Adobe CS4 Indesign plugins missing when installed on brand new MacBook Pro. How can I get these missing plugins? Indd. files will not open

Please Help!
Adobe Chat doesnt deal with old products
Apple Genius Bar says to talk to Adobe.
HAD a 2008 MacBook Pro with Adobe CS4 installed
now have a brand new MacBook Pro (and used my time machine to back up from my old mac) and when trying to open InDesign files - gives a list of plugins that are missing and will not open the document.
I'm a graphic designer- so this is not an option..
Please Help!

You can install Adobe Programs ONLY from the originals installer which is provided from Adobe. Time Machine (which is a form of migration) will not result in working Adobe programs. As Bob said, use the Creative Cloud Cleaner Tool, which is also working for CS versions, to wipe out everything from Adobe and start with a clean installing.
I am not sure, if CS4 is running on Maverick, at least it is not supported officially, your are here alone. It might be so that you have to upgrade your software to a later version.

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