Adobe CS6 Design and Web Premium unable to activate after reinstallation of Crashed Desktop PC hard disk.

I tried reinstalling and activating my copy of Adobe CS6 after my Desktop PC hard disk crashed. I was not able to deactivate that copy since the Hard disk crashed making even booting to windows impossible. Please advise how I can activate this copy on my desktop PC.

Thanks! this just what I was looking for since I was just looped around when I tried looking for solutions on Activation & Deactivation Help
Thanks to your link, I was able to chat with an adobe tech support and my activation issues was solved FAST! 

Similar Messages

  • Having trouble installing Adobe CS6 Design and Web Premium on Windows 7 64-bit

    I am trying to install Adobe CS6 Design and Web Premium on Windows 7 64-bit.  Everything goes well until installing AdobeHelp and when the minutes from 20 minutes jumped to 200 minutes and freeze. 

    Hi.
    I don't know if you are on a personal PC/Mac or on a large environment. On my case I'm trying to use AAMEE to package and SCCM 2012 to deploy it over a considerable number of 64bits machines.
    So, I have created a Deployment using AAMEE and one of the Exceptions was AdobeHelp. The command line that was provided on the Exceptionsinfo.txt after building the package is:
    AdobeHelp\InstallAdobeHelp.exe appVersion=4.0.244  appId=chc  pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1  installerArg1=-silent  installerArg2=-eulaAccepted  installerArg3=-programMenu  installerArg4=AdobeHelp.air
    With the normal AAMEE package I will not be able to install all the Exceptions so I created a CMD file with a sequence to install the main MSI and then the Exceptions. To the provided command before mentioned I included the following:
    start /wait "%~dp0\Exceptions\AdobeHelp\InstallAdobeHelp.exe" appVersion=4.0.244  appId=chc  pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1  installerArg1=-silent  installerArg2=-eulaAccepted  installerArg3=-programMenu  installerArg4=AdobeHelp.air
    My sequence goes well but then when trying to install AdobeHelp it sends an error that it can't find -silent and seems that it got frozen as it's still runing the installation as I'm writing.
    If someone has any idea please share it with us as this could be an error on AAMEE with the command that it was provided to me after creating the deployment package.
    Thanks and kind regards.

  • Adobe CS6 Design and Web Premium

    I downloaded Adobe CS6 Design and Web Premium which took all day. I was trying to install it and it stopped. Do I have to redownload this again? or can I find it on my computer?

    if you downloaded it and did not delete it, it is still on your computer: http://helpx.adobe.com/x-productkb/global/find-downloaded-files.html

  • Visiting USA for 3 months. have 'adobe cs6 design and web premium' on my mac in australia.  Can i temporarily transfer it to my USA computer.  Im already in the US though?

    visiting USA for 3 months. have 'adobe cs6 design and web premium' on my mac in australia.  Can i temporarily transfer it to my USA computer.  Im already in the US though?

    That would be a new install and activation, and I do NOT know if your serial number will work in a different country
    Adobe contact information - http://helpx.adobe.com/contact.html may help

  • The file archive part of Adobe CS6 Design and Web Premium is missing.

    The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts.

    Sorry.  After downloading required Adobe CS6 Design and Web Premium files and attempting to install, the error message "
    The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts" appears.  Using Window 8.  This happens on the Adobe Design and Web Premium CS6 installer file.

  • I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?

    I started from the Adobe Customer Support Portal. as instructed by the accompanying documentation.That took me to here:  https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=en_gb&issue=z015&csed utype=steI entered the details there.
          From: John T Smith <[email protected]>
    To: Jonathan May <[email protected]>
    Sent: Sunday, 28 December 2014, 2:11
    Subject:  I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    I submitted details to retrieve serial number for education version of CS6 Design and Web premium.  Next screen after submission was Error 404.  Should I be worried?
    created by John T Smith in Adobe Creative Cloud - View the full discussionAre you using these links to provide your proof of status?http://www.adobe.com/store/au_edu/academic_id.htmlRedemption Code https://creative.adobe.com/educardCS6 Education https://forums.adobe.com/thread/1585740 If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7046705#7046705 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7046705#7046705 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" 
    Start a new discussion in Adobe Creative Cloud by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Adobe Muse if I have the Adobe CS6 Design and Web Premium

    I have CS6 Design and Web Premium Product. Now I would like to have the Adobe Muse. How can I buy it without changing into the creative clouds suit?

    Muse is not available as a perpetual licence. You can subscribe to it as an individual application.
    Muse CC trial

  • I deactivated my student edition of CS6 Design and Web Premium, go to activate it on my new computer and serial code is invalid.

    I downloaded the design and web premium, and entered a serial code to start it as the full version. However, after the install, it asked me for my serial code again. I entered it, and it didn't work. I tried registering my serial code on the adobe site, and it says it's invalid. My school gave it to me last year and it worked fine on my old computer. In that time, creative cloud came out and trials stopped being available as they were before. How I got it before was installing the trial, then activating it with my code. I have a PC and am running windows 7. My laptop is old and really just not up for the games I play or designing anymore, so I built a desktop. Successfully deactivated it, why can't I get it on my new computer? I am able to open the software as a trial, but I want to activate it. The error message I get in-program is "this serial number is not valid for adobe indesign/photoshop/illustrator CC 2014." Any suggestions?

    if you're being asked for two serial numbers, you're probably using an upgrade serial number at the first prompt and the second prompt is probably for the serial number of a previous version.
    otherwise, Error "The serial number is not valid for this product" | Creative Suite

  • I always get this error when I try to install the Trial of 'Adobe CS6 Design and Web Premium'

    Exit Code: 15
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW051 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 0 warning(s)
    ERROR: DW051: Dependency of session payload {1E621A15-CD9F-4543-B3F6-8032B3647A6A} Standard Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack 12.0 has changed.
    ERROR: DW051: Dependency of session payload {4482EF4A-376B-46DE-9B17-E377232328E0} CoreTech PDF Settings CS6 11.0 has changed.
    ERROR: DW051: Dependency of session payload {4FAB339E-2132-434F-9376-9CD735E4C69C} Standard Adobe Flash CS6 12.0 has changed.
    ERROR: DW051: Dependency of session payload {50F5A7C9-1E43-4860-AED8-7F8722691F17} CoreTech Adobe ExtendScript Toolkit CS6 3.8.0 has changed.
    ERROR: DW051: Dependency of session payload {83463106-DD1C-4FE5-A61C-DF6715472AD4} Creative Suites Adobe Extension Manager CS6 6.0 has changed.
    ERROR: DW051: Dependency of session payload {97BA0109-F6BE-4F50-8904-C19442D7216E} CoreTech Adobe Bridge CS6 5.0 has changed.
    ERROR: DW051: Dependency of session payload {CC006FD6-00EF-46FC-ACA0-7A28EFF44D20} Adobe Web Suite CS6 Adobe Media Encoder CS6 6 has changed.
    ERROR: DW051: Dependency of session payload {CFC3110A-491C-4DBF-A97D-66C567600A2F} Shared Technology Photoshop Camera Raw 7 7.0 has changed.
    Anyone who can help? I am using Mac OS 10.8.2 (Mountain Lion). Thanks.

    From the information available it appears that your install could be conflicting with a previous version or installation.  I would recommend reviewing your installation logs to verify the root cause of your difficulties.  You can find directions on how to review your installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

  • I can't install adobe CS6 design and web premium on retina mac book pro

    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DF015, DW063 ... WARNING: DS012 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 18 error(s), 6 warning(s)
    ----------- Payload: {0C4E7429-E920-4125-980E-029A87AE0A4D} AdobeColorCommonSetCMYK CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 21)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 22)
    ----------- Payload: {C7B1C1B3-368D-4C32-A818-83F1554EB398} AdobeColorCommonSetRGB CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 11)
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 12)
    ----------- Payload: {48623899-C152-457D-9B30-1F957332AC2F} AdobeColorPhotoshop CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 3)
    ----------- Payload: {78E38D75-4D92-4F6E-B631-17A436BED680} AdobeColorVideoProfilesCS CS6 4.0.0.0 -----------
    WARNING: DS012: LocalizeFile: Localized string not found for locale 'en_GB' try fetching for en_US(Seq 5)
    ----------- Payload: {4FAB339E-2132-434F-9376-9CD735E4C69C} Adobe Flash CS6 12.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Flash CS6/Adobe Flash CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 3665)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 3665)
    ----------- Payload: {AAF0D225-F129-40F2-916E-12E28DBD19ED} Adobe Illustrator CS6 Core 16.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 2135)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 2135)
    ----------- Payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 524)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 524)
    ----------- Payload: {327492D4-78EB-11E1-8ABE-84C55623D190} Adobe InDesign CS6 Application Base Files 8.0.0.0 -----------
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/amtlib.framework/Resources"(Seq 1051)
    ERROR: DW063: Command ARKDeleteSymlinkCommand failed.(Seq 1051)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_GB: Install failed
    ERROR: DW050:  - Adobe Flash CS6_AdobeFlash12.0-en_USLanguagePack: Install failed
    ERROR: DW050:  - Adobe Illustrator CS6 Core_AdobeIllustrator16en_GBLanguagePack: Install failed
    ERROR: DW050:  - Adobe InDesign CS6 Application Base Files: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe InDesign CS6 Common Language Files_AdobeInDesign8CommonLang-en_US: Install failed
    ERROR: DW050:  - Adobe Flash CS6: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Illustrator CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe InDesign CS6 Application Language Files_AdobeInDesign8AppLang-en_GB: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 International English Language Pack_AdobePhotoshop13-en_GB: Install failed
    System Requirements

    Error "Exit 6" or "Exit 7"
    Mylenium

  • Error installing Photoshop CS6 (Design and Web Premium)

    A similar error occurs if I try to install all of CS6..  I've had Revo Uninstaller delete all the registry keys/leftover files and tried reinstalling..   I've tried installing MS Visual C++ 2010 independently of the install. No dice.  I have homework due tomorrow (of course) and my photoshop broke.. And will not install now..
    Exit Code: 7
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 57 error(s), 0 warning(s)
    ----------- Payload: {9E0AF030-AC6B-11E0-8837-00215AEA26C9} Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.1 -----------
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    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Bridge CS6 (64 Bit): Install failed
    ERROR: DW050:  - Dynamic Link Media Server: Install failed
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe XMP Panels: Install failed
    ERROR: DW050:  - AdobeColorCommonSetCMYK CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Support: Install failed
    ERROR: DW050:  - AdobePDFL x64 CS6: Install failed
    ERROR: DW050:  - AdobeColorJA CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_x64_AdobePhotoshop13-en_US_x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 English Language Pack_AdobePhotoshop13-en_US: Install failed
    ERROR: DW050:  - Required Common Fonts Installation: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core_x64: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding 3.3: Install failed
    ERROR: DW050:  - Adobe CSXS Infrastructure CS6: Install failed
    ERROR: DW050:  - CS6 Design and Web Premium: Install failed
    ERROR: DW050:  - AdobeColorPhotoshop CS6: Install failed
    ERROR: DW050:  - AdobeColorEU CS6: Install failed
    ERROR: DW050:  - Camera Profiles Installer: Install failed
    ERROR: DW050:  - AdobePDFL CS6: Install failed
    ERROR: DW050:  - Photoshop Camera Raw 7 (64 bit): Install failed
    ERROR: DW050:  - Required Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Hunspell Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - AdobeColorVideoProfilesCS CS6: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6 x64: Install failed
    ERROR: DW050:  - PDF Settings CS6: Install failed
    ERROR: DW050:  - Recommended Common Fonts Installation x64: Install failed
    ERROR: DW050:  - Adobe Extension Manager CS6: Install failed
    ERROR: DW050:  - Suite Shared Configuration CS6: Install failed
    ERROR: DW050:  - Adobe Photoshop CS6 Core: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Player for Embedding x64 3.3: Install failed
    ERROR: DW050:  - Microsoft_VC80_CRT_x86: Install failed
    ERROR: DW050:  - Adobe WinSoft Linguistics Plugin CS6: Install failed
    ERROR: DW050:  - Adobe Bridge CS6: Install failed
    ERROR: DW050:  - AdobeCMaps x64 CS6: Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2005 Redistributable Package (x86): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x64): Install failed
    ERROR: DW050:  - Microsoft Visual C++ 2008 Redistributable Package (x86): Install failed

    Did you check the solutions mentioned in this doc?
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  • Installation issue with CS6 Design and Web Premium

    I purchased CS6 Design and Web Premium for school with a voucher from JourneyEd. I have downloaded (it took 13 hours not 1.5)and assume that it completed since I saw the files extracting in the download assistant. I always download to my desktop and install from there. I have two folders, CS6 Master Collection which is empty and CS6 Design and Web Premium which has three subfolders; Adobe CS6, Design and Web Premium and fonts. The first two have set-up file applications within them. There is no .exe file so I have run the set-up applications within these file folders. An installer appears and runs onscreen but nothing is installed. There are no error messages. I purchased this computer in June and it has more than enough space. I am using Windows 7. I really need this for school.

    If the current installation files you have downloaded are not working then please try downloading the trial of Creative Suite 6 Design and Web Premium from http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium.  You can then enter the serial number for your purchase during the installation process.

  • How much is the price of upgrading from CS5.5 Design and Web Premium to CS6 Design and Web Premium?

    How much is the price of upgrading from CS5.5 Design and Web Premium to CS6 Design and Web Premium? 
    And why is this price not on the Web site?
    And when will this price be added to the Web site?  It's long overdue.

    Sorry.  After downloading required Adobe CS6 Design and Web Premium files and attempting to install, the error message "
    The file archive part of Adobe CS6 Design and Web Premium is missing. You need all parts in the same folder in order to extract Adobe CS6 Design and Web Premium. Please download all parts" appears.  Using Window 8.  This happens on the Adobe Design and Web Premium CS6 installer file.

  • I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    Hi islandschool,
    Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
    Regards,
    Sarika

  • When I try to install CS6 Design and Web Premium from a disk I get this message "We are unable to validate this serial number..." What is the reason for this?

    I purchased a disk copy of CS6 Design and Web Premium from a reputable seller last week and when I try to install it with the serial number I got it says "We are unable to validate this serial number for CS6 Design and Web Premium. Please contact Customer Support." What is the reason for this?
    Is the serial number invalid?

    Hi Ned,
    Thanks for the suggestion. I eventually got in touch with Adobe Technical Support and it turned out that my Adobe Application Manager was not the latest version. They downloaded the latest version and installed it and that seemed to solve the problem. I was able to install my CS6 Creative Suite and validate the serial number. All seems to be going well at the moment.

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