Adobe cs3 won't install on Windows 7(32-bit)!

A friend of mine finally convinced me to install Windows 7, and he had good reason to. This OS really lives up to the hype thats been going on...but, Im having trouble installing an ESSENTIAL program(s) to this great OS, Adobe CS3 Design Premium. I installed Windows 7 (32-bit) from a DVD, with the product key, which I think is the "clean install" Ive been hearing about. I read something that says Windows 7 doesn't recognize a certain file associated with Cs3, maybe thats why it wont load. I attached a screen shot of my system specs, if it helps. But this is what happened.
- When I insert the software DVD, the autoplay feature pops up, then Windows "User Account Control" asks me if I want to allow the changes.
- I click "Yes," and then the "Adobe Creative Suite 3 Design Premium" window pops up and gives me the option to: Install CS3 Design Premium; Install Adobe Acrobat 8; and Browse CD.
- I choose "Install CS3" and then a window "Initializing Adobe Creative Suite 3 Design Premium" with a progress bar.
- The bar fills up, but when it finishes nothing happens.
I checked the tasked manager and see that, that adobe setup.exe is running somehow, but nothing happens. I have search on Adobe forums and google for possible solutions, but nothing has worked so far. I have tried:
- Runnning the setup application from the DVD (in Adobe Design Premium CS3 folder) as "Administrator"
- Ran "wincs3clean," to remove any existing adobe programs from the system.
- Ran ccleaner, to fix/repair any registry problems or anything else.
- Tried copying the content of the DVD onto the desktop and run it as Admin.
- Used the command.exe (as admin) and ran the "regsvr32 jscript.dll" and "regsvr32 vb(something)"
- Ran Windows 7 in "simplified" mode, where I disabled any services/processes from interferring with the setup, through the msconfig feature.
- Cleared the Windows temporary files, as this was a solution for Vista, I thought might work.
- Tried updating my drivers, everything was uptodate.
- Called Adobe Technical support, waited about 30 mins, and then was told "Adobe does not support Windows 7, so the install may or maynot work." (They could help if they wanted to).
- Tried restarting in a previous version, to see if it would install, but the admin password that I had before isnt working now for some reason.
Ive seen reports of people having Adobe CS3 installed on Windows 7 and working fine, so I know its possible. Its just frustrating that I cant get it to work. Somebody (bodies), please help me. Let me know if there is any other info needed. Ive struggling with this for some time now.
Thanks A-Mil in advance,
Gary D.

i am having very similar issues and after working on this for days i'm ready to trash all Adobe products..   i've been in DP for 35 years and have never had this much trouble with anything - ever.
i migrated to a new machine using windows 7 from and XP machine.  i used PCmover to port applications and all are working just fine except my Adobe CS3 products.   When i try to open them i get some sort of message about catastophic licensing problem and the product immediately closes.  i'd detail the error but it's only up for about  4 milliseconds before it disappears.
so i tried reinstalling CS3 and it loads the autoplay just fine and then i click on 'install adobe cs3' icon and see the progress bar moving for about 2 secons and then that disappears and then NOTHING.
so i found suggestions about using the CS5 cleaner tool and ran that bout it didn't even find the application..
so i went to control panel and clicked on 'uninstall' for CS3 and it seems run for about 3 seconds and then NOTHING..
so i installed a windows cleanup tool that was recommended but that's been retired by Microsoft because it caused other problems so i didn't run it..
short of formatting my hard drive and starting over installing over 50 apps on my new computer, i'm at a loss and so extremely frustrated with Adobe that i am willing to learn another set of programs to replace them and to tell the world.

Similar Messages

  • CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing.

    CS3 will not install on Windows 7, 64-bit. No error message. Just stops installing. This is a brand new machine. This is one of the first things I'm installing on it. I'm running Windows 7 Home Premium 64-bit. The disks are fine. I have the programs installed on my two XP machines. When I run the disk, I get the window pop up that says "Initializing Installation for Adobe Creative Suite 3". Then the disk stops spinning and nothing else happens. No error message. Nothing else happens. I'm baffled. I have searched several discussion boards and cannot find anybody that has had a similar install issue like this.

    Old_Timer I would recommend reviewing your install logs to determine the exact error message.  You can find details on how to locate and interpret the logs at Troubleshoot installation with install logs | CS3, CS4 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-install-logs-cs3.html.

  • Adobe CS3 won't install - could classic be an issue?

    I had forgotten I even had classic until this morning on the phone with Adobe Tech Support. Problem is: Adobe CS3 will not install. My case now has been escalated to Tech Level 3, and I am awaiting that call. In other words, many fixes have been tried already, including a new disk Fed-Xed here. Anyway, I was just thinking.... what if some small component of Classic is causing this problem? I absolutely do not need it. If one of you wonderful experts thinks this might be it, I also would need to know how to uninstall it. (All the other questions in this forum seem to be how to make it work.) Thanks for reading.
    PS The reason I thought of this was the Adobe Tech (Level 2) guy had me check every font to make sure none were locked. (None were.) We also repaired permissions and did the CS3Clean script several times at the Level 4. (I have to do all this all over again every time I try to install and it fails.)

    For the record, this was the solution: Leopard was installed (clean) on this computer, and CS3 still wouldn't install. An Apple certified person tried many things after that. Spent about 8 hours and was about to give up. The idea that finally worked was to install the suite on a different hard drive and then "migrate" it to my hard drive (whatever migrate means). It was a truly horribly experience, and I am not anxious to do business with Adobe again.

  • Adobe AIR won't install on Windows 7 64bit

    When I turn on this new HP laptop Intel i7  running Windows 7 64 bit I receive an error message that I need to download Adobe AIR.  When I attemtp to I receive an error message "Sorry, an error has occurred.  An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." I have turned off Norton anti-virus software, turned off User Account Controls. turned back User Account Controls, made myself Administrator all to no avail. I have read other posts and they were told to post the Installer log which I have done. I hope you can assist to resolve this.  Thank you. [2011-03-30:21:20:04] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-03-30:21:20:04] Commandline is: [2011-03-30:21:20:04] No installed runtime detected [2011-03-30:21:20:07] Relaunching with elevation [2011-03-30:21:20:07] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\airacd2.tmp\adobe air installer.exe -ei [2011-03-30:21:20:11] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-03-30:21:20:11] Commandline is: -stdio \\.\pipe\AIR_4552_0 -ei [2011-03-30:21:20:11] No installed runtime detected [2011-03-30:21:20:11] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-03-30:21:20:11] Installing msi at c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-03-30:21:20:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Rolling back install of c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi [2011-03-30:21:20:12] Rollback complete [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Runtime Installer end with exit code 7 [2011-03-30:21:20:17] Runtime Installer end with exit code 7 [2011-04-01:16:33:14] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:33:14] Commandline is: [2011-04-01:16:33:14] No installed runtime detected [2011-04-01:16:33:17] Relaunching with elevation [2011-04-01:16:33:17] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air973f.tmp\adobe air installer.exe -ei [2011-04-01:16:33:20] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-04-01:16:33:20] Commandline is: -stdio \\.\pipe\AIR_5272_0 -ei [2011-04-01:16:33:20] No installed runtime detected [2011-04-01:16:33:21] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:33:21] Installing msi at c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:33:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Rolling back install of c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi [2011-04-01:16:33:21] Rollback complete [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Runtime Installer end with exit code 7 [2011-04-01:16:33:28] Runtime Installer end with exit code 7 [2011-04-01:16:53:54] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:54] Commandline is: [2011-04-01:16:53:54] No installed runtime detected [2011-04-01:16:53:57] Relaunching with elevation [2011-04-01:16:53:57] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air160f.tmp\adobe air installer.exe -ei [2011-04-01:16:53:57] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:57] Commandline is: -stdio \\.\pipe\AIR_7052_0 -ei [2011-04-01:16:53:57] No installed runtime detected [2011-04-01:16:53:57] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:53:57] Installing msi at c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:53:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Rolling back install of c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi [2011-04-01:16:53:58] Rollback complete [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Runtime Installer end with exit code 7 [2011-04-01:16:54:04] Runtime Installer end with exit code 7 [2011-04-01:17:08:31] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:31] Commandline is: [2011-04-01:17:08:31] No installed runtime detected [2011-04-01:17:08:35] Relaunching with elevation [2011-04-01:17:08:35] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei [2011-04-01:17:08:35] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:35] Commandline is: -stdio \\.\pipe\AIR_6764_0 -ei [2011-04-01:17:08:35] No installed runtime detected [2011-04-01:17:08:35] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:17:08:35] Installing msi at c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:17:08:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Rolling back install of c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi [2011-04-01:17:08:35] Rollback complete [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Runtime Installer end with exit code 7 [2011-04-01:17:08:39] Runtime Installer end with exit code 7 P

    Here is that Installer log again, hopefully it is aligned properly: [2011-03-30:21:20:04] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-03-30:21:20:04] Commandline is: [2011-03-30:21:20:04] No installed runtime detected [2011-03-30:21:20:07] Relaunching with elevation [2011-03-30:21:20:07] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\airacd2.tmp\adobe air installer.exe -ei [2011-03-30:21:20:11] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-03-30:21:20:11] Commandline is: -stdio \\.\pipe\AIR_4552_0 -ei [2011-03-30:21:20:11] No installed runtime detected [2011-03-30:21:20:11] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-03-30:21:20:11] Installing msi at c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-03-30:21:20:12] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Rolling back install of c:\users\smartm~1\appdata\local\temp\airacd2.tmp\setup.msi [2011-03-30:21:20:12] Rollback complete [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-03-30:21:20:12] Runtime Installer end with exit code 7 [2011-03-30:21:20:17] Runtime Installer end with exit code 7 [2011-04-01:16:33:14] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:33:14] Commandline is: [2011-04-01:16:33:14] No installed runtime detected [2011-04-01:16:33:17] Relaunching with elevation [2011-04-01:16:33:17] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air973f.tmp\adobe air installer.exe -ei [2011-04-01:16:33:20] Runtime Installer begin with version 2.6.0.19120 on Windows 7 x86 [2011-04-01:16:33:20] Commandline is: -stdio \\.\pipe\AIR_5272_0 -ei [2011-04-01:16:33:20] No installed runtime detected [2011-04-01:16:33:21] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:33:21] Installing msi at c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:33:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Rolling back install of c:\users\smartm~1\appdata\local\temp\air973f.tmp\setup.msi [2011-04-01:16:33:21] Rollback complete [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:33:21] Runtime Installer end with exit code 7 [2011-04-01:16:33:28] Runtime Installer end with exit code 7 [2011-04-01:16:53:54] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:54] Commandline is: [2011-04-01:16:53:54] No installed runtime detected [2011-04-01:16:53:57] Relaunching with elevation [2011-04-01:16:53:57] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air160f.tmp\adobe air installer.exe -ei [2011-04-01:16:53:57] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:16:53:57] Commandline is: -stdio \\.\pipe\AIR_7052_0 -ei [2011-04-01:16:53:57] No installed runtime detected [2011-04-01:16:53:57] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:16:53:57] Installing msi at c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:16:53:58] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Rolling back install of c:\users\smartm~1\appdata\local\temp\air160f.tmp\setup.msi [2011-04-01:16:53:58] Rollback complete [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:16:53:58] Runtime Installer end with exit code 7 [2011-04-01:16:54:04] Runtime Installer end with exit code 7 [2011-04-01:17:08:31] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:31] Commandline is: [2011-04-01:17:08:31] No installed runtime detected [2011-04-01:17:08:35] Relaunching with elevation [2011-04-01:17:08:35] Launching subprocess with commandline c:\users\smartm~1\appdata\local\temp\air79c1.tmp\adobe air installer.exe -ei [2011-04-01:17:08:35] Runtime Installer begin with version 2.6.0.19120 on Windows Vista x86 [2011-04-01:17:08:35] Commandline is: -stdio \\.\pipe\AIR_6764_0 -ei [2011-04-01:17:08:35] No installed runtime detected [2011-04-01:17:08:35] Starting silent runtime install. Installing runtime version 2.6.0.19120 [2011-04-01:17:08:35] Installing msi at c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0} [2011-04-01:17:08:35] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Rolling back install of c:\users\smartm~1\appdata\local\temp\air79c1.tmp\setup.msi [2011-04-01:17:08:35] Rollback complete [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1612" errorID=0] [2011-04-01:17:08:35] Runtime Installer end with exit code 7 [2011-04-01:17:08:39] Runtime Installer end with exit code 7

  • Firefox won't install on Windows 7 64-bit.

    I just installed a new hard drive on my system with Windows 7 64 Bit OS. Same that I used on the old hard drive that crashed. I downloaded the installer, and have tried to run it both with and without administrator permissions (by right clicking on the file). the UAC asks me if I want to proceed, i say yes, I get a flash of some window and then . . . . nothing. I have downloaded a another copy of the executable, with the same results. I am using my laptop to post this.

    Firefox is normally pretty simple to install. Look at any security software you have installed is any of that somehow blocking or preventing the change.
    * Please list all security related software you are using ?
    Ensure it is a genuine copy of Firefox from for instance
    * http://www.mozilla.org/en-US/firefox/all/
    Install instructions
    * [[Install Firefox on Windows]]
    *see also [[Firefox won't start - find solutions]]
    Your Windows logs may give you some clue as to what is happening
    * http://windows.microsoft.com/en-gb/windows/what-information-event-logs-event-viewer#1TC=windows-7

  • Adobe air or adobe reader 9.4 install on windows 7 64 bit corrupt all file associations.

    when i install adobe reader on windows 7 64 bit all file types try to go to adobe when selected.    msoffice,.exe, photosop, ...
    the only item i can open is a pdf.   when i unintall reader, everything goes back to normal

    Take a look at kb2.adobe.com/cps/860/cpsid_86069.html

  • ITunes won't install on Windows Vista 64-bit : Error Message

    I got my dad an iPod Mini for Christmas. I've been trying to install iTunes onto his computer so that he can download music and all that stuff on his own. It is not downloading for me. Quicktime downloads, but I get an error for iTunes.
    "An error occurred during the installation of assembly "Microsoft.VC80.CRT, version="80.50727.4053", type="win32", publicKeyToken="1fc8b3b9a1e8e3b", process or Architecture="x86"."
    His system specs are as follows.
    Windows Vista Home Premium
    AMD Phenom 9150e Quad-Core Processor 1.80GHz
    4.00 GB RAM
    NVIDIA GeForce 6150SE nForce 430
    64-bit Operating System
    Can anyone tell me what I'm doing wrong or how to fix it. iTunes has never been installed on his computer before. I'd really like to get this up and running soon. Any help would be greatly appreciated. Thanks.

    80070424
    Accck. Have you checked to see if you've got a broken Windows Modules Installer, ral? See the following thread for troubleshooting advice for that possibility:
    http://discussions.apple.com/thread.jspa?messageID=10847979&#10847979
    Message was edited by: b noir

  • Dreamweaver cs6 installation won't install on windows 7 64 bit system

    I'm trying to install dreamweavr cs6. It downloads using the adobe download assistant but after it initializes the intstallation nothing installs. What do I do?

    run the cleaner: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
    then trying re-installing.

  • ITunes 10.7 64 bit won't install in windows 8 64 bit.

    I get the following message: "The installer encountered errors before itunes could be configured.  Errors occurred during installation".  Any ideas why?

    No, but iTunes doesn't yet provide support for Windows 8. Some can get it installed others not.
    tt2

  • Designjet 70 maintenance tool won't install on Windows 7 64 bit machine

    I recently got a new computer running Windows 7 Pro. It seems that the Designjet 70 maintenance tool will not install to allow me to do any diagnostic testing. Appears that the printheads need aligning. 
    Installation seems to go fine until it hangs up with this message. Printer is connected and on is printing (streaked) images.
    on top of

    I am sorry, but to get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial printer. You can do this at  Printers - Designjet & Large Format. Click on New Post.
    I hope this helps.
    Thank You.
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
    Gemini02
    I work on behalf of HP

  • Designjet 70 maintenance tool won't install and Windows 7 64 bit machine

    Downloaded maintenance software from HP and it seems to have installed.
    Sorry for the previous message. 

    Hello @RicoBall,
    Welcome to the HP Forums!
    To get your issue more exposure I would suggest posting it in the commercial forums since the HP Designjet 70 is a commercial product. You can do this at HP Enterprise Business Community.
    The support page for your product may be helpful in the meantime:
    HP Support Center.
    I hope this helps! 
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

  • Adobe Reader Won't Download On Windows 7

    Worked ok on Vista, After
    installing Windows 7 (Clean & Install) Adobe Reader won't install on windows 7, goes through the process says 100% installation complete, then nothing. Any ideas.

    I havent faced this issue as such on my WIN 7 OS. Worked fine for me.
    You might be able to find the cause behind the problem by creating the error log for the installer, using the following commandline switch:
    AdbeRdr933_en_US.exe /l
    the "\l" switch will create an error log (if any) in the temp directory. (%temp% \ BootStrap.log)
    If you can share the log details, it may help in deciphering what exactly is the root cause behind your problem.

  • PC Suite 7.1.40.6 won't install on Windows 7 64-bi...

    PC Suite 7.1.40.6 won't install on Windows 7 64-bit
    Massage : Installation operation failed.
    The Installation source for this product is not available. Verify that the source exists and that you can access it.

    Please uninstall Pcsuite if you have already.
    1. Uninstall PC Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove
    2. Run new PC Suite cleaner.
    3. Install latest Pc Suite.
    Download latest Pcsuite from website and try : http://europe.nokia.com/support/download-software/​nokia-pc-suite
    or you can try to install Nokia Ovisuite and continue your work. You can download from here: http://europe.nokia.com/support/download-software/ nokia-ovi-suite
    Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
    It will help me to serve you better !!!!!
    Thanking You

  • Adobe AIR won't install - Windows 7 Ultimate x64

    "Sorry, an error has occurred.
    An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator."
    Well, I asked myself and verified that I am allowed to install any programs I wish to at will.
    I even toyed with adding extra permissions for the .exe and shortcut [see below], to no avail.
    I also checked your Adobe AIR installation troubleshooter section before posting. Unfortunately, none of the solutions 100% applied to my circumstances or OS, yet I tried a few anyway and had it confirmed by a Windows dialogue that I need not have bothered as it assured me that they weren't applicable in my case.
    I found another thread like mine where somebody suggested creating a shortcut with an additional -uninstall parameter added to the .exe path. It didn't work.
    I used Microsoft's Installation Cleanup Utility and that didn't work to "un-confuse" the installer either.
    Do you have any more suggestions?
    Adobe AIR came with the HTC Sync program for my phone, which appears to have dependencies on it where it won't completely work without it.
    Thanks in advance for any input.
    ps. I created a new thread because I couldn't find the "reply" button on a similarly unresolved thread regarding Adobe AIR installation issues on Windows 7.

    I would like to say thanks to artrose54 and to playswithtech for their thoughtful responses to my problem. I finally figured out which number I was to delete, and then, having made a copy of the number in notepad, deleted it. Upon a restart to my computer I then was able to download adobe air 2.7. I found that I still could not download the shutterfly express uploader, however; so I applied the same approach. I went looking for the number in the registry that corresponded to the uploader. I deleted it; restarted the computer; returned to shutterfly; and then was able to download the express uploader. I am sure I will find other uses for Adobe Air in the future.
    From: artrose54 <[email protected]>
    To: Sandra Buchin <[email protected]>
    Sent: Sunday, June 26, 2011 12:37 PM
    Subject: Re: Adobe AIR won't install - Windows 7 Ultimate x64
    Hi everyone,
    Here is the fix that worked for me,
    You need to go to start run and type in regedit
    now press ctrl+f for find and type in "adobe air" without the quotes then click find next
    the first entry it finds is the one I deleted, it is a long number on left side of screen that is greyed just right click and delete it
    I then rebooted the computer and ran adobe air installation
    and it worked with out a problem
    The adobe air log file really doesn't tell u anything but where it tried to find the setup.msi file
    but it doesn't exist because of the registry entry that needs to be deleted which is what causes the error
    If u r not sure of editing the registry then maybe you know someone that can help you
    I hope this helps you out it worked for me

  • Indesign CS6 won't install on Windows 7 64bit via GPO

    Good afternoon,
    I created a installation of Indesign CS6 with application manager enterprise 3 to deploy to computers via the active directory.
    It installs correctly without issue to Windows XP x86 machines however won't install to Windows 7 x64 machines.
    When the computers starts it trys to install but fails and proceeds to the login screen.  The following information is left in the Windows event log.
    Has anyone else had this problem and more importantly know how to solve it?
    Log Name:      System
    Source:        Microsoft-Windows-GroupPolicy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      1085
    Task Category: None
    Level:         Warning
    Keywords:     
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    Windows failed to apply the Software Installation settings. Software Installation settings might have its own log file. Please click on the "More information" link.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-GroupPolicy" Guid="{AEA1B4FA-97D1-45F2-A64C-4D69FFFD92C9}" />
        <EventID>1085</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>1</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.375831000Z" />
        <EventRecordID>9482</EventRecordID>
        <Correlation ActivityID="{B74A3709-81F6-4B73-AA1F-9B610874B7EA}" />
        <Execution ProcessID="384" ThreadID="1324" />
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data Name="SupportInfo1">1</Data>
        <Data Name="SupportInfo2">3961</Data>
        <Data Name="ProcessingMode">1</Data>
        <Data Name="ProcessingTimeInMilliseconds">41590</Data>
        <Data Name="ErrorCode">1603</Data>
        <Data Name="ErrorDescription">Fatal error during installation. </Data>
        <Data Name="DCName">\\AYR.burdekin.qld.gov.au</Data>
        <Data Name="ExtensionName">Software Installation</Data>
        <Data Name="ExtensionId">{c6dc5466-785a-11d2-84d0-00c04fb169f7}</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Application Management Group Policy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      108
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    Failed to apply changes to software installation settings.  Software changes could not be applied.  A previous log entry with details should exist.  The error was : %%1603
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">108</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
        <EventRecordID>9481</EventRecordID>
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>Software changes could not be applied.  A previous log entry with details should exist.</Data>
        <Data>1603</Data>
      </EventData>
    </Event>
    Log Name:      System
    Source:        Application Management Group Policy
    Date:          13/08/2013 9:44:23 AM
    Event ID:      102
    Task Category: None
    Level:         Error
    Keywords:      Classic
    User:          SYSTEM
    Computer:      WIN7TEST
    Description:
    The install of application Adobe InDesign CS6 from policy Global-Application-Adobe InDesign failed.  The error was : %%1603
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Application Management Group Policy" />
        <EventID Qualifiers="0">102</EventID>
        <Level>2</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2013-08-12T23:44:23.000000000Z" />
        <EventRecordID>9479</EventRecordID>
        <Channel>System</Channel>
        <Computer>WIN7TEST</Computer>
        <Security UserID="S-1-5-18" />
      </System>
      <EventData>
        <Data>Adobe InDesign CS6</Data>
        <Data>Global-Application-Adobe InDesign</Data>
        <Data>1603</Data>
      </EventData>
    </Event>

    Hi Abhijit,
    I am able to install InDesign CS6 manually on the machines from the CD/DVD however when trying to install it via GPO or running the msi using the msi exec commands it doesn't install and leaves the above errors in the event log.
    The installation was made using the same CD/DVD and the installation works on the Windows XP clients and software other than InDesign CS6 will install to the Win 7 64-bit machines via GPO.
    Cheers,

Maybe you are looking for

  • How do I select multiple text in Pages

    I'm using the newest version of pages. In MS office WORD, I can hold the Ctrl key and with multiple klick in the text I can select multiple text. Does pages has the similar function?

  • Mac Mini 1.42 G4 will not boot Folder With Question Mark Plus more....

    I have a major problem with my mini, It was working ok one minute then it froze completely so I had to shut down via the power button, But when I restarted it I got the folder icon with the question mark in, I've tried various things to get it to boo

  • Ghosting problem when animating an image

    I have written an animated GUI for a program a wrote a little while ago, just to make it a little bit more fancy, however I am having a few setbacks with the animation. I have a JFrame, which is divided into 3 main JPanels each having a custom animat

  • Cannot drag photos into iPhoto '09

    I just got a new MacBook Pro and I installed iPhoto '09 and I noticed something odd. I cannot drag photos into iPhoto to import them. I remembered in the previous version on my old MacBook Pro I was able to drag photos to the app (in the photo area)

  • Hoy to see all kind of videos in youtube with my macbookpro

    I have a new macbookpro, when I got into youtube there are a lot of videos that I can not see.?. I can see all of them with my Ipad.