Adobe CS6 freezes or doesn't open.

An employees CS6 won't open or do anything when trying to open files. Not sure what to do for this issue.

Well, time ago I don't use them, they create more problems than solve it. I prefer to use rescue disks.
I have been out, so I didn't try another. I have installed again and I have checked that even deleting the preferences, it always appears this message: Gyazo - 62f4dac4b2142b4981d4e9b92c4c808d.png It says "Want to perform the automatic recovery?" I don't know if this can be the problem or may help you on what is happening. If there is no solve, I will probably format windows.
PS: It doesn't crash if I don't click any option, but as soon as I click any of them, it crashes. If I say "no" it doesn't appear anymore but continues crashing when starting another.
PS2: I have seen that it could be a damaged recovery file but when I went to the directory, there's no recovery folder: Gyazo - 40be1e9022b243bf410b23de8c91946d.png
PS3: Finally found it and delete it but still crashing...

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