Adobe CS3 Indesign no longer prints under 10.7

Upgraded the OS to Lion (10.7.1) and found I can no longer print documents when using Adobe CS3 Indesign. I checked with an apple rep, and they advised that they thought CS3 should still work ..... yeah, right! I believe this also affect CS4 users, and I've tried uninstalling and reinstalling CS3 software as suggested in a forum, with no joy - the problem still exists. I think Apple should provide a patch to allow compatibilty with software that worked under OS 10.6. Upgrading to CS5.5 is not an option, as the software is way expensive. How about NOT putting people off upgrading their OS, Apple?

I suggest you post your question on Adobe.com's CS forum.

Similar Messages

InDesign CS3/Snow Leopard long print delay. Solved yet?

I have Adobe CS3 Design Premium running on Snow Leopard 10.6.8 (on a Mac Mini dual core Intel w/ plenty of RAM) and while using In Design I am experiencing delays of 38-45 seconds when I use the print command (w/ spinning beach ball), even with simple 1-page test docs. I notice earlier threads on this topic, with some describing crashes (not an issue for me). Others say it's an issue for Adobe and or Apple, and the printer mfrs. (I use an HP 1300 laser). I can live with it (because ID is a wonderful app for book layouts) but it is vexing. Has anyone come up with a solution or a workaround yet? Any advice much appreciated. Thanks in advance.
John Grissimn

Bingo! You absolutely described my problem. Indeed, the long delay was only when printing from an ID file the first time each day. Thereafter the delay was minimal. As important, the link you kindly provided gave me the precise fix. ID was taking a long time to load a huge number of Printer Device Drivers, close to a thousand, before the print command dialog box showed up. Clearly the system was needlessly bloated.
Per the link's instructions, I went to the Printer Device Drivers in my Mac Mini's library and deleted all but the PPDs I needed. After restarting my Mac and re-launching ID, the print command produced the print dialog box immediately. Hooray! Problem solved and question answered.
FWIW, although recent and current CS iterations may not have this problem, it appears this issue has been around awhile with several earlier versions of ID and PS and various Mac OS versions. I'm sure your posting will be a great help to those experiencing the same problem with earlier iterations.
I am hugely grateful. Many thanks!
John Grissim
Sequim, WA

Why won't Indesign recognize my printer under Windows 7?

I have reinstalled InDesign on my new computer under Windows 7 and it won't recognize my HP printer. On selecting the Print option, it lists the printer, but won't print It previously worked fine under XP. Can anybody advise me? Is it a compatibility issue or do I need any special drivers? .
I am using Adobe Creative Suite 3 Design Standard
Thanks
Karon.

KarrieKat,
Will another program, other than InDesign, recognize your printer? Are you able to print a Windows 7 Print Test Page? Have you installed the drivers certified for Windows 7 as specified by HP? Prior to migrating to Windows 7 from Windows XP did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7
Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns
Also, should you require additional assistance and feedback Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams.
Jessica
Microsoft Windows Client Team

Adobe cs3 cs4 cs5 permission error under Mac OSX

When I upgraded my Mac, I just used the time machine to recorver all of my preferences. Everything worked great except for Adobe Illustrator CS3 which would not start (license error).
I tried removing it and then install version CS4 (genuine copy) and it was not working. After much struggle, I realize the problem was that I did not have writing permission on the file
/Library/Preferences/FLEXnet\ Publisher/FLEXnet
Simply try to copy a file to this folder to see if you have the same problem. Whatever I did then, I could not change the permissions to this folder (nor could Adobe special scripts) or the Folder Info panel.
This folder had extra attribute (@ sign in front of the file name when using a ls -ali in a terminal) and it turned out that these attributes were related to the time machine. I simply put the folder "FLEXnet\ Publisher" to the trash (had to enter the root password) and recreated manually this folder and the FLEXnet subfolder.
Then both Adobe CS3 and CS4 could run

I don't see a question in your post... but I feel your FLEXnet pain. At least you didn't have to feed it the serial number off your hard drive.

Epson 3880 no longer prints under Lion

My Epson 3880 printer was working well under Snow Leopard but after updating to Lion on my MacBook Pro a few months ago I haven't yet been able to get the printing to work. The printer is connected directly via USB. If I unplug the printer from my MacBook Pro and plug it into my MacPro then it works normally. I have tried deleting the printer and reloading it. Software Update is all up to date. 10.7.3. I didn't get any help whatsoever from Epson.
I have tried printing from a variety of applications (FileMaker Pro, TextEdit, Adobe Reader, Photoshop etc.) but always the same problem. When I try to print, things seem to go normally until I press "print". That is, the printer dialogue box comes up normally and I can select the printer, paper size, options, etc. However, the print dialogue box looks different, simpler with less options. I can't tell if this is normal under Lion or if it indicates something wrong with the printer driver.
The printer shows up as "connected". After I press "print" the progress box that usually appears just flashes on very briefly and disappears. Normally this box shows for at least a few seconds. Then, when nothing happens, I check the printer monitor icon in the dock. There is a red number showing a new page is ready to print. But nothing happens. On the printer monitor box it shows "Printer Ready" but down in the jobs list it shows the name of the document waiting to be printed and under "status" is says "error". If I click "Resume" the status changes to "printing" then I get a couple of very brief messages - too fast to read, and then they disappear and status returns to "error".
If I click "job info" I get a bunch of stuff but this message looks like the important one "/Library/Printers/EPSON/InkjetPrinter/Filter/pdftopdf.app/Contents/MacOS/pdfto pdf failed".
I can connect to the Epson 3880 when it is wired to the MacPro as a network printer and I can print but I can't seem to get the same printer options selections. I can get the basic ones but not the important ones for this printer - just generic ones.
Does anobody have any suggestions for me to try. I have read through a number of other printer related issues with Lion but most are with network printing or wireless printing.

Brian Townsend wrote:
Well, I deleted the printer and the Epson printer files and restarted. Then I plugged in the Epson 3880 printer and added it in the print & scan box. It said I neededd software to sue this printer so I went to Software Update but no Epson software appeared on the list. I installed the latest driver from Epson.
You did not state but after you installed the latest driver from Epson, did you go back to Print & Scan and delete all instance of the Epson printer and the add the printer. The Epson 3880 is "on", yes?
On a new MB Pro with OS 10.7.4, the latest Epson SPro 3880 driver and the printer on... In Print & Scan, I can click and hold down the + button and the pop down menu shows an option to select the nearby printer EpsonStylusPro3880-1EAD55 to add. If I choose Add other Printer or Scanner, the Add Printer window opens and the Default tab lists EpsonStylusPro3880-1EAD55 as Bonjour and EpsonStylusPro3880-1EAD55 (IP) as EPSON TCPIP. The latter is because I set the printer with a static IP address. I print to the Epson 3880 via WiFi.
Anyway, if you try adding the printer and "Print Using" shows Generic PostScript Printer, click on that itself and choose "Select Printer Software..." from the drop down menu. A Printer Software window will open. Find the Epson 3880 in that list. If it is not there, go back and choose "Other". On my computer the path to the Epson 3880 PPD is: HD/Library/Printers/PPDs/Contents/Resources/EPSON Spson Stylus Pro 3880.gz
When I try to print, I select the printer from the printer list and a printer dialogue box comes up, but not the normal Epson one. It was a simplified generic printer dialogue box lacking the usual advanced Espon printer features, such as seeing if photo black or matte black ink is selected. So it still doesn't work. Any other ideas?
Either that's the window for Generic PostScript or if it is for the Epson printer, at the bottom there is a button "Show Details" (to the right of the PDF button). If the details show, that button will show as "Hide Details."
Hope this helps.

Adobe CS3 Indesign SLOWWWW issues

I realize this isn't an adobe discussion, however, it appears that after performing the last security update...which i'd put off for minute...about a week ago, is the last change to my system.
Adobe Indesign CS3 Now takes about 7 minutes (i've timed it) to open a document. And another 5-7 minutes to save a document. It was working fine, and i've been using since nov. of 07. this just started last week and i can't find any information on the Super Duper slow down issue out there.
I've uninstalled, reinstalled, downloaded their script fix, updated, reupdated...doesn't seem to matter. new install just like the old one. about 15 minutes of open/save time per file. That adds up in hurry throughout a day of work.
Anybody else have this problem? or know why it's suddenly happening?

Possibly answering my own question
after nearly pulling all my hair out, i just turned off the suitcase fusion font sense preference and auto activate and indesign seems to be opening and saving documents in a few seconds like it used to.
well, t hat appears to have done it for now. right after posting too.
unfortunately, trying to figure this out has lead me to the can't repair SUID permissions problem. oh well. i'll let that one rest for now and just get some work done.

Adobe CS3, Mac & Epson 1400 Printing Color Issues

So I've been reading the forums for some help on getting my new Epson 1400 to print colors properly and my attempts to send just PDF's to the printer also fail on color matching. Stuff sent to an actual press come out fine with the colors I'm working with through Illustrator, In Design and Acrobat, but when I try to print at home, I can't get a setting that works consistently from attempt to attempt. I have downloaded and updated the latest drives from Epson's site (but they are gibberish to me, GPHW? PSPP?) to no avail. It was suggested to print from Acrobat when all else fails, but I'm still having a heck of a time getting anything to remotely match a print done a week ago or more if the pantone colors are used.
So, I'm using 10.5.8 on a Dual processor, powerpc G5 with max memory and significant hard drive space. The printer is the Epson 1400. Any suggestions welcomed on how to get accurate color.. unfortunately it's critical because my own business collateral seems to shift to an awful color - the rest of my projects could probably get by, but not my business materials!
I believe I've tried every possible combination of settings on Acrobat and InDesign to try to get correct color with the supplied Epson printer profiles. What's funny is I used to have a low-end epson installed, like a 380 or something, and when I used those profiles, it got better color. I accidentally deleted them and can't figure out what might work better. I'm guessing some other printer's profiles might just work more effectively... And it sounds like upgrading to CS4 won't help (and might make things worse) .... is this a CS problem, or an Epson problem, or a mac problem???
Help!

I have been rather fortunate, I have been getting excellent color matching on my Epson.
I am wondering about your settings when printing to the Epson, since that can make a difference in how the color is translated when printing.
You say the prints come out accurately when sent to the printer - BUT, you have also stated that this is from an actual press. Pantone colors do not always look the same when printed out in process, there can be a HUGE color shift. If your printer has one, look at his Pantone solid to process book so you can see the differences in your chosen colors.
I did look at yours and there is only a slight color shift, have you checked your CMYK settings for your spot colors on your computer? I remember having that issue before. The CMYK value I have for 3155 in my Pantone Solid to process is C:100 M:0 Y:24 K:38 and 397 is C:10 M:0 Y:100 K:11. If your printer has these settings, then their colors will be more accurate if they are double checking to make sure the correct pantone formula is being used.
In your print settings, are you printing a proof? what are you choosing for the Color Handling? I have been using Document RGB - sRGB IEC61966-2.1 with good luck. You may need to try those and see which profile works best for you.
Hopefully this helps some.
Message was edited by: macgurl_70 I forgot to ask, it reads like you are having them printed on an offset press - the pantone colors will always be more vivid and correct since they are using a specially formulated ink and not a cmyk (or rgb) mix of colors. Also, when they are printing - the plates will print the spot color as one plate for that specific ink - and NOT four plates for the CMYK, giving them the most accurate color. No matter what printer you choose, it will not print EXACT pantone colors, so check on the shift in that pantone guide (I didn't see much of one, but they were definitely not as vivid).
Update: I just installed the Gutenprint drivers for my Epson, so my InDesign would print out correctly on large sheets of paper. I am working on color calibrating the output with that driver now.

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Learn to set up your InDesign documents so you can work efficiently and maximize the many tools, palettes, and controls right at your fingertips. Discover how to place your text and graphics hassle-free! Use InDesigns control features to create customized grids and guides. Learn key Master Page fundamentals.
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Yep. The coolest tips, tricks, and techniques to get work done faster and better will be shared in detail, as well as some favorite tips for Adobe Bridge®, Master Pages, Copy Flowing, working in Layers, and more. Learn how to work much faster and efficiently with grouped objects.
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I'm sorry, but relevant though this announcement might be to the visitors to this forum, it is an out-and-out advertisement from a complete newcomer.
This topic contravenes the commerciality restriction you agreed to on joining the forum and so it has been hidden from the view of all but yourself and the forum hosts.
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Forum host

PC restarts when using adobe cs3 (indesign, illustrator, photoshop)

My pc restarts specially when using indesign. Sometimes every after 1 hour, sometimes just a couple of minutes.
I have no idea why is this happening. When I'm playing games, the pc is just fine even when im playing for a couple of hours, which i think is more stressful for the pc compare to just using indesign.
Here's my pc specs
OS: Win7 Ultimate 64bit
Processor: Intel i7 950 3.07 GHz
Memoy: 8GB Kingston DDR3 1333 (2GB x 4)
VCard: Inno3d GTX 465
MBoard: Asus P6T-SE
Here's the event viewer report
System
Provider
[ Name]
Microsoft-Windows-Kernel-Power
[ Guid]
{331C3B3A-2005-44C2-AC5E-77220C37D6B4}
EventID
41
Version
2
Level
1
Task
63
Opcode
0
Keywords
0x8000000000000002
TimeCreated
[ SystemTime]
2011-02-12T22:46:57.580814200Z
EventRecordID
2501
Correlation
Execution
[ ProcessID]
4
[ ThreadID]
8
Channel
System
Computer
Mark-PC
Security
[ UserID]
S-1-5-18
EventData
BugcheckCode
0
BugcheckParameter1
0x0
BugcheckParameter2
0x0
BugcheckParameter3
0x0
BugcheckParameter4
0x0
SleepInProgress
false
PowerButtonTimestamp
0
Hope someone can help me. I can't work when its like this. TIA!

I have tried using 1 stick of ram at a time but it still restarts. Haven't tried replacing my power supply though. But how come its not restarting when im playing? I really dont get it. Any idea guys?

CS3 apps crash at print, Leopard 10.5.5 update

None of my Adobe CS3 apps want to print--they all crash and burn the moment I hit Cmd-P. I updated to Leopard 10.5.5, and was able to print fine until this week. All of my Adobe apps are also up-to-date. The only difference was Acrobat 8's update, which I installed this week.
I'm on a 2.8GHz Quad-Core Intel cheesegrater, with 4GB RAM.
Any help/suggestions is very much appreciated!

I've done Repair Permissions--doesn't work.
I used the incremental update from Software Update; if I download and apply the combo updater, would I need to archive and install my current system first?
I've also tried deleting and reinstalling the printer--doesn't work.
What I've done now is reinstall Adobe CS3, and updated InDesign to 5.0.3 only; still doesn't work, even though a similar setup on another computer (10.5.5 and ID 5.0.3) works with the printer flawlessly. So at this point I'm confused and very frustrated, and looking at the possibility of wiping out the machine completely and doing a fresh, full install of everything I have on it.
Thanks for the help, though.

Adobe CS3 install/Repair Issue

Hi there,
One of our clients had an issue with Adobe CS3. When they went to save an Adobe document that they adjusted, they got a message stating that a seriouse error had occured and that they would need to reinstall the product.
We have attempted now to do a repair - which failed - it refused to see the installation media.
The next attempt was a complete uninstall/reinstall
The uninstall worked beautifully
The reinstall... Not so much. The reinstall installed everything EXCEPT Adobe Writer/pdf.
We have tried several times to do this. Adobe CS3 is no longer avaialbale for download from the licensing portal so I can't verify if our installation media is at fault or not.
Assistance with this is most appreciated, as this is an issue - for the cleint - of a high magnitude.
Regards,
Carlo Piva.
Bird Construction Company
Senior Client Technology Support Analyst
www.bird.ca

To start off – Adobe Writer – or Adobe Standard as part of the CS3 bundle.
I had installed it from the local Administrator Account
The software was copied directly to the clients PC.
It was installed on a Windows XP machine – SP3 – 32bit. Nothing fancy.
First initial attempt to fix the problem was a repair of all components – Failed – couldn’t see the installation media for some reason.
Second attempt we uninstalled everything dealing with CS3. Rebooted. Reinstalled. No error messages. All went through and said it completed. However Adobe Writer was not present on the system.
Third attempt – Uninstalled everything dealing with CS3. Used the Adobe CS5 cleanup tool from the Adobe website. Purged the folder that CS3 was installed in. Rebooted. Reinstalled. Same result that happened in second attempt.
Contacted Adobe support. He informed me to contact the forums as this product is old. I had previously attempted to get the office manager of that branch to agree to an upgrade to CS5, but they did not want to at this time. Contacted Forums.
The logs are on the Client’s machine. I don’t have access to it.
I discovered we had upgraded a few people from Adobe 8 Standard (standalone package) to Adobe X. Because of this, I have a few spare licenses for Adobe 8. As that was all she apparently needed (not sure who’s idea it was to give her Adobe CS3 if all she ever used was Adobe Writer), I removed any traces of Adobe CS3 and installed Adobe Writer 8 on her system.
Consider this issue resolved.
Regards,
Carlo Piva
Senior Client Technology Support Analyst
Bird Construction Company
1055 Erin Street
Winnipeg, MB R3G 2X1
P: 204-775-7141
F: 204-783-8119
Helpdesk: 1-866-210-0182 x297
cid:[email protected]
P Please consider the environment before printing this e-mail
This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please immediately notify the sender. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Bird Construction Company. The recipient should check this email and any attachments for the presence of viruses. Bird Construction Company accepts no liability for any damage caused by any virus transmitted.

Since installing Lion Adobe InDesign CS3 crashes when I print.

I upgraded to Lion yesterday and, now that I am at work, I find that InDesign CS3 (5.0.4) crashes when I print. It doesn't hang...it just pops. My printer drivers (for our Xerox WC7775, with Fiery) no longer work for my other applications (Word, BBEdit). To get CS3 to work I installed Java Runtime through the automatic installer.
Upgrading to CS5.5 is not possible, as our whole office is on CS3.
Is there anything I can do?

Well, I strongly feel it is an Apple issue. Granted I should have done more research before I upgraded, but I (naively) thought that Lionwould be another instance of Apple improving their product, and enhancing its capabilities. In this I was wrong. But then why produce an OS that's incompatible with a large block of your user base?
(1) OS-makers set the rules, and it is incumbent on them tobehave in a gentlewomanly/manly fashion. It seems inconceivable that it's in Apple's best interests to prevent Adobe products from working. Yet that seems to be the case here. It's like Bloom returning home in Joyce's Ulysses: it's dark and all the furniture has been moved.
     And fellow-software makers should help each other out: when there's a flood in anoffice building (as there is here) everyone drops what they're doing to pitchin.
    Maybe this was all a product of a *******-match between Adobe and Apple(recall the PDF support issues on the iPad), but from a users' perspective this is irrelevant. It's the argument that was made in the Financial Times recently about the fall of Netflix: Customers don't give a fig what your internal business priorities are, they want the products that they bought from you to work and be priced well.
(2) The very kludgy work-arounds to this issue, involving deleting or hiding PPDs in the system library (specifically inOS/Library/Printers/PPDs/contents/Resources/), suggest that what is causing the InDesign CS3.x to crash is minor in nature. I.e. a patch could easily bewritten.
(3) Adobe CS3.x applications are the first generation of "Universal" apps. Okay, maybe their implementation was not ideal (as this shows) but they were written to the rules at Apple laid out for them, rules that are still in place now. As with my first point (1) it's unfair to change the rules on Adobe after the fact.
(4) Who could expect that the step from 10.6.x 10.7.1 (the.1 presumably meaning that some initial kinks had been worked out) would be so traumatic? We are not talking here about a step from Classic or PPC. (I remember these, but because they were structural changes everyone, at some level, was prepared for the change.) This is not about getting Rosetta to work on 10.7.
(5) We are not talking about a minor set of applications here either. Considering the long-standing use of Macs by the design community, in print, production, and photo, the support of Adobe apps should have been aconsideration for Apple. But when you look at the list of issues with this upgrade (http://kb2.adobe.com/cps/905/cpsid_90508.html) it's hair-raisingly long. And note these are CS5.5 apps: the very newest software you can get from Adobe. If part of your argument is that it's incumbent on people to keep their software up-to-date, then here's a set of OS issues that are affecting users of software that was released just this spring.
(6) Even if Adobe CS5.5 was fully supported (see (5)), it's unreasonable to expect everyone to upgrade all of their software packages each time the OS is upgraded (as opposed to completely revised: again, as in (4)10.6.x was not Classic). All of my personal software is up-to date, but I cannot say the same of my clients and my employer: they hold to older computers and software packs as long as they can because the software was so expensive.CS5.5 Design Premium is $1900. For any organization this is a big chunk of cash to doll out regularly. My employer is a non-profit: should they replace their software because I have upgraded my laptop? Or should I stop upgrading my software because they can't afford to get CS5.5 (even if it was properly supported)?
      And, what if we buy a new Mac? Presumably this will come with Lion. It's clear with this that this is no longer a $4000 proposition, but a $10,000 proposition, since all the other copies of CS3.x would have to be upgraded.

I purchased adobe cs3 by download and have documents that no longer connect me with the site to re-download. How can I access my purchase to download again?

I purchased adobe cs3 by download and have documents to prove purchase that no longer connect me to the site to re-download my purchase. I was forced to change from microsoft XP and to install Microsoft Windows. How do I access my purchase to download again on my computer now?

Hello,
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!
Thank you.

<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>

HT5444 In Design CS3 no longer prints

I installed OSX Lion today and when I try to print from InDesign or Illustrator CS3 applications crash before the print dialogue window appears. Everything I do as a designer goes through InDesign so I really need to solve this problem!

Lion or Mountain Lion?
10.7=Lion
10.8=Mountain Lion
According to these links, both work with both:
http://roaringapps.com/app/adobe-indesign-cs3
http://roaringapps.com/app/adobe-illustrator-cs3
Check if your printer has a driver that is prebundled with Apple's vendor specific updates:
http://support.apple.com/kb/HT3669
If it does, then you may just need to apply the correct update from Apple's website for the vendor:
HP, Ricoh, Canon, Epson, Brother, Lexmark,Samsung, Fuji/Xerox
If it doesn't then see my printer for FAQ* for other vendor links and open source links:
http://www.macmaps.com/printersx.html

Running Mavericks on an iMac 2.7 GHz Intel Core i5, I've been trying to install Adobe CS3. All components install except InDesign. Is this an installation disk problem or is it not compatible with the OS?

Running Mavericks on an iMac 2.7 GHz Intel Core i5, I've been trying to install Adobe CS3 Design Premium. All components install except InDesign. Is this an installation disk problem, or is there a compatibility problem with the OS?

I fear that you are trying to download OLDER Software on a newer Operating Sysytem Meaning that you need to Install the Latest Version of Adobe on the Newer Operating System for it to work Properly. Be sure to always check the minimum System Requirements.

Adobe CS3 Indesign no longer prints under 10.7

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