Mac worked perfectly. Note: the same holds for Encore Projects, and there is some PC to PC incompatibilities between very early versions and later versions. I had to Open and Save an Enocre 1.0 Project in CS2, so a CS4 (only) user could then Open in CS4. This stuff happens, and the skip in Mac porting can play a role in it. If I had CS3 on my PC's, I'd do it for you, but CS2 will not hlep you.
I believe that P 6.5 was the last previous version ported for the Mac, until CS3.
Good luck,
Hunt

Are cross-platform upgrades allowed?

I own a copy of Adobe CS3 for Windows. I have recently purchased a Mac, and need to get Adobe Creative Suite (preferably CS6) set up on it. Do I need to buy a completely new version of Creative Suite for the Mac, or can I buy a Mac upgrade version, and then use my serial code from CS3 Windows version to validate the upgrade version on my Mac? If I can do that, is it allowed to also buy an upgrade version of CS6 for Windows, and install that using the same CS3 license key to validate the upgrade version on Windows?

Yes ,it is possible to upgrade from cs3 to cs6 & that also cross platform, yes it should accept the windows previous version serial key , The Enter Serial Number Upgrade dialog box also accepts the Windows serial number{if not then contact Adobe support }.
The best option is to place the order through the adobe sales team
800-585-0774
Monday-Friday
9am-10pm (Eastern Time)

Can you still get a cross platform upgrade for CS3?

I'm a mac user and recently purchased CS3 Design Premium for windows used -- does anyone know you can still get a cross platform upgrade from windows to mac without upgrading to CS4?

I am very, very sorry to read that. My windows pc is just crashed because of a virus my payed anti-virus program could not deal with, and everything have to be cleared totally. (XP pro - browser used at the virus-time = Mozilla. Anti-virus program = The price winning PC-tools)
Have to start all over again from scratch.
Therefore I wanted to change to a new Mac machine for my CS3.
I know I could upgrade to CS4, but do not need the CS4 for the time being, so I have to stay with Windows.
Alle my other programs - Nikon - Topaz - Nik-software - Hemi. - Jason Odell - have been so very helpfull and trusted me and have send me new keys - THANK YOU, you have a lot of problems when this problem happens, so they removed some of the stones, , but not Adobe, they said by telephone (I also tryed a mail, but no answer), that I have to sit at the pc for installing and then try to call them by telephone to get help for autentification, and nobody can promise me it will be the same day.
Last time it took one and a half our to get through by telephone.
I really love your program (CS3 extended) ....... but not this.

No Pre-CS4 cross-platform upgrades anymore?

I bought CS3.3 Web Premium for Windows 2 1/2 months ago. Before I purchased I confirmed with Adobe Customer Service that I can exchange it to the Mac version for free.
This week I finally purchased a Mac and called Adobe to get the Mac version, and was told that my only option would be to upgrade to CS4 Mac (for $$$) and that they no longer sell / send out version 3.3.
Can this be for real? I just bought it 2 1/2 months ago and they are no longer honoring their free cross-platform upgrade policy. It's hard to imagine that they don't have 3.3 in stock any more. It's not like I am requesting a CS2 Win to CS2 Mac upgrade. I just spend a lot of money, and now they want me to spend even more money...
Any ideas? Anybody at Adobe reading this?
Greg

Now that makes sense. I'm beginning to thing that the techs and sales people at Adobe don't really know anything. I spoke to three, and none of them even hinted at that possibility.
I also spoke to someone at Apple who said that their software couldn't damage the Mac's hardware, as well. It's hard to believe they'd keep it on the market without warnings, recalls or disclaimers, knowing it could do that much damage.
Sure leaves a bad taste in my mouth about Adobe. Maybe it's time for me to look at other software.
Thanks,
Michele

Template Cross-Platform - Version Differences

I created a template in Dreamweaver 8 on a Mac and sent it to
a programmer using Dreamweaver MX on WIndows and the formatting for
him is messed up. Divs aren't lining up where I put them. He sent a
screen shot of his directory (which matches mine) and of the
template within DW MX and the divs are out of place.
Is this issue based on OS cross-platform, DW 8 to MX and
differences in how those versions handle MX or some other issue?
Thanks,
Brian

HTML is HTML, you know? It wouldn't make any difference if
you were
creating on a Mac, a PC, or a Linux box.
But - DMX is a dumb bunny when it comes to any advanced
layout methods. I
imagine the problem you are seeing is due to DMX's inability
to render CSS
layouts properly. Is your colleague using DMX6.0 or 6.1? If
the former,
they should at the least update to the latter immediately,
although that may
not fix the problems either.
Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.dreamweavermx-templates.com
- Template Triage!
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
http://www.macromedia.com/support/search/
- Macromedia (MM) Technotes
==================
"yevri" <[email protected]> wrote in message
news:fce162$kui$[email protected]..
>I created a template in Dreamweaver 8 on a Mac and sent
it to a programmer
> using Dreamweaver MX on WIndows and the formatting for
him is messed up.
> Divs
> aren't lining up where I put them. He sent a screen shot
of his directory
> (which matches mine) and of the template within DW MX
and the divs are out
> of
> place.
>
> Is this issue based on OS cross-platform, DW 8 to MX and
differences in
> how
> those versions handle MX or some other issue?
>
> Thanks,
>
> Brian
>

What is flashbridge wrapper cross platform?

I am trying to download an updated version of Adobe Flash Player and I can't complete the download until I close flashbridge wrapper cross platform but I don't know what this is. I don't see it as being open. Is it known as some other name???
Thank you for your help.

It's probably another program you have open. Maybe a game?
You might just restart your computer and then run the Flash installer before you run anything else.

Cross-platform upgrade?

Can I get cross-platform upgrade Adobe creative suite 5 Design Premium (student and teacher edition) from PC to Mac OS 10.10.2?

No, cross-platform swapping is only supported for the latest release CS version which is now CS6.
Order product | Platform, language swap

Cross platform pdf CD-rom with hyperlinks

Hi there, I am suffering with some cross platform impatience.
Trying to make a cd-rom...the structure is from a root folder-containing an html file which is opened then select links to open particular PDF documents (that all works fine)
In the PDF document there are hyperlinks to other PDf docs, word docs, zip files and powerpoiunt files. They all work perfectly on the PC but no links working from the mac.
Mac is running OS X 10.5.
I have created the links by using the advanced editing options, then add custonm link and add file. Then i select the appropraite file.
I did do it on an older version mac to test too (running mac OS X 10.4.10) and all the linking files worked except for the zip files - which try open a web browser. Thats ok though but then i put the cd-rom in the newer mac and nothing is linking (like dead links)
Thanks for any help - this is an urgent job i have to get out. So speedy replies will be GREATLY appreciated.

You can use an in-line computer to download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/

Cross-platform upgrade question

I'm posting this question here as I have had less than satisfactory results from asking Customer Support about this issue. I know this forum is moderated by some great folks at Adobe and am hoping someone can clear up this question for me.
I currently own CS3 Design Premium for Windows, and need to purchase CS5 for Mac. A search for "Cross platform swap" on Adobe brought me to this page: http://kb2.adobe.com/cps/405/kb405819.html. However, the instructions there don't match what is offered on the support page. Under Return/Exchange/Refund I have only the following options:
Duplicate Order
Product Didn't perform/ work as expected
Purchased Incorrect upgrade
Purchased Wrong Product/Platform/Language
Shipping Problems
Unable to Download Order
Wrong Product delivered
None of those options is correct as described in the KB article. I decided to chat with Customer Support, and the rep told me that all I had to do is order the upgrade and I could choose which platform to install on first run. Really? The Rep said CS5 included two discs, one for Windows install and one for OS X. He assured me that I would have no problem installing a CS5 upgrade on my Mac, even though I have never installed CS3 on that machine.
I am skeptical about this solution for two reasons: one, Adobe has never offered Win and Mac discs together for CS versions. Two, when I go to pre-order CS5 I need to make a choice between platforms.
Has Adobe changed its method of delivering Creative Suite products? Are both platform discs really included? If not, there are two things that need to be done:
Article http://kb2.adobe.com/cps/405/kb405819.html needs to be corrected. The steps as described cannot be completed.
Customer Support reps need to be notified that they are providing incorrect information regarding cross-platform upgrade procedures.
Finally, I need correct information as to how to go about upgrading my CS3 Windows to CS5 Mac. Do I purchase an upgrade disc and use my CS3 serial number to install? Do I do some sort of return, and if so, how?
Thanks in advance to anyone from Adobe who is willing to take the time to answer my question.

I don't represent Adobe in any capacity other than a mostly satisfied user. Here's what I did on a cross platform (Windows to Mac) exchange--not an upgrade, but my experience may help you.
I, too, found that the directions didn't match the support web site. So I used 'Purchased wrong...' as my subject. I then completely described what I wanted to do in the comments section. I included my current platform version and serial number in the comments. After posting I had a case number to enter onto the Letter of Destruction (LOD) which I then attached to the case. I don't know if a LOD is required in your situation as you will be paying for an upgrade. You should be able to keep both packages active-but customer support will probably know. In my case I had to certify that I had destroyed the original Windows package.
After this was posted to the Adobe Customer Support Portal I then had a case number I could give to the telephone customer support so I called them. While on the line with them they read my case file and informed me my credit card would be charged $5.95 for shipping. Six days later I had the CS4 Design Premium for the Mac. It *should* be just as easy for you.
I must say that I have had to call Adobe Customer Support a handful of times in the last couple of years. In each and every case I received prompt and accurate information that solved my problem or pointed me directly to the solution. I am aware that this is not always the case and wish you good luck.

Cross platform upgrade question between Photoshop CS5/CS6 and multiple Windows/Mac computers

Hello,
I'm currently using a Windows laptop and PC running Photoshop CS5 from a Student license I got in college. I am considering moving to an Apple laptop so I was looking at the cross platform update question on the forum that led me here: Order product | Platform, language swap
It's not really clear if I will be eligible for the upgrade, and Adobe support chat sent me to the forum, and that page sends me back to where I started to see if I am eligible. I would prefer to purchase the upgrade outright, rather than pay for the new monthly subscription model.
If I am eligible for a swap/upgrade to Apple CS6, will I still be able to use CS5 on my Windows PC?
Thanks.

I don't have a definitive answer, but I have a feeling that a student teacher version is not eligible for an upgrade discount. You own the CS5 perpetual license, and can install it on two computers at the same time as CS6, CC etc. That will be the case in perpetuity. (not sure why I didn't just type 'forever' back there, or alert the cliche police 'Going forward')
Photoshop CS6 Extended will cost you just shy of US$1600 according to this Amazon page The non extended version does not give you the 3D tools, and Photoshop CC comes as the full extended version as standard. If you got the Photoshop / Lightroom Photography plan at a mere $10 a month, the price of CS6 would keep you subscribed for > three years. Photoshop CC has a lot of wonderful features CS6 does not have, and will never have, and CC will be be constantly updated 'in perpetuity'. ;-) $10 a month! Heck, what's not to like about that?!!!

Cross platform, multiple versions, multiple architectures.

I am fairly new to Illustrator plugin development. I played around with the ADM on the Windows side and got that working. Then realized we needed to build a plugin to run on Mac. And although the SDK says you can target multiple platforms in the PiPL, it never really worked right.
Now I'm working on Mac with Xcode. I'm running CS5. Some of the machines I'm developing for are running CS4. I've tried building the samples from the CS5 SDK and they work on my machine great. When I build the CS4 SDK samples the tester can't load the plugin. (LiveDropShadow). Do you think it is the version of Xcode? I targeted the right OS version... made sure of that.
So next question.. can I build/deploy the same Flex UI in CS4 and CS5? Any tips/suggestions?
thanks,
Will

You can absoultely hit both CS4 & CS5, Mac & PC -- we do! Hell, we used to hit CS3, CS4 and CS5
Your problem with CS5 & CS4 is probably that you're using a suite version that is only available in CS5. When Adobe updates a suite, they still make the old version available, but the headers will always use the version that shipped with their Illustrator by default (makes sense). So, for example, the Art Suite might be version 14 in CS4 and 15 in CS5. If you use the CS5 headers, kArtSuiteVersion is 15, but 15 doesn't exist in CS4.
Its easy to see if that's the problem -- add a message if AcquireSuite fails and have it print out the suite & version that failed. If that's the case, you'll just need to look at the CS4 SDK and figure out what version it shipped with (likely one less than you requested!). If you're not using anything added in the CS5 version, just switch the types & version requested to the CS4 one and after a recompile, you should be fine. Of course, this may repeat for several suites It might be faster to look at what suites you're requesting and then just check each one. A fast way is to look in the legacy folder -- if theres an AI140*.h version of your suite, that means it was updated in CS5, and you'll run into this problem.
As for the ADM, well, we had the same experience. That's why we switched to Qt. There are undoubtedly other cross-platform toolkits you could use, but that one will work (albeit with some work). The next version of Illustrator won't even have the ADM in it, so its definitely wise to avoid the ADM at this point.
I'm not too familliar with Flex, but I believe you can hit CS4 & CS5 with the same UI. I'm not the one to answer that unfortunately, as we don't use Flex. There's another thread from the last week that discussed the finer points of 3rd party vs Flash UI that you might find useful. It should be one or two down from this one in the thread list.
Good luck!

Adobe cross platform?

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