Adobe CS6 web premium package - Acrobat Installation

Recently I installed Adobe CS6 Web premium package on my new MAC OS X 10.8.2. However I was not able to install Adobe Acrobat Pro after several attempts?
Any idea why? Thanks/Mira

More details
The software Design and Web Premium CS6 was purchased / installed / and activated just over 30 days ago
All components worked fine after install
30 days after install Acrobat X just stopped working - it will not startup - no error message seen - just does not starup (not even the hour glass). All other components still work fine.
Beta CS6 Software and prerelease CS6 Software had previously been deactivated and uninstalled prior to install.
System is 64 bit Windows 7, CS6 64 bit - 8GB RAM, Duo Core 3GHZ Intel, AMD 6870 1GB GPU.
Google the same issue and you'll find there are numerous people who have the same problem - current recommendation from Adobe is to deactivate and activate again. This sounds like another 30 day workaround
IvanG

Similar Messages

  • Adobe Acrobat x (as a component of the CS6 web premium package) has stopped working after 30 days

    Acrobat x (as a component of design and web premiun CS6)  has stopped working30 days after installation. I am not running a trial version of CS6 - I have a valid licensed copy.
    What is going on?

    More details
    The software Design and Web Premium CS6 was purchased / installed / and activated just over 30 days ago
    All components worked fine after install
    30 days after install Acrobat X just stopped working - it will not startup - no error message seen - just does not starup (not even the hour glass). All other components still work fine.
    Beta CS6 Software and prerelease CS6 Software had previously been deactivated and uninstalled prior to install.
    System is 64 bit Windows 7, CS6 64 bit - 8GB RAM, Duo Core 3GHZ Intel, AMD 6870 1GB GPU.
    Google the same issue and you'll find there are numerous people who have the same problem - current recommendation from Adobe is to deactivate and activate again. This sounds like another 30 day workaround
    IvanG

  • Adobe Design & Web Premium CS6 - Student - no Acrobat Pro installed

    I purchased and installed Adobe Design & Web Premium CS6 - Student Version. The box and the Adobe site list Acrobat Pro included. But in reviewing the Creative Cloud, it lists Acrobat Pro as a Trial. I do have Acrobat Standard already installed. Is the Pro version included with this software Suite and if so, how do I install it? Is the Standard version preventing the install?
    Thanks

    DaveKStL which version of Windows are you using?  I would recommend removing your installation of Adobe Acrobat Standard using the Programs and Features Control Panel.  Once removed you can then can install Adobe Acrobat Professional which is included with your Creative Cloud Membership.  For additional information please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
    If you continue to face difficulties installing Acrobat Professional please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.

  • Unable to resolve installation error for Adobe CS3 Web Premium despite referring to given solution

    Hi,
    I own a copy of Adobe CS3 Web Premium from a few years ago that was bundled with my Fujitsu Lifebook T5010 on Windows Vista.  I wish to install the CS3 Web Premium onto my Acer Aspire X3990 desktop that is running on Windows 7 Home Premium SP1 on 64-bit operating system type. However, the installer prompts the following error: "This software cannot be installed because JScript is not properly registered. Please repair JScript and then restart the installer".
    Checking with Adobe website, I came across the following support page: http://helpx.adobe.com/creative-suite/kb/error-2739-installer-closes-cs3.html
    whereby it says the solution is to manually register the jscript.dll file. I followed the procedure exactly for that of 64-bit system, but then the following new error pops up when I enter in "regsvr32 jscript.dll" onto Administrator: Command Prompt on C:\Windows\SysWow64 : "The module "jscript.dll" was loaded but the call to DllRegisterServer failed with error code 0x80004005. For more information about this problem, search online using the error code as a search term."
    One thing I note is that on the Adobe web link, the operating system mentioned is Vista, while I am currently running Windows 7.
    Please help, as the few solutions I found on Google search are mostly repeated calls to ensure that the command prompt is run at Administrator level, which I already am doing so. I need something more than telling me what I had already done but not resolved.
    I am asking the same question in parallel to the Microsoft Community page as well, as I do not know where exactly the issue lies with. I hope both sides can give a clear resolution.
    I really need help in enabling me to use Adobe CS3 again, as my Fujitsu laptop that ran it without problems had since died off already.

    Fix site display problems with Compatibility View - Windows Help
    Mylenium

  • I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

    I bought Adobe Design & Web Premium CS6 from an online store. I try to install the program but it pup out said to Adobe support manager. I try to key in the serial number but always fail. Could you tell me what should I do? Thanks!

    using Google to read reviews, I would not buy from that site Google
    added... click the google link I provided and do some reading about that site
    When you buy from another site instead of direct from Adobe you need to check first to be sure the site is an authorized reseller (such as Amazon)
    You are now going to have to get support from the place you bought if the serial number you were given by that site does not work

  • CS6 design & web premium package

    HI,
    I currently have CS6 however I require CS6 design and web premium package for a course I've enrolled in.
    Can you please advise if I can simply upgrade to this package or do I need to purchase the whole package?
    Any help will be greatly appreciated.
    Regards,
    A

    You've got CS6 Master Collection?
    If so, why do you need to upgrade to another CS6 suite? That would be downgrading.
    The Master Collection contains every CS6 app. The other suites are subsets of the Master Collection.

  • Officially purchased Adobe Design Web Premium CS6 often loses its authentification status showing demonstration period is over.

    It happened many times.
    Adobe Design Web Premium CS6 often presents the message "the demonstration period is over" that
    I have to re-enter the productio code. Sometimes similar things happen when I am off-line.
    Does someone else steal the authentification or the production keys?
    I bought it from the authenticated off-line dealer couple of years ago.
    Why it happens? And why so often?

    Studiokhk is your serial number registered successfully at http://www.adobe.com/?  You can find additional details on how to locate your registered serial number at Find your serial number quickly.
    If your serial number is registered do you use any type of system optimizers or applications which could be affecting the licensing files stored on your computer?  What operating system are you using precisely?

  • Whole CS6 Design and Web Premium package opens and loads to just close again.

    When I installed it onto my laptop in the first place, the package worked and would let me use it.
    After a while it began to crash on me, complaining about my graphics card crashing and then proceeding to close itself, but it would still open and work until one day, photoshop (the program I use the most as I draw in it) opened to just immediately close after fully loading with no warning or message.
    I have attempted reinstalling and have also done updates, but neither of these things helped at all.
    This happens to all of the programs of my Design and Web Premium package and I would love to know a way to get them working again so I may also continue doing school work outside of when I can gain access to the school computers as well as it would give me a program to draw in again.

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Cs6 web premium wont install all programs

    Hi,
    I have recently downloaded CS6 Web premium student edition on trial. However once it had finished downloading it wouldnt install Photoshop, Flash Professional and Adobe InDesign, everything else was fine though. I have looked at the error report and cant find a solution.
    The error report is shown below.
    The program I really need is Photoshop as I am doing a graphic web design course and cant continue without this software, so this is quite an inconvenience.
    Im running an Intel Core2 Duo with Windows Vista.
    Any help!!!!!
    Exit Code: 6
    Please see specific errors and warnings below for troubleshooting. For example,  ERROR: DW050 ... WARNING: DW024, DW065 ...
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 5 error(s), 5 warning(s)
    WARNING: DW024: The payload: {9124DF4E-617D-486B-A970-8FA632244F24} Adobe Photoshop CS6 Core 13.0.0.0 requires a UI parent with following specification:
    Family: Photoshop
    ProductName: Adobe Photoshop CS6 Core_x64
    This parent relationship is not satisfied, because this payload is not present in this session.
    WARNING: DW065: Display requirements not met for {A4ED5E53-7AA0-11E1-BF04-B2D4D4A5360E} Adobe Dreamweaver CS6 12.0.0.0
    WARNING: DW064: Memory requirements not met for {CFB770D7-8D43-1014-922B-CC2715FADE3F} Adobe InDesign CS6 Application Base Files 8.0.0.0
    ----------- Payload: {08D2E121-7F6A-43EB-97FD-629B44903403} Microsoft_VC90_CRT_x86 1.0.0.0 -----------
    ERROR: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007041D.
    ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
    MSI Error message: Error 1935.An error occurred during the installation of assembly component {43CC1B37-B20C-3EBC-9C04-F809989E4FD3}. HRESULT: 0x8007041D.
    ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141)
    ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 -----------
    WARNING: DF012: File/Folder does not exist at C:\CS6 Design and Web Premium\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76)
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Microsoft_VC90_CRT_x86: Install failed
    ERROR: DW050:  - Adobe Mini Bridge CS6: Install failed
    ERROR: DW050:  - Adobe SwitchBoard 2.0: Install failed

    Errors "Exit Code: 6," "Exit Code: 7"
    Mylenium

  • Adobe CS6 Production Premium Install Issues

    I recently built a new PC and transferred my Adobe CS6 Production Premium and Adobe CS6 Design and Web Premium software to the new pc without issue.  I had an issue after installing different software and had to go back to a previous restore point in windows.  After doing this, it appears as though there are several adobe files still on the pc.  The issue is that when try to reinstall, I get an error from adobe installer which says the installer failed to initialize, and for me to download the adobe support advisor to detect the problem.  When I try to downlad this, it says the support advisor has been discontinued.  How can I get these installed?  I cannot even get to the initial install asking for my keys.  I am running windows 8.1 as an OS.
    Thanks!

    I was able to find a previous version of adobe support advisor and ran it, this is what I get.  The path it points me to in the registry does not exist.  hmmm

  • Please insert disk Adobe Design Web Premium 6 English Japan to continue.

    Help. I recently purchased the program Adobe Creative Suite 6 Design & Web Premium. I was trying to load the program to my computer (Windows 8.1) but couldn't get past this window "Please insert disk Adobe Design Web Premium 6 English Japan to continue." I only received one disk labeled "Professional Media Kit" and the serial number when I ordered the program. How do I get the program to load? Am I missing a disk? We couldn't get anyone at website we ordered the product from to respond. Quick at taking our money but no help afterwards.

    Iderga are you able to register your serial number at http://www.adobe.com/?  You can find more details on how to accomplish this at Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.  I would recommend registering your serial number to verify that it is valid.
    You can download a fresh copy of the installation files at Download CS6 products.

  • Adobe CS5 Web Premium

    Hi,
    Has anyone re packaged Adobe CS5 Web premium ,i was just trying to make a silent setup for this Suite using the Install.xml/Uninstall.xml method but i was suprised to see that when we pass the following parameter with the setup.exe which is --record=1 the following installtion/un installation xmls are not getting created at the desired location which is C:\Program Files\Common Files\Adobe\Uninstall...according to the various Adobe blogs for earlier products like Adobe CS4 and CS3 this is the specified way of creating the installation/uninstallation xml.But has anyone implemented the same on Adobe CS5,i had tried to implement it but that was not working.
    So i decided to download the Adobe Enterprise Manager tool and then go ahead with deployment method of creating Build MSI,yes it was a success but on installing the MSI all the CS5 products were installed but along with the main setup.exe there were various other products such as Adobe AIR,Adobe Help,Adobe Media Player which are not getting installed  after the Build MSI is installed.Any insights guys??
    Cheers
    Ayon

    Actually it could be the shader and opengl. Check what versions yours has. And I'm sure you have java , flash, and the other needs per the req?
    IT Specialist and Consultant
    Lenovo Tablet Evangelist
    Current Machines: IdeaCentre A300, ThinkPad Tablet, IdeaPad U410, and Yoga 3 Pro Touch
    Deutsche Community   Comunidad en Español
    Lenovo - the latest in DOtabs, DOpads, DOcentre's, DOstations and DOservers!

  • CS5 Web Premium included Acrobat?

    Hi, I have had CS5 Web Premium Student installed for some time and now finally need to create a PDF document from an MSWord document. I thought Web Premium included Acrobat but I can't find it anywhere. I do see that I still have an old copy of Adobe Distiller 5.0 installed and also Reader 9.4.6. Should I have Acrobat somewhere or something to create PDF files? Thanks.

    Web Premium should include Acrobat but in CS5 it was Acrobat Pro 9 and it was included with a separate installer with its own serial number.
    Bob

  • CS6 web premium vs. CC access for After Effects - conflicts?

    Hi all,
    Apologies if there was any response to a similar question. If so, I've certainly struggled to find it.
    I currently have CS6 web premium installed (student edition), but I require access to After Effects for a single assignment. Obviously there is no standalone for After Effects in a student edition.
    If i were to sign up to CC just to access After Effects, what impact would this have on my CS6 installation?
    Any info would be valued =]

    Hi Missy~,
    Welcome to the Community!
    You can use both After effects CC and CS6 on the same system as both are separate versions also either you can sign up for Single app After effects CC or get a complete Creative cloud.
    Hope that answers your question.
    -Ankit

  • Can you tell me the URL of Uninstaller adobe cs3 web premium ?

    can you tell me the URL of Uninstaller adobe cs3 web premium
    ?

    Clean Script to Remove Adobe CS3 (read carefully)
    http://www.adobe.com/support/contact/cs3clean.html
    Also read here for CCleaner to remove applications
    http://windowssecrets.com/comp/080424
    Also Windows Installer Cleanup Utility
    http://support.microsoft.com/KB/290301

Maybe you are looking for