Adobe CS5, Chrome and Office 2011 Crashing in Lion, plus video issues
Upgraded from Snow Leopard to Lion (in place rather than wiping disk clean).
Adobe InDesign CS5 will start and bring up the main dialog box and crash everytime within a few seconds. Photoshop was also crashing, but it isn't crashing under a new user account. InDesign still is.
I checked the permissions on the library folders, reset the prefs files. It will start up and be useful in safe mode, so I'm looking to isolate the issue.
Microsoft Word (2011) is crashing, but Excel works.
Chrome crashes everytime. Firefox is slow.
System prefs has crashed once.
Text Edit crashes when printing.
Flash video is not playing on anything.
Any thoughts on cause?
I found my solution. Wipe it all out and start fresh!
You have to create a startup drive for Lion to do a clean install. Here's a way:
http://www.trickyways.com/2011/07/how-to-make-mac-os-x-lion-10-7-bootable-usb-fl ash-drive/
If you can't locate your Lion installer, open your App Store and Option-click the purchases tab. This will allow you to redownload the installer.
Back up your stuff (or you'll lose your files).
Startup from your new Lion Install disk (restart and hold the option key.)
Use disk utility to wipe out your hard drive (if you've backed it up, of course)
Reinstall Lion.
Reinstall your applications and have fun rebuilding your life!
All of my issues have gone away and I am once again a happy Apple customer. CS5 works, Office works, Flash video works - everything works!
Similar Messages
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Upgrade to Mountain Lion and Office 2011: Office Crashes when I hit the "Print" button
Hello Community, I just upgraded to Mountain Lion, but now my Office 2011 crashes every time I want to print. Word, Excel and Power Point have the same problem. What can I do? Here is the crash log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-11-10 18:42:00 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: CoreFoundation
Crashed Module Version: 744.12
Crashed Module Offset: 0x00012746
Blame Module Name: PrintFabPDE
Blame Module Version: 2.14
Blame Module Offset: 0x00006ea6
Application LCID: 1036
Extra app info: Reg=en Loc=0x040c
Crashed thread: 0
Thread 0 crashed:
# 1 0x990e2746 in _CFNumberGetValue + 0x00000026 (CoreFoundation + 0x00012746)
# 2 0x0abecea6 in _MyGetTicket + 0x00000066 (PrintFabPDE + 0x00006ea6)
# 3 0x0abe7a3c in _MyInitialize + 0x000000BC (PrintFabPDE + 0x00001a3c)
# 4 0x1393051c in _CreateDefaultFileName + 0x00004E30 (PrintCocoaUI + 0x0001751c)
# 5 0x139212a6 in (PrintCocoaUI + 0x000082a6)
# 6 0x13921982 in (PrintCocoaUI + 0x00008982)
# 7 0x13921feb in (PrintCocoaUI + 0x00008feb)
# 8 0x1391ff06 in (PrintCocoaUI + 0x00006f06)
# 9 0x1391e4a2 in (PrintCocoaUI + 0x000054a2)
# 10 0x1391c46d in (PrintCocoaUI + 0x0000346d)
# 11 0x139354ae in _CreateDefaultFileName + 0x00009DC2 (PrintCocoaUI + 0x0001c4ae)
# 12 0x13934da0 in _CreateDefaultFileName + 0x000096B4 (PrintCocoaUI + 0x0001bda0)
# 13 0x955d71a6 in -[NSWindowController _windowDidLoad] + 0x000001F3 (AppKit + 0x002b61a6)
# 14 0x955a605a in -[NSWindowController window] + 0x00000079 (AppKit + 0x0028505a)
# 15 0x1393cecc in CarbonWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00007198 (PrintCocoaUI + 0x00023ecc)
# 16 0x1392a3af in _PMPrivatePrintDialog + 0x00000126 (PrintCocoaUI + 0x000113af)
# 17 0x94f72a88 in (Print + 0x00001a88)
# 18 0x94f73213 in (Print + 0x00002213)
# 19 0x94f73074 in (Print + 0x00002074)
# 20 0x02c9e389 in _MsoAfxPMSessionPrintDialog + 0x00000032 (MicrosoftOffice + 0x002d1389)
# 21 0x00926201 in _wdCommandDispatch + 0x003455E1 (Microsoft Word + 0x008bc201)
# 22 0x011e75b4 in _wdGetApplicationObject + 0x007FBD94 (Microsoft Word + 0x0117d5b4)
# 23 0x011ef6bb in _wdGetApplicationObject + 0x00803E9B (Microsoft Word + 0x011856bb)
# 24 0x002fcd0d in __mh_execute_header + 0x00292D0D (Microsoft Word + 0x00292d0d)
# 25 0x00361971 in __mh_execute_header + 0x002F7971 (Microsoft Word + 0x002f7971)
# 26 0x0036164a in __mh_execute_header + 0x002F764A (Microsoft Word + 0x002f764a)
# 27 0x02a37ca9 in _MsoOSTypeDefaultMailClient + 0x00000088 (MicrosoftOffice + 0x0006aca9)
# 28 0x022c0e98 in _MsoFClonePxCore + 0x00000241 (MicrosoftComponentPlugin + 0x0006ce98)
# 29 0x022c0e27 in _MsoFClonePxCore + 0x000001D0 (MicrosoftComponentPlugin + 0x0006ce27)
# 30 0x022c0df1 in _MsoFClonePxCore + 0x0000019A (MicrosoftComponentPlugin + 0x0006cdf1)
# 31 0x0610d681 in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000045D (MicrosoftMenuLibrary + 0x0001a681)
# 32 0x0610d2af in MenuLib::TMenuItem::CallSelectionProcs(unsigned long) + 0x0000008B (MicrosoftMenuLibrary + 0x0001a2af)
# 33 0x06110001 in MenuLib::Terminate() + 0x00001A23 (MicrosoftMenuLibrary + 0x0001d001)
# 34 0x060f95b1 in MenuLib::CreateAppMenu(MenuLib::MMLMenuType) + 0x00000F9B (MicrosoftMenuLibrary + 0x000065b1)
# 35 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 36 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 37 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 38 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 39 0x9a0d9a1a in SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 0x000001F2 (HIToolbox + 0x001aca1a)
# 40 0x99f50b84 in _SendMenuCommandWithContextAndModifiers + 0x00000046 (HIToolbox + 0x00023b84)
# 41 0x99f50b31 in _SendMenuItemSelectedEvent + 0x0000010C (HIToolbox + 0x00023b31)
# 42 0x9a13954d in __HIMenuSendItemSelectedEventToTarget + 0x0000008E (HIToolbox + 0x0020c54d)
# 43 0x9a1394b2 in __HIMenuSendItemSelectedEvent + 0x0000003F (HIToolbox + 0x0020c4b2)
# 44 0x9a0dcd59 in HIMenuBar::HandleKeyboardEvent(OpaqueEventRef*) + 0x0000013B (HIToolbox + 0x001afd59)
# 45 0x9a0dcc0a in HIMenuBar::HandleEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 0x0000009A (HIToolbox + 0x001afc0a)
# 46 0x99f61bbf in HIObject::EventHook(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x000000A3 (HIToolbox + 0x00034bbf)
# 47 0x9a0d9b6b in _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 0x00000024 (HIToolbox + 0x001acb6b)
# 48 0x99f61594 in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x0000053F (HIToolbox + 0x00034594)
# 49 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 50 0x99f607ca in _SendEventToEventTargetWithOptions + 0x0000005E (HIToolbox + 0x000337ca)
# 51 0x99f9436d in ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 0x00000413 (HIToolbox + 0x0006736d)
# 52 0x99f61a3f in DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 0x000009EA (HIToolbox + 0x00034a3f)
# 53 0x99f60980 in SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 0x000001AE (HIToolbox + 0x00033980)
# 54 0x99f74855 in _SendEventToEventTarget + 0x00000058 (HIToolbox + 0x00047855)
# 55 0x0229bdfd in _McpRunApplicationEventLoop + 0x00002E27 (MicrosoftComponentPlugin + 0x00047dfd)
# 56 0x0229946a in _McpRunApplicationEventLoop + 0x00000494 (MicrosoftComponentPlugin + 0x0004546a)
# 57 0x0006d541 in __mh_execute_header + 0x00003541 (Microsoft Word + 0x00003541)
# 58 0x04d30ca5 in __WlmMain + 0x00000061 (WLMKernel + 0x00004ca5)
# 59 0x0006c8e5 in __mh_execute_header + 0x000028E5 (Microsoft Word + 0x000028e5)
# 60 0x0006c896 in __mh_execute_header + 0x00002896 (Microsoft Word + 0x00002896)
X86 Thread State:
eax: 0x3d8436d3 ebx: 0x0abe7994 ecx: 0x00000000 edx:0x0abeeb30
edi: 0x990e2731 esi: 0x00000000 ebp: 0xbff92138 esp:0xbff91e30
ss: 0x00000023 eip: 0x990e2746 cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010286
Thread 1:
# 1 0x950619ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x95f2c7a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x950619ae
edi: 0x00000000 esi: 0x95f2c8a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x950619ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0184f6c edx:0x950610ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x9502e88f in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a088f)
# 3 0x02754012 in _MerpCreateSession + 0x00000B3F (merp + 0x00003012)
# 4 0x027536de in _MerpCreateSession + 0x0000020B (merp + 0x000026de)
# 5 0x02753669 in _MerpCreateSession + 0x00000196 (merp + 0x00002669)
# 6 0x02754c06 in _MerpCreateSession + 0x00001733 (merp + 0x00003c06)
# 7 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 8 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0206ae8 ecx: 0xb0206a7c edx:0x95060c72
edi: 0x9502e9b2 esi: 0xb0206ae0 ebp: 0xb0206ac8 esp:0xb0206a7c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 4:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0288f6c edx:0x950610ee
edi: 0xb0289000 esi: 0xb0289000 ebp: 0xb0288f88 esp:0xb0288f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x95060c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x93c0f6c5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009f6c5)
# 3 0x02260530 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c530)
# 4 0x93c0e1d8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e1d8)
# 5 0x93c0e15b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e15b)
# 6 0x94fa4557 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x00016557)
# 7 0x94f8ecee in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000cee)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a530 ecx: 0xb030a49c edx:0x95060c72
edi: 0x9502e9b2 esi: 0x00000000 ebp: 0xb030a4e8 esp:0xb030a49c
ss: 0x00000023 eip: 0x95060c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb038cf6c edx:0x950610ee
edi: 0xb038d000 esi: 0xb038d000 ebp: 0xb038cf88 esp:0xb038cf6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x950610ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x94fa6e19 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e19)
# 3 0x94f8ecca in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000cca)
X86 Thread State:
eax: 0x00100170 ebx: 0x94fa6c67 ecx: 0xb0102f6c edx:0x950610ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x950610ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.2.3.120616 Reg=en Loc=0x040c: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: merp (2.2.4.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
8: MSXML (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
9: MicrosoftOffice (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
10: OfficeArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
11: MicrosoftOleo (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
12: MicrosoftMathFont (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
13: MicrosoftChartPlugin (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
14: MicrosoftPTLS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
15: MsgrLibClient (8.0.0.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
16: MBURibbon (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
17: MViewLib (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
18: WLMUser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
19: WLMGraphicsDevice (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
20: WLMKernel (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
21: Gfx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
22: SmartArt (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
23: MicrosoftCloudServices (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
24: mbustrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
25: mbulocale (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
26: wlmstrings (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
27: CocoaUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
28: MicrosoftOfficeDRM (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
29: ThreadPool (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
30: MicrosoftMenuLibrary (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
31: StdUrlMoniker (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
32: Uniscribe (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
33: mbuinstrument (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
34: WinCrypto (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinCrypto.framework/Versions/14/WinCrypto
35: mbupgx.dylib: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
36: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
37: mbunamedstrings (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbunamedstrings.framework/Versions/14/mbunamedstrings
38: CocoaTooltipParser (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
39: DocEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/DocEx.framework/Versions/14/DocEx
40: WinHttp (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinHttp.framework/Versions/14/WinHttp
41: MicrosoftCredui (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
42: MicrosoftDDCS (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
43: WinAPIUI (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WinAPIUI.framework/Versions/14/WinAPIUI
44: MicrosoftCSI (14.2.3.120616 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
45: MetEx (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
46: MicrosoftFBA (14.2.3.120616 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
47: XPG (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
48: MicrosoftFS (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
49: MicrosoftWlmFile (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
50: MicrosoftWebServices (14.2.3.120616 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
51: WebKit (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
52: WebCore (8536.26.14 Reg=English Loc=0x0000: /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
53: Oimg (14.2.3.120616 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
54: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
55: ProtocolBuffer (104 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
56: libffi.dylib: /usr/lib/libffi.dylib
57: PrintFabPDE (2.14 Reg=English Loc=0x0000: /Library/Printers/PPD Plugins/PrintFabPDE.plugin/Contents/MacOS/PrintFabPDE
58: libGPUSupport.dylib: /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
59: GLRendererFloat (1.8.6 Reg=English Loc=0x0000: /System/Library/Frameworks/OpenGL.framework/Resources//GLRendererFloat.bundle/G LRendererFloat
60: libcldcpuengine.dylib: /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
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255: DisplayServices (357 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
256: NetAuth (4.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
257: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
258: liblangid.dylib: /usr/lib/liblangid.dylib
259: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
260: CoreWLAN (301.12 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
261: ImageCapture (8.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
262: libPng.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
263: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
264: CoreFoundation (744.12 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
265: CarbonSound (4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
266: GenerationalStorage (132.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
267: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
268: AOSKit (151 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/AOSKit.framework/Versions/A/AOSKit
269: ScalableUserInterface (1 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
270: ISSupport (56 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
271: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
272: CommonPanels (94 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
273: LDAP (194.5 Reg=English Loc=0x0000: /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
274: DesktopServicesPriv (1.7.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
275: QTKit (2599.13 Reg=English Loc=0x0000: /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
276: libdyld.dylib: /usr/lib/system/libdyld.dylib
277: Ubiquity (243.10 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
278: libxar.1.dylib: /usr/lib/libxar.1.dylib
279: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
280: ChunkingLibrary (133.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
281: SecurityHI (55002 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
282: libRadiance.dylib: /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
283: Kerberos (1 Reg=English Loc=0x0000: /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
284: CoreVideo (99.3 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
285: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
286: GSS (2.0 Reg=English Loc=0x0000: /System/Library/Frameworks/GSS.framework/Versions/A/GSS
287: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
288: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
289: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
290: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.2 (Build 12C3006)
CPU: Intel Core Duo, Number: 4, Speed: 1700 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1082
Screen: 1366 x 768, depth = 32, ltbr = 0, 0, 768, 1366
Microsoft Application Information:
Error Reporting UUID: 03AAA202-2DAB-40E6-9A1C-1B84E6DB7ACA
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 65For future reference please don't post crash logs. They are very long and are of little to no help in diagnosing a problem.
Let's have you start with reinstalling Mountain Lion:
Reinstalling Lion/Mountain Lion Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Let me know if this does or doesn't help. If it doesn't help then try uninstalling Office, then reinstalling it. You need to uninstall it completely, so download EasyFind 4.9. Use it to search out all of Office's files on your computer. Or, you can follow these instructions:
How to completely remove Office for Mac 2011 -
Adobe InDesign CS5.5 and CS6 keep crashing
InDesign CS5.5 and CS6 keeps crashing while working on the documents. It's hard to identify the patteren when it's crashes. I deleted the SING/DataStore. Used FontNuke to clear all font caches but none of those helps. CS 5.5 and CS6 are installed on different macs but both crash.
CS5.5 crash data: http://pastebin.com/5PAx08tc
CS6 crash data: http://pastebin.com/dZP09DwP
Thanks in advance.I'm not an expert in reading crash reports, though I do recognze a few of the more common ones (which this is not). You read them from the top down, so the fisrt line in the crashed thread is the last thing it was doing before the crash. In the case of the CS6 crash you posted, the fisrts 8 lines of thread 0 are Apple code calls, and the last thing that was happening in ID had to do withteh Object Widget Library (I think that's what OWL stands for).
John Hawkinson is our real expert in this, but he doesn't come around this forum that much these days. You can gain some insight into reading the reports at Guide to Interpreting InDesign Crash Reports | InDesignSecrets -
Excel and Word 2011 crash on opening
I'm not sure if this is a more common issue from earlier versions of office, but with the combination of Lion and Office 2011 I am having repeated issues. For reference I am using a new Mac Air i5 with plenty of disk space and memory.
In summary, Excel and Word worked for a while, but once a file crashes for some reason then I cannot open either application at all - just stuck in the endless loop of crash on attempting open and then re-open to no effect.
I have tried several solutions including:
- complete office re-install (worked for a few days until the next crash)
- holding "shift" (no effect)
- deleting temp files and plist files following online forum advice (no effect)
Note: I am not using complex excel files with macros (etc), just dropbox copies of simple spreadsheets.
Can anyone else offer an alternative solution?Hi!
I got this crash as well. followed the instructions to delete the plist file and holding the shiftkey did not work for me. The is the bit that bites...removed Office 2011 as per instructions and still only Excel does not work.
Anyone know of a solution? Seems like the latest update on my machine was a Java update from Apple.
Here is my error log.
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-09-10 18:00:44 +0800
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 14.2.3.120616
Crashed Module Name: CoreFoundation
Crashed Module Version: 550.44
Crashed Module Offset: 0x0001a2c3
Blame Module Name: CoreFoundation
Blame Module Version: 550.44
Blame Module Offset: 0x0001a2c3
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0 -
Office 2011 crashes when I open it on my new Mac Pro. Microsoft Word, Excel and PowerPoint, when it opens and gets to the gallery page I get the spinning wheel and it crashes.
Error message: Microsoft Word has encountered a problem and needs to close.
When I click on the "More Information" button it says. Error Signature: Exception: EXC_BAD_ACCESS.
It does the same thing when I open Excel and PowerPoint.I am with the same problem, when I ask for to print appears error EXC_BAD_ACCESS in my Excel. What I must make to fix this?
Thanks -
Microsoft Office 2011 crashes under 10.9 Mavericks - solved
1. New machine running 10.9 (Mavericks).
2. Migrated a user from another machine also running Mavericks; that had Office 2008 and Office 2011 installed and (at least Office 2011) was running fine.
3. On the new machine, Word launched and then crashed immediately, never fully loading.
4. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
5. Followed procedure to completely uninstall Office (http://support.microsoft.com/kb/2398768), removing Office 2008, 2011, Messenger.
6. Ran Office 2011 installer. Again, Word would not load.
7. Tried the updaters 1410 and 1439. Installation failed with no suitable destination found - they could not be installed because of missing components.
8. (As it turns out, steps 5, 6, 7 might have been unnecessary).
9. Created a new user. Office ran!
10. Update 1439 was accepted and the update ran.
11. Switched back to the original user; all OK.
Hope this helps.
Cheers,
Kevinhttp://answers.microsoft.com/en-us/mac
-
Office 2011 crashed after update to 10.9
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.Briesmi wrote:
After the update to 10.9 on a lot of Macs office 2011 crashed on right klick (context menu) in word, excel and powerpoint. . I tried everything, but the only solution is to use a new user account, then office works perfect.
I had the issue today on 5 Macs. Before update office worked fine, so it seems that apple made a big mistake in 10.9 update. I hope that there will be another solution from apple, soon.
Perhaps this is a fonts issue, try this
1. Open Font Book in Applications.
2. Select all fonts,
3. Under File in the Menu bar select "Validate Fonts”
If this doesn't help, I've read that this might help
1. In Finder, GoTo /Library/Application Support/Microsoft/MERP2.0
2. double-click “Microsoft Error Reporting” to launch program
3. In Preferences, uncheck “Enable Microsoft Error Reporting” -
Using Lion and Office 2011 with two computers
Using an iMac at winter home, a Macbook Pro at summer home. Before leaving for the summer I use Migration Assistant to update the Macbook Pro for summer use, leaving the iMac behind. If I buy both Lion and Office 2011, can I use the single installation on one computer, then later move them to the other via Migration Assistant? Or must I pay for two applications? Thanks.
Buy it once at the App Store and then Lion can be installed on as many systems as you "own and control" for no additional charge. This would also apply to Apple's iWork suite. Office 2011 sells in a family pack which allows you to install it on up to three systems. You can definitely transfer the Office apps using Migration Assistant, and you might be able to transfer the license, but you would have to ask Microsoft whether that would violate the Microsoft license agreement.
-
Any problems with Adobe CS5.5 and the Maverick system?
Has anyone had any problems with Adobe CS5.5 and the new Maverick OS? I don't want to install if there are issues. Thanks!
First thing I would suggest is to upgrade your server OS to a newer version if possible. Secondly try removing the apps out of the allowable apps list and instead change it so that you allow the apps that are within the specific application folder, ex: Applications/Adobe Photoshop CS5
I had similar problems with CS5 apps and by adding the apps by allowable folder instead it corrected my problem. Granted, if you have savvy users, there is the potential to open a can of worms here but it was the only way I could get it to work for "standard" non-admin user types. -
after upgrading to 10.8.2, skype crashes on launch, finder crashes, system preferences crashes and office applications crash. Any ideas?
If you came from 10.6, 10.7/10.8 will no longer run PPC based programs.
First run through this list of fixes, then reinstall all your programs from fresh sources for 10.8 compatability
Set GateKeeper to "Anywhere" in System Preferences > Security
Step by Step to fix your Mac -
Does microsoft office 2011 work with lion
does microsoft office 2011 work with lion
...since upgrading from a Macbook pro to a retina pro (with the latest OS) I cannot get Outlook to work, it freezes when I try to add my email accounts info...
The latest OS is 10.8.2. You've posted in the Lion (OS 10.7.x) forum.
...I don't have a clue what can be going wrong, it was all working fine on my macbook pro with Snow Leopard and the same setup is not working with Mountain Lion on the retina, ...The only reason I upgraded from Office 2008 was because I couldn't get it to stop closing down every few seconds with 'a problem'...
Different operating systems canNOT be the "same setup."
In my original installation of Office 2011 on a 2007 MBP with OS 10.6.8, I followed the guidelines Tips for a Successful Install. In launching Outlook 2011 for the first time, it recognized that I had Entourage 2004 and I was chose the option to have all the data transferred to Outlook 2011. While that was well over a year ago, I'm fairly certain that I did not need to manually set up my multitude of existing email accounts. Subsequently, I've added new accounts. A couple of months ago, I got a new mid-2012 MBP (non-retina) with OS 10.7.4. I used Pondini's advice , which I found here in the Apple Support Community for OS 10.7, to setup the new MBP from the old MBP with Setup Assistant. Afterwards, I manually installed my applications. I am certain that I did not need to manually setup any email accounts when I launched Outlook 2011.
That said, if you did not fix the problem that you were experiencing with Office 2008 (and more specifically Entourgage 2008) but migrated that data to your new rMBR, then your problem may lie within the old data. You have not provided information on how you installed Office 2011, if your setup of Outlook is as new or datea ported from Entourage, and what troubleshooting steps you have tried. As Kurt Lang suggested, the Microsoft Community would be best with your specific issues as stated.
HTH -
MacBook Pro 2011 Repair Extension Program for Video Issues -Feedback?
Anybody have any feedback from the MacBook Pro 2011 Repair Extension Program for Video Issues?
I had my early 2011 15 inch 8,2 repaired (free) under the extension program. The machine now appears to run well - but much hotter than before. The case is significantly hotter - especially at the GPU corner and the fans are constantly on moderate to high (not full). Anybody else experiencing similar changes?Run an Apple Hardware Test;
https://support.apple.com/en-us/HT201257
Note an error free AHT is not definitive.
install iStat menus:
http://bjango.com/mac/istatmenus/
Set Activity Monitor to ALL PROCESSES and set CPU to display values from high to low.
When the MBP gets hot, post images of both for inspection.
Ciao. -
Adobe flash player and shockwave keeps crashing
why cant you not fix this issue with all games on facebook and zynga games as it keeps crashing and freezing and we have to send a report every 5 minutes to you guys this is getting nothing but a pain in our butts either you fix the problems or be reported to the better bussiness office you need to fix this asap every time we play games it stops and says send report to adobe which we do all the time this has been going on for about 9 months now and it nothing but a pain in my arse you guys are making me sick you update it all the time, but you never have a fix you need to have a fix for windows 7 and windows 8. i bet all you guys that do updates for the flash player i bet any money you guys are just drinking coffee and eating donuts and on your phones you guys are nothing but a f----------- joke
I have this issue/problem me tooo.
And i have the latest adobe flash player version and the latest mozilla firefox 26.0.
BUT STILL CRASHING WHY DON'T FIND ANY SOLUTION TO MAKE IT MORE STABLE THIS FROM A VERY OLD VERSIONS OF FIREFOX?
WHY CHROME AND OTHER BROWSERS DOESN'T CRASH WITH ADOBE?
MAYBE BECAUSE IT USE AN INTERNAL PLUGIN FOR FLASH AND NOT THIS THE ADOBE WAS RELEASED.
PLEASE MAKE THE ADOBE FLASH PLAYER STABLE. -
CS5 InDesign and Illustrator keeps Crashing upon startup while Photoshop works fine
I installed CS5 on my iMac running Mavericks. Photoshop works fine, but InDesign and Illustrator keep crashing upon starting the program. InDesign specifically crashes when it "registers 224 plug-ins". Illustrator crashes almost instantly. Adobe phone tech support is not available because this is not a creative cloud subscription. Has anybody else encountered this issue?
Sorry it has been a busy few days in the office - but I still would like to get this program running...
Tried replacing the entire Adobe Folder - still not the answer...
I've replaced all these folders too that are appeared after successfully launching InDesign in the Guest Account (see images)
My preferences and cache folders in my main user account have a ton of files and folders compared to my guest account. Could that be the source of the problem? I can post screen shots if you think that they may be the source?
Thanks, -
MS Office 2011 crashing on save after Mavericks upgrade
I am using a MacBook Pro (2011), previously with Mountain Lion. A week ago, I agreed to the prompt to update my OS to Mavericks. What a huge mistake... it has been an absolute disaster.
There has been a host of problems which I managed to work through with the help of this community and most of them have been resolved.
However, the is one massive issue remaining: Any MS office program (MS Office 2011) completely crashes every time I:
- attempt to Save a file after making any substantial chage. By substantial, I mean for example insert a picture in Word (if you can make it that far) or insert a new slide in powerpoint.
- press save as, or pretty much any time you have to use a file browser dialog for anything at all.
This occurs on PowerPoint, Word, Excel.
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
It seems there are many people out there with related / similar problems. Based on these threads, I have already attempted:
- use Disk Utility > Repair Disk Permissions
- update to MS Office 14.2.0 (previously I was using 14.1.0)
- disable Microsof Error Reporting tool
- Use Keychain First Aid
Any help would be greatly appeciated.
Crash Log
===============================================================================
Process: Microsoft Word [732]
Path: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: 14.2.0 (14.2.0)
Build Info: Unknown-120402~0
Code Type: X86 (Native)
Parent Process: launchd [506]
Responsible: Microsoft Word [732]
User ID: 501
Date/Time: 2014-06-12 15:45:06.544 +0800
OS Version: Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: 93060472-8687-A564-7FA1-5E74658707D0
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000082000000
VM Regions Near 0x82000000:
MALLOC_SMALL 000000007f800000-0000000082000000 [ 40.0M] rw-/rwx SM=PRV
-->
__TEXT 000000008fe9b000-000000008fece000 [ 204K] r-x/rwx SM=COW /usr/lib/dyld
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x90546390 _platform_memmove$VARIANT$sse42 + 128
1 com.apple.CoreFoundation 0x95f45582 CFDataReplaceBytes + 674
2 com.apple.CoreFoundation 0x95f0a97c __CFDataInit + 924
3 com.apple.CoreFoundation 0x95f452d9 CFDataCreate + 41
4 com.apple.LaunchServices 0x956f6537 GetIconRefFromIconFamilyPtr + 47
5 org.tigris.scfinderplugin 0x0732a3b0 IconRefFromIconFileNoCache + 279
6 org.tigris.scfinderplugin 0x0732a716 SCIconOverlayIconRefFromIconFile + 64
7 org.tigris.scfinderplugin 0x07328900 SCIconOverlayProviderMessage + 650
8 org.tigris.scfinderplugin 0x0732a5a7 SCFinderIconOverlayGetIconRefFromFileInfo + 197
9 com.apple.HIToolbox 0x9af4d29b WindowData::GetOrCreateProxyIcon(OpaqueIconRef**) + 207
10 com.apple.HIToolbox 0x9af4d325 GetWindowProxyIcon + 36
11 com.apple.HIToolbox 0x9ad79bc0 HIWindowTitleView::HasProxy() + 54
12 com.apple.HIToolbox 0x9ad7a0c4 HIWindowTitleView::GetOptimalSizeSelf(CGSize*, float*) + 42
13 com.apple.HIToolbox 0x9acaa33a HIView::GetOptimalSizeWithLimitsSelf(CGSize*, float*, CGSize*) + 34
14 com.apple.HIToolbox 0x9acaa2c2 HIView::SendGetOptimalBounds(CGRect*, float*, CGSize*) + 468
15 com.apple.HIToolbox 0x9acaa0c9 HIView::GetOptimalSize(CGSize*, float*, CGSize*) + 55
16 com.apple.HIToolbox 0x9ad711a5 HIWindowFrameView::LayoutChildrenSelf() + 1671
17 com.apple.HIToolbox 0x9ac5efa7 HIView::LayoutChildren() + 173
18 com.apple.HIToolbox 0x9ad754ea HIWindowFrameView::UpdateTitle(bool) + 342
19 com.apple.HIToolbox 0x9ad737fb HIWindowFrameView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 479
20 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
21 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
22 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
23 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
24 com.apple.HIToolbox 0x9ac64bc5 SendSimpleWindowEvent + 96
25 com.apple.HIToolbox 0x9af4d04e RedrawWindowAfterModifyingProxy(WindowData*) + 42
26 com.apple.HIToolbox 0x9af4d5cc SetWindowProxyAliasWithFSRef(WindowData*, AliasRecord**, FSRef const*) + 102
27 com.apple.HIToolbox 0x9af4d54a HIWindowSetProxyFSRef + 84
28 com.microsoft.mcp 0x02382c2a McpSetWindowProxyFile + 50
29 com.microsoft.Word 0x00123641 0xa3000 + 525889
30 com.microsoft.Word 0x012fd2ae wdGetApplicationObject + 9275934
31 com.microsoft.Word 0x012fe4eb wdGetApplicationObject + 9280603
32 com.microsoft.Word 0x0130010e wdGetApplicationObject + 9287806
33 com.microsoft.Word 0x007d59aa wdCommandDispatch + 1817738
34 com.microsoft.Word 0x00315711 0xa3000 + 2565905
35 com.microsoft.Word 0x00335e0d 0xa3000 + 2698765
36 com.microsoft.Word 0x0039aa71 0xa3000 + 3111537
37 com.microsoft.Word 0x0039a74a 0xa3000 + 3110730
38 com.microsoft.office_library 0x02a70de1 MsoOSTypeDefaultMailClient + 136
39 com.microsoft.mcp 0x022fbe98 MsoFClonePxCore + 577
40 com.microsoft.mcp 0x02337bb0 McpDispTBCBDataFromIMcpControl + 747
41 com.microsoft.mcp 0x023f4b2f MsoWzMathAlphaToWz + 43242
42 com.microsoft.mcp 0x023ec52e MsoWzMathAlphaToWz + 8937
43 com.microsoft.mcp 0x023f8772 MsoWzMathAlphaToWz + 58669
44 com.microsoft.mcp 0x023eca14 MsoWzMathAlphaToWz + 10191
45 com.microsoft.mcp 0x022982ae MHIView::HandleEvent(OpaqueEventHandlerCallRef*, MEvent&) + 2470
46 com.microsoft.mcp 0x02297857 MEventHandler::DoEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 227
47 com.microsoft.mcp 0x02297729 MHIView::InitializeEventHandler() + 459
48 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
49 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
50 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
51 com.apple.HIToolbox 0x9ac4f4e0 SendEventToEventTargetWithOptions + 94
52 com.apple.HIToolbox 0x9ad27c40 SendControlDefTrack(HIView*, CGPoint const&, unsigned long*, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, short*) + 316
53 com.apple.HIToolbox 0x9ad1e152 HIView::ClickInternal(CGPoint const&, unsigned long, void (*)(OpaqueControlRef*, short), OpaqueEventRef*, bool) + 132
54 com.apple.HIToolbox 0x9ad1e3d6 HIView::ClickSelf(OpaqueEventRef*) + 388
55 com.apple.HIToolbox 0x9ac59992 HIView::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 4314
56 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
57 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
58 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
59 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
60 com.apple.HIToolbox 0x9acc4285 HIView::Click(OpaqueEventRef*) + 317
61 com.apple.HIToolbox 0x9acc413d HIViewClick + 50
62 com.apple.HIToolbox 0x9ae08e2b HandleClickAsHIView(OpaqueWindowPtr*, OpaqueEventRef*) + 151
63 com.apple.HIToolbox 0x9ae093ae HandleWindowClick(OpaqueWindowPtr*, Point, short, unsigned long, OpaqueEventRef*) + 508
64 com.apple.HIToolbox 0x9ae088f6 HandleMouseEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*) + 545
65 com.apple.HIToolbox 0x9acc2758 StandardWindowEventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 857
66 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
67 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
68 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
69 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
70 com.microsoft.mcp 0x022e2307 McpRunFontMenuIdleTasks + 4866
71 com.apple.HIToolbox 0x9adfcd89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long (*)(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*)) + 36
72 com.apple.HIToolbox 0x9ac5034f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
73 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
74 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
75 com.apple.HIToolbox 0x9ac839a8 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 3116
76 com.apple.HIToolbox 0x9ac50795 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2546
77 com.apple.HIToolbox 0x9ac4f668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
78 com.apple.HIToolbox 0x9ac62811 SendEventToEventTarget + 88
79 com.microsoft.mcp 0x022d6dfd McpRunApplicationEventLoop + 11815
80 com.microsoft.mcp 0x022d446a McpRunApplicationEventLoop + 1172
81 com.microsoft.Word 0x000a6721 0xa3000 + 14113
82 com.microsoft.wlmkernel 0x04d6dcb5 _WlmMain + 97
83 com.microsoft.Word 0x000a5ac5 0xa3000 + 10949
84 com.microsoft.Word 0x000a5a76 0xa3000 + 10870
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x98f0d992 kevent64 + 10
1 libdispatch.dylib 0x90ba6899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x90ba6532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component 0x93598091 0x9332b000 + 2543761
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x98f0c7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9a4e0d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9a4e1042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x97b8188d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x97b8144a TSWaitOnSemaphoreCommon + 531
5 com.apple.CoreServices.CarbonCore 0x97b815fd TSWaitOnSemaphoreRelative + 24
6 com.apple.CoreServices.CarbonCore 0x97b1b64c AIOFileThread(void*) + 1014
7 libsystem_pthread.dylib 0x9a4de5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9a4de485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9a4e3cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x98f0d046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9a4dfdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9a4e3cce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x189d4000 ecx: 0x00000000 edx: 0xe62e8c00
edi: 0x374a4000 esi: 0x9bd17400 ebp: 0xbff50068 esp: 0xbff50060
ss: 0x00000023 efl: 0x00010286 eip: 0x90546390 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x82000000
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xa3000 - 0x1e1bffb +com.microsoft.Word (14.2.0 - 14.2.0) <9E8FAA2D-695B-BE41-5AA4-8C4D3A0F8A40> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2211000 - 0x222aff7 +com.microsoft.mbukernel_framework (14.2.0 - 14.2.0) <C3D243D0-6C03-23CF-C6B7-C771088E5BCC> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x223e000 - 0x2268ffb +com.microsoft.setupui (14.2.0 - 14.2.0) <A323E2C6-9E84-CCA6-BFCA-661C5CBACEF9> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x228f000 - 0x24aefff +com.microsoft.mcp (14.2.0 - 14.2.0) <556FB075-F716-3454-0A25-BB349FC734D5> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x256b000 - 0x25ddff3 +com.microsoft.netlib (14.2.0 - 14.2.0) <24EE5A99-5896-54F8-D450-AD553D84874B> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x25f6000 - 0x269bffb +com.microsoft.ole (14.2.0 - 14.2.0) <AB380C7A-AC72-8FBA-12D7-2F35D72F29F8> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x26bd000 - 0x275cffb +com.microsoft.ole_automation (14.2.0 - 14.2.0) <97647746-53EC-22F5-EB88-EC991656A0DD> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x278a000 - 0x2796feb +com.microsoft.merp (2.2.4 - 2.2.4) <85F70F86-C60B-C358-7D16-27EDB6885F07> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27a0000 - 0x2994feb +com.microsoft.msxml_library (14.2.0 - 14.2.0) <8544D050-130B-0F5A-F574-80840F59AD5F> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a06000 - 0x3170fff +com.microsoft.office_library (14.2.0 - 14.2.0) <B719668C-7BAE-8B47-7FB5-7EC28A0B6685> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x32ca000 - 0x4159fe7 +com.microsoft.officeart (14.2.0 - 14.2.0) <FB05A766-6316-48BD-8817-2F180023CACB> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x4419000 - 0x4423ff7 +com.microsoft.oleo (14.2.0 - 14.2.0) <7DB0314A-EAF4-9B4E-1CF5-B78A617A4BC9> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x442e000 - 0x4445ff3 +com.microsoft.mathfont (14.2.0 - 14.2.0) <54E06538-06BC-C604-6B67-018BB833E137> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x444c000 - 0x48c3ffb +com.microsoft.chart (14.2.0 - 14.2.0) <0B9970BB-9246-232A-292B-2656CE65D87C> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a09000 - 0x4b50ff7 +com.microsoft.msls3 (14.2.0 - 14.2.0) <48AE73DF-80D3-4970-E5D2-F3E122D636E2> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4b5c000 - 0x4ba3fe7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <12BE9BC2-A9D2-D2C3-DB33-68DFB70C1712> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4bd4000 - 0x4c16fff +com.microsoft.ribbon (14.2.0 - 14.2.0) <541341CA-971B-78BA-110A-8CA93D4F9E6C> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c3a000 - 0x4c7cfe3 +com.microsoft.mviewlib (14.2.0 - 14.2.0) <01D2FD5B-F77A-2C0A-B582-06D68D799F11> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4ca4000 - 0x4d01ff7 +com.microsoft.wlmuser (14.2.0 - 14.2.0) <5D3AAA14-3772-7867-D149-CB2FF672DFB8> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d25000 - 0x4d4ffff +com.microsoft.wlmgraphicsdevice (14.2.0 - 14.2.0) <4C90F369-66C8-EDC1-3038-DA8C4BEE0DE0> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4d69000 - 0x4d96ffb +com.microsoft.wlmkernel (14.2.0 - 14.2.0) <4071981E-7976-392D-8C7F-373B07205C10> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4dab000 - 0x593dfeb +com.microsoft.gfx (14.2.0 - 14.2.0) <4F9A311F-6ECC-0244-DD81-286DB687E321> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59b7000 - 0x5d73ff7 +com.microsoft.igx (14.2.0 - 14.2.0) <CF647C77-0E97-151B-C1FA-617B260CB4E3> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e3e000 - 0x5ea4ff7 +com.microsoft.mbuCloudServices_framework (14.2.0 - 14.2.0) <46672139-4705-F3D0-F5F7-19FBF800475D> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5ec6000 - 0x5ecaff3 +com.microsoft.mbustrings (14.2.0 - 14.2.0) <2FBDED2A-6358-0B43-58CA-43D5F7578E27> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5ed2000 - 0x5ed4ff7 +com.microsoft.mbulocale (14.2.0 - 14.2.0) <430B8792-25C8-A5AD-3468-E7E799F0EE69> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5edb000 - 0x5efcfeb +com.microsoft.wlmstrings (14.2.0 - 14.2.0) <090BDC04-3DDF-4607-7E3D-DF287F239DF8> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f09000 - 0x5f60ffb +com.microsoft.CocoaUI (14.2.0 - 14.2.0) <905B1E71-F3D9-41C4-97A6-7D9D7E72A610> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5f94000 - 0x60d2fef +com.microsoft.MicrosoftOfficeDRM (14.2.0 - 14.2.0) <68BFE5A8-42CA-036D-1B83-A14ECCFF75D3> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x6100000 - 0x6118feb +com.microsoft.threadpool (14.2.0 - 14.2.0) <B0DCE467-1477-9888-64EC-37B2A01465F1> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6126000 - 0x6170fef +com.microsoft.menulib (14.2.0 - 14.2.0) <89E59C08-E512-6ED4-B7AC-B1C74AD58EC8> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x6187000 - 0x61bbfe3 +com.microsoft.urlmon (14.2.0 - 14.2.0) <02343C1F-8586-3E12-8767-72737F4BA0F0> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x61ca000 - 0x6221fe7 +com.microsoft.uniscribe_library (14.2.0 - 14.2.0) <6C12A264-B4E0-C86C-002D-308E6145323F> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x623c000 - 0x624affb +com.microsoft.mbuinstrument_framework (14.2.0 - 14.2.0) <87326B8A-D685-486C-4861-02727298FE23> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6254000 - 0x6265fff +com.microsoft.frameworks.wincrypto (14.2.0 - 14.2.0) <75B81856-2282-367A-D03C-4F287F28E4BB> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x626e000 - 0x6389ff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63a6000 - 0x63a9ff7 +com.microsoft.mbunamedstrings (14.2.0 - 14.2.0) <FD54DCAA-BC73-08D0-D523-30C34BFE7116> /Applications/Microsoft Office 2011/*/mbunamedstrings.framework/Versions/14/mbunamedstrings
0x63b2000 - 0x63b3ff7 +com.microsoft.CocoaTooltipParser (14.2.0 - 14.2.0) <AF725C56-11C1-D5D8-98A4-C0B9A559137E> /Applications/Microsoft Office 2011/*/CocoaTooltipParser.framework/Versions/14/CocoaTooltipParser
0x63bb000 - 0x6423ff3 +com.microsoft.docex (14.2.0 - 14.2.0) <954310AC-4EED-A6A5-0CCE-D8EAE93CB0EA> /Applications/Microsoft Office 2011/*/DocEx.framework/Versions/14/DocEx
0x6437000 - 0x6450ff3 +com.microsoft.frameworks.winhttp (14.2.0 - 14.2.0) <D129A0B8-46B5-6472-C06A-BC035E3AFDE7> /Applications/Microsoft Office 2011/*/WinHttp.framework/Versions/14/WinHttp
0x645e000 - 0x6469fe7 +com.microsoft.credui_framework (14.2.0 - 14.2.0) <F7E147FA-D591-20B8-6692-2F4A0A6FE124> /Applications/Microsoft Office 2011/*/MicrosoftCredui.framework/Versions/14/MicrosoftCredui
0x6475000 - 0x6475fff +com.microsoft.ddcs_framework (14.2.0 - 14.2.0) <44F6D115-36EB-4A80-1A82-BFD93C7C157A> /Applications/Microsoft Office 2011/*/MicrosoftDDCS.framework/Versions/14/MicrosoftDDCS
0x647c000 - 0x6486fef +com.microsoft.frameworks.winapiui (14.2.0 - 14.2.0) <A40D6640-4EA9-DC0D-DD88-74A850808A85> /Applications/Microsoft Office 2011/*/WinAPIUI.framework/Versions/14/WinAPIUI
0x6492000 - 0x68e2ff7 +com.microsoft.csi_framework (14.2.0 - 14.2.0) <4588E7FB-0EEE-C969-C70C-D75188C665A0> /Applications/Microsoft Office 2011/*/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
0x69b7000 - 0x6ab5fef +com.microsoft.metex (14.2.0 - 14.2.0) <BD1FCCBA-F5E2-91E9-9DA4-6877C8F79ECD> /Applications/Microsoft Office 2011/*/MetEx.framework/Versions/14/MetEx
0x6b03000 - 0x6b0fff3 +com.microsoft.fba_framework (14.2.0 - 14.2.0) <9D49A88A-B064-96E9-834E-F056867ED487> /Applications/Microsoft Office 2011/*/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
0x6b1a000 - 0x6d77ffb +com.microsoft.XPG (14.2.0 - 14.2.0) <2CDF57AB-952D-6CC7-335D-247AD3EF944F> /Applications/Microsoft Office 2011/*/XPG.framework/Versions/14/XPG
0x6da7000 - 0x6dadfe7 +com.microsoft.mbufs (14.2.0 - 14.2.0) <B404D814-0574-E273-8ED8-F9A4DEA09F1B> /Applications/Microsoft Office 2011/*/MicrosoftFS.framework/Versions/14/MicrosoftFS
0x6db3000 - 0x6dc2ff3 +com.microsoft.wlmfile_framework (14.2.0 - 14.2.0) <14F16B91-AF61-BEBE-55EB-9D02205790F9> /Applications/Microsoft Office 2011/*/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
0x6dc9000 - 0x6e6bfe7 +com.microsoft.webservices_framework (14.2.0 - 14.2.0) <98C5E40C-4BB2-ED01-CD2E-D1C5F05807E2> /Applications/Microsoft Office 2011/*/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
0x6e82000 - 0x6fcdfef +com.microsoft.Oimg (14.2.0 - 14.2.0) <F132E0F4-E5EE-DC8C-13D8-420147F16A06> /Applications/Microsoft Office 2011/*/Oimg.framework/Versions/14/Oimg
0x7127000 - 0x7128fff +cl_kernels (???) <84816EE7-31AA-4E37-92E4-782B6C35B15F> cl_kernels
0x712d000 - 0x712eff5 +cl_kernels (???) <5AB6D1CB-1457-490F-A802-D6B1FA750292> cl_kernels
0x7286000 - 0x7287ff1 +cl_kernels (???) <EE13B7DC-31B2-4C0A-BC5B-AF32A0C60305> cl_kernels
0x72da000 - 0x72e5fff libGPUSupport.dylib (9.6.1) <46231771-6D1B-3539-A571-0FF7BF73A595> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupport.dylib
0x730f000 - 0x7311ffd com.apple.PDFImporter (2.2 - 23) <A6E44BEA-3194-38CA-BACF-D25699C09487> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x7327000 - 0x732bff7 +org.tigris.scfinderplugin (169) <BBADB6CA-61AE-24D5-4E0A-EBCCAD3F0D92> /Library/Contextual Menu Items/SCFinderPlugin.plugin/Contents/MacOS/SCFinderPlugin
0x77f6000 - 0x781bff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7830000 - 0x783bffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0xbea8000 - 0xbea9ff8 ATSHI.dylib (363.3) <62AF40CE-1110-31D5-931C-2B2AFB5C1A18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0xbf75000 - 0xbf87ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0xbf8b000 - 0xbf99fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xcc0d000 - 0xccf8ff7 unorm8_bgra.dylib (2.3.58) <4E28B3D7-DC85-3454-8B83-4A81918934DC> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
0xcdcd000 - 0xcdcdffd +cl_kernels (???) <3C20A670-C573-4E46-8789-B76EBC2DA466> cl_kernels
0xce3c000 - 0xce6eff7 +com.microsoft.speller.english (14.2.0 - 14.2.0) <1D75B644-CB9A-8357-D712-F35EDC686B3A> /Applications/Microsoft Office 2011/*/Speller
0xcf4a000 - 0xcf4aff3 +cl_kernels (???) <DD19233D-6FC9-4744-952A-8628DCDCE761> cl_kernels
0xcfb1000 - 0xcfb6ff0 com.apple.action.qfilterpdf (1.8.0 - 1.8.0) <CF98C3C8-2ABB-3C05-BF58-126F640B68E3> /System/Library/Automator/Apply Quartz Filter to PDF Documents.action/Contents/MacOS/Apply Quartz Filter to PDF Documents
0xd049000 - 0xd069ffb libPDFRIP.A.dylib (599.23.13) <FD627512-4707-3859-9C79-F250EE8BF5CA> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libPDFRI P.A.dylib
0xd0e2000 - 0xd0f2ff7 com.apple.AppleScriptObjC (1.3 - 26) <ECFF3CE0-9069-3F7E-968A-AFB616ED9F1B> /System/Library/Frameworks/AppleScriptObjC.framework/Versions/A/AppleScriptObjC
0xd148000 - 0xd154ff7 libexslt.0.dylib (13) <C74C5D6C-8E3E-35E2-AF40-AC7B212B284C> /usr/lib/libexslt.0.dylib
0xe1cc000 - 0xe1e4ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x11c70000 - 0x11cf6fff com.apple.iLifeMediaBrowser (2.8.2 - 637.6) <A1A0E319-D89C-306D-8F9D-CDD7D09919CD> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x11dd3000 - 0x11e10ffb com.apple.OSAKit (1.4.1 - 89.1) <EB888740-4B1D-38EC-BB1D-D99432D13EEF> /System/Library/Frameworks/OSAKit.framework/Versions/A/OSAKit
0x1205e000 - 0x120d2fe7 +com.microsoft.proofing (14.2.0 - 14.2.0) <1057D0A0-D5DD-C10F-EA14-1C667B1235E9> /Applications/Microsoft Office 2011/*/MicrosoftProofing.framework/Versions/14/MicrosoftProofing
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0x9578f000 - 0x95792ff3 com.apple.AppleSystemInfo (3.0 - 3.0) <4586B503-A0A8-3654-AA48-D2F9FA0188CB> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x95793000 - 0x957d0ffb libGLImage.dylib (9.6.1) <E2DADD8A-8A60-3F39-840B-4B7FE7001384> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x957d1000 - 0x95997ffb libicucore.A.dylib (511.32) <9DC4CADF-6F5C-3D6F-A0FE-D8BC868915F2> /usr/lib/libicucore.A.dylib
0x95998000 - 0x959edff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x959ee000 - 0x95ab5ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x95ab6000 - 0x95b90ff6 com.apple.QuickLookUIFramework (5.0 - 622.7) <6F9C5661-0D7D-3B54-AC34-55E1A24EC05A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x95b91000 - 0x95b95ffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E> /usr/lib/libpam.2.dylib
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0x95c23000 - 0x95ce6ff1 com.apple.CoreText (367.20 - 367.20) <42445623-3BDD-3678-8B46-845C441B6251> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x95ce7000 - 0x95ceeffe com.apple.agl (3.2.3 - AGL-3.2.3) <808BEF15-F413-34AD-8932-E0655519E2E0> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x95cef000 - 0x95cf8fff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x95cf9000 - 0x95d35ff4 com.apple.RemoteViewServices (2.0 - 94) <BEEE6ADF-7DA3-3D68-BCB0-9863BE1A1F46> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x95d36000 - 0x95d62ff7 GLRendererFloat (9.6.1) <3961F91C-F590-3599-B8DA-25EC6D9CFB73> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x95d63000 - 0x95dcaffc com.apple.framework.CoreWLAN (4.3.3 - 433.48) <9809D1A7-CE43-3DEE-9812-796590176DEE> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x95dcb000 - 0x95ee2ffb com.apple.WebKit (9537 - 9537.75.14) <181139A1-D96A-3885-A8B1-80E94C2C1373> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95ee3000 - 0x95ee3fff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x95ee4000 - 0x960e6fff com.apple.CoreFoundation (6.9 - 855.16) <6283B27F-3C46-365F-932C-1A7102D8A3CF> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x960e7000 - 0x9623dff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9623e000 - 0x96603ff6 libLAPACK.dylib (1094.5) <E6286E68-3501-31AC-813E-75B3B3968011> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x9660f000 - 0x96610fff com.apple.marco (10.0 - 1000) <F7AD1FF7-5B1E-3D3C-AF00-FA3A43118CE5> /System/Library/PrivateFrameworks/Marco.framework/Versions/A/Marco
0x96611000 - 0x9661dffc libkxld.dylib (2422.100.13) <5C97CA53-F237-3ECC-9725-E71DDFEC661E> /usr/lib/system/libkxld.dylib
0x9661e000 - 0x96704ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96705000 - 0x96707fff com.apple.SecCodeWrapper (3.0 - 1) <066E1E30-2EEA-3166-8F86-D1054B50875B> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x96708000 - 0x97326ff3 com.apple.AppKit (6.9 - 1265.20) <777988C0-5AC9-3015-93E6-7493F9530464> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x97327000 - 0x97454ff3 com.apple.avfoundation (2.0 - 651.12.1) <D52E847F-FCDE-35D0-A0FB-25F6F05D8600> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x97455000 - 0x9747ffff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x97480000 - 0x9748efff libxar.1.dylib (202) <B73748D4-F830-3C71-98B3-7A3ABF5136FD> /usr/lib/libxar.1.dylib
0x9748f000 - 0x9748ffff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED> /usr/lib/libodfde.dylib
0x97490000 - 0x974bbff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x974bc000 - 0x974c2ff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotif ication
0x97512000 - 0x97554fff libGLU.dylib (9.6.1) <0655104D-2F22-36CE-955B-52A533CA70D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x97555000 - 0x97555fff com.apple.quartzframework (1.5 - 1.5) <5BB3FDD4-4727-3D1B-9582-C96F36DA1542> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x97556000 - 0x975b2ffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x975b3000 - 0x975ffff7 libcups.2.dylib (372.4) <A11AA954-07E7-3929-84AB-309B0C0DDB5D> /usr/lib/libcups.2.dylib
0x97600000 - 0x97691fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97692000 - 0x9769affe libGFXShared.dylib (9.6.1) <632989B3-36C2-302E-8A85-A02125A9C5D6> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9769b000 - 0x9769bffe com.apple.AOSMigrate (1.0 - 1) <E612B5AD-06AE-3BCB-BA14-F7B64714640A> /System/Library/PrivateFrameworks/AOSMigrate.framework/Versions/A/AOSMigrate
0x9769c000 - 0x976c1ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <FCF52905-85B1-375C-B0AA-B8251B614D2D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
0x976c2000 - 0x976c2ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x976c3000 - 0x976d2fff libGL.dylib (9.6.1) <885E9C1F-11C7-347D-BE10-522A40A46596> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x976d3000 - 0x979bdfd2 com.apple.vImage (7.0 - 7.0) <256972F0-3DBC-3CE1-9EE8-B48243868729> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x979be000 - 0x97a14ff6 com.apple.ScalableUserInterface (1.0 - 1) <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x97a15000 - 0x97a2cff4 com.apple.CoreMediaAuthoring (2.2 - 947) <958EE809-D21F-3C88-8D87-B3A5E4C3FCA6> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x97a2d000 - 0x97a6bff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x97a6c000 - 0x97a6dfff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x97a6e000 - 0x97ac1fff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x97ac2000 - 0x97dc3ffb com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <02C72D54-E3D3-32B0-A081-E85A7038489D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x97dc4000 - 0x97dcaffc libCGXCoreImage.A.dylib (599.23.13) <5BBF3B8B-AAFF-3988-A02C-30F55D7EAD80> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXCo reImage.A.dylib
0x97dcb000 - 0x97dd2fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x97dd3000 - 0x981cbff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x981cc000 - 0x98212ff7 libFontRegistry.dylib (127) <A0930DB2-A6C6-3C6E-B4A2-119E0D76FD7D> /System/Library/Frameworks/ApplicationServices.framework/VersionsHi CSound... Thanks for the response.
After further reading, I found a solution as follows:
- Close the offending MS Office program (e.g. Word)
- Remove the the related user preference plist file from ~/Library/Preferences/
For example, for Word, rm ~/Library/Preferences/com.microsoft.Word.plist
You need to do this for EACH MS office program (Word, Powerpoint, Excel etc)
So far this fix seems to work for each of the (what were) 100% repeatable crashes that I described in the original posting.
For others (and I know there are a lot of people with similar problems), if you are comfortable with what I described above, then this might be a faster remedy. If you are not comforatable with that, then I am very sure that "completely removing office" as suggested by CSound1 will also achieve the same result, since in theory completely removing Office should aslo remove the office plist files.
Hope this helps someone avoid the frustrations I have had in the last week...
It would be great if Apple could flag / warn people about these major issues (in the Mavericks updater) before they nonchalantly agree to doing it as I did.
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