Adobe cs5.5 trial won't launch
This is driving me mad!
I have downloaded the trial version, i'm trying to launch on my mac running 10.7.2, I used to have CS3 but this no longer works with lion!
Tried to open photoshop for the first time today and it just won't lauch, I am in a neverending loop! I accept the software licence agreement, then it closes and pops up again. How can I open this trial version? Apparently the issue is someting to do with permissions, I am the administrator so can't understand why I wouldn't have full permissions?
Thanks
Ahh, Adobe had a theft protection scheme that required you to activate their products on your computer. If you were using it on an older computer, or hard drive, you had to deactivate the software before it would license you to use it on another computer. The problem is you can't readily do that if the old computer is gone.
It's that something that could be of use?
If it applies to you, you would have to reinstall it on your older computer and then de-acivate it before installing it on another computer. Adobe started doing this with CS3, it didn't apply to my older CS2 stuff.
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Enclosure Type: Desktop
2.30 gigahertz AMD Athlon 64 X2 Dual Core
256 kilobyte primary memory cache
512 kilobyte secondary memory cache
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Hi,
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Error log below:
Process: Adobe Extension Manager CS5.5 [6403]
Path: /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Identifier: com.adobe.ExtensionManager
Version: "5.5.0.163" (5.5.163)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Adobe Extension Manager CS5.5 [6403]
User ID: 501
Date/Time: 2015-01-15 18:35:37.477 +0000
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 0CCDDF0F-FBAB-A51B-513E-0D21214A9222
Sleep/Wake UUID: 266D466B-3F24-467C-93E0-E6B2523E62B6
Time Awake Since Boot: 24000 seconds
Time Since Wake: 8400 seconds
Crashed Thread: 16
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000000001000-0000000000209000 [ 2080K] r-x/rwx SM=COW /Applications/Adobe Extension Manager CS5.5/Adobe Extension Manager CS5.5.app/Contents/MacOS/Adobe Extension Manager CS5.5
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x99660a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9965fad0 mach_msg + 68
2 com.apple.CoreFoundation 0x912ceae6 __CFRunLoopServiceMachPort + 214
3 com.apple.CoreFoundation 0x912cdef9 __CFRunLoopRun + 1529
4 com.apple.CoreFoundation 0x912cd696 CFRunLoopRunSpecific + 390
5 com.apple.CoreFoundation 0x912cd4fb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x996a0178 RunCurrentEventLoopInMode + 262
7 com.apple.HIToolbox 0x9969feb1 ReceiveNextEventCommon + 494
8 com.apple.HIToolbox 0x998457f4 _AcquireNextEvent + 79
9 com.apple.HIToolbox 0x99832b6a RunApplicationEventLoop + 225
10 com.adobe.ExtensionManager 0x0000445d main + 4417
11 com.adobe.ExtensionManager 0x0000309e start + 54
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x996678d2 kevent64 + 10
1 libdispatch.dylib 0x9545b73f _dispatch_mgr_invoke + 245
2 libdispatch.dylib 0x9545b3a2 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x99660b4e mach_wait_until + 10
1 libsystem_c.dylib 0x97110d58 nanosleep + 360
2 com.adobe.ExtensionManager 0x0014c58b ScObjects::Thread::sleep(unsigned int) + 143
3 com.adobe.ExtensionManager 0x0014c5eb ScObjects::Thread::wait(unsigned int) + 23
4 com.adobe.ExtensionManager 0x001431b6 ScObjects::BridgeTalkThread::run() + 332
5 com.adobe.ExtensionManager 0x0014caf5 ScObjects::Thread::go(void*) + 315
6 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
7 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
8 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 10:
0 libsystem_kernel.dylib 0x99666e6e __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9582336d _pthread_wqthread + 939
2 libsystem_pthread.dylib 0x95820eea start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib 0x99660a2e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9965fad0 mach_msg + 68
2 com.adobe.adobeswfl 0x0970f18f ExternalPlayer_Initialize + 465535
3 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
4 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
5 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x99666516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95823b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9582382b pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x096bcf54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0948d34a 0x947e000 + 62282
5 com.adobe.adobeswfl 0x096bcce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x096bcd3f ExternalPlayer_Initialize + 128559
7 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x99666516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95823b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9582382b pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x096bcf54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0948d34a 0x947e000 + 62282
5 com.adobe.adobeswfl 0x096bcce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x096bcd3f ExternalPlayer_Initialize + 128559
7 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99666516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95823b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9582382b pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x096bcf54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0948d34a 0x947e000 + 62282
5 com.adobe.adobeswfl 0x096bcce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x096bcd3f ExternalPlayer_Initialize + 128559
7 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x99666516 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x95823b7a _pthread_cond_wait + 842
2 libsystem_pthread.dylib 0x9582382b pthread_cond_wait + 48
3 com.adobe.adobeswfl 0x096bcf54 ExternalPlayer_Initialize + 129092
4 com.adobe.adobeswfl 0x0948d34a 0x947e000 + 62282
5 com.adobe.adobeswfl 0x096bcce7 ExternalPlayer_Initialize + 128471
6 com.adobe.adobeswfl 0x096bcd3f ExternalPlayer_Initialize + 128559
7 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
8 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
9 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 16 Crashed:
0 com.apple.CoreFoundation 0x9126fbde CFURLCopyFileSystemPath + 94
1 com.adobe.ExtensionManager 0x000d062d CMemoryMappedFile::CMemoryMappedFile(FSRef const&, bool) + 97
2 com.adobe.ExtensionManager 0x000d0a72 CMacFileBuffer::CMacFileBuffer(FSRef const&, HFSUniStr255 const&, bool, bool) + 192
3 com.adobe.ExtensionManager 0x000ad8e7 CFile::Open(wchar_t const*, unsigned int, bool) + 411
4 com.adobe.ExtensionManager 0x0011cfb2 CMacrPluginConfigFile::load(CString const&) + 196
5 com.adobe.ExtensionManager 0x000197dc CMacrExtensionManager::updatePluginFile(CMacrExtension const*, CMacrProduct const*, CMacrExtensionPaths const&, bool) + 126
6 com.adobe.ExtensionManager 0x00028f3b CMacrExtensionManager::migrateFiles(CString const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrPath const&, CMacrProduct const*, int) + 7253
7 com.adobe.ExtensionManager 0x00029667 CMacrExtensionManager::migrateExtensionFromExtensionFile(CString const&, CString const&, CString const&, CMacrProduct const*) + 1377
8 com.adobe.ExtensionManager 0x00029ae0 CMacrExtensionManager::migrateExtensionsFromProductPreferredFolder(CMacrProduct const*) + 574
9 com.adobe.ExtensionManager 0x00029fa1 CMacrExtensionManager::migrateExtensionsFromProductsPreferredFolders() + 163
10 com.adobe.ExtensionManager 0x00118d95 MigratePreferredExtensionCommand::execute() + 19
11 com.adobe.ExtensionManager 0x000dce98 CommandExecutor_Impl::run() + 144
12 com.adobe.ExtensionManager 0x000dceb3 CommandExecutor_Impl::runHelper(void*) + 17
13 libsystem_pthread.dylib 0x95822ecf _pthread_body + 138
14 libsystem_pthread.dylib 0x95822e45 _pthread_start + 162
15 libsystem_pthread.dylib 0x95820f0e thread_start + 34
Thread 16 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0xa0cf1038 ecx: 0x00000000 edx: 0x9126fb91
edi: 0x9126fb91 esi: 0x00000000 ebp: 0xb07ca7b8 esp: 0xb07ca380
ss: 0x00000023 efl: 0x00010246 eip: 0x9126fbde cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 3
Error Code: 0x00000004
Trap Number: 14
Any help Appreciated.
Best,
AaronThat works for the one of my recent downloads, thanks. Going to test the rest now, but will mark the above as correct since it worked!
To clarify for anyone who pops in:
1. Copy file
2. Rename to "filename.zip"
3. Unzip
4. Find the relevant .jsx (script) file. (in my case there was a manual folder)
I just used browse to test, but going to move the file to the relevant folder now. -
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