Adobe CS 2 apps crash on launch
It installed fine, but every time I try to open a program, it quits.
I've verified the disk, repaired permissions- tried opening in the test account I have on my computer, tried changing owners- nothing has worked so far.
I'm just wondering if my computer is too old and slow for CS2.
Hello jiiikoo12
Check out the article below to troubleshoot it further, Try just restarting your iPhone, if it continues then delete the app and download it again. That way you do not have to worry about losing your text messages or photos.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
-Norm G.
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Most Creative Suite CS6 Apps crash upon launch with Mountain Lion
Is there a solution to the problem CS6 apps crashing at launch or shortly after when running Mountain Lion? I have tried many reinstalls of CS6 and Mountain Lion. I verified permissions and repaired. No matter what I do the same apps fail and crash. Dreamweaver immediately crashes as does Illustrator and Fireworks. Bridge crashes sometimes. Photoshop seems to run okay. Its only Adobe software that has a problem.
I am having exactly the same problem. I installed Mountain Lion in place and after installation, CS6 applications crash. I have uninstalled all CS6 applications and reinstalled and the problem still occurs.
The crash log shows the following:
Process: Dreamweaver [4949]
Path: /Applications/Adobe Dreamweaver CS6/Adobe Dreamweaver CS6.app/Contents/MacOS/Dreamweaver
Identifier: com.adobe.dreamweaver-12.0
Version: 12.0.1.5842 (12.0.1)
Code Type: X86 (Native)
Parent Process: launchd [157]
User ID: 502
Date/Time: 2012-07-30 14:42:05.421 +0100
OS Version: Mac OS X 10.8 (12A269)
Report Version: 10
Sleep/Wake UUID: 6A909658-B393-41D8-93A1-14704061FEF8
Interval Since Last Report: 11766 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 115 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 14A2EDE6-6B01-4801-B393-EBA85BAD6CAC
Crashed Thread: 11 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called -
Is anybody else having their Adobe AIR iOS app crash within the first second of opening it?
Is anybody else having their Adobe AIR iOS app crash within the first second of opening it?
I am using iPhone 6, iOS 8.1.3, with a development certificate.
With Adobe AIR SDK 16.0.0.283 and now with 17.0.0.93, after compiling the app (whether in release mode or debug mode), before the app getTimer() can ever reach 999 milliseconds the app will crash. No matter what code I have, it is just crashing before the runtime can ever reach the first second.
Anybody else having this kind of behavior?Chris,
Thanks for your prompt reply. I have found the way to reproduce. It is about interfaces, and when I try to call a method through an interface the app crashes. I think that it is related to having an interface with many parameters. I have logged the bug here:
Bug#3935199 - iOS App crashes when calling an objects method through interface -
Adobe flash cs5 pro crashes when launched.
Adobe flash cs5 pro crashes when launched. The name of the problem is named 'Appcrash.' The application name is 'flash exe'. Application version 11.0.0.485. Name of the module with this faults is Adobepsl.dll. and the So version?: 6.0.6002.2.2.0.768.2
When I start Flash cs5 there appears a small box which tells me that it is importing files, where I didn't ask for. This happened after I imported a video animation from Photoshop Cs3. But now I just want to start a new project which it doesn't allow. I get only the flash sign and the fonts and than during the building workspace, i get the errorreport. Anyone knows what to do? Because it is not only frustrating, now I can not work on my website projects which I have to finish soon, aaaahhhhhaaaaaahhhhhhhh.
Thanks for reading and hopefully someone knows something to help me out of this misery. Oh I reinstalled flash cs5 allready, but nothing changed!.......Hello,
We need you to recreate preferences to help resolve this issue as Jose suggests. Follow this KB article and see if it helps you.
http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
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Apps crash on launch iPhone 5S
Hi
I just bought a new iPhone 5S and I did a backup of my iPhone 3GS. Set up the new iPhone from a backup and now when I download a new app on to my iPhone 5S, the app crashes before launching completely. This doesn't happen on all apps, but from the 6 I have tried, 4 have crashed upon launch.
Is there any way to fix this besides setting it up as a new iPhone? I don't want to loose my Text Messages or Photos by doing this.Hello jiiikoo12
Check out the article below to troubleshoot it further, Try just restarting your iPhone, if it continues then delete the app and download it again. That way you do not have to worry about losing your text messages or photos.
iOS: An app you installed unexpectedly quits, stops responding, or won’t open
http://support.apple.com/kb/ts1702
Regards,
-Norm G. -
IPad Address Book (Contacts.app) crash on launch
my iPad address book (Contacts.app) crashes on launch
this problem also affects me when trying to send emails: the email app works fine for reading emails, but as soon as I write a new email and go to the "To" or "cc" or "bcc" boxes to input a recipient address, mail crashes, presumably because the Address book is being accessed at this stage.
I can see that the above can be an Address book (Contacts.app) problem.
Am running pre iOS 4.2 version of the iOS (likely the most up to date pre recent update), i.e. I don't have folders or multi-tasking yet.OK FIRST , DID U SET UP THE EMAIL CAL AND CONTACTS CORRECTLY? AS FOR IT CRASHING IT SHOULDNT EVEN IF IT IS BLANK! NOW FOR THE PART ABOUT EMAIL NOT WORKING......I RECOMMEND U JUST RESTORE IT AND "YES" begin as a new device!!!! I HAD SAME PROBLEM EXCEPT MINE WAS : backup successful, restore successful, update to 4.2 successful, sync of backup back to iPad successful, ha ha then when I turn iPad on BLANK!!!!! OH THE CAPACITY BAR AT THE BOTTOM OF THE COMPUTER SCREEN IN ITUNES WAS 10.7 gb of music 9.2 of movies, and 5.7 gb of games..... WELL IPAD WAS EMPTY!
Sync 3 times same result..... RESTORED IT AND SYNCED BACKUP DATA AGAIN, still nothing! SO I RESTORED AND STARTED NEW! PERFECT?!
So I had to select the apps and other media that I wanted to put back on it! AND YES I LOST ALL THE PHOTOS (maybe I haven't found it on pc, so for now I assume lost) but PRIOR TO UPDATE I EMAILED ALL MY NOTES TO MYSELF SO THEY WERE JUST A COPY AND PASTE BACK TO MY NOTES APP ON THE IPAD!
Same with photos! Yeah tedious but I like to SEE INFO SAVED prior to any apple updates! So yeah there is something wrong with the sync portion of the update! So I suggest u just swallow loss and forget the data! AS FOR CONTACTS: just hop on computer and email a GROUP EMAIL OF CONTACTS TO IPAD THEN SET UP EMAIL ON IPAD AND THEN GO TO THAT EMAIL AND ADD THEM TO CONTACTS MANUALLY (or u can use your email server and sync via iTunes (see last tab on the iTunes menu for your device and there u can choose to sync calendars too) -
V20 app crashes on launch, log provided
Our app crashes on launch and was fixed by re-downloaded app. Here is the log:
Sep 21 09:11:38 iPad-2 kernel[0] <Debug>: launchd[368] Builtin profile: container (sandbox)
Sep 21 09:11:38 iPad-2 kernel[0] <Debug>: launchd[368] Container: /private/var/mobile/Applications/75EA2ECC-6D11-447E-A35B-792DFB79374A (sandbox)
Sep 21 09:11:39 iPad-2 ReportCrash[369] <Notice>: Formulating crash report for process viewer[368]
Sep 21 09:11:39 iPad-2 com.apple.launchd[1] (UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8][368]) <Warning>: (UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8]) Job appears to have crashed: Trace/BPT trap: 5
Sep 21 09:11:39 iPad-2 backboardd[51] <Warning>: Application 'UIKitApplication:com.democratandchronicle.rochestermagazine[0xfbd8]' exited abnormally with signal 5: Trace/BPT trap: 5
Sep 21 09:11:40 iPad-2 ReportCrash[369] <Error>: libMobileGestalt copySystemVersionDictionaryValue: Could not lookup ReleaseType from system version dictionary
Sep 21 09:11:40 iPad-2 ReportCrash[369] <Notice>: Saved crashreport to /var/mobile/Library/Logs/CrashReporter/viewer_2012-09-21-091139_iPad-2.plist using uid: 0 gid: 0, synthetic_euid: 501 egid: 0
Sep 21 09:11:43 iPad-2 kernel[0] <Debug>: launchd[371] Builtin profile: mobileassetd (sandbox)
Did the app corrupt itself?Install the OS X Mountain Lion Update v10.8.4 (Combo)
That will replace any missing system files.
Restart your Mac after the combo is installed then try the Mail app. -
IPhone Push app crashes on launch
I have two apps to which I added Push. Both are crashing immediately upon launch on legal, activated phones on which other Push apps are working fine. Apple has also rejected these apps on these grounds. I reported the issue to Apple Bug Reporter, and they said this is a known issue and marked my bug as duplicate and they have not provided any updates for weeks on the original bug.
However I am still in the same position. My apps crash on launch, whereas on the same phones, other push apps work fine.
1. Have any of you faced this issue?
2. Is there a known workaround?
My App is built for 3.0 devices and uses the stadard documented api for registering with APNS and handling success/failure.
I have heard of trying to install like the AIM push app before installing my app as a workaround but that's not a real workaround for customers. Again the most salient point is IT CRASHES ON LEGAL ACTIVATED 3.0 PHONES ON WHICH OTHER PUSH APPS WORK FINE.
The crash is immediate upon launch, and is a segment violation in the coredynamic libraries (not apparently directly related to APNS).
My code for APNS registration is as follows:
- (void)applicationDidFinishLaunching:(UIApplication *)app {
self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
//Register for notification Types
NSLog("applicationDidFinishLaunching: Before Registering for the notifications types!!!");
[[UIApplication sharedApplication] registerForRemoteNotificationTypes:(UIRemoteNotificationTypeAlert | UIRemoteNotificationTypeBadge | UIRemoteNotificationTypeSound)];
NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
// Delegation methods
- (void)application:(UIApplication *)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)devToken {
NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
NSLog(@"Device token: %@", devStrToken);
self.registered = YES;
[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
- (void)application:(UIApplication *)app didFailToRegisterForRemoteNotificationsWithError:(NSError *)err {
NSLog(@"Error in registration. Error: %@", err);
- (void) sendProviderDeviceToken:(char *)devTokenBytes {
NSLog(@"Inside function sendProviderDeviceToken: %@", devStrToken);
NSString *uniqueIdentif = [[UIDevice currentDevice] uniqueIdentifier]; //Device unidentify
NSString *urlString = [NSString stringWithFormat:@"<deletedonpurpose>@", devTokenBytes, uniqueIdentif];
NSLog("sendProviderDeviceToken: sending the device token through http!!!");
NSLog(@"url = %@", urlString);
// setting up the request object now
NSMutableURLRequest *request = [[NSMutableURLRequest alloc] init];
[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
NSURLResponse *response = nil;
NSData *returnData = [NSURLConnection sendSynchronousRequest:request returningResponse:&response error:nil];
NSLog(@"returnData = %@", returnData);
}K T, thanks for the code formatting tip.
Yes the crash is a SIGSEGV, specifically:
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x478ad55b
Crashed Thread: 0
Thread 0 Crashed:
0 libobjc.A.dylib 0x300102ac 0x3000c000 + 17068
1 Foundation 0x3054bf1c 0x30501000 + 306972
2 CoreFoundation 0x302395fc 0x301fd000 + 247292
3 CoreFoundation 0x30238b84 0x301fd000 + 244612
4 CoreFoundation 0x3026f50a 0x301fd000 + 468234
5 Foundation 0x305657b8 0x30501000 + 411576
6 Foundation 0x3056575c 0x30501000 + 411484
The formatted code:
- (void)applicationDidFinishLaunching:(UIApplication *)app {
self.navigationController.navigationBar.tintColor = [UIColor blackColor];
[window addSubview:[navigationController view]];
[window makeKeyAndVisible];
//Register for notification Types
NSLog("applicationDidFinishLaunching: Before Registering for the notifications types!!!");
[[UIApplication sharedApplication] registerForRemoteNotificationTypes:(UIRemoteNotificationTypeAlert | UIRemoteNotificationTypeBadge | UIRemoteNotificationTypeSound)];
NSLog("applicationDidFinishLaunching: After Registering for the notifications types!!!");
// Delegation methods
- (void)application:(UIApplication *)app didRegisterForRemoteNotificationsWithDeviceToken:(NSData *)devToken {
NSLog(@"Inside function didRegisterForRemoteNotificationsWithDeviceToken: %@", devStrToken);
NSString *devStrToken = nil;
devStrToken = [[NSString alloc] initWithData:devToken encoding:NSASCIIStringEncoding];
VoxNotesLog("didRegisterForRemoteNotificationsWithDeviceToken: Got the token!!!");
NSLog(@"Device token: %@", devStrToken);
self.registered = YES;
[self sendProviderDeviceToken:(char *)[devStrToken UTF8String]]; // custom method
- (void)application:(UIApplication *)app didFailToRegisterForRemoteNotificationsWithError:(NSError *)err {
NSLog(@"Error in registration. Error: %@", err);
- (void) sendProviderDeviceToken:(char *)devTokenBytes {
NSLog(@"Inside function sendProviderDeviceToken: %@", devStrToken);
NSString *uniqueIdentif = [[UIDevice currentDevice] uniqueIdentifier]; //Device unidentify
NSString *urlString = [NSString stringWithFormat:@"<deleted>", devTokenBytes, uniqueIdentif];
NSLog("sendProviderDeviceToken: sending the device token through http!!!");
NSLog(@"url = %@", urlString);
// setting up the request object now
NSMutableURLRequest *request = [[NSMutableURLRequest alloc] init];
[request setURL:[NSURL URLWithString:urlString]];
[request setHTTPMethod:@"GET"];
NSURLResponse *response = nil;
NSData *returnData = [NSURLConnection sendSynchronousRequest:request returningResponse:&response error:nil];
NSLog(@"returnData = %@", returnData); -
All adobe app crash after launch!
Hi I just installed all the apps and photoshop, dreamweaver, fireworks crashes after launch. I tried this several times http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html and still got the same problem.
I have been reading about this bug in this forum but I can't try to find any solution to my problem.
How do I solve this?
RegardsBeeldbroeder and simO please check your installation log files to confirm there are no errors during the installation process. You can find details on how to locate and interpret the installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. If you can please post any specific errors which you discover it would be appreciated.
-
Adobe Creative Cloud installer crashes on launch
This is my scenario:
1. Sucessfully installed and ran CC with PS, Lightroom etc in OSX 10.8
2. Cloned the disk since I was switching to a new SSD
3. CC or any of the Adobe apps did not launch any more
4. Removed all adobe apps with the app "Adobe Creative Cloud Cleaner Tool"
5. Repaired disk permissions
6. CC Installer crashes on launch
Crash report:
Process: Creative Cloud Installer [632]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [136]
User ID: 502
Date/Time: 2013-07-07 20:50:29.778 +0200
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9848c3ba __kill + 10
1 libsystem_kernel.dylib 0x9848b4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x9729051b abort + 215
3 libc++abi.dylib 0x95ed07e0 abort_message + 151
4 libc++abi.dylib 0x95ece249 default_terminate() + 34
5 libc++abi.dylib 0x95ece289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x95ece2f1 std::terminate() + 23
7 libc++abi.dylib 0x95ecf3e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x001c008f 0xea000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001c01d6 0xea000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001bf8de 0xea000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x001bf94c 0xea000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x001bfc0a 0xea000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x001bfda6 0xea000 + 875942
14 dyld 0x8fefccda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fefcfde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fef9268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fef90ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8feeae05 dyld::initializeMainExecutable() + 211
19 dyld 0x8feeeadb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8feea376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8feea077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbff15b74 ecx: 0xbff15aec edx: 0x9848c3ba
edi: 0x97290451 esi: 0xbff15b24 ebp: 0xbff15b08 esp: 0xbff15aec
ss: 0x00000023 efl: 0x00000286 eip: 0x9848c3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xac9e4000
Logical CPU: 0
Binary Images:
0xea000 - 0x207fef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x237000 - 0x2e2fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8fee9000 - 0x8ff1be57 dyld (210.2.3) <4D38DEED-9837-3202-B8E9-41272D01EA2C> /usr/lib/dyld
0x9000c000 - 0x90013fff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x90286000 - 0x9028afff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x903e4000 - 0x903eefff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9048d000 - 0x90507ff7 com.apple.securityfoundation (6.0 - 55115.4) <69D92A90-971C-3CD3-BAB1-ADF958C568BC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x90508000 - 0x9059fff7 com.apple.ink.framework (10.8.2 - 150) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x905a0000 - 0x905a0fff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x905a1000 - 0x905befff libxpc.dylib (140.43) /usr/lib/system/libxpc.dylib
0x905bf000 - 0x905c1fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x905c2000 - 0x907d9fff com.apple.CoreData (106.1 - 407.7) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x907da000 - 0x90996ffd libicucore.A.dylib (491.11.3) /usr/lib/libicucore.A.dylib
0x9099b000 - 0x9099bfff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x909f4000 - 0x90a56fff libc++.1.dylib (65.1) /usr/lib/libc++.1.dylib
0x90a5d000 - 0x90a82ffb com.apple.framework.familycontrols (4.1 - 410) /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90c25000 - 0x90c26ffd com.apple.TrustEvaluationAgent (2.0 - 23) /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x90c27000 - 0x90c2bffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x90c2c000 - 0x90c35fff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x90c36000 - 0x90c6cffb com.apple.DebugSymbols (98 - 98) <9A9ADA0A-E487-3C8F-9998-286EE04C235A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90c6d000 - 0x90c75fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x90c76000 - 0x90d81ff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90d82000 - 0x90d9ffff libCRFSuite.dylib (33) /usr/lib/libCRFSuite.dylib
0x90da0000 - 0x9195cff3 com.apple.AppKit (6.8 - 1187.39) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91bdd000 - 0x91bebfff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x91bf0000 - 0x91cd9ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x91cda000 - 0x91d31ff3 com.apple.HIServices (1.20 - 417) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x91d32000 - 0x9214ffff FaceCoreLight (2.4.1) /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x9215a000 - 0x921b4ffb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
0x92203000 - 0x92212fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92213000 - 0x9221dfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x9226a000 - 0x9226bfff libsystem_sandbox.dylib (220.3) /usr/lib/system/libsystem_sandbox.dylib
0x92484000 - 0x924a9ff7 com.apple.CoreVideo (1.8 - 99.4) /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x924aa000 - 0x92542fff com.apple.CoreServices.OSServices (557.6 - 557.6) <8DEEED08-A4B3-3B08-8C2A-BDDBF005B43F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x92589000 - 0x92592ffd com.apple.audio.SoundManager (4.0 - 4.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x92593000 - 0x92596fff com.apple.help (1.3.2 - 42) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions/A/Help
0x92614000 - 0x92678ff7 com.apple.datadetectorscore (4.1 - 269.3) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
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0x9a56f000 - 0x9a67c057 libobjc.A.dylib (532.2) /usr/lib/libobjc.A.dylib
0x9a67d000 - 0x9a68dff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 512
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=115.1M resident=65.7M(57%) swapped_out_or_unallocated=49.4M(43%)
Writable regions: Total=19.5M written=252K(1%) resident=540K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7480K
Stack 64.0M
VM_ALLOCATE 932K
__DATA 5224K
__DATA/__OBJC 164K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1528K
__OBJC/__DATA 64K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 290.4MAfter a full day of reading forums to no avail, Apple Support actually solved this issue. In OS 10.8.4, no Abode Cloud app would launch. The splash screen would appear and that's it. This solved it -
This how you repair/reset a user's permissions and ACLs in Lion. You need to run theresetpassword utility.
Restart Lion holding down CMD+R.
This brings up the Repair Utilities screen. On top, in the Menu Bar click the Utilities item then select Terminal.
In the Terminal window, type resetpassword and hit the return key.
The Password reset utility launches, but you’re not going to reset the password.Instead, click on the icon for your Mac’s hard drive at the top. From the drop-down below it, select the user account where you are having issues.
At the bottom of the window, you’ll see an area labeled ‘Reset Home Directory Permissions and ACLs’. Click the Reset button there.
The reset process takes a couple of minutes. Repeat for all accounts and then restart. -
Mac: Creative Cloud Installer.app Crashes on Launch
Just like the title says. Creative Cloud Installer.app on Mac OS 10.8.4 will not launch. It just crashes. Below is the crash log.
I'm on Mac OS 10.8.4, 15" Retina Macbook Pro. Adobe CS6 Production Premium is also installed.
Process: Creative Cloud Installer [75845]
Path: /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
Identifier: com.adobe.Creative-Cloud-Installer
Version: 2.0.0.181 (2.0.0.181)
Code Type: X86 (Native)
Parent Process: launchd [178]
User ID: 501
Date/Time: 2013-06-21 09:51:12.318 -0700
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Volumes/Creative Cloud Installer/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x93f7b3ba __kill + 10
1 libsystem_kernel.dylib 0x93f7a4bc kill$UNIX2003 + 32
2 libsystem_c.dylib 0x97cdf51b abort + 215
3 libc++abi.dylib 0x905b47e0 abort_message + 151
4 libc++abi.dylib 0x905b2249 default_terminate() + 34
5 libc++abi.dylib 0x905b2289 safe_handler_caller(void (*)()) + 13
6 libc++abi.dylib 0x905b22f1 std::terminate() + 23
7 libc++abi.dylib 0x905b33e6 __cxa_throw + 110
8 com.adobe.Creative-Cloud-Installer 0x0013508f 0x5f000 + 876687
9 com.adobe.Creative-Cloud-Installer 0x001351d6 0x5f000 + 877014
10 com.adobe.Creative-Cloud-Installer 0x001348de 0x5f000 + 874718
11 com.adobe.Creative-Cloud-Installer 0x0013494c 0x5f000 + 874828
12 com.adobe.Creative-Cloud-Installer 0x00134c0a 0x5f000 + 875530
13 com.adobe.Creative-Cloud-Installer 0x00134da6 0x5f000 + 875942
14 dyld 0x8fe71cda ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 230
15 dyld 0x8fe71fde ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 64
16 dyld 0x8fe6e268 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 356
17 dyld 0x8fe6e0ba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 62
18 dyld 0x8fe5fe05 dyld::initializeMainExecutable() + 211
19 dyld 0x8fe63adb dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3050
20 dyld 0x8fe5f376 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 704
21 dyld 0x8fe5f077 _dyld_start + 71
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xbffa0b34 ecx: 0xbffa0aac edx: 0x93f7b3ba
edi: 0x97cdf451 esi: 0xbffa0ae4 ebp: 0xbffa0ac8 esp: 0xbffa0aac
ss: 0x00000023 efl: 0x00000282 eip: 0x93f7b3ba cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x97cdf444
Logical CPU: 0
Binary Images:
0x5f000 - 0x17cfef +com.adobe.Creative-Cloud-Installer (2.0.0.181 - 2.0.0.181) <161DDCA8-303C-31EB-A8C0-BA73B924F6C9> /Volumes/VOLUME/Creative Cloud Installer.app/Contents/MacOS/Creative Cloud Installer
0x1ad000 - 0x258fff libcrypto.0.9.7.dylib (106) <B96063DD-DBFC-320E-97C7-9ED5099051AC> /usr/lib/libcrypto.0.9.7.dylib
0x8fe5e000 - 0x8fe90e57 dyld (210.2.3) <23DBDBB1-1D21-342C-AC2A-0E55F27E6A1F> /usr/lib/dyld
0x90007000 - 0x9030cff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <4DB4B0C9-1377-3062-BE0E-CD3326ACDAF0> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x9030d000 - 0x905b0ff3 com.apple.CoreImage (8.4.0 - 1.0.1) <C25B9EEC-4824-3088-BC08-2EA516C0728C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x905b1000 - 0x905d3fff libc++abi.dylib (26) <3AAA8D55-F5F6-362B-BA3C-CCAF0D3C8E27> /usr/lib/libc++abi.dylib
0x905d4000 - 0x905defff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <774CDB2F-34A1-347A-B302-4746D256E921> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.frame work/Versions/A/SpeechRecognition
0x9063c000 - 0x906f0fff com.apple.coreui (2.0 - 181.1) <6BEEE83E-C878-3FE6-B521-8B32B3A35409> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x906f1000 - 0x906f1fff com.apple.ApplicationServices (45 - 45) <B23FD836-ECA1-3DF8-B043-9CA9779BE9DB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x906f2000 - 0x90749ff7 com.apple.ScalableUserInterface (1.0 - 1) <4B538E02-4F41-37FF-81F6-ED43DE0E78CC> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x9074a000 - 0x90751ff3 com.apple.NetFS (5.0 - 4.0) <FD429432-6DA7-3B41-9889-0E8B4ECB8A4F> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x90798000 - 0x907bcfff libJPEG.dylib (850) <36FEAB05-86C5-33B9-9DE9-5FAD8AEBA15F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x907bd000 - 0x907bfffb libRadiance.dylib (850) <83434287-A09E-3A3F-A1AC-085B563BA46D> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x907c3000 - 0x907c7ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x907c8000 - 0x90816ffb libFontRegistry.dylib (100) <97D8F15F-F072-3AF0-8EF8-50C41781951C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x91384000 - 0x9138afff com.apple.print.framework.Print (8.0 - 258) <3E10C488-C390-33BD-8A4F-568E3021811D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x91390000 - 0x91391ffd libunc.dylib (25) <5E1EEE9E-3423-33D7-95B2-E4D17DD08C18> /usr/lib/system/libunc.dylib
0x91394000 - 0x913a6fff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x913a7000 - 0x9143eff7 com.apple.ink.framework (10.8.2 - 150) <A9C3B735-7D5F-3D7D-AA70-2CC852D09CDE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/ A/Ink
0x9143f000 - 0x91475ffb com.apple.DebugSymbols (98 - 98) <D0293694-C381-30DF-8DD9-D1B04CD0E5F0> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x91476000 - 0x914daff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x914e2000 - 0x914f0fff libxar.1.dylib (105) <6498A359-2DBA-3EDA-8F00-EEB989DD0A93> /usr/lib/libxar.1.dylib
0x914f1000 - 0x914f2fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x914f3000 - 0x91562ffb com.apple.Heimdal (3.0 - 2.0) <964D9952-B0F2-34F6-8265-1823C0D5EAB8> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x917d6000 - 0x917e5fff libGL.dylib (8.9.2) <1082B9A5-9AA3-35D4-968B-3A3FE15B1ED7> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x917e6000 - 0x917effff com.apple.CommerceCore (1.0 - 26.1) <8C28115C-6EC1-316D-9237-F4FBCBB778C5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91838000 - 0x9189cff7 com.apple.datadetectorscore (4.1 - 269.3) <C11C2014-298E-3E2B-9F5D-02CCD3CA4AB3> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCor e
0x9189d000 - 0x918bdffd com.apple.ChunkingLibrary (2.0 - 133.3) <FA45EAE8-BB10-3AEE-9FDC-C0C3A533FF48> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x91901000 - 0x9191efff libCRFSuite.dylib (33) <8E6E8815-406E-3A89-B96E-908FEFC27F0A> /usr/lib/libCRFSuite.dylib
0x91d1c000 - 0x91d3bff3 com.apple.Ubiquity (1.2 - 243.15) <E10A2937-D671-3D14-AF8D-BA25E601F458> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x91d3c000 - 0x91d47fff libcommonCrypto.dylib (60027) <8EE30FA5-AA8D-3FA6-AB0F-05DA8B0425D9> /usr/lib/system/libcommonCrypto.dylib
0x91d48000 - 0x91da2fff com.apple.Symbolication (1.3 - 93) <4A794D1C-DE02-3183-87BF-0008A602E4D3> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x9256d000 - 0x92579ffa com.apple.CrashReporterSupport (10.8.3 - 418) <03BC564E-35FE-384E-87D6-6E0C55DF16E3> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x925bb000 - 0x925cbff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <C6076983-A02E-389E-BFC6-008EECC4C896> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x925cc000 - 0x925d6fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x925d7000 - 0x925e0ffd com.apple.audio.SoundManager (4.0 - 4.0) <6A0B4A5D-6320-37E4-A1CA-91189777848C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x925e5000 - 0x925e7fff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x925e8000 - 0x925eafff com.apple.securityhi (4.0 - 55002) <79E3B880-3AB7-3BF3-9CDF-117A45599545> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x92618000 - 0x92618fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x928df000 - 0x929ddff7 libFontParser.dylib (84.6) <7D3EB3CC-527E-3A74-816A-59CAFD2260A4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x929de000 - 0x929f7fff com.apple.Kerberos (2.0 - 1) <8413EDD3-7E01-3D47-83FD-C14A5235DCD2> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x92a1c000 - 0x935d8ff3 com.apple.AppKit (6.8 - 1187.39) <ACA24416-D910-39B8-9387-52A6C6A561F8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x935d9000 - 0x935dbffd libCVMSPluginSupport.dylib (8.9.2) <D6D0BB75-42DA-3772-AB5E-CBD59B343393> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x935dc000 - 0x9389cff3 com.apple.security (7.0 - 55179.13) <000FD8E9-D070-326A-B386-51314360FD5C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x9389d000 - 0x93905fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x93906000 - 0x939edff7 libxml2.2.dylib (22.3) <56E973D6-6B55-3E67-8282-6BC982816488> /usr/lib/libxml2.2.dylib
0x939fc000 - 0x93a18fff libPng.dylib (850) <26AD967A-D55E-3C5A-A643-D9953136DE58> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x93a19000 - 0x93ad7ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <B534DE6A-3AF0-307C-B274-A4FCFC5BC696> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x93b10000 - 0x93b76fff com.apple.print.framework.PrintCore (8.3 - 387.2) <0F7665F5-33F0-3661-9BE2-7DD2890E304B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x93b77000 - 0x93c21fff com.apple.LaunchServices (539.9 - 539.9) <C0E0CFFF-3714-3467-87DA-4A6F0AF1953B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.fr amework/Versions/A/LaunchServices
0x93c22000 - 0x93c25ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x93c26000 - 0x93c6aff7 libGLU.dylib (8.9.2) <F33F6C73-7F89-3B5B-A50F-2AB57BBA314D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93c6b000 - 0x93ce5ff3 com.apple.securityfoundation (6.0 - 55115.4) <8A3DA1FE-1985-3ECB-945A-6B1E853B4BDC> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x93ce6000 - 0x93ce9fff com.apple.help (1.3.2 - 42) <2B727B38-0E18-3108-9735-F65958924A91> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x93dc1000 - 0x93dcdff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x93f18000 - 0x93f66ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <6E858B9F-337A-314E-88B7-24A274ACE568> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x93f67000 - 0x93f81ffc libsystem_kernel.dylib (2050.24.15) <9E58DCC0-D5FF-37E1-AA7F-F2206719E138> /usr/lib/system/libsystem_kernel.dylib
0x93f82000 - 0x93fcefff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x93fcf000 - 0x93fcfffd libOpenScriptingUtil.dylib (148.3) <87895E27-88E2-3249-8D0E-B17E76FB00C1> /usr/lib/libOpenScriptingUtil.dylib
0x93fd0000 - 0x93fe5fff com.apple.ImageCapture (8.0 - 8.0) <F681CA5B-2871-32CF-8E9F-9220EB387407> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x93fe6000 - 0x94428fff com.apple.CoreGraphics (1.600.0 - 332) <67E70F21-A0F1-356F-90B7-4B90C468EE2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x94490000 - 0x944b9fff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x944ba000 - 0x94515fff com.apple.htmlrendering (77 - 1.1.4) <CD33B313-7E85-3AC0-9EFF-6B0C05F10135> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x94553000 - 0x94553fff com.apple.CoreServices (57 - 57) <83B793A6-720D-31F6-A76A-89EBB2644346> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x94554000 - 0x9455bfff libsystem_dnssd.dylib (379.38.1) <4F164CA8-4A4F-3B27-B88A-0926E2FEB7D4> /usr/lib/system/libsystem_dnssd.dylib
0x94568000 - 0x945c9fff com.apple.audio.CoreAudio (4.1.1 - 4.1.1) <A3B911DB-77DF-3037-A47A-634B08E5727D> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x945ca000 - 0x9464fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E947DC1-7985-3111-A864-58EDD6D955DC> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x94650000 - 0x94681fff com.apple.DictionaryServices (1.2 - 184.4) <CCB46C81-57C6-3F45-B77C-4D29E4CD6BA6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x94691000 - 0x947adffb com.apple.desktopservices (1.7.4 - 1.7.4) <782D711D-7930-324A-9015-686C2F86DBA3> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x947ae000 - 0x948e9ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x94ac2000 - 0x94b07ff7 com.apple.NavigationServices (3.7 - 200) <6AB1A00C-BC94-3889-BA95-40A454B720CE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x94b08000 - 0x94b14ffe libkxld.dylib (2050.24.15) <BEC097B0-9D9A-3484-99DB-0F537E71963E> /usr/lib/system/libkxld.dylib
0x94b15000 - 0x94b1dfff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x94b1e000 - 0x94c77ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <8BF022FC-C38A-34AA-8469-D98294094659> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x94c78000 - 0x94cabffb com.apple.GSS (3.0 - 2.0) <9566A96D-C296-3ABD-A12A-E274C81C0B25> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x94cac000 - 0x94cadfff libquarantine.dylib (52.1) <094A1501-373E-3397-B632-8F7C5AC8EFD5> /usr/lib/system/libquarantine.dylib
0x94cae000 - 0x94caefff com.apple.Carbon (154 - 155) <C0A26E7B-28F1-3C7E-879E-A3CF3ED5111C> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x94caf000 - 0x94d06ff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x94d07000 - 0x94d07fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x94dfd000 - 0x94dfefff libdnsinfo.dylib (453.19) <3B523729-84A8-3D0B-B58C-3FC185060E67> /usr/lib/system/libdnsinfo.dylib
0x94dff000 - 0x94e9afff com.apple.CoreSymbolication (3.0 - 117) <F705A8CD-A04A-3A84-970A-7B04BC05DA97> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x94ee3000 - 0x94f75ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x95211000 - 0x95214ff7 com.apple.TCC (1.0 - 1) <ABE3CE50-C948-30B1-A343-837D8E7BA9F0> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x952eb000 - 0x952effff com.apple.OpenDirectory (10.8 - 151.10) <E3D2E1A4-6E55-3C23-BCB4-7B9D31EFD605> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x952fb000 - 0x95473ff5 com.apple.QuartzCore (1.8 - 304.3) <F2EFC117-CDC6-3252-A4A8-880965764385> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95474000 - 0x95474ffd com.apple.audio.units.AudioUnit (1.9 - 1.9) <F7638E43-F885-372E-9DAE-24D0C21AA66E> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95475000 - 0x95493ff3 com.apple.openscripting (1.3.6 - 148.3) <F3422C02-5ACB-343A-987B-A2D58EA2F5A8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x95494000 - 0x954a2ff3 libsystem_network.dylib (77.10) <11CAF6A8-17CF-3178-9348-57C5ED494BA8> /usr/lib/system/libsystem_network.dylib
0x954a3000 - 0x955aeff7 libJP2.dylib (850) <3FFCEFA6-317A-34AF-8D99-AEBB017543C5> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x955af000 - 0x955affff com.apple.Cocoa (6.7 - 19) <01AA482A-677A-31CA-9EC9-05C57FDDE427> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x958a9000 - 0x95c61ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x95c62000 - 0x95c9dfef libGLImage.dylib (8.9.2) <9D41F71E-E927-3767-A856-55480E20E9D9> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x95f4d000 - 0x95f79ff7 libsystem_info.dylib (406.17) <2731CC70-DF2E-3BD1-AE73-A3B83C531756> /usr/lib/system/libsystem_info.dylib
0x95f7a000 - 0x96072ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x96073000 - 0x9607afff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9607b000 - 0x96085ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x96197000 - 0x961aaff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x961ab000 - 0x961afffc libGIF.dylib (850) <45CD8B8F-7324-3187-B01C-8E16C04F33FA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x961b0000 - 0x961ffff6 libTIFF.dylib (850) <78E121A6-92A2-3120-883C-7AA3C2966F9C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x96200000 - 0x9625affb com.apple.AE (645.6 - 645.6) <44556FF7-A869-399A-AEBB-F4E9263D9152> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9625b000 - 0x96417ffd libicucore.A.dylib (491.11.3) <FF55E176-7D66-3DBB-AF86-84744C47A02C> /usr/lib/libicucore.A.dylib
0x964be000 - 0x964befff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x964e5000 - 0x96902fff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x96a67000 - 0x96a79ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x96a7a000 - 0x96a87ff7 com.apple.AppleFSCompression (49 - 1.0) <9A066D13-6E85-36FC-8B58-FD46E51751CE> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompress ion
0x9706c000 - 0x9706dfff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x9706e000 - 0x9706ffff libremovefile.dylib (23.2) <9813B2DB-2374-3AA2-99B6-AA2E9897B249> /usr/lib/system/libremovefile.dylib
0x97070000 - 0x97085fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x9708e000 - 0x9708fffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x97090000 - 0x97099fff com.apple.DiskArbitration (2.5.2 - 2.5.2) <89822A83-B450-3363-8E9C-9B80CB4450B1> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9709a000 - 0x970a1ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x970a2000 - 0x970aeff7 com.apple.NetAuth (4.0 - 4.0) <52D23F12-0718-341D-B9DF-16C814022250> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x970af000 - 0x972c6fff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x972c7000 - 0x975e7ff3 com.apple.Foundation (6.8 - 945.18) <BDC56A93-45C5-3459-B307-65A1CCE702C5> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9763f000 - 0x97687ff5 com.apple.opencl (2.2.19 - 2.2.19) <968DD067-49D0-3B71-A96B-B3579698D992> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x97688000 - 0x976adffb com.apple.framework.familycontrols (4.1 - 410) <B1755756-BEA2-3205-ADAA-68FCC32E60BD> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x97859000 - 0x97966ff3 com.apple.ImageIO.framework (3.2.1 - 850) <C964E877-660E-3482-ACF9-EC25DFEAF307> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x97967000 - 0x97968fff libsystem_sandbox.dylib (220.3) <C532F6A6-7E85-38F3-8660-EC1066DF67BE> /usr/lib/system/libsystem_sandbox.dylib
0x97969000 - 0x97a76057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x97a77000 - 0x97bc5ff3 com.apple.CFNetwork (596.4.3 - 596.4.3) <547BD138-E902-35F0-B6EC-41DD06794B22> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x97bc6000 - 0x97c05ff7 com.apple.bom (12.0 - 192) <D245FA22-3B6C-3872-B485-BE84AD9098B2> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97c10000 - 0x97c13ffc libCoreVMClient.dylib (32.3) <35B63A60-DF0A-3FB3-ABB8-164B246A43CC> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x97c14000 - 0x97c90ff3 com.apple.Metadata (10.7.0 - 707.11) <F9BB5BBE-69D0-3309-8280-2303EB1DC455> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x97c91000 - 0x97d4efeb libsystem_c.dylib (825.26) <6E35A83F-1A5B-3AF9-8C6D-D7B57B25FB63> /usr/lib/system/libsystem_c.dylib
0x97d50000 - 0x97de8fff com.apple.CoreServices.OSServices (557.6 - 557.6) <E1600639-3EEC-3DF8-BD40-747BB2117988> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framew ork/Versions/A/OSServices
0x97dee000 - 0x97e30fff libauto.dylib (185.4) <3098A75E-438E-3F18-BAAC-CD8F1CC7C2F7> /usr/lib/libauto.dylib
0x97e3d000 - 0x98025ffb com.apple.CoreFoundation (6.8 - 744.19) <DDD3AA21-5B5F-3D8F-B137-AD95FCA89064> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98026000 - 0x9803cfff com.apple.CFOpenDirectory (10.8 - 151.10) <3640B988-F915-3E0D-897C-CB04C95BA601> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x980db000 - 0x980dfff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x980e0000 - 0x980f7fff com.apple.GenerationalStorage (1.1 - 132.3) <DD0AA3DB-376D-37F3-AC5B-17AC9B9E0A63> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x98f18000 - 0x990a1ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x990a2000 - 0x990bfff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x990c0000 - 0x990c0fff libSystem.B.dylib (169.3) <B81FAD7E-8808-3F49-807F-0AD68D0D7359> /usr/lib/libSystem.B.dylib
0x990f1000 - 0x990ffff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x9935b000 - 0x99369fff com.apple.opengl (1.8.9 - 1.8.9) <1872D2CD-00A8-30D1-8ECC-B663F4E4C530> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x9936a000 - 0x9940aff7 com.apple.QD (3.42.1 - 285.1) <BAAC13D2-1312-33C0-A255-FAB1D314C324> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x994a7000 - 0x994a7fff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x994af000 - 0x994b3fff com.apple.IOSurface (86.0.4 - 86.0.4) <6431ACB6-561B-314F-9A2A-FAC1578FCC86> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x994b4000 - 0x994b4fff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x994b5000 - 0x994daff7 com.apple.CoreVideo (1.8 - 99.4) <A26DE896-32E0-3D5E-BA89-02AD23FA96B3> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x994db000 - 0x9958aff7 com.apple.CoreText (260.0 - 275.16) <7716C57B-E059-3B30-BBA8-AD7FF6EE3D35> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x9958b000 - 0x99600ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <1D81B09C-98DB-3CDB-990B-459FAE3D8D7A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x99601000 - 0x996f2ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x996f3000 - 0x996fcff9 com.apple.CommonAuth (3.0 - 2.0) <34C4768C-EF8D-3DBA-AFB7-09148C8672DB> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x997bc000 - 0x997c2fff libGFXShared.dylib (8.9.2) <F3B0E66D-5C47-3A5A-A2CD-F0C58E8322C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x997ce000 - 0x99836ff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <70DE925B-51E8-3C65-8928-FB49FD823D94> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x99837000 - 0x99879ffb com.apple.RemoteViewServices (2.0 - 80.6) <AE962502-4539-3893-A2EB-9D384652AEAC> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x998b0000 - 0x998cdfff libxpc.dylib (140.43) <C628073D-51A0-3541-A665-1121520508C6> /usr/lib/system/libxpc.dylib
0x998ce000 - 0x99910ff7 libcups.2.dylib (327.6) <D994A44F-CCDD-3D40-B732-79CB88F45908> /usr/lib/libcups.2.dylib
0x99917000 - 0x999ebff3 com.apple.backup.framework (1.4.3 - 1.4.3) <6EA22ED3-BA18-3A37-AE05-5D6FDA3F372F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x999ec000 - 0x99a4efff libc++.1.dylib (65.1) <35EE57E1-2705-3C76-A75A-75655D720268> /usr/lib/libc++.1.dylib
0x99aed000 - 0x99ed0fff com.apple.HIToolbox (2.0 - 626.1) <ECC3F04F-C4B7-35BF-B10E-183B749DAB92> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Ver sions/A/HIToolbox
0x9a616000 - 0x9a61afff com.apple.CommonPanels (1.2.5 - 94) <7B3FC9A4-0F71-31E7-88CE-1BD4CBB655B2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9a633000 - 0x9a657fff com.apple.PerformanceAnalysis (1.16 - 16) <7B7EAA0B-5208-32DB-B083-D4B62F37EC46> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x9a658000 - 0x9a65bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x9a65c000 - 0x9a689ffe libsystem_m.dylib (3022.6) <93CEEC8C-FAB5-313C-B0BB-0F4E91E6B878> /usr/lib/system/libsystem_m.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 18218
thread_create: 5
thread_set_state: 202
VM Region Summary:
ReadOnly portion of Libraries: Total=115.0M resident=72.3M(63%) swapped_out_or_unallocated=42.7M(37%)
Writable regions: Total=19.5M written=248K(1%) resident=532K(3%) swapped_out=0K(0%) unallocated=19.0M(97%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 11.3M
MALLOC guard page 48K
Memory tag=35 7432K
Stack 64.0M
VM_ALLOCATE 376K
__DATA 5384K
__DATA/__OBJC 96K
__IMAGE 528K
__LINKEDIT 30.4M
__OBJC 1544K
__OBJC/__DATA 4K
__PAGEZERO 4K
__TEXT 84.7M
__UNICODE 544K
mapped file 83.9M
shared memory 12K
=========== =======
TOTAL 289.8MAlso, I saw in another unsolved post here http://forums.adobe.com/message/5430382#5430382 that PDApp.log was requested. ~/Library/Logs/AdobeDownload/LBS.log was also requested, but does not exist on my system.
Here's the contents of my PDApp.log from today.
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 09:26:14 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 09:26:14 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 09:26:15 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 09:26:16 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 09:26:17 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 09:26:17 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 09:26:17 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 09:26:17 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(41) ErrorCode(212)
Fri Jun 21 09:26:17 2013 [ERROR] AAMUpdatesNotifier - Scheduled CFU failed...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 09:26:17 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 09:26:18 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Build Version - 6.0.335.0
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Logging Level verbosity Set to 4
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - Application initialization start, Looking for command line arguments
Fri Jun 21 10:13:55 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:13:55 2013 [INFO] AAMUpdatesNotifier - No AAM Notifier is running so new instance is allowed to run...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Registering Notification to listen messages from another instance
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle Relaunch Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:13:56 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:13:56 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:13:56 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:13:56 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - CFU .... StatusCode(21) ErrorCode(0)
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Handle updateUI Notification Action...
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - inside getUpdates
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - All updates count 2
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - haveUpdatesToInstall(status) 0 numberOfApplications 0
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Releasing all locks acquired
Fri Jun 21 10:13:56 2013 [INFO] AAMUpdatesNotifier - Quiting Application
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:40:32 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:40:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:40:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:40:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:40:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:40:32 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:40:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:40:33.238 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:40:33.240 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:40:33.243 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:40:33.250 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:40:33.253 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:40:33.262 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:40:33.264 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:40:33.303 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:40:33.304 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:40:33.306 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:40:33.307 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:40:33.309 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:40:33.310 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:40:33.312 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:40:33.313 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:40:33.315 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:40:33.346 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:40:33.348 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:40:33.349 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:40:33.351 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:40:33.353 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:40:33.354 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:40:33.356 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:40:33.357 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:40:33.358 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:40:33.664 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:40:33.665 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:40:33.667 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:40:33.670 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:40:33.674 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:40:33.696 [INFO] Updater.LoadWorkflowCommand Processing the Load workflow command
Fri Jun 21 10:40:33 2013 [INFO] PDApp.AppletManager - Loading Applet - UWA_Native for WindowID - 1
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Build Version - 6.0.335.0
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Logging Level verbosity Set to 4
Fri Jun 21 10:40:33 2013 [WARN] UWANative - Updater UI Locale not found in input xml.
Fri Jun 21 10:40:33 2013 [INFO] UWANative - Updater in non-patch mode
6/21/2013 10:40:33.797 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenLoading
6/21/2013 10:40:33.845 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:34 2013 [INFO] OPM - Build Version - 6.0.238.0
Fri Jun 21 10:40:34 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:34 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:34 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:34 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:34.427 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:34.621 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:34.622 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:34.626 [INFO] Updater.FetchListOfInstalledChannels Processing the FetchListOfInstalledChannels
6/21/2013 10:40:34.654 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.655 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:34.659 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:34.662 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:34.664 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:34.665 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:34.670 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
6/21/2013 10:40:34.694 [INFO] Updater.PopulateUpdaterMainScreenCommand SetOptOption successful. Returned: 0
Fri Jun 21 10:40:34 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:34 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:37.811 [INFO] Updater.PopulateUpdaterMainScreenCommand USER CLICKED CFU REFRESH ON HOME SCREEN
6/21/2013 10:40:37.827 [INFO] Updater.CheckForUpdatesCommand Processing the CheckForUpdatesCommand
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:40:38 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:40:38 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:40:38 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:40:38 2013 [INFO] UWANative - Check for updates returned SUCCESS
6/21/2013 10:40:38.828 [INFO] Updater.CheckForUpdatesCommand CheckForUpdatesStatus returned success
6/21/2013 10:40:38.843 [INFO] Updater.FetchUpdaterPreferencesCommand entered generate product list
6/21/2013 10:40:38.844 [INFO] Updater.FetchUpdaterPreferencesCommand length of channels enabled list is :66
6/21/2013 10:40:38.853 [WARN] Updater.GetAvailableUpdatesCommand Update Photoshop 13.1.2 for Creative Cloud has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.854 [WARN] Updater.GetAvailableUpdatesCommand Update Adobe Illustrator CS6 Update (version 16.2.1) has WaitingForProductEvent attribute set in tracker xml. Quitting processing of this update.
6/21/2013 10:40:38.856 [INFO] Updater.GetAvailableUpdatesCompleteCommand -------CFU COMPLETED------
6/21/2013 10:40:38.857 [INFO] Updater.PopulateUpdaterMainScreenCommand -----POPULATING OPTIONS SCREEN----
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand NO APPLICABLE UPDATES FOUND
6/21/2013 10:40:38.859 [INFO] Updater.PopulateUpdaterMainScreenCommand Populating all applications upto date screen
6/21/2013 10:40:38.861 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : com.adobe.aam.shared.view.compositeComponent::ScreenHome
Fri Jun 21 10:40:38 2013 [WARN] UWANative - Failed to get isViewed from input xml
Fri Jun 21 10:40:38 2013 [INFO] UWAUtilities - Sending Notification to update Notifier
6/21/2013 10:40:39.552 [INFO] PDApp.HostMessageHandler Front applet found
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - Un-loading Applet - UWA_Native for window ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - UWA_Native
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:40:39.562 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [WARN] PDApp.WindowManager - GetAPEWindowIDString failed, Unable to find PlayerRef!
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:40:39 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:40:39 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:40:39 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:40:39 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:44:32 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:44:32 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:44:32 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:44:32 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:44:32 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:44:32 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:32 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:44:32 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:44:32 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:44:32 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:44:33 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:44:33 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:44:33.410 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:44:33.412 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:44:33.415 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:44:33.421 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:44:33.425 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:44:33.433 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:44:33.435 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:44:33.474 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:44:33.475 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:44:33.477 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:44:33.479 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:44:33.481 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:44:33.482 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:44:33.484 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:44:33.485 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:44:33.487 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:44:33.512 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:44:33.514 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:44:33.516 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:44:33.517 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:44:33.519 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:44:33.520 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:44:33.522 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:44:33.523 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:44:33.525 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:44:33.545 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:44:33.547 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:44:33.548 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:44:33.550 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:44:33.551 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:44:33.855 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:44:33.857 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:44:33.859 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:44:33.872 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:44:33.897 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:44:33 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:44:33.912 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:44:33 2013 [INFO] LWANative - pwa_openSession Session key : F8795E9A-B2E7-4A4E-8180-C630B589BF07
Fri Jun 21 10:44:33 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:33 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:33 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:33 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:33 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:33.935 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:33.936 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:44:33 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:44:33.968 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:44:33.969 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: DeActivation
6/21/2013 10:44:33.971 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_MAIN
6/21/2013 10:44:33.974 [INFO] P6Flex.DeactivationScreenCommand Fetching Suite Activation details...
6/21/2013 10:44:33.976 [INFO] P6Flex.ProvisioningNativeApplet Fetching activated product list for locale: en_US leid: VideoSuitePremium-CS6-Mac-GM
6/21/2013 10:44:43.084 [INFO] P6Flex.ProvisioningNativeApplet Performing DeactivateApp with erase SN: true
Fri Jun 21 10:44:43 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:44:43 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:44:43 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:44:43 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:44:43 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:44:44.187 [INFO] P6Flex.SetDeactivateStatusCommand Received Deactivate status, processing response...
6/21/2013 10:44:44.192 [INFO] P6Flex.SetDeactivateStatusCommand Deactivation successful
6/21/2013 10:44:44.194 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: true
6/21/2013 10:44:44.201 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_DEACTIVATE_SUCCESSFULL
6/21/2013 10:44:48.500 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: false
6/21/2013 10:44:48.500 [INFO] ProvisioningNativeAppletBase Closing PWASession: F8795E9A-B2E7-4A4E-8180-C630B589BF07 Commit: false
Fri Jun 21 10:44:48 2013 [ERROR] LWANative - Cannot find the session for key - F8795E9A-B2E7-4A4E-8180-C630B589BF07
6/21/2013 10:44:48.503 [WARN] ProvisioningNativeAppletBase closePWASession did not return result tag. Return value is <error>Session not found for key</error>
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:44:48.506 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:44:48.507 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:44:48 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:44:48 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:44:48 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:44:48 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:02 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading Applet Switcher library: /Applications/Utilities/Adobe Application Manager/core/switcher/LWA_UI.dylib
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] Common.CommandLineParser - Parsing the command line provided. Number of command line arguments is 6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to fetch licensing LEID from amtLib xml file. Fallback to Driver LEID
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Considering following LEID for applet version switching : VideoSuitePremium-CS6-Mac-GM
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Detected identifier in LEID: CS6
Fri Jun 21 10:45:02 2013 [INFO] ProvSwitcher - Unable to detect any applicable applet version to switch for appletID: LWA_UI appletVersion: 2.0
Fri Jun 21 10:45:02 2013 [WARN] PDApp.AppletManager - Unable to get the applet switching info... Response is: 8
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:02 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:02 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:02 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:02 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:02 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:02 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:02 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:02.990 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:02.991 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:02.995 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:03.001 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :LWA_UI
6/21/2013 10:45:03.005 [INFO] PDAPP.AppletManager Loading Applet: LWA_UI Version = 2.0
6/21/2013 10:45:03.013 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:03.014 [INFO] PDAPP.AppletManager Loading progress0 out of 1463159
6/21/2013 10:45:03.053 [INFO] PDAPP.AppletManager Loading progress65536 out of 1463159
6/21/2013 10:45:03.055 [INFO] PDAPP.AppletManager Loading progress131072 out of 1463159
6/21/2013 10:45:03.057 [INFO] PDAPP.AppletManager Loading progress196608 out of 1463159
6/21/2013 10:45:03.058 [INFO] PDAPP.AppletManager Loading progress262144 out of 1463159
6/21/2013 10:45:03.060 [INFO] PDAPP.AppletManager Loading progress327680 out of 1463159
6/21/2013 10:45:03.062 [INFO] PDAPP.AppletManager Loading progress393216 out of 1463159
6/21/2013 10:45:03.063 [INFO] PDAPP.AppletManager Loading progress458752 out of 1463159
6/21/2013 10:45:03.065 [INFO] PDAPP.AppletManager Loading progress524288 out of 1463159
6/21/2013 10:45:03.066 [INFO] PDAPP.AppletManager Loading progress589824 out of 1463159
6/21/2013 10:45:03.094 [INFO] PDAPP.AppletManager Loading progress655360 out of 1463159
6/21/2013 10:45:03.096 [INFO] PDAPP.AppletManager Loading progress720896 out of 1463159
6/21/2013 10:45:03.098 [INFO] PDAPP.AppletManager Loading progress786432 out of 1463159
6/21/2013 10:45:03.100 [INFO] PDAPP.AppletManager Loading progress851968 out of 1463159
6/21/2013 10:45:03.102 [INFO] PDAPP.AppletManager Loading progress917504 out of 1463159
6/21/2013 10:45:03.104 [INFO] PDAPP.AppletManager Loading progress983040 out of 1463159
6/21/2013 10:45:03.106 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1463159
6/21/2013 10:45:03.125 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1463159
6/21/2013 10:45:03.127 [INFO] PDAPP.AppletManager Loading progress1179648 out of 1463159
6/21/2013 10:45:03.129 [INFO] PDAPP.AppletManager Loading progress1245184 out of 1463159
6/21/2013 10:45:03.130 [INFO] PDAPP.AppletManager Loading progress1310720 out of 1463159
6/21/2013 10:45:03.132 [INFO] PDAPP.AppletManager Loading progress1376256 out of 1463159
6/21/2013 10:45:03.133 [INFO] PDAPP.AppletManager Loading progress1441792 out of 1463159
6/21/2013 10:45:03.134 [INFO] PDAPP.AppletManager Loading progress1463159 out of 1463159
6/21/2013 10:45:03.435 [INFO] P6Flex.Startup Processing application startup command...
6/21/2013 10:45:03.437 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:03.439 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:45:03.446 [INFO] ZStringLoader Locale set to - en_US
6/21/2013 10:45:03.473 [INFO] P6Flex.Startup AppName: CS6 Production Premium
Fri Jun 21 10:45:03 2013 [INFO] PDApp.AppletManager - Loading Applet - LWA_Native for WindowID - 1
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Build Version - 6.0.335.0
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Logging Level verbosity Set to 4
6/21/2013 10:45:03.479 [INFO] ProvCommon.ZStringLoader Applet locale set to - en_US
Fri Jun 21 10:45:03 2013 [INFO] LWANative - pwa_openSession Session key : 3500206D-D167-4091-8436-6C0EA82B8860
Fri Jun 21 10:45:03 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:03 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:03 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:03 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:03 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:03.500 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 3500206D-D167-4091-8436-6C0EA82B8860
6/21/2013 10:45:03.501 [INFO] P6Flex.ProvisioningNativeApplet Performing checkWorkflowType...
Fri Jun 21 10:45:03 2013 [INFO] LWANative - Got null language in PVPL. Adding ALL
6/21/2013 10:45:03.524 [INFO] P6Flex.Startup Done processing of StartupCommand
6/21/2013 10:45:03.525 [INFO] StartWorkflowCommand Start processing of StartWorkflowCommand, workflow detected: First_Launch
6/21/2013 10:45:03.526 [INFO] StartWorkflowCommand Detected ShowEULA = true, intitaiting EULA workflow...
6/21/2013 10:45:03.528 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_EULA
6/21/2013 10:45:03.531 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA language list...
6/21/2013 10:45:03.536 [INFO] P6Flex.ProvisioningNativeApplet Done fetching EULA languge list.
6/21/2013 10:45:03.540 [INFO] P6Flex.ProvisioningNativeApplet Fetching EULA for locale - en_US
6/21/2013 10:45:06.413 [INFO] ProvisioningNativeAppletBase Setting EULA for locale - en_US
6/21/2013 10:45:06.417 [INFO] ProvisioningNativeAppletBase Closing PWASession: 3500206D-D167-4091-8436-6C0EA82B8860 Commit: true
Fri Jun 21 10:45:06 2013 [INFO] LWANative - pwa_openSession Session key : 9807D41D-B1FF-437B-A300-148C3B83D09C
Fri Jun 21 10:45:06 2013 [INFO] OPM - Build Version - 6.0.281.0
Fri Jun 21 10:45:06 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:06 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:06 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:06 2013 [INFO] OPM - Released OPM refrence successfully
6/21/2013 10:45:06.451 [INFO] ProvisioningNativeAppletBase Done opening PWASession, session key - 9807D41D-B1FF-437B-A300-148C3B83D09C
6/21/2013 10:45:06.452 [INFO] P6Flex.LaunchWFCommand Start processing of LaunchWFCommand
6/21/2013 10:45:06.455 [INFO] P6Flex.CheckInternetCommand Checking network connection status...
6/21/2013 10:45:07.271 [INFO] P6Flex.CheckInternetCommand Received network status : true
6/21/2013 10:45:07.272 [INFO] P6Flex.ShowTrialWFCommand Trial is not registered, showing Trial Register screen...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing openIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - pwa_openIMSLibSession Session key : FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Creating IMSLib instance ...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - No Record found for the input fields
Fri Jun 21 10:45:07 2013 [ERROR] IMSLib - Failed in getting value for key in OPMGetValueForKey
Fri Jun 21 10:45:07 2013 [INFO] IMSLibHelper - Failed to get proxy user name from local db in getProxyCredentialsFromLocalStore
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Failed get proxy credentials from local store while creating IMSLib instance ...
6/21/2013 10:45:07.303 [INFO] ProvisioningNativeAppletBase Done opening IMSSession, session key - FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.305 [INFO] ProvisioningNativeAppletBase Fetching default user profile for requested ClientID...
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing fetch default user for clientID...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing fetchDefaultUserInfoForClientId...
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073762312
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] OPM - Build Version - 6.0.56.0
Fri Jun 21 10:45:07 2013 [INFO] OPM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:07 2013 [INFO] OPM - Schema version and schema compatibility version are same or greater than current
Fri Jun 21 10:45:07 2013 [INFO] OPM - returning size of value as:-1073763480
Fri Jun 21 10:45:07 2013 [INFO] OPM - Released OPM refrence successfully
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Performing releaseData...
6/21/2013 10:45:07.315 [INFO] ProvisioningNativeAppletBase Retrieved default user profile successfully
6/21/2013 10:45:07.316 [INFO] ProvisioningNativeAppletBase Closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
Fri Jun 21 10:45:07 2013 [INFO] LWANative - Performing closeIMSLibSession...
Fri Jun 21 10:45:07 2013 [INFO] IMSLib - Releasing IMSLib instance ...
6/21/2013 10:45:07.319 [INFO] ProvisioningNativeAppletBase Done closing IMSSession: FEFD8DD3-7569-4DF7-9952-382F68E5BE65
6/21/2013 10:45:07.328 [INFO] AAMShared.DynamicViewMediator Showing screen with screenID : SCREEN_REGISTER_TRIAL
6/21/2013 10:45:09.123 [INFO] P6Flex.ProvisioningNativeApplet Loading online Trial license...
6/21/2013 10:45:09.168 [INFO] P6Flex.ProvisioningNativeApplet Online Trial license loaded successfully.
6/21/2013 10:45:09.168 [INFO] P6Flex.RegisterTrialCommand Trail license loaded successfully.
6/21/2013 10:45:09.170 [INFO] ProvisioningNativeAppletBase Performing remember AdobeID...
6/21/2013 10:45:09.173 [INFO] ProvisioningNativeAppletBase Remember AdobeID done successfully.
6/21/2013 10:45:09.174 [INFO] ProvisioningNativeAppletBase Closing PWASession: 9807D41D-B1FF-437B-A300-148C3B83D09C Commit: true
6/21/2013 10:45:09.181 [INFO] P6Flex.QuitCommand Quitting workflow with launchApp: true
6/21/2013 10:45:09.183 [INFO] P6Flex.ProvisioningNativeApplet Performing LaunchApplication for path - /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - Un-loading Applet - LWA_Native for window ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - Callng the finalize function of the applet ID - LWA_Native
6/21/2013 10:45:09.207 [INFO] PDApp.HostMessageHandler Recieved force window close message
6/21/2013 10:45:09.208 [INFO] PDApp.HostMessageHandler Sending message to native
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Last window destroyed quiting as event. Quiting application as an event (async)...
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - Destroying PDApp main window with ID - 1
Fri Jun 21 10:45:09 2013 [INFO] PDApp.WindowManager - DestroyAllAPEWindow failed, APE Window count is zero while destroying all APEWindow's
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating MessageQueueManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor Message Queue
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AsyncMsgProcessor - Terminating AsyncMsgProcessor
Fri Jun 21 10:45:09 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating AppletManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp.AppletManager - AppletManager destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating WindowManager
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativeCommandHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating NativePlatformHandler
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating ExternalGateway
Fri Jun 21 10:45:09 2013 [INFO] PDApp.ExternalGateway - ExternalGateway destructed
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Terminating APE
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Releasing all locks acquired
Fri Jun 21 10:45:09 2013 [INFO] PDApp - Quiting Application
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Application initialization start, Looking for command line arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Parsing the command line provided. Number of command line arguments is 2
Fri Jun 21 10:45:23 2013 [INFO] PDApp.CommandLineParser - Mandatory Arguments --appletID --appletVersion is not given, using default workflow arguments
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Non Deployment workflow identified...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - No Non Deployment workflow PDApp running so new instance is allowed to run...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Initializing native WindowManager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.MessageQuequeManager - Message Queue Manager initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AsyncMsgProcessor - AsyncMsgProcessor Message Queue initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - ExternalGateway initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - AppletManager initialize...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativeCommandHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - NativePlatformHandler initialized...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Registering Notification to listen messages from another instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Detecting Applet Database file...
Fri Jun 21 10:45:23 2013 [INFO] PDApp - Fetching Applet registeration information...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Applet database path - /Applications/Utilities/Adobe Application Manager/
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - PIM library path - /Applications/Utilities/Adobe Application Manager/core/AdobePIM.dylib
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Loading PIM library...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Fetching PIM API's...
Fri Jun 21 10:45:23 2013 [INFO] PIM - Build Version - 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - Logging Level verbosity Set to 4
Fri Jun 21 10:45:23 2013 [INFO] PIM - CREATE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PIM - trying to createOrUpdatePIMDbSchema.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version on machine 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - Current db schema version to install 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM DB Schema is up to date. Current schema version is 1.
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIM Database is Up To Date.
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Getting applet data from Applet database
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - All installed pakages version string (pim_getCurrentPackagesVersion) is D6:6.0.335.0|DECore:6.0.335.0|DWA:3.0.94.0|LWA:3.0.64.0|P6:6.0.335.0|PDApp:6.0.335.0|UWA: 6.0.335.0
Fri Jun 21 10:45:23 2013 [INFO] PIM - PIMSqlite closeDB status 0
Fri Jun 21 10:45:23 2013 [INFO] PIM - FREE PIM Instance ...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.AppletManager - Registering Applets...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APEWindow...
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating window instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Checking for appletID and appletVersion given in CommandLineOptions
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Creating APE stage instance
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Loading main SWF with Path and args - /Applications/Utilities/Adobe Application Manager
Fri Jun 21 10:45:23 2013 [INFO] PDApp.WindowManager - Assigning window ID - 1 to created window
Fri Jun 21 10:45:23 2013 [INFO] PDApp.ExternalGateway - MessageHandler initialized...
6/21/2013 10:45:23.907 [INFO] PDApp.StartupCommand Logging Level verbosity Set to INFO
6/21/2013 10:45:23.908 [INFO] PDApp.StartupCommand Processing the startup Command
6/21/2013 10:45:23.911 [INFO] PDAPP.AppletManager Starting Applet registeration...
6/21/2013 10:45:23.918 [INFO] PDAPP.MainDisplayMediator Looking up for the Exact versioned applet for ID :UWA_UI
6/21/2013 10:45:23.921 [INFO] PDAPP.AppletManager Loading Applet: UWA_UI Version = 1.0
6/21/2013 10:45:23.929 [INFO] PDApp.ZStringLoader PDAPP SWF - locale set to - en_US
6/21/2013 10:45:23.930 [INFO] PDAPP.AppletManager Loading progress0 out of 1122223
6/21/2013 10:45:23.970 [INFO] PDAPP.AppletManager Loading progress65536 out of 1122223
6/21/2013 10:45:23.972 [INFO] PDAPP.AppletManager Loading progress131072 out of 1122223
6/21/2013 10:45:23.974 [INFO] PDAPP.AppletManager Loading progress196608 out of 1122223
6/21/2013 10:45:23.975 [INFO] PDAPP.AppletManager Loading progress262144 out of 1122223
6/21/2013 10:45:23.977 [INFO] PDAPP.AppletManager Loading progress327680 out of 1122223
6/21/2013 10:45:23.979 [INFO] PDAPP.AppletManager Loading progress393216 out of 1122223
6/21/2013 10:45:23.980 [INFO] PDAPP.AppletManager Loading progress458752 out of 1122223
6/21/2013 10:45:23.982 [INFO] PDAPP.AppletManager Loading progress524288 out of 1122223
6/21/2013 10:45:23.983 [INFO] PDAPP.AppletManager Loading progress589824 out of 1122223
6/21/2013 10:45:24.007 [INFO] PDAPP.AppletManager Loading progress655360 out of 1122223
6/21/2013 10:45:24.009 [INFO] PDAPP.AppletManager Loading progress720896 out of 1122223
6/21/2013 10:45:24.010 [INFO] PDAPP.AppletManager Loading progress786432 out of 1122223
6/21/2013 10:45:24.012 [INFO] PDAPP.AppletManager Loading progress851968 out of 1122223
6/21/2013 10:45:24.013 [INFO] PDAPP.AppletManager Loading progress917504 out of 1122223
6/21/2013 10:45:24.015 [INFO] PDAPP.AppletManager Loading progress983040 out of 1122223
6/21/2013 10:45:24.017 [INFO] PDAPP.AppletManager Loading progress1048576 out of 1122223
6/21/2013 10:45:24.020 [INFO] PDAPP.AppletManager Loading progress1114112 out of 1122223
6/21/2013 10:45:24.039 [INFO] PDAPP.AppletManager Loading progress1122223 out of 1122223
6/21/2013 10:45:24.326 [INFO] Updater.AppStartup -----PROCESSING APPLICATION STARTUP COMMAND
6/21/2013 10:45:24.327 [INFO] PDApp.ExternalGateway Recieved Applet Loading Completion
6/21/2013 10:45:24.328 [INFO] Updater.AppStartup commManagerResultCallback
6/21/2013 10:45:24.331 [INFO] ZStringLoader Trying to load ZString for preferred locale - en_US
6/21/2013 10:4 -
Adobe Indesign CC 2014 crash on launch
Hi I use this program as well as photoshop, illustrator and muse on a near-constant daily basis. Indesign has suddenly started crashing on launch - the rest of the apps still operate without issue.
I've restarted, reinstalled indesign, disabled all fonts except system fonts - not too sure what the deal is but will need this up and running again asap.
Only significant change that's happened today is I updated a Sony game.
I'm not sure if the below info will provide insight - let me know if there's any further info I can provide.
Problem signature:
Problem Event Name: APPCRASH
Application Name: InDesign.exe
Application Version: 10.0.0.70
Application Timestamp: 5362b4ea
Fault Module Name: MSVCR110.dll
Fault Module Version: 11.0.51106.1
Fault Module Timestamp: 5098826e
Exception Code: 40000015
Exception Offset: 00000000000740da
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 5129
Additional Information 1: 50c4
Additional Information 2: 50c4d85164a96dd87444c41de660c100
Additional Information 3: 9082
Additional Information 4: 90824e313a387b7f869a46a0a20af338
Thankshas there been a solution to this issue? I've got the exact same message. further details from event viewer:
Faulting application name: InDesign.exe, version: 10.1.0.70, time stamp: 0x5424e38b
Faulting module name: MSVCR110.dll, version: 11.0.51106.1, time stamp: 0x5098826e
Exception code: 0x40000015
Fault offset: 0x00000000000740da
Faulting process id: 0x1b58
Faulting application start time: 0x01cfe1d1729ae6a4
Faulting application path: C:\Program Files\Adobe\Adobe InDesign CC 2014\InDesign.exe
Faulting module path: C:\Windows\system32\MSVCR110.dll
Report Id: b2d4cc7d-4dc4-11e4-ae08-c86000e36926
it looks to be crashing at the "Starting up Trackers..." part of the splash screen. -
All newly installed CC apps crash on launch, CS6 are fine
I installed the new CC versions of Illustrator, Photoshop, and InDesign, and they all crash immediately after launching (no splash graphic). Unfortunately I uninstalled Illustrator CS6 before noticing that none of the newly installed versions will launch, but I still have the other two installed and working. Mac OS 10.8.4.
InDesign crash feedback:
Process: Adobe InDesign CC [72156]
Path: /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
Identifier: com.adobe.InDesign
Version: 9.0.0.244 (9000)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:01:13.198 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13873 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a45212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff9034cb54 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff90390dce abort + 143
3 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
4 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
5 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
6 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
8 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
9 com.adobe.amtlib 0x00000001046ec595 0x1046b4000 + 230805
10 com.adobe.amtlib 0x00000001046ec6b0 0x1046b4000 + 231088
11 com.adobe.amtlib 0x00000001046ebab4 0x1046b4000 + 228020
12 com.adobe.amtlib 0x00000001046ebb1d 0x1046b4000 + 228125
13 com.adobe.amtlib 0x00000001046ebddf 0x1046b4000 + 228831
14 com.adobe.amtlib 0x00000001046ec324 0x1046b4000 + 230180
15 dyld 0x00007fff64abf378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
16 dyld 0x00007fff64abf762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
17 dyld 0x00007fff64abc06e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
18 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
19 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
20 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
21 dyld 0x00007fff64abbfc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
22 dyld 0x00007fff64abbeba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
23 dyld 0x00007fff64aadfc0 dyld::initializeMainExecutable() + 207
24 dyld 0x00007fff64ab1b04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
25 dyld 0x00007fff64aad397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
26 dyld 0x00007fff64aad05e _dyld_start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff95a45d16 kevent + 10
1 libdispatch.dylib 0x00007fff945f6dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff945f69ee _dispatch_mgr_thread + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfde58 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde80 rsp: 0x00007fff5fbfde58
r8: 0x00007fff7e151278 r9: 0x0000000000000013 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x00007fff5fbfdfe0 r13: 0x000000000000001f r14: 0x00007fff7e152180 r15: 0x00007fff5fbfdec0
rip: 0x00007fff95a45212 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x100005fff +com.adobe.InDesign (9.0.0.244 - 9000) <2F683D4B-A144-3E91-A0CA-3F9B6B1DA676> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/Adobe InDesign CC
0x10000c000 - 0x10000eff7 +com.adobe.InDesign.InDesignModelAndUI (9.0 - 0) <7EAF82B5-D2A0-3E46-96B1-61E4A9D819C9> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x100014000 - 0x10001cfff +com.adobe.coretech.adobesplashkit (AdobeSplashKit Version 1.0 - 1.0) <65BFDA83-4121-3D12-9BBE-9F4FF1DB3D6A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x100025000 - 0x10002ffff +ASLSupportLib.dylib (1) <37C5A821-5118-3BCF-AC5E-F9C4FAE123A8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/ASLSupportLib.dylib
0x100037000 - 0x10012bff7 +DV_WidgetBinLib.dylib (1) <6A40E798-D47A-3959-A04E-9361B010FAE3> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/DV_WidgetBinLib.dylib
0x1001bf000 - 0x100204ff7 +TextPanelLib.dylib (1) <F06B61DF-F7D5-37AA-B1F5-BB5FA3737E62> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/TextPanelLib.dylib
0x100221000 - 0x100382fff +WidgetBinLib.dylib (1) <7D51BAC1-7061-36C1-8C0E-CBF411371A56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/WidgetBinLib.dylib
0x100433000 - 0x1005fcff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10063f000 - 0x100883ff7 +com.adobe.dvacore.framework (7.0.849323 - 7.0.849323.0) <63BF29D6-62ED-3026-B93D-96CC42F4CF9E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10094a000 - 0x100dd7ff7 +com.adobe.dvaui.framework (7.0.849323 - 7.0.849323.0) <6C4C227F-A5D6-3B4D-AD39-4B3C97D32440> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x10106d000 - 0x10106dfff +com.adobe.InDesign.InDesignModel (9.0 - 0) <5A3F239E-E40A-3876-8DD9-0E5AEDB58098> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x101072000 - 0x101080fff +com.adobe.boost_threads.framework (7.0.847203 - 7.0.847203.0) <A0AE19A9-2B8E-310A-8AC1-0E2E026E7A40> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x101096000 - 0x10109cff7 +com.adobe.boost_date_time.framework (7.0.847203 - 7.0.847203.0) <F30F59C3-41C0-3DB1-899A-E2491EA25263> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x1010ab000 - 0x101513fff +PublicLib.dylib (1) <9C2969EC-46E7-3AC9-ADDE-45951D87A220> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PublicLib.dylib
0x10165d000 - 0x101667fff +PMRuntime.dylib (1) <E2DF4211-4A31-32BB-87F5-F0ADFFBFACE8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/MacOS/PMRuntime.dylib
0x101670000 - 0x101687ff7 +com.adobe.AFL (AdobeAFL 1.5.0 - 1.5) <1C46F2BE-2E4D-3E25-ACDF-85E2962B92DF> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAFL.framework/Versions/A/AdobeAFL
0x101696000 - 0x1019a6ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30830 - 5.13.00.30830) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x1019ee000 - 0x101a0bfff +com.adobe.BIB (AdobeBIB 1.2.03.30830 - 1.2.03.30830) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x101a13000 - 0x101b57fff +com.adobe.ACE (AdobeACE 2.20.02.30830 - 2.20.02.30830) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x101b6a000 - 0x10213bfff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <9062D763-4040-3F8C-8FF3-23876F112FB8> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1021d8000 - 0x102215fff +com.adobe.ARE (AdobeARE 1.5.02.30830 - 1.5.02.30830) <73174C59-1DDC-3416-A0AD-4D70930ABA60> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x10221d000 - 0x102243fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10224b000 - 0x1027e4fff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x102861000 - 0x10287eff7 +com.adobe.dvaflashview.framework (7.0.849323 - 7.0.849323.0) <727F09EC-0D75-3C41-8553-54585B9408BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x102895000 - 0x102899ff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1028a0000 - 0x102962fff +com.adobe.exo.framework (7.0.849323 - 7.0.849323.0) <60261EFB-3EF3-3201-9BE7-3CC7235B523B> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x1029ff000 - 0x102aadfff +com.adobe.dvaworkspace.framework (7.0.849323 - 7.0.849323.0) <412D9508-51FD-34D9-8B3E-FE9BD1EAC107> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x102b30000 - 0x1031adfcf +com.adobe.PlugPlug (4.0.0.172 - 4.0.0.172) <1B15941F-D885-3AC5-880F-D513DA868B00> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
0x103494000 - 0x1034c0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbb.dylib
0x1034db000 - 0x1034fafe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x10351f000 - 0x104264fff +com.adobe.ICUData (4.0 - 3.61) <01D90725-4B10-312C-9546-9C0CCCA1B7BB> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x104278000 - 0x1043a9ff7 +com.adobe.ICUInternationalization (4.0 - 3.61) <CD4AD967-00CD-3979-8F82-1166E2058FA6> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicui18n.40.0 .dylib
0x1043fd000 - 0x1044f3ff7 +com.adobe.ICUUnicode (4.0 - 3.61) <2352E6C8-3431-3A99-92B9-382E85A018AC> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x10452b000 - 0x104659fff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x1046b4000 - 0x1047a3fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1047b6000 - 0x1047b8fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
0x1047be000 - 0x104875ff7 +com.adobe.boost_regex.framework (7.0.847203 - 7.0.847203.0) <F1C659D9-D3E8-3ACE-8368-9161529A6A66> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1048df000 - 0x10494eff7 +com.adobe.adobe_caps (adobe_caps 7.0.0.21 - 7.0.0.21) <CE3C6356-9EE2-3B88-8261-8612A0743F56> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
0x104959000 - 0x104964fff +com.adobe.boost_signals.framework (7.0.847203 - 7.0.847203.0) <E0B3BB47-4294-3D65-8979-29B2D6C5DD2E> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x104973000 - 0x104977fff +com.adobe.boost_system.framework (7.0.847203 - 7.0.847203.0) <70F73B9F-8416-37BF-9294-086AE475B743> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x10497d000 - 0x104a1efff +com.adobe.ICUConverter (4.0 - 3.61) <46764474-111C-3B13-AF62-002B71877405> /Applications/Adobe InDesign CC/Adobe InDesign CC.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dylib
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0x7fff9595d000 - 0x7fff959a1fff libcups.2.dylib (327.6) <9C01D012-6F4C-3B69-B614-1B408B0ED4E3> /usr/lib/libcups.2.dylib
0x7fff959a6000 - 0x7fff959aafff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff95a33000 - 0x7fff95a4eff7 libsystem_kernel.dylib (2050.24.15) <A9F97289-7985-31D6-AF89-151830684461> /usr/lib/system/libsystem_kernel.dylib
0x7fff95a4f000 - 0x7fff95a85fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff95bfb000 - 0x7fff95e9fff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff95f90000 - 0x7fff96010ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <BD83B039-AB25-3E3E-9975-A67DAE66988B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff96897000 - 0x7fff974c4fff com.apple.AppKit (6.8 - 1187.39) <199962F0-B06B-3666-8FD5-5C90374BA16A> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff974c5000 - 0x7fff978bcfff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff97907000 - 0x7fff9790dfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff97b90000 - 0x7fff97dc5ff7 com.apple.CoreData (106.1 - 407.7) <24E0A6B4-9ECA-3D12-B26A-72B9DCF09768> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff9856e000 - 0x7fff98663fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff98664000 - 0x7fff98677ff7 libbsm.0.dylib (32) <F497D3CE-40D9-3551-84B4-3D5E39600737> /usr/lib/libbsm.0.dylib
0x7fff987d7000 - 0x7fff9881aff7 com.apple.RemoteViewServices (2.0 - 80.6) <5CFA361D-4853-3ACC-9EFC-A2AC1F43BA4B> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x7fff989cd000 - 0x7fff98a22ff7 libTIFF.dylib (850) <EDAF0D99-70AF-3B3F-9EFA-9463C91D0E3C> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff98a23000 - 0x7fff98a30fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff98a7d000 - 0x7fff98b7aff7 libxml2.2.dylib (22.3) <47B09CB2-C636-3024-8B55-6040F7829B4C> /usr/lib/libxml2.2.dylib
0x7fff98b7b000 - 0x7fff98b7bfff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff98b7c000 - 0x7fff98b7cfff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff98b7d000 - 0x7fff98be5ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
0x7fff98be6000 - 0x7fff98d38fff com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <62770C0F-5600-3EF9-A893-8A234663FFF5> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff98d40000 - 0x7fff98d61fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff98d62000 - 0x7fff98d69fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff98df0000 - 0x7fff98df3fff libRadiance.dylib (850) <62E3F7FB-03E3-3937-A857-AF57A75EAF09> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff98e0c000 - 0x7fff98f09fff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff98f4b000 - 0x7fff98f4cfff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff98f4d000 - 0x7fff98f74fff com.apple.framework.familycontrols (4.1 - 410) <50F5A52C-8FB6-300A-977D-5CFDE4D5796B> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x7fff98f75000 - 0x7fff9908efff com.apple.ImageIO.framework (3.2.1 - 850) <C3FFCEEB-AA0C-314B-9E94-7005EE48A403> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff9908f000 - 0x7fff99204ff7 com.apple.CFNetwork (596.4.3 - 596.4.3) <A57B3308-2F08-3EC3-B4AC-39A3D9F0B9F7> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff99205000 - 0x7fff99233ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff99234000 - 0x7fff99234fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <B5A18EE8-DF81-38DD-ACAF-7076B2A26225> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x7fff99235000 - 0x7fff99236fff liblangid.dylib (116) <864C409D-D56B-383E-9B44-A435A47F2346> /usr/lib/liblangid.dylib
0x7fff99237000 - 0x7fff9924efff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff9924f000 - 0x7fff9926cff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
0x7fff99582000 - 0x7fff99782fff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff997d1000 - 0x7fff99aa2ff7 com.apple.security (7.0 - 55179.13) <F428E306-C407-3B55-BA82-E58755E8A76F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff99b02000 - 0x7fff99b10fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff99b1d000 - 0x7fff99b21ff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff99b22000 - 0x7fff99ba0ff7 com.apple.securityfoundation (6.0 - 55115.4) <137E156C-B29C-3B84-95B3-669BC7C1BA7A> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff99c4d000 - 0x7fff99c4fff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff99c50000 - 0x7fff99c8fff7 com.apple.QD (3.42.1 - 285.1) <77A20C25-EBB5-341C-A05C-5D458B97AD5C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x7fff99c91000 - 0x7fff99c9dfff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff99c9e000 - 0x7fff99c9fff7 libremovefile.dylib (23.2) <6763BC8E-18B8-3AD9-8FFA-B43713A7264F> /usr/lib/system/libremovefile.dylib
0x7fff99ca0000 - 0x7fff99d0eff7 com.apple.framework.IOKit (2.0.1 - 755.24.1) <04BFB138-8AF4-310A-8E8C-045D8A239654> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff99d0f000 - 0x7fff99e11fff libJP2.dylib (850) <2E43216C-3A5A-3693-820C-38B360698FA0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x7fff99e12000 - 0x7fff99e55ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff9a1fc000 - 0x7fff9a202fff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff9a2fa000 - 0x7fff9a305fff com.apple.CommonAuth (3.0 - 2.0) <7A953C1F-8B18-3E46-9BEA-26D9B5B7745D> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff9a306000 - 0x7fff9a306fff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9a35f000 - 0x7fff9a3abff7 libauto.dylib (185.4) <AD5A4CE7-CB53-313C-9FAE-673303CC2D35> /usr/lib/libauto.dylib
0x7fff9a3ac000 - 0x7fff9a3b1fff libcompiler_rt.dylib (30) <08F8731D-5961-39F1-AD00-4590321D24A9> /usr/lib/system/libcompiler_rt.dylib
0x7fff9a3b2000 - 0x7fff9a3bfff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff9a43e000 - 0x7fff9a49aff7 com.apple.Symbolication (1.3 - 93) <66BAF8B0-26D5-38B6-A742-01031F1B4EC0> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0x7fff9a49b000 - 0x7fff9a4a3fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff9a4c0000 - 0x7fff9a4cbff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff9a4cc000 - 0x7fff9a4d0ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff9a541000 - 0x7fff9a57efef libGLImage.dylib (8.9.2) <C38649ED-E1C9-315E-9953-F33E8C6A3C89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x7fff9a57f000 - 0x7fff9a600fff com.apple.Metadata (10.7.0 - 707.11) <2DD25313-420D-351A-90F1-300E95C970CA> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff9a669000 - 0x7fff9a66efff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff9aac1000 - 0x7fff9aaccfff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 26859
thread_create: 34
thread_set_state: 60
VM Region Summary:
ReadOnly portion of Libraries: Total=215.1M resident=102.5M(48%) swapped_out_or_unallocated=112.5M(52%)
Writable regions: Total=51.8M written=2260K(4%) resident=2628K(5%) swapped_out=0K(0%) unallocated=49.2M(95%)
REGION TYPE VIRTUAL
=========== =======
MALLOC 40.5M
MALLOC guard page 48K
STACK GUARD 56.0M
Stack 8712K
__DATA 14.1M
__IMAGE 528K
__LINKEDIT 62.9M
__TEXT 152.2M
__UNICODE 544K
shared memory 12K
=========== =======
TOTAL 335.3M
Model: MacBookPro8,1, BootROM MBP81.0047.B27, 2 processors, Intel Core i5, 2.3 GHz, 8 GB, SMC 1.68f99
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.17)
Bluetooth: Version 4.1.4f2 12041, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Hitachi HTS725050A9A364, 500.11 GB
Serial ATA Device: SanDisk SDSSDH120GG25, 120.03 GB
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0245, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 8
Photoshop CC:
Process: Adobe Photoshop CC [72151]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
Parent Process: launchd [272]
User ID: 501
Date/Time: 2013-06-19 13:00:54.963 -0400
OS Version: Mac OS X 10.8.4 (12E55)
Report Version: 10
Interval Since Last Report: 13855 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: F574B4AE-0435-2610-3A0F-30C59803C605
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
/Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/../Frameworks/amtlib.framework/Versions/A/amtlib
abort() called
terminate called throwing an exception
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff95a44d46 __kill + 10
1 libsystem_c.dylib 0x00007fff90390df0 abort + 177
2 libc++abi.dylib 0x00007fff8e5619eb abort_message + 257
3 libc++abi.dylib 0x00007fff8e55f39a default_terminate() + 28
4 libobjc.A.dylib 0x00007fff95794887 _objc_terminate() + 111
5 libc++abi.dylib 0x00007fff8e55f3c9 safe_handler_caller(void (*)()) + 8
6 libc++abi.dylib 0x00007fff8e55f424 std::terminate() + 16
7 libc++abi.dylib 0x00007fff8e56058b __cxa_throw + 111
8 com.adobe.amtlib 0x000000010521e595 0x1051e6000 + 230805
9 com.adobe.amtlib 0x000000010521e6b0 0x1051e6000 + 231088
10 com.adobe.amtlib 0x000000010521dab4 0x1051e6000 + 228020
11 com.adobe.amtlib 0x000000010521db1d 0x1051e6000 + 228125
12 com.adobe.amtlib 0x000000010521dddf 0x1051e6000 + 228831
13 com.adobe.amtlib 0x000000010521e324 0x1051e6000 + 230180
14 dyld 0x00007fff61689378 ImageLoaderMachO::doModInitFunctions(ImageLoader::LinkContext const&) + 236
15 dyld 0x00007fff61689762 ImageLoaderMachO::doInitialization(ImageLoader::LinkContext const&) + 46
16 dyld 0x00007fff6168606e ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 380
17 dyld 0x00007fff61685fc4 ImageLoader::recursiveInitialization(ImageLoader::LinkContext const&, unsigned int, ImageLoader::InitializerTimingList&) + 210
18 dyld 0x00007fff61685eba ImageLoader::runInitializers(ImageLoader::LinkContext const&, ImageLoader::InitializerTimingList&) + 54
19 dyld 0x00007fff61677fc0 dyld::initializeMainExecutable() + 207
20 dyld 0x00007fff6167bb04 dyld::_main(macho_header const*, unsigned long, int, char const**, char const**, char const**, unsigned long*) + 3060
21 dyld 0x00007fff61677397 dyldbootstrap::start(macho_header const*, int, char const**, long, macho_header const*, unsigned long*) + 761
22 dyld 0x00007fff6167705e _dyld_start + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007fff5fbfde30 rcx: 0x00007fff5fbfde18 rdx: 0x0000000000000000
rdi: 0x00000000000119d7 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfde40 rsp: 0x00007fff5fbfde18
r8: 0x0000000000000007 r9: 0x0000000000000014 r10: 0x00007fff95a46342 r11: 0x0000000000000206
r12: 0x00007fff5fbfdf70 r13: 0x000000000000001f r14: 0x00007fff8e5747c3 r15: 0x00007fff5fbfde50
rip: 0x00007fff95a44d46 rfl: 0x0000000000000206 cr2: 0x00007fff7e14aff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x103769fe7 +com.adobe.Photoshop (14.0.0 - 14.0.0.221) <259D87CA-0B1D-3AE7-9D5B-B771811859F1> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
0x103ea4000 - 0x103ed0ff7 +libtbb.dylib (0) <64B7013E-D548-3F7B-A2FB-28B7B932275C> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbb.dylib
0x103eea000 - 0x103f09fe7 +libtbbmalloc.dylib (0) <6887ED68-67ED-3748-82DA-B39A3EB210BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/libtbbmalloc.dylib
0x103f2d000 - 0x103f34fff org.twain.dsm (1.9.4 - 1.9.4) <80EC0952-6137-3CA6-813F-D753856A13CE> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x103f3c000 - 0x103f4fff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x103f59000 - 0x103f5efff com.apple.agl (3.2.1 - AGL-3.2.1) <82AA78D1-159F-3B27-8CA5-1C227C956AC9> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x103f65000 - 0x10412eff7 +com.adobe.owl (AdobeOwl version 5.0.13 - 5.0.13) <E9BEFE93-8AB5-3EF9-B59E-69208015C7FA> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x104171000 - 0x10470afff +com.adobe.MPS (AdobeMPS 5.8.1.30604 - 5.8.1.30604) <70CBC6A8-2740-37AB-964E-484096A1BF8A> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x104787000 - 0x104a9ffff +com.adobe.AGM (AdobeAGM 4.30.19.30830 - 4.30.19.30830) <4C394C04-92D7-3EE5-B0C2-4C08E14FF224> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x104b08000 - 0x104e18ff7 +com.adobe.CoolType (AdobeCoolType 5.13.00.30665 - 5.13.00.30665) <BBF1FCF6-523A-3E24-967A-10EA909DF89B> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x104e60000 - 0x104e86fff +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <FA20BCA0-05BF-35ED-95B7-5775B8310D12> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x104e8e000 - 0x104ebafff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpat
0x104ede000 - 0x10500cfff +com.winsoft.wrservices (WRServices 7.0.0 - 7.0.0) <0853A41B-A14A-37B7-B27F-457F87865EAD> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10506a000 - 0x1051aefff +com.adobe.ACE (AdobeACE 2.20.02.30665 - 2.20.02.30665) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1051c1000 - 0x1051defff +com.adobe.BIB (AdobeBIB 1.2.03.30665 - 1.2.03.30665) <A69D3AA0-9248-3B77-991B-89B2B7FE46BB> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x1051e6000 - 0x1052d5fff +com.adobe.amtlib (7.0.0.169 - 7.0.0.169) <A9A9F814-FF1F-3182-992C-395E5BC52481> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x1052e8000 - 0x1053a1ff7 +com.adobe.JP2K (1.2.2 - 1.2.2.29712) <869F46FB-FF39-39CA-B1E3-A13035A48B49> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adobejp2k.framework/Versions/A/AdobeJP2K
0x1053eb000 - 0x1053efff7 +com.adobe.ape.shim (3.4.0.29366 - 3.4.0.29366) <B9447EE8-6F91-9E85-C163-96600BF70764> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1053f6000 - 0x105467fe7 +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 79.151561) <380981FE-6528-37CC-9159-AB1892803BD4> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x10547a000 - 0x1054e7fff +com.adobe.AdobeXMPCore (Adobe XMP Core 5.5 -c 14 - 79.151481) <BCDB9366-EDB3-3FEA-854D-3D2C72D48781> /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x10551a000 - 0x105a72fef +comPlease see this :
http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html -
CS3 Web Premium Setup.app crashing on launch
Trying to install CS3 Web Premium on a Mac intel w 10.5.2 and I cannot get the installer to launch. It did not auto run as the instructions indicated and there was no Setup MacOS file that I could find on the dvd, but I did find Setup.app. Launching this fails almost instantly with an error:
[0x0-0x16016].Setup[241]: /System/Library/Frameworks/Carbon.framework/Versions/A/Support/LaunchCFMApp[241] Launch failed with error code -2857 (cfragCFragRsrcErr) for application /Volumes/Adobe CS3 Web Premium/Adobe Creative Suite 3 Web Premium/Setup.app/Contents/MacOS/Setup
The installer does not leave a log file in either Library or that is accessible via the Console. I've tried installing from a different admin account and also as root. Same result in both cases. I also attempted to run the actual Setup executable that is within the Setup.app bundle via Terminal and was told "cannot execute binary file".
Thinking i might have had some previous adobe junk, i've also run the adobe clean up script at level 4. No effect on the crashing installer.
Any ideas?I am installing a brand new MacPro with OS X 10.5.2. It is a machine upgrade for the user so all of her previous user files were also transferred during the setup. Two days ago we got our new CS3 site license upgrade discs and I was using it to install a fresh copy of CS3 Standard. We had a 5 user license disc that we were using to test before deploying CS3 to the users so we know that we can install from that disc, unfortunately it is a CS3 Premium disc and a different serial number.
Also of note, once the setup.app crashes (actually it never really launches) other apps, like Safari also will no longer launch. I have repaired disk permissions and the next thing I will try is installing as another user, but it looks like you guys have already tried that.
Any help would be wonderful, this user returns from vacation on Monday!
Thanks,
Laura -
I recently purchased adobe creative cloud after upgrading to windows 8.1 pro on my labtop and desktop. I installed the apps on my desktop 1st and had no problems. The apps on my laptop however crash after launch. I have uninstalled and re installed them and have signed out and back in a number of times. Why won't they work?
>recently upgraded my operating system to 8.1 pro... and a 1 GB ATI radeon
OK... this is NOT about Cloud programs, but it IS about ATI and Win8.1 and a specific program not working with ANY driver I could find for the ATI card in my wife's computer http://forums.adobe.com/thread/1318710
After talking (email) with the advisor at the software company, I have ordered an nVidia card which will replace the ATI card she now has
I have NO idea if your problem is the same/similar... but that is what I am doing so she can get the latest Win8.1 updates
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