Adobe CSI CS4 1.0.1 Fails to Install

I'm trying to install the Services Update for CS4, which comes down as CSI CS4 1.0.1. I have tried the updater and manually installing the update and it fails everytime, but without any clue as to why its failing. I have serched through the logs and can't seem to find anything. I am running a Dual 2.3 GHz PPC G5 with OS X 10.5.7. Any help would be appreciated.
Edit: I have uninstalled, run the cleanup utility, and completely reinstalled to no avail.
Also the logs only say: Error Payload failed to install

There is nothing that Mac users operating with Snow Leopard can do about it right now.
A search on "CSI CS4 1.0.1" brought up the following FAQ:
http://blogs.adobe.com/jnack/files/Adobe-SnowLeopard_FAQ.pdf
The relevant passage is:
Adobe CSI Extensions: Users may be unable to update their CSI Extensions via the Connections Panel. The cause is relatedtointeractionbetweenCreativeSuite4productsandApple'sJavaTMRuntimeEnvironment(JRE)v .1.6. The update will appear to be complete, but the user will again receive notification that the update is available at every update check interval. Users who have not installed the CSI update v1.0.1 will not be impacted, but they also will not receive notifications about available extension updates. Users who installed the CSI update v.1.0.1 and the corresponding extension updates prior to upgrading to Mac OS X Snow Leopard (v10.6) will also not be impacted by the issue.    Adobe Extensions affected include the Connections panel itself, the KulerTM extension, Search for Help, and Share My Screen. Adobe plans to have an additional update for the CSI and related files as soon as possible.
Regards,
Don O'Shea

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