Adobe CS5: Unable to install updates, close instances of AAM to continue.

Question

I have come across this issue twice so far in my summer madness of machine deployments where I work at a unversity. The message I get while trying to run updates using Adobe Application Manager:
Some updates failed to install.
The following updates were unable to install. If you wish to install these updates, please fix the problems below and retry:
[INSERT ADOBE SOFTWARE TITLE HERE]
You are already running the Adobe Application Manager. Please close all instances of Adobe Application Manager in order to continue with this installation.
Below is a snippet of my aamu.log file:
2010-06-24T23:18:24: >>> Adobe Updater Log Begin >>>
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : Application Version 1.0.0.67
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logFile = /Users/mshepherd2/Library/Application Support/Adobe/AAMUpdater/1.0/aamu.log
2010-06-24T23:18:24: UpdaterCoreImpl::InitLogFile : cmdline option --> -logLevel = 2
2010-06-24T23:18:24: UpdaterCore : Returning from << UCInitialize >> Returning with outErr Value =>  = 0
2010-06-24T23:18:25: Returning from << UCCheckForUpdates >> call with outErr value -  = 0
2010-06-24T23:18:25: CFU(Webfeed):: Web feed hasn't changed since last time.
2010-06-24T23:18:25: CFU(Webfeed): Webfeed is empty
2010-06-24T23:18:25: CFU(Webfeed): MRL is empty
2010-06-24T23:18:25: Check for Updates was done successfully.
2010-06-24T23:18:44: Check for Updates was done successfully.
2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Function returned with value =>  = 0
2010-06-24T23:18:44: UCIsSelfUpdateAvailable : Is BOB downloaded =>  = 0
2010-06-24T23:18:44: UCDownloadUpdates : (A) UCIsSelfUpdateAvailable API returned value = 0
2010-06-24T23:18:44: StartUpdateInstallerSubsystem : WARNING - RIBS Setup is Already running.
2010-06-24T23:18:45: Returning from << UCTerminate >> call with value = 1
2010-06-24T23:18:45: UpdaterCoreImpl::ShutdownLogFile : Going to call ShutdownESDLogFile()
2010-06-24T23:18:45: <<< Adobe Updater Log End <<<
I'm mainly working with CS5 Design Premium Suite (running OS 10.6.3) with users/myself and haven't been able to solve this problem. We utilize Active Directory logins and give the users admin rights ( I know...I know gotta love education). To get right down to it I'll list what I've tried on my machine and on someone else's with the exact problem.
- MADE SURE NO OTHER ADOBE APPS OR AAM IS RUNNING AS A PROCESS (duh)
- deleted any local adobe pref files, cache files and adobe application support files.
- deleted login keychain
- ran disk permissions
- ran Adobe Cleaner and reinstalled the whole suite numerous times...did nothing
- tried using both a different local and AD account, this did infact allow me to run the updates. This proves that either local accounts or AD account      can work...just not mine!!
- I've even moved my user folder data so next time I logged in, it would create a new user folder. This still produced the same error. Does it have to      do with anything in the user directory services and permissions??
One pattern I found was using another account whether if it was a new local account or a fresh AD account logged in, I would get the prompt for the AAM to edit the system.privilege.admin file prior to it searching for availible updates. Logging in has myself I don't get this.... therefore it goes straight to the error message.
I hope there's a fix for this, I've learned far more than I ever wanted to learn about the file structure of the vast CS5 suite and its smaller AAMUpdater counterpart.

Answer 1

I have the same issue, particularly with Pixel Bender 2.5, all the other upgrades get installed correctly without trouble but this one always fail, the message I get is the same one every time:
Adobe Pixel Bender Toolkit 2.5 Update
  Installation failed
Can you point me in the right direction? It seems to me that the patch is faulty.
Thanks.
Update 01/15/2011
Here's another update on my issue with Adobe Application Manager, I just realized today that actually none of the available upgrades got installed. Although it only marks an error with Pixel Bender, other components such as Photoshop, Premiere and others aren't being upgraded either even when the program tells you otherwise, what I mean is that for example there's Photoshop 12.0.2 available for download so I click on "Update"; the files get downloaded and installed with no error message being displayed but when I check the software it is still version 12.0.1, the same is happening with Premiere and another one, can't remember which one.
This is additional to the issue of Pixel Bender being unable to upgrade.
Please advise,
Thanks,
David.
Update 01/16/2011
I tried to download all the available updates individually from the Adobe website, the only one that went through was Photoshop, but then when I double clicked it to install it the same faulty application manager launched and I got the same behavior than before, it runs the installation and displays a message that states that everything was installed correctly, yet there no upgrade performed.
All the rest of the available downloads failed to mount.
Also the speed for download is excessively low, I checked my connection and the issue is not on my end, but yours.
This is starting to become very frustrating.