Adobe CS6 vs. Adobe CC

What is the difference between Adobe CS6 vs. Adobe CC? I have some Adobe CS6 and downloaded some of the the latest CC of the same programs. Do I use both? Do I get rid of one?

I guess there are two answers:
- so long as you originally activated as part of the install, it will, barring crashes which lose the disk.
- in any case, it's always easy to get your account repaired, in my experience. They've even done things like consolidate purchases to a recent account from years past, to reduce complexity. All you have to do is phone them.

Similar Messages

Adobe CS6 Deployment - Adobe ID

I have the enterprise deployment process all worked out. I have a question regarding the Adobe ID used when serializing the CS6 suite. Do I need to use the Adobe ID used to purchase the license or can I create a generic ID to be used for deployment?
Thanks,
Ivano

Hi,
Yes. You can create a different Adobe ID while serializing trial install.
Thanks,
Saransh Katariya | Adobe Systems

I have a Macbook Pro Early 2011 from the USA. After installing Mavericks, Adobe CS6 crashes whenever it is plugged into a 27inch cinema display I purchased from the apple store in China (We moved to China). It works when not plugged into 27inch display.

I have a Macbook Pro Early 2011 from the USA. It is now running Mavericks. I connect it to a 27" Cinema Display that I bought in China after we moved to China. Before I installed Mavericks, I could run all of the Adobe CS6 and Adobe CS5.5 applications on my Macbook Pro while connected to the cinema display. Now that I have Mavericks installed, whenever I am connected to my 27" CInema display my Adobe applications crash upon opening. I know this is a rare scenario, but does anyone have any ideas how to fix this problem? Is there a new driver that needs installed? I'd appreciate any help.

I am also having a similar issue. I used Adobe Lightroom and my whole display goes black. Even my laptop screen and the lights on the keyboard go black. I can still hear the fan running, so I assume it is just the display. This is my first Mac and I have had nothing but issues. I think I am going back to Windows after this.

Adobe CS6/CC Missing Presets for Sequences despite Reinstalling

I just reinstalled Adobe CS6 and Adobe CC and I still do not have my sequence presets for DSLR or any of the cameras we use. This is extremely frustrating. Reinstalling does not solve the problem. I am in dire need of help here.

Hi Ms. Manatee,
Try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Thanks,
Kevin

PSE 10 and Adobe CS6: When running silent install help is not working afterwards

Hello,
I'm not sure if this is the correct forum. If not: Please help me find the correct one.
I have a big issue with Adobe CS6 (and former versions like Photoshop Elements 10): When installing it from DVD running GUI everything is working fine afterwards. If I install e.g. Photoshop Elements 10 using "Silent Installation" help is not working afterwards. It states that it cannot locate the URL. I have not installed AIR and also do not plan to install it.
I have 'played' a little around with Common Files\Adobe\helpcfg and help directory. Now at least I do not get an error message but still it's not the online help which opens in the browser but the web page that is defined as 'home'.
The same I see now in Adobe CS6. I have e.g. packaged After Effects and Illustrator and when deploying it I'm not able to open help as well and I fear that this is the same issue.
Has anyone deeper knowledge about how "helpcfg" is working? Any example files? Any other help appreciated as well.
Kind regards
János

@hannilator Have you checked the exceptions folder contents for instructions on how to push to logged off computers? Here's what I get when I package CS6 (DesignWebPrem) and excude AIR/CHC:
After you have deployed the package, separately install the products in the exception folder.
IMPORTANT: Before you install the products in the exception folder, refer to the following Adobe Knowledgebase article for information on installing these products and configuring the settings correctly:
http://www.adobe.com/go/aamee_exceptions
NOTE: The installation commands provided below will work when the user is logged in to the client machine where the package is being deployed. For the scenario where the user is not logged in, prefix the following string to the command:
sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'`
As an example, here is the command to install "Adobe AIR" when the user is not logged in to the client machine (assuming Adobe AIR is part of the package):
sudo launchctl bsexec `ps auwwx |grep [l]oginwindow | awk '{ print $2 }'` Adobe\ AIR\ Installer.app/Contents/MacOS/Adobe\ AIR\ Installer -silent
###################################### Command to install Adobe Dreamweaver Widget Browser ######################################
Adobe AIR Installer.app/Contents/MacOS/Adobe AIR Installer -silent -eulaAccepted -programMenu WidgetBrowser.air
###################################### Command to install AdobeHelp ######################################
InstallAdobeHelp appVersion=4.0.244 appId=chc pubId=4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 installerArg1=-silent installerArg2=-eulaAccepted installerArg3=AdobeHelp.air

I have adobe CS6 on my old hard drive and i wish to transfer it over to my new hard drive. I no longer have the disc which it came on. How do I do this? also i have only ever put a single copy on a laptop and it is alowed 2........if that matters.

I have adobe CS6 on my old hard drive and i wish to transfer it over to my new hard drive. I no longer have the disc which it came on. How do I do this? also i have only ever put a single copy on a laptop and it is alowed 2........if that matters.

deactivate (help>deactivate) on your old hd.
then install using the installation file(s) and your serial number.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3 | 2.7(win),2.7(mac)
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.
window using the Lightroom 3 link to see those 'Important Instructions'.

Hanging problem with Adobe CS6 in Mountain Lion

I recently upgraded my retina Macbook pro to Mountain Lion and was having some trouble with Adobe CS6 apps hanging on startup among other things (including iCal crashing on startup)
I did a clean install of Mountain Lion and Manually rebuilt my applications folder so that Adobe MAster COllection was installed freshly on a clean install of ML.
Now it is still sporadically hanging when I try to open Photoshop, Bridge or other Adobe apps. The only thing that seems to fix it is a restart which is inconvenient when you're in the middle of work.
ANy ideas?

Thanks for this. I had heard of the fonts problem some people have had. All my fonts were freshly installed by either the system or Adobe when I installed Master Collection. Following your advice, I just verified every font and the only problem that showed up (as you had predicted) was a minor duplication which I corrected. So, it seems unlikely to be the fonts.
As for your other point, I have been using Final Cut Pro X and that has worked fine. The only other app that has given me trouble has been Calendar which seems to get strangely stuck sometimes while it is updating. Makes me wonder if there's something going on with the network I'm using.
One thing I hadn't thought of was that it could be a problem with gfx card switcher. This seems unlikely but I'll try disabling it and see if that helps.
Weirdly, today when I had this issue, Photoshop loaded up ok but then hung when I tried to load any file into it. Bridge wouldn't start at all. I didn't try the others. Yesterday I was having problems with Illustrator.
Anyway, I see what you mean about it not being a widespread problem - which is why I started this thread. It seems no one else is having any issues. If anyone else knows what I should look for in my configuration please let me know.

Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.

Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

Adobe cs6 products failing to work

I have been having problems with my adobe cs6 creative suite software, (Bridge, fireworks, dreamweaver) work as normal but with Photoshop works sometimes then on occasions shuts itself down whilst Indesign and Illustrator are failing to open altogether just close down. Am i having to re install the products?

Did you install using a Cloud download, or do you have the CS6 standalone version?
Either way, you should run the cleaner if you do reinstall
Discussions of RE-installing
-using the cleaner after uninstalling and before reinstalling may help
-http://forums.adobe.com/thread/1408331?tstart=0
-http://forums.adobe.com/thread/1398961?tstart=0
-and http://helpx.adobe.com/creative-cloud/help/install-apps.html
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

Adobe cs6: extracting files, installer detects issues. Using Photoshop, the program crashes quickly.

I'm in the process of downloading Adobe cs6, and when I extract the downloaded files, installer detects a machine restart is pending, but even after restarting the computer, and retrying to extract the files the issue persists. So I tried ignoring the problem, (as that is one of the options) and completing the download, but then when I go ahead and use Photoshop, I only get to use it for less than 20 seconds and the program completely shuts down. I have no clue how to fix this problem.
I've tried unistalling Adobe cs6 and reistalling it multiple times, but no luck.
I've also downloaded the update published by adobe today (11/26/2012) but i still have this problem.
I don't know how to solve this issue, doesn anyone have any suggestions as how to fix it?
i'm using windows 7, and AMD Professional firepro graphics card
Thanks Stef

Hi Stef. You’ve posted your question in a forum that is for beginners trying to learn the basics of Photoshop. I'm moving your question to the Downloading, Installing, Setting Up forum for specialized attention to your situation.

Adobe CS6 randomly asks for reactivation (Deployed using AAMEE 3.1)

Hi All
We've deployed Adobe CS6 Design and Web Premium using AAMEE 3.1 to about 500 workstation across our school campus. However, we're having a really weird issue where either the licensing screen will randomly pop up asking for reactivation (7 days) or the program requested will just fail to run. If I try to reactivate using the wizard onscreen it says I don't have a valid internet connection. This causes a lot of frustration for our users (and me!!)
The only work around I found to it is to re-serialize using a serialization package made with AAMEE. I'm considering adding it to a start-up script to re-serialize every PC when they are booted up each day but it it seems ridiculous to need to do this. I thought AAMEE removed all activation checks and prompts, this doesn't seem to be the case here??
I've had a look around the forums and while there are similar issues I haven't found a resolution to this, any help/suggestions would be much appreciated!

Hi,
you should be able to package product and their updates via AAMEE 3.1. if some package doesnt contain updates, you can also modify the package using AAMEE and add updates to it.
please share PDApp.log and installer log file generate on client machine. For details of location please refer to page 112-113 in Enterprise deployment guide.
please send across these logs to email id: [email protected]
thanks,
Rahul | [email protected]

I want to update to LION,on my Macbook Pro duo core, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.

I want to update to LION,on my Macbook Pro CORE 2 DUO, (october 2006) because Adobe CC needs at least that. I know my computer is old, but works perfect to me and I do not want to stay in Adobe CS6 since I have access to Adobe Cloud CC. Please help.
I probably dont want to go to Mountain Lion either because I've heard that it will slow down my computer, So, Lion 10.7 will be the perfect OS X for me.
I have ne newest release of Snow Leopard installed and works great.
Thank you ALL for your help.

you will be ok updating to the new software but there will be some trade off. i have 3 macbooks 2006 that are all running the latest versions.
some of the trade off are
1-2 less of battery life
slow wake ups from sleep
slower start up time about 30-40 seconds longer then what you have now
the operating system will use high % of your processer while idealing
these are not the things you want to hear about a new os compared to the old one but this is how it is even with a new macbook pro. but it's not the end of the world. just make sure you have at least more then 2GB of ram and have a good harddrive and you will be ok.

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to

Recently when opening up Photoshop, my Adobe CS6 Master Collection pops up saying there's some kind of offer going on the Creative Cloud. For awhile I was just able to close out of it and go about my business on Photoshop, but now it's not allowing me to open Photoshop unless I sign up/pay. I'm quite confused? I really NEED to have access to Photoshop ASAP.

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Today i download adobe cs6 , and install in as trial, when i open my cs6 , it open and close automatically

Today i download adobe cs6 , and install in as trial, when i open my cs6 , it open and close automatically
i want to try the adobe cs6 , 1st in trial time
i am beginner for Photoshop,

os win 7
process: Intel(R) Core (TM) i3cpu 540 @ 3.07Ghz 3.06
Ram: 4GB
Type: 32 bit

The spinning "wheel of death" does NOT go away! I've loaded too much stuff on my computer (including the entire Adobe CS6 software) and I want to delete everything on my macbook pro and start over? How do I clean everything up without buying MacKeeper?

I use my MacBook Pro (Late 2009) for EVERYTHING and I have loaded so many apps, even doubles of some, I think!   My computer is running really SLOW and I think it is because I don't have enough memory.
I just installed the new Adobe CS6 and that was a BIG mistake. The spinnning wheel of death doesn't stop! I wish I could load that program on my computer so I can use it "on the go", but I can't stand the spinning wheel!
I want to clean up my computer and get rid of EVERYTHING on it!!     Then, re-install the factory settings to run Lion. I believe this will make the wheel stop spinning.
However, how do I make sure that all of the extra stuff that is attached to the app, ( including all the cache') is deleted too?   I don't want to have to buy MacKeeper!
I am hoping the computer wizards or the apple team can give me an answer on how to clean up everything and start over. I have saved everything on my desktop mac.

Thank you so much for the help! I had heard bad things about MacKeeper and I don't want to screw up my macbook any more than it already is! I will do as you suggest. Do you believe this is the best solution for the problem I described?
Should I load my Adobe Creative Suite 6 (in the cloud version) on an external hard drive?
I am so tired of this spinning wheel....should I avoid putting the CS6 on my macbook pro altogether?
I have it on my desk top mac, but wanted to be able to take the photo editing with me when I am "out and about". I know I should probably buy the ipad, which would transport much easier, but even the ipad probably doesn't have the capacity to hold all the Adobe CS6 apps, correct?

I purchased Adobe CS6 . I wasn't sent a CD, just online download. My old computer has died where can I re-download my CS6 from?

I purchased Adobe CS6 six months ago. I wasn't sent a CD, just online download. My old computer has died so i cant deactivate, also as importantly how can i re install Adobe CS6 on a new computer without the CD or available online download? who can i ask to have the CD posted to me, or send me an online download link?

Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Adobe CS6 vs. Adobe CC

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