Adobe Customer Survey

Adobe Customer Survey. If you are not happy with CC being the only choice, let them know. http://deploy.ztelligence.com/start/survey/survey_taking.jsp?PIN=16BNF7XXXKLNX …

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Similar Messages

  • Adobe Customer Service Complaint (CS4 Master Collection)

    Hi, I'm new to the forum but I have been browsing it a lot recently in reference to an ongoing issue of mine. I've largely given up on my original problem right now as I've been in touch with Adobe Customer Support no fewer than five times - online and over the phone - to little avail or respite. Instead, I'm making this post just to get it out in the open how DISGUSTED I am with the quality of customer support offered by Adobe and add to the HOARD of complaints already up here.
    Before anyone jumps in and tells me what I already know, I do realise that this is a community forum and it's not a place for voicing issues with the company. However, seeing as this forum is that which comes up on google most predominantly (complaints included), I figured it was the best shout at getting my issue heard by the world at large. This is especially seeing as I've already sent my complaint to the 'official' adobe support email address, but given my current faith in their ability to respond to customer issues and complaints, I'm not exactly expecting anything useful in response to my letter - as you might figure from what I have written below.
    Anyway, as such, consider this post either a consolidation or an emphatic shoutout to anyone who also has major grievances with Adobe's pathetic and totally unsupportive support system.
    Dear Sandesh,
    I am writing to make a formal complaint about the way in which several members of your staff have handled a case of mine recently. For your reference, the case numbers opened by your staff members are #0212480723, #0212621543 and #0212612935. Also, find attached at the bottom of this letter two separate online conversations that I had with your staff members within 24 hours. I am frustrated to even have to quote you three separate case files seeing as each of them relate to only one case, yet for some reason, your staff members opted to open new cases each time I was in contact with them rather than add to or resolve the cases already opened on my behalf. This is a ridiculous way to run a support company that is not at all focused on the customer at all.
    Furthermore, I say staff “members” simply because on the 5 separate instances that I was in contact with Adobe Customer Support, I spoke to a new support administrator each time. Not only is this incredibly frustrating in itself, but the simple issue that none of your staff members seemed at all capable of referring to notes made by previous staff members, which meant that each and every time I had to chase my case up I was forced to go through the entire process of explaining the problem to every person I spoke to – either online or on the phone.
    This meant that I had to waste time to accommodate your staff’s incompetence by continuously explaining my serial number problems. If only ONE of your staff members had proved capable of writing decent, comprehensive notes about my calls and only ONE of them had proved capable to read the notes made then I would have been to save HOURS of my own time and HOURS waiting to hear back from your team about my issue.
    Not only this, but on three separate occasions I was promised a call back and/or email response to my problems within 24 hours of getting in touch with Adobe Customer Support. This was after two of your staff members told me that my case had been ‘escalated’ to a higher department as they did not have the means to deal with and investigate my problem correctly. Needless to say, none of these responses from the higher department actually occurred otherwise I would not have had to get in touch repeatedly. I am absolutely disgusted that multiple members of your staff made these assurances to me and for NOT A SINGLE ONE of them to follow through. On the second occasion where I was assured my case had been escalated to the higher department, I repeatedly asked the support administrator what the name of the higher department is and who my contact from the department would be and the administrator totally evaded my questions, simply telling me that I would hear back within 24 hours.
    As I’m sure you can guess, I did NOT hear back in 24 hours. As such, I went onto Adobe Live Support again and spoke to Nakul. Rather than explaining why my case had not been handled in the way that was promised, Nakul simply dodged all of my questions and decided to treat my case as if it were brand new. As such, I had to go through the motions again of explaining my serial number problems, only for him to ignore them and – unlike the previous 4 people I had spoken to – decide that he DID, in fact, have the answer. Rather than actually help me, however, he opted to simply tell me that my product was unsupported because of where I bought my product from.
    Having already uploaded my receipt of purchase and not received anything from Adobe by way of response, I feel that Nakul’s not-so-solution was beyond unacceptable. Firstly, because if Nakul is right, then WHY weren’t your other staff members capable of telling me this beforehand? Secondly, because if Nakul is wrong – as the previous members of staff would have led me believe – then it is totally inappropriate for him to have to completely dodged my original issue in favour of simplifying it by telling me he couldn’t do anything. In the end, it seems that Nakul has opted to ‘withdraw’ all of my cases DESPITE MY SPECIFIC, REPEATED REQUESTS THAT HE DID NOT DO SO as I was not at all satisfied in the way he had concluded my case. I AM INFURIATED AND INSULTED BY THIS.
    The sheer inconsistency, incompetence and laziness displayed by all of your staff members in relation to my issue is COMPLETELY APPALLING. I have never been so stressed or insulted in attempting to get a problem resolved in my entire life. Because of your DISGUSTING way of treating your customers, I have LOST OVER A MONTH’S work time through having to compensate entirely for the way your team handles problems. EVEN NOW, MY PROBLEM IS NOT RESOLVED AND I HAVE HAD TO GIVE UP. Given that your team solely deals in customer support, I FAIL to see how they can be so APPALLING at their work and how they have not been reprimanded already – especially given the quite ASTOUNDING volume of complaints about Adobe Customer Support already published throughout the internet.
    I have included my last conversation with Nakul for your reference to see my level of frustration in this conversation. I ask that you read it to see where I am coming from. Naturally, however, by this stage, however reasonable courteous I feel that this is, I completely do not expect you to offer me anything by way of apology or assurance, or even to offer me some kind of sound solution to my problem. However, you can guarantee that I will be adding this complaint letter to the Adobe community forums whatever your response – or not – just to emphasise that it is certainly time that SOMEONE in Adobe does SOMETHING about the way its horrific support service is run.
    Charlotte
    Conversation 1
    Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    You are now chatting with Biswaranjan. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
    Charlotte : Hello
    Biswaranjan: Hello! Welcome to Adobe Customer Service.
    Biswaranjan: Hi Charlotte.
    Charlotte : Hi, thanks
    Biswaranjan: I am sorry for the delay.
    Charlotte : That's fine. To save some time, please may I ask you to refer to the details currently held for case 212480723
    Charlotte : As this support request is a continuation of this case
    Biswaranjan: I will definitely help with this issue.
    Biswaranjan: Please allow me 2-3 minutes while I check the case number for you.
    Charlotte : No problem
    Biswaranjan: Thank you.
    Charlotte : Not a problem. In short, I am contacting you because in spite of my phoning Adobe Customer Support twice since the case was opened, I have yet to hear anything in response.
    Charlotte : This is despite being told by the second individual that the priority of my case had been upgraded to a high level and that I would receive a phone call from the technical support team within 24-48 hours after they had done some investigation into my issue.
    Charlotte : Obviously, this is very frustrating for me as it is impeding my work presently.
    Charlotte : I am currently using Adobe CS4 Master Collection on a trial basis and the trial will shortly run out, which will obviously bring my work to a halt.
    Charlotte : As such, I am very keen to get an answer to my issue and incredibly disappointed by Adobe Customer Support so far, as I feel like I am being misled or ignored.
    Biswaranjan: I apologize for the inconvenience caused.
    Charlotte : Thank you. Obviously I understand that this is not your fault personally, but it is appreciated nonetheless.
    Charlotte : More importantly, of course, I just need this issue resolved ASAP
    Biswaranjan: I'll be right with you.
    Biswaranjan: Thank you for waiting. One moment please.
    Charlotte : That's fine.
    Biswaranjan: Sorry for the wait. Please do stay online.
    Biswaranjan: Thank you for staying online.
    Biswaranjan: I checked and see that the serial number you have provided is invalid. Since you have purchased the product from eBay.com, in this case I will suggest you to please contact the reseller to get the valid serial number.
    Charlotte : I have done this already. I have already spoken with the seller at considerable length, and he has provided me with the original receipt of purchase and confirmed that he has no other serial number available.
    Charlotte : Again, I have already told other members of Adobe's Customer Support this. The first support administrator assured me that by providing the original receipt of purchase (which I have already done), I would be sent a new, valid serial number by Adobe.
    Charlotte : After hearing nothing from them again, the second support administrator told me that he would chase the case up to higher technicians/'investigators' who would get back to me in 24-48 hours. This was last week and I have yet to hear anything.
    Biswaranjan: I'll be right with you.
    Biswaranjan: Thank you for waiting. One moment please.
    Biswaranjan: Sorry for the wait. Please do stay online.
    Charlotte : That's not a problem. I will stay online.
    Biswaranjan: Thank you for staying online.
    Biswaranjan: In this case I need to escalate the issue to the higher department so that they can assist you with the issue. Is that okay with you?
    Charlotte : It is okay with me, yes. However, I have already been promised this by another Customer Support advisor and I have yet to hear anything. As such, I'm sure you will understand that I am sceptical that this will resolve anything/
    Charlotte : As such, I would appreciate some contact details for this department/higher advisor in the event that I need to get in touch with them
    Biswaranjan: I will assure that you will get the resolution with 24 hours.
    Charlotte : Okay. Regardless, please could you tell me the name of this higher department and or the advisor that I will be dealing with? Also, will I hear from them via phone or email?
    Biswaranjan: Once I escalate the issue you will get the resolution via an email within 24 hours.
    Charlotte : Very well. Please could you confirm this for me by updating my case file on the Adobe Support Centre accordingly with all of these details
    Charlotte : Including your own details, that is
    Charlotte : Just for reference for who I have spoken to about this
    Biswaranjan: You will get a case number for this conversation.
    Charlotte : Will this include all the information I have asked for?
    Biswaranjan: You will also get the whole chat conversation.
    Charlotte : Thank you very much. This is very much appreciated.
    Biswaranjan: You are welcome.
    Biswaranjan: Is there anything else I can help you with?
    Charlotte : In which case, if in the event that I have not heard anything by 10:
    Charlotte : 30am GMT tomorrow, I will phone Adobe Customer support directly
    Charlotte : And quote this case number and conversation
    Charlotte : No, that will be all for today, thank you very much for your help
    Charlotte : I look forward to hearing a response from your higher department
    Biswaranjan: It was pleasure assisting you.
    Biswaranjan: You may receive an email that will contain a link to complete an optional survey to provide your feedback on the support experience. Your feedback is very much appreciated.
    Biswaranjan: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!
    Charlotte : Thank you. Good bye
    This chat session has ended.
    Thank you for contacting Adobe.
    Conversation 2
    info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
    While you wait, you can try our community forums where experts are online 24/7.
    info: You are now chatting with Nakul. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
    Nakul: Hello! Welcome to Adobe Customer Service.
    Charlotte : Hello Nakul
    Nakul: Hello Charlotte
    Charlotte : Please may I ask you to refer to the cases numbered stated
    Nakul: Let me check on that case.
    Charlotte : CaseS. Plural.
    Nakul: Thank you for waiting. One moment please.
    Nakul: I'll be right with you.
    Charlotte : Right, well. Whilst you're investigating, I will tell you my situation.
    Charlotte : I am incredibly disappointed and infuriated with Adobe Customer Service at the moment. One TWO SEPARATE OCCASSIONS I have been told that my case has been escalated to a mythical 'higher department' and that I will receive a response to my serial number issues within 24 hours
    Charlotte : As you will see, my first case was opened at the end of February and it is still marked as 'Pending Adobe Response' and as of yet I have yet to hear anything of substance
    Charlotte : I will state clearly right now that I DO NOT WANT YOU TO CLOSE EITHER CASE
    Nakul: I understand. 
    Nakul: May I know where did you purchased the product?
    Charlotte : And instead, I would like to know the exact NAME of this higher department and a contact number
    Charlotte : You would be able to find out by checking the receipt attached to my case
    Charlotte : The point is that I already know you will not be able to help me with this issue - hence why my cases have been escalated by the higher department - and so I wish to be put in touch with the higher department immediately
    Charlotte : I am FED UP of running around in circles at this level and answering the same questions REPEATEDLY
    Charlotte : I apologise to hit out at you personally like this, but I just want to get in touch with someone who can actually and actively HELP ME instead of making empty promises
    Nakul: Sorry for the wait. Please do stay online.
    Nakul: I checked and see that you have purchased the product from eBay and reseller who has sold this has purchased the serial number from TOPPER GLOBAL LIQUIDATORS INTERNATIONAL.
    Charlotte : You are correct
    Nakul: In this case you need to contact Ebay. As this was not direct purchase from authorized reseller.
    Charlotte : This is not what I have been told before
    Charlotte : This includes what I have been told by other Adobe customer support agents on Live Chat and over the phone
    Nakul: No I am sorry, there was little confusion about point of purchase. As you have purchased from Ebay to need to contact Ebay if not the reseller from whom you have purchased.
    Nakul: Iam sorry there are no other options.
    Charlotte : And is the result of the investigation by the 'higher department'
    Charlotte : Because if so, I want to know exactly WHY I have not received this already in writing from a named agent from Adobe
    Charlotte : As this is what I was promised
    Nakul: Yes, that is correct.
    Charlotte : Forgive me if I do not trust the conclusions made by an agent at this level, after I have already been fobbed off and mislead by so many others
    Charlotte : Please tell me WHY I have not received this in writing then before having to contact you again now
    Charlotte : And may I just take the opportunity to point out that Adobe's customer service is without question THE WORST customer service I have ever had the mispleasure of having to endure
    Nakul: I am really sorry, I truly understand your concern. You can send us the email to [email protected].
    Charlotte : I will certainly do that
    Charlotte : In the meantime, I request that you DO NOT CLOSE OR DELETE EITHER OF MY CASES
    Charlotte : As I am firmly dissatisfied and mistrusting to the conclusion that you would have me believe
    Nakul: Okay I will not close the case. You can mention the case number in the email also.
    Charlotte : I have all of my previous conversations with adobe customer service agents in the past in writing, and the information you have given me directly contradicts what I have previously been told about investigations and responses
    Charlotte : Furthermore I would like to point out that the serial number I have used to activate my product has come from an adobe sealed product
    Charlotte : It has not been used before
    Charlotte : And neither has it been fabricated
    Charlotte : The box has an adobe barcode and seal and so I see no reason why Adobe cannot fulfill the promise already made to me that it would provide me with a valid serail number or a valid reason why this cannot be done
    Charlotte Cartner: But regardless, I do not wish to discuss this with someone at this level
    Nakul: I am sorry, as because the purchase was from Ebay we are not able to help in this issue.
    Nakul: We do not support for the Ebay purchase products.
    Charlotte : It's not an ebay product. It's an AUTHENTIC ADOBE PRODUCT
    Charlotte : Adobe generated the serial number, so why on earth can the company not CORRECT IT
    Charlotte : The serial number was ACCEPTED upon my initial activation of the product!
    Charlotte : It was only AFTERWARDS that it was suddenly and magically decided that the serial number wasn't valid!
    Nakul: I'll be right with you.
    Nakul: I am sorry, In this chat itself you have mentioned that you have purchased from Ebay and hence you need to check with the point of purchase itself, there are no other options.
    Charlotte : I have checked the point of purchase
    Charlotte : But the bloody point is that the serial number was ACCEPTED, and then the activation server came back to me TWO DAYS LATER and said that 'LICENSING FOR THIS PRODUCT HAS EXPIRED'
    Charlotte : Accordingly, this problem has LITERALLY NOTHING TO DO WITH THE POINT OF PURCHASE
    Charlotte : It has to do with ADOBE
    Charlotte : Do not try and rub me off onto some phony excuses to legitimise your support teams pure, ridiculous incompetence
    Nakul: I am really sorry. I checked all the possibilities, there are no other options.
    Charlotte : Somehow, I fail to believe this as again it DIRECTLY CONTRADICTS INFORMATION GIVEN TO ME BY OTHER CUSTOMER SUPPORT AGENTS
    Charlotte : So which one should I believe? You or the first guy I spoke to, the second guy I spoke to, or the third?
    Charlotte : Forgive me if I am dubious as to the validity of any claim you are making
    Charlotte : You've taken the easiest conclusion to resolve this problem to your convenience
    Charlotte : And by way of fact, you're totally ignoring what I'm telling you
    Nakul: I am sorry for the wrong information provided by earlier agents. We do not support for the eBay orders as it is not an authorized reseller to Adobe.
    Charlotte : Well, in which case, I insist on complaining about the other agents
    Charlotte : I believe their names and or agent ID numbers should be marked in my case files
    Nakul: Sure, you can send a complaint to [email protected].
    Charlotte : I see no reason why my problem should have to be dragged out by FALSE INFORMATION provided by other agents
    Charlotte : And NO. I want YOU to put me in touch with your departmental supervisor or manager
    Nakul: I truly understand.
    Charlotte : I will NOT ACCEPT a generic email address that bears no promise of a response or certified apology for all this aggrevating inconveneince
    Charlotte : I want a NAME, a JOB TITLE, a PERSONAL EMAIL ADDRESS and a UK phone number for whom I can address this complaint specifically to
    Charlotte : As this is totally unacceptable. #
    Nakul: We have one more email that directly goes to the manager, that is [email protected].
    Charlotte : And what is the managers name?
    Nakul: Sandesh, you can mention his name in the subject.
    Charlotte : I'll mention it in the address line, thank you
    Charlotte : And what is their phone number
    Charlotte : And please may I also have their last/surname?
    Nakul: I am sorry, we do not have the option to provide the contact number of Managers.
    Charlotte : Then at least give me a surname
    Nakul: His first and last name is Sandesh Acharya.
    Charlotte : Thank you. Please inform him that he will be hearing from me very soon.
    Nakul: Sure, I have already informed about this. You can send the email right away.
    Charlotte : Thank you
    Charlotte : That will be all
    Charlotte : No, there is nothing else you can help me with today
    Nakul: You are welcome Charlotte.
    Charlotte : Thank you and good bye. Have a good day.
    Nakul: Take Care Charlotte.
    Nakul: I am really really sorry for this inconvenience.
    Nakul: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
    Charlotte : Good bye

    What ended up happening with this? I am simultaneously glad to know that someone else has gone through what I am in the midst of, and apprehensive to know the outcome as I feel like they will throw you around enough to the point that you either give up or they can cover their trail and delete the evidence of their wrongdoing and deceit! Ha, sounding like a conspiracy theorist. THANKS ADOBE, LOOK WHAT YOU'VE TURNED ME INTO!

  • Adobe Customer Service Call - Over an hour on hold. How do I complain?

    I can't use my Adobe Creative Cloud license because there was a "payment error" - I suspect caused by a change of address.  Online support tell me they can't do anything and told me to ring 0207 365 0735.  I have now been on the phone to London for over an hour listening to music with no clue as to when somebody might get around to picking up the phone and it's not even across a lunch break.
    Who can I write/complain to?
    Adobe Customer Support is seriously broken.
    I click on the "Edit my billing details" link on CreativeCloud and all I've ever got is "Error. Please call xxxxx".
    Over an hour on hold at the customer's cost (phone calls to London are not cheap) is completely unacceptable, especially when there is no clue given as to where in any queue you are.
    In the meantime I can't do any work. 
    Does anybody have an address I can complain to?

    I've tried that and many other things, which is WHY I want to find a "higher up" to complain to.
    The link you sent was what I originally used (whilst waiting over an hour on the phone to customer support permanently on hold) to chat to a rep who told me he didn't have the authority to tell Adobe to "re-select payment" now that my address change has been implemented.  He spent about 10 minutes changing my address.
    My phone support call was eventually answered after 1 hour 47 seconds and my initial problem was finally solved.  I spent the first 10 minutes with a non-native English speaker spelling out each word of my new address.  This is something I'd already done via the online chat facility, and had been assured was now actioned.  More poor customer support.
    After an hour of music with no clue as to how long I'd have to wait I was greeted with an apology along the lines of "unexpectedly high number of calls". In the 15 years I've used Adobe products I've NEVER had a call answered in less than half an hour (admittedly I've only rung them about 4 times in total over the 15 years) so I fail to see how this can in any way be seen as "unexpected". Because of prior experience I made a point of avoiding the Monday after the weekend and lunchtime. Still took over an hour of a long distance call I was paying for to get a human being to speak to.  This is totally unnecessary. It's not rocket science to build a web page that lets you edit your address or say "Re-attempt payment" instead of insisting customers clog up your phone lines at their cost waiting over an hour for someone to answer.
    After leaving this web site I was asked to fill in a survey. I spent some time doing it and clicked "Submit" to be met with "Our website survey is temporarily unavailable" and a suggestion that I should remember everything I'd answered and send it in an email.  More poor customer support.
    Honestly, after years of this I want to write to their MD and explain to him that this is completely unacceptable in this day and age. Of course staff refuse to give you any contact details to complain to other than a bland generic [email protected]
    Even the forums do their best to obfuscate any entry or requests for help, driving the casual user mad insisting you "ask a question" before redirecting you off to somewhere else.
    The whole mess is just appalling and will never change because there's no way of officially complaining to anybody other than a hired non-English speaker who has no power or access to do anything.

  • Adobe Customer Advisors ?

    Did anyone else get an email regarding joining "Adobe Customer Advisors" ? I think I got suckered into joining this group which is not related to Adobe but they're using Adobe's logos. Looking at their web info, it came from a company called Vision Critical. Does anyone have any experience or information regarding this ? Please advise, thanks.

    I got this email, too. It has a "validation" link in the footer that says it points to www.adobe.com/limited/survey/*string of numbers*.html, but the actual URL is something at t.info.adobesystems.com, which seems to be possibly a phishing site. Adobe, this site has been active for 4+ years...if it isn't yours, you really need to get it taken down.
    When I type in the displayed URL (at adobe.com/limited/survey) instead of the one embedded in the html, I get a page that says:
    ADOBE SURVEY AUTHENTICATION
    The customer survey you have been invited to take is a legitimate Adobe Survey.
    Company conducting survey on behalf of Adobe: Vision Critical
    Domain for the survey: adobecustomeradvisors.com
    Survey timing: Surveying for this study takes place from July 9, 2014 - July 30, 2014
    Which makes me think it is a real email, and not phishing, even though I got the email the day after the study "takes place." But why make it so sketchy seeming?

  • Can someone explain why I'm no longer an Adobe customer?

    For additional help, reach us at http://helpx.adobe.com/contact.html
    General Info
    Chat start time
    Mar 11, 2015 7:10:17 AM PST
    Chat end time
    Mar 11, 2015 7:45:25 AM PST
    Duration (actual chatting time)
    00:35:07
    Operator
    Santosh Kumar
    Chat Transcript
    info: Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    info: You are now chatting with Santosh Kumar.
    Santosh Kumar: Hello! Welcome to Adobe Customer Service.
    Santosh Kumar: Hi Max.
    Santosh Kumar: I understand that you have billing issues, am I right?
    Max Rottersman: Yes
    Max Rottersman: I upgrading so I can get PS and Premiere. I see that invoices for $20 have gone through, so not sure why I'm getting these popups
    Santosh Kumar: Please allow me 2 minutes to check with your account and help you with the information.
    Max Rottersman: thank
    Santosh Kumar: You are welcome.
    Santosh Kumar: Thank you for your patience.
    Santosh Kumar: I see that you have also subscribed for Photoshop Photography Program and we have not received payments for the subscription since Feb 26, 2015, so you are receiving the error message.
    Max Rottersman: My understanding was that if I upgraded from the $10 PS program to the $20 single app I got both
    Santosh Kumar: I see that you have 2 subscriptions one for Creative Cloud single-app membership for Adobe Premiere Pro and other for Photoshop Photography Program.
    Max Rottersman: When I read the literature on Single app I understood it to be PS Plus ONE app
    Max Rottersman: I chose Premiere as that one app.
    Max Rottersman: right now I want to cancel everything because this is getting very irritating.
    Santosh Kumar: I'm sorry to hear that, May I know the software's that you use?
    Max Rottersman: I had a full version of CS, I couldn't figure out a reasonable cloud price for it, so I went with PS, which I've had for a year or two. Then I wanted Premier. So I tried to figure out how to get that without paying $60. I ultimately found "Single App" where it said I could have both, so I did that. I use PS and Premiere. But if this is going to be a big deal, or too expensive, can you just stop my Single App thing and I'll go back to PS only.
    Santosh Kumar: Just to confirm do you wish to cancel all the subscriptions under your account or only the subscription for Adobe Premiere Pro?
    Max Rottersman: Cancel Premiere, I'd like a refund on it and I'll continue with PS because Adobe obviously isn't in the business of selling product
    Santosh Kumar: I'm sorry to inform that I can help you with canceling the subscription for Adobe Premiere Pro but I will not be able to help you with refund.
    Max Rottersman: Who can?
    info: Your chat transcript will be sent to [email protected] at the end of your chat.
    Santosh Kumar: As you have already crossed 30 days using the subscription we have no options to help you with refund.
    Max Rottersman: I think I have explained what I wanted, why I purchased the new subscription, and you have done nothing to help me get to what I want. Adobe has wasted my time, which is valuable to me. Therefore, please cancel all my subscriptions.
    Santosh Kumar: Max, I understand your frustration, we would definitely help you with refund for Adobe Premiere Pro, if you would have contacted us within 30 days of the purchase.
    Max Rottersman: Santosh, what planet are you from? I'm no longer frustrated. Adobe obviously doesn't want me as a customer and I don't want to be a customer of any company that doesn't stand behind their product. Believe it or not, I didn't buy the PP to cancel it after 30 days. Oh well, waler under the bridge.
    Max Rottersman: water under the bridge. Don't worry about it. Just put the cancellations through.
    Santosh Kumar: Okay, please allow me 2 minutes to cancel the subscription.
    Santosh Kumar: I have successfully canceled the subscription under your account.
    Max Rottersman: Can you now give me the e-mail address where I can talk to a manager?
    Santosh Kumar: I'm sorry to inform that there is no particular email address where you can contact our manager, however you can give your feedback on the chat itself.
    Max Rottersman: And let me summarize here, should anyone at Adobe be curious. I was a happy customer of PS for over a year. I upgraded to an account that was double the price, $20/month, so I could get PP. I then started getting messages that I hadn't paid and my software was going to get cut off. So I contacted Adobe. Have wasted $200 in my time dealing with this. So now I leave, not with my purchase of PP taken care of, but having cancelled everything. Theater of the absurd.
    Max Rottersman: No e-mail, of course. Everyone at Adobe must be out drinking and no time for that
    Max Rottersman: Well, I'm finished. Thank you Santosh.
    Santosh Kumar: I'm really sorry as I was not able to help you.
    Santosh Kumar: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!

    For additional help, reach us at http://helpx.adobe.com/contact.html
    General Info
    Chat start time
    Mar 11, 2015 7:10:17 AM PST
    Chat end time
    Mar 11, 2015 7:45:25 AM PST
    Duration (actual chatting time)
    00:35:07
    Operator
    Santosh Kumar
    Chat Transcript
    info: Thank you for your patience.
    While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
    info: You are now chatting with Santosh Kumar.
    Santosh Kumar: Hello! Welcome to Adobe Customer Service.
    Santosh Kumar: Hi Max.
    Santosh Kumar: I understand that you have billing issues, am I right?
    Max Rottersman: Yes
    Max Rottersman: I upgrading so I can get PS and Premiere. I see that invoices for $20 have gone through, so not sure why I'm getting these popups
    Santosh Kumar: Please allow me 2 minutes to check with your account and help you with the information.
    Max Rottersman: thank
    Santosh Kumar: You are welcome.
    Santosh Kumar: Thank you for your patience.
    Santosh Kumar: I see that you have also subscribed for Photoshop Photography Program and we have not received payments for the subscription since Feb 26, 2015, so you are receiving the error message.
    Max Rottersman: My understanding was that if I upgraded from the $10 PS program to the $20 single app I got both
    Santosh Kumar: I see that you have 2 subscriptions one for Creative Cloud single-app membership for Adobe Premiere Pro and other for Photoshop Photography Program.
    Max Rottersman: When I read the literature on Single app I understood it to be PS Plus ONE app
    Max Rottersman: I chose Premiere as that one app.
    Max Rottersman: right now I want to cancel everything because this is getting very irritating.
    Santosh Kumar: I'm sorry to hear that, May I know the software's that you use?
    Max Rottersman: I had a full version of CS, I couldn't figure out a reasonable cloud price for it, so I went with PS, which I've had for a year or two. Then I wanted Premier. So I tried to figure out how to get that without paying $60. I ultimately found "Single App" where it said I could have both, so I did that. I use PS and Premiere. But if this is going to be a big deal, or too expensive, can you just stop my Single App thing and I'll go back to PS only.
    Santosh Kumar: Just to confirm do you wish to cancel all the subscriptions under your account or only the subscription for Adobe Premiere Pro?
    Max Rottersman: Cancel Premiere, I'd like a refund on it and I'll continue with PS because Adobe obviously isn't in the business of selling product
    Santosh Kumar: I'm sorry to inform that I can help you with canceling the subscription for Adobe Premiere Pro but I will not be able to help you with refund.
    Max Rottersman: Who can?
    info: Your chat transcript will be sent to [email protected] at the end of your chat.
    Santosh Kumar: As you have already crossed 30 days using the subscription we have no options to help you with refund.
    Max Rottersman: I think I have explained what I wanted, why I purchased the new subscription, and you have done nothing to help me get to what I want. Adobe has wasted my time, which is valuable to me. Therefore, please cancel all my subscriptions.
    Santosh Kumar: Max, I understand your frustration, we would definitely help you with refund for Adobe Premiere Pro, if you would have contacted us within 30 days of the purchase.
    Max Rottersman: Santosh, what planet are you from? I'm no longer frustrated. Adobe obviously doesn't want me as a customer and I don't want to be a customer of any company that doesn't stand behind their product. Believe it or not, I didn't buy the PP to cancel it after 30 days. Oh well, waler under the bridge.
    Max Rottersman: water under the bridge. Don't worry about it. Just put the cancellations through.
    Santosh Kumar: Okay, please allow me 2 minutes to cancel the subscription.
    Santosh Kumar: I have successfully canceled the subscription under your account.
    Max Rottersman: Can you now give me the e-mail address where I can talk to a manager?
    Santosh Kumar: I'm sorry to inform that there is no particular email address where you can contact our manager, however you can give your feedback on the chat itself.
    Max Rottersman: And let me summarize here, should anyone at Adobe be curious. I was a happy customer of PS for over a year. I upgraded to an account that was double the price, $20/month, so I could get PP. I then started getting messages that I hadn't paid and my software was going to get cut off. So I contacted Adobe. Have wasted $200 in my time dealing with this. So now I leave, not with my purchase of PP taken care of, but having cancelled everything. Theater of the absurd.
    Max Rottersman: No e-mail, of course. Everyone at Adobe must be out drinking and no time for that
    Max Rottersman: Well, I'm finished. Thank you Santosh.
    Santosh Kumar: I'm really sorry as I was not able to help you.
    Santosh Kumar: Thank you for contacting Adobe.  We are available 7 days a week, 24 hours a day. Goodbye!

  • Is it possible to create a customized survey with our organizations logo at the top?

    Is it possible to create a customized survey with our organizations logo at the top? I'm trying to create a survey for our members but instead of using a template we would like to use something simple with our logo included at the top.

    Just create a blank form and click Add Header at the top of the form page:

  • CS4 design premium and CS3 web premium fails to insall in windows 7 home premium service pack 1 64bit. it shows checking system profile....  setup error  setup has encountered an error and cannot continue. contact adobe customer support for assistance.

    CS4 design premium and CS3 web premium fails to insall in windows 7 home premium service pack 1 64bit.
    when i click on setup file, it shows checking system profile....  setup error.  setup has encountered an error and cannot continue. contact adobe customer support for assistance.

    i am not able to understand the log. here is the entire log. pl help
    3044] Fri Oct 10 23:03:42 2014  INFO
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    Visit http://www.adobe.com/go/loganalyzer/ for more information
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    START - Installer Session
    *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
    RIBS version: 2.0.138.0
    -------------------- BEGIN - Proxy File Summary - BEGIN --------------------
    AdobeCode: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.proxy. xml
    AdobeCode: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.boot.xml
    AdobeCode: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.boot.xml
    AdobeCode: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.boot.xml
    AdobeCode: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.boot.xml
    AdobeCode: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.boot.xml
    AdobeCode: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.boot.xml
    AdobeCode: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.proxy.xml
    AdobeCode: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.pr oxy.xml
    AdobeCode: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.proxy.xml
    AdobeCode: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.boot.xml
    AdobeCode: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.boot.xml
    AdobeCode: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.boot.xml
    AdobeCode: {195C539A-1546-43A8-A224-C03FE427F47D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.proxy.xml
    AdobeCode: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.boot.xml
    AdobeCode: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.boot.xml
    AdobeCode: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.proxy.xml
    AdobeCode: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.boot.xml
    AdobeCode: {2965A5F0-0326-4479-B140-F5799BD025B7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.boot.xml
    AdobeCode: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.proxy. xml
    AdobeCode: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.boot.xml
    AdobeCode: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.boot.xml
    AdobeCode: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.pr oxy.xml
    AdobeCode: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.boot.xml
    AdobeCode: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.boot.xml
    AdobeCode: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.proxy.xml
    AdobeCode: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.proxy.xml
    AdobeCode: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.proxy.xml
    AdobeCode: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.proxy.xml
    AdobeCode: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.proxy.xml
    AdobeCode: {35304775-CB5F-101B-A142-83B5468C225C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.boot.xml
    AdobeCode: {368BF6FC-8F78-4936-B381-BFE2B4880334}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.proxy.xml
    AdobeCode: {395FC443-B34B-4E77-9928-23C147FC83F1}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.boot.xml
    AdobeCode: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.proxy.xml
    AdobeCode: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.boot.xml
    AdobeCode: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.boot.xml
    AdobeCode: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.boot.xml
    AdobeCode: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.boot.xml
    AdobeCode: {3D9625C4-525A-4368-932D-749B91B3B222}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.boot.xml
    AdobeCode: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.boot.xml
    AdobeCode: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.proxy.xml
    AdobeCode: {490F274E-689A-4ECF-AC3E-322347ED7613}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.boot.xml
    AdobeCode: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.boot.xml
    AdobeCode: {52432964-89C2-48CD-9749-4036D3E97BD9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.proxy.xml
    AdobeCode: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.boot.xml
    AdobeCode: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.boot.xml
    AdobeCode: {563275A9-CC66-101B-8B71-81B8A321A480}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.boot.xml
    AdobeCode: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.proxy.xml
    AdobeCode: {587AF245-DD3F-402A-A32C-4321594DD279}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.proxy.xml
    AdobeCode: {5A2D6654-8164-4810-A76F-FD160223558E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.boot.xml
    AdobeCode: {5C99A447-812B-4531-816B-38F0C8B19F02}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.boot.xml
    AdobeCode: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\Acrobatcom-mul.proxy.xml
    AdobeCode: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.boot.xml
    AdobeCode: {6743AE49-4594-4CAE-807C-27682446F498}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AdobeAMP-mul.proxy.xml
    AdobeCode: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.boot.xml
    AdobeCode: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.boot.xml
    AdobeCode: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.proxy.xml
    AdobeCode: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.boot.xml
    AdobeCode: {71C506FA-C006-4822-A371-059856E706CA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.boot.xml
    AdobeCode: {731F2B61-8028-4E63-95BF-B13B224DA13E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.boot.xml
    AdobeCode: {73656117-7621-4603-9830-786F7F46F966}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.boot.xml
    AdobeCode: {76A848DA-E186-42F0-B057-8FCC2490C40E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.proxy.xml
    AdobeCode: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.boot.xml
    AdobeCode: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.boot.xml
    AdobeCode: {7FC72310-D125-41B7-943A-EC467BA72F82}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.boot.xml
    AdobeCode: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.boot.xml
    AdobeCode: {85022982-C128-4177-96E4-6E04B88C489C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.pr oxy.xml
    AdobeCode: {85112378-F845-4581-9499-2D5E38441E76}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.boot.xml
    AdobeCode: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.boot.xml
    AdobeCode: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.boot.xml
    AdobeCode: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.boot.xml
    AdobeCode: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.proxy.xml
    AdobeCode: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.boot.xml
    AdobeCode: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.boot.xml
    AdobeCode: {8C273902-BE22-429D-BEEF-C9FFABF18178}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.boot.xml
    AdobeCode: {8EA01C93-7DA6-461D-A794-DF98C4268927}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.proxy.xml
    AdobeCode: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.boot.xml
    AdobeCode: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.bo ot.xml
    AdobeCode: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.boot.xml
    AdobeCode: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.proxy. xml
    AdobeCode: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.boot.xml
    AdobeCode: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.boot.xml
    AdobeCode: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.boot.xml
    AdobeCode: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.boot.xml
    AdobeCode: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.proxy.xml
    AdobeCode: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.proxy.xml
    AdobeCode: {A6148177-E733-4F44-8123-C7565DFA7819}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.boot.xml
    AdobeCode: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\AdobeAMP-fr_FR.proxy.xml
    AdobeCode: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.boot.xml
    AdobeCode: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.boot.xml
    AdobeCode: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.boot.xml
    AdobeCode: {AC76BA86-1028-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AdobeAcrobat9-zh_TW.proxy.xml
    AdobeCode: {AC76BA86-1029-4770-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AdobeAcrobat9-cs_CZ.proxy.xml
    AdobeCode: {AC76BA86-1033-F400-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AdobeAcrobat9-fr_FR.proxy.xml
    AdobeCode: {AC76BA86-1040-7D70-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AdobeAcrobat9-es_ES.proxy.xml
    AdobeCode: {AC76BA86-1041-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AdobeAcrobat9-ja_JP.proxy.xml
    AdobeCode: {AC76BA86-1042-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AdobeAcrobat9-ko_KR.proxy.xml
    AdobeCode: {AC76BA86-1048-8780-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AdobeAcrobat9-ru_RU.proxy.xml
    AdobeCode: {AC76BA86-1053-DF60-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AdobeAcrobat9-sv_SE.proxy.xml
    AdobeCode: {AC76BA86-2052-0000-7760-000000000004}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AdobeAcrobat9-zh_CN.proxy.xml
    AdobeCode: {AEACF6C0-8690-48D1-A243-C3A796219CF9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ko_KR\AdobeSGM3-ko_KR.boot.xml
    AdobeCode: {B17CBF80-149C-4008-BF62-69842F242B5E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14fr_CALanguagePack\AdobeIllustrator14fr_CALanguagePack.pr oxy.xml
    AdobeCode: {B2A01A26-BCD8-4BFB-ADC2-164416D42A38}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-en_US\AdobeSGM3-en_US.boot.xml
    AdobeCode: {B317020B-BB2B-41DE-9255-C795D212A140}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14es_MXLanguagePack\AdobeIllustrator14es_MXLanguagePack.pr oxy.xml
    AdobeCode: {B40EAA06-05C8-4790-83B9-83CD2334704E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_GB\DeviceCentral2LP-en_GB.proxy.xml
    AdobeCode: {B68DB15D-31B2-4AA9-B5DA-611024E3ABA4}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10es_MXLanguagePack\AdobeFireworks10es_MXLanguagePack.proxy. xml
    AdobeCode: {C3192773-54FD-472D-B639-D2960A454DE6}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-es\AdobeFlash10-STI-es.boot.xml
    AdobeCode: {CA1FF49F-C354-101B-ADFD-84F42A706653}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_US\AdobeInDesign6CommonLang-en_US.proxy.xml
    AdobeCode: {CBC8AB3C-85F0-4D16-8E01-95E0343EE383}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAIR1.0\AdobeAIR1.0.proxy.xml
    AdobeCode: {CF362349-F670-4EB2-A7D3-308DA95BF4BE}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_GBLanguagePack\AdobeIllustrator14en_GBLanguagePack.pr oxy.xml
    AdobeCode: {CFCD7AD2-150A-4194-BA98-4C59850A0F98}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core\AdobePhotoshop11-Core.boot.xml
    AdobeCode: {D7AF82DE-06CD-493D-8866-58BD4A7C54EB}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul-x64\AdobePDFL9-mul-x64.boot.xml
    AdobeCode: {D95B5192-2606-4176-893B-7B6704D2605B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeConnect-mul\AdobeConnect-mul.boot.xml
    AdobeCode: {DBB1B2E9-0DF9-495C-B58D-C23A3599EDA7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul-x64\AdobeCMaps2-mul-x64.boot.xml
    AdobeCode: {DD829154-9968-43C5-9975-4A2CF9E87869}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMECore1All\AMECore1All.boot.xml
    AdobeCode: {DEF58ED5-552A-4a7c-9BE6-CCCCC0704D77}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10mul_ExtensionFL30\AdobeFlash10mul_ExtensionFL30.proxy.xml
    AdobeCode: {E769C759-5B9B-487B-AAC3-FAB7015D7B9A}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSING2-mul\AdobeSING2-mul.boot.xml
    AdobeCode: {E8A4414C-0268-46D7-830A-BF4EA049BF18}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-fr_FR\Acrobatcom-fr_FR.proxy.xml
    AdobeCode: {E8B28C6D-46DF-4842-9B06-9924D94DA1E0}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDesignSuitePremium4-mul\AdobeDesignSuitePremium4-mul.boot.xml
    AdobeCode: {E8CA713D-38A8-47A0-ACFB-39CA6A59CA1D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AMEImporter1All\AMEImporter1All.boot.xml
    AdobeCode: {E8D75E23-1782-4DB3-B8B8-8C80BFD35CB7}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10es_MXLanguagePack\AdobeDreamweaver10es_MXLanguagePack.pr oxy.xml
    AdobeCode: {E8FCBFB4-0975-4B44-A728-70171FE44108}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-en\AdobeFlash10-STI-en.boot.xml
    AdobeCode: {E9124DCC-945E-4450-B8CD-689A6FE15F8D}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIx64All\AdobeCSIx64All.boot.xml
    AdobeCode: {E9864DB2-4AC9-4BEC-BFD1-644C4276F901}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVersionCue4All\AdobeVersionCue4All.boot.xml
    AdobeCode: {EC787A8E-FFCC-4586-8089-61C4F44D150E}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_USLanguagePack\AdobeDreamweaver10en_USLanguagePack.pr oxy.xml
    AdobeCode: {EEEE6D36-C0CA-101B-BE84-F9A9E8302DC5}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_GB\AdobeInDesign6AppLang-en_GB.proxy.xml
    AdobeCode: {F5BA527F-CC31-101B-A39B-97F2C87C690F}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6CommonBase-mul\AdobeInDesign6CommonBase-mul.boot.xml
    AdobeCode: {F624F59F-28A9-4C6B-8BE3-7B9B34D26BFF}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-fr_CALanguagePack\AdobeFlash10-fr_CALanguagePack.proxy.xml
    AdobeCode: {F962C173-3665-403C-BFFC-4A52BC4F6D62}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-ja_JP\AdobeSGM3-ja_JP.boot.xml
    AdobeCode: {FB03EE85-C0D6-101B-9DA9-9F91A460EA39}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-en_US\AdobeInDesign6AppLang-en_US.proxy.xml
    AdobeCode: {FC7AC288-3C96-42DB-B1CF-EE104D2CE4E9}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSuiteSharedConfiguration-mul\AdobeSuiteSharedConfiguration-mul.boot.xml
    AdobeCode: {FE13D314-FB1D-4973-ABC8-BDE5D9D6190B}
        Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_Recommended2-mul\AdobeColorJA_Recommended2-mul.boot.xml
    --------------------  END  - Proxy File Summary -  END  --------------------
    -------------------- BEGIN - Updating Media Sources - BEGIN --------------------
    Updated source path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4
    Updating media info for: {00DF958D-8DD1-416E-8697-A0DBBE702A37}, Effective: {00DF958D-8DD1-416E-8697-A0DBBE702A37}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_USLanguagePack\AdobeFireworks10en_USLanguagePack.msi
    Updating media info for: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}, Effective: {02FD2912-C5C4-41f0-B7D2-0C1871EB9565}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-es-ExtensionFL30\AdobeFlash10-es-ExtensionFL30.msi
    Updating media info for: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}, Effective: {043A67CA-08C4-4669-A2A1-B03F6D8D509C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll\AdobeWinSoftLinguisticsPluginAll.msi
    Updating media info for: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}, Effective: {064F0D64-1F54-4F4B-953E-BAED5D7E69B2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-mul\AdobePDFSettings9-mul.msi
    Updating media info for: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}, Effective: {08D66D31-CC4B-101B-B7BF-FD1B1E2718A8}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler-mul\AdobeInDesign6IconHandler-mul.msi
    Updating media info for: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}, Effective: {092DF7B0-6E10-4718-9763-9704CC4E6EF9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul\AdobeALMAnchorService2-mul.msi
    Updating media info for: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}, Effective: {0967604F-33E6-4C6B-934B-157C3AB4ED4C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtensionManager2All\AdobeExtensionManager2All.msi
    Updating media info for: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}, Effective: {0A621EC5-B98B-45C9-95FE-A7D0DA3150EA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_axDbg_mul\AdobeFlashPlayer10_axDbg_mul.msi
    Updating media info for: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}, Effective: {0C0BD663-FF73-4EA4-9FF7-A7AE0405B90F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10fr_CALanguagePack\AdobeDreamweaver10fr_CALanguagePack.ms i
    Updating media info for: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}, Effective: {0C91FCEB-C2EF-101B-89B8-C06AE9160079}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-en_GB\AdobeInDesign6CommonLang-en_GB.msi
    Updating media info for: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}, Effective: {0D47D055-102E-443D-9FE7-FFF0BBAB6A98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul-x64\AdobeTypeSupport9-mul-x64.msi
    Updating media info for: {14A5A29B-D252-4575-B40C-695B8D8B34D5}, Effective: {14A5A29B-D252-4575-B40C-695B8D8B34D5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeBridge3All\AdobeBridge3All.msi
    Updating media info for: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}, Effective: {176894A3-E35F-45C0-98E3-3FB4CD46C0E0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Support\AdobePhotoshop11-Support.msi
    Updating media info for: {195C539A-1546-43A8-A224-C03FE427F47D}, Effective: {195C539A-1546-43A8-A224-C03FE427F47D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-es_MXLanguagePack\AdobeFlash10-es_MXLanguagePack.msi
    Updating media info for: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}, Effective: {198E1366-F2E8-4853-8A6B-B0CF8BDBF091}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_CN\AdobeSGM3-zh_CN.msi
    Updating media info for: {223EB970-F510-4D0A-A7D0-0B79B163B35B}, Effective: {223EB970-F510-4D0A-A7D0-0B79B163B35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeALMAnchorService2-mul-x64\AdobeALMAnchorService2-mul-x64.msi
    Updating media info for: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}, Effective: {22DBAEF9-C0EE-101B-ACA7-89BA7D08F8B9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-es_MX\AdobeInDesign6AppLang-es_MX.msi
    Updating media info for: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}, Effective: {289C46A2-F2F7-4887-A8DA-5CB1AB65754D}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDreamweaver10-mul\AdobeDreamweaver10-mul.msi
    Updating media info for: {2965A5F0-0326-4479-B140-F5799BD025B7}, Effective: {2965A5F0-0326-4479-B140-F5799BD025B7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All\AdobeCameraRaw5.0All.msi
    Updating media info for: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}, Effective: {2B0F340D-1EAF-4471-90A8-BC380EF7209A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10en_GBLanguagePack\AdobeFireworks10en_GBLanguagePack.msi
    Updating media info for: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}, Effective: {2B47D5DE-E019-4130-AB69-2DAB4DEEBB0A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorJA_ExtraSettings2-mul\AdobeColorJA_ExtraSettings2-mul.msi
    Updating media info for: {2BD22DAB-D025-4c9a-A62E-DAD828393885}, Effective: {2BD22DAB-D025-4c9a-A62E-DAD828393885}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-en-ExtensionFL30\AdobeFlash10-en-ExtensionFL30.msi
    Updating media info for: {2E39F462-F4AE-4617-8416-CDCEC9C18232}, Effective: {2E39F462-F4AE-4617-8416-CDCEC9C18232}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeIllustrator14en_USLanguagePack\AdobeIllustrator14en_USLanguagePack.ms i
    Updating media info for: {3095E614-711B-48D2-BAAF-0CA9D9968F68}, Effective: {3095E614-711B-48D2-BAAF-0CA9D9968F68}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeOutputModuleAll\AdobeOutputModuleAll.msi
    Updating media info for: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}, Effective: {31FC14DD-7641-4BEB-B5D1-9976F99AF956}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAll\AdobeFontsAll.msi
    Updating media info for: {324A6E8E-CD0F-4D37-9143-05468F0204C3}, Effective: {324A6E8E-CD0F-4D37-9143-05468F0204C3}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB_x64\AdobePhotoshop11-en_GB_x64.msi
    Updating media info for: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}, Effective: {3251BB24-1889-4BB4-9774-BA0D57FE7D0E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_GBLanguagePack\AdobeFlash10-en_GBLanguagePack.msi
    Updating media info for: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}, Effective: {3410D3EC-5407-4BA7-92D9-55207A04C3BF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US\AdobePhotoshop11-en_US.msi
    Updating media info for: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}, Effective: {3419CF4A-C105-101B-B1EE-EF5CA3F6A41C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6AppLang-fr_CA\AdobeInDesign6AppLang-fr_CA.msi
    Updating media info for: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}, Effective: {34BBC769-B1F1-412A-8663-50B2EAB6D5A9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-fr_CA\DeviceCentral2LP-fr_CA.msi
    Updating media info for: {35304775-CB5F-101B-A142-83B5468C225C}, Effective: {35304775-CB5F-101B-A142-83B5468C225C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppBase-mul\AdobeInDesign6AppBase-mul.msi
    Updating media info for: {368BF6FC-8F78-4936-B381-BFE2B4880334}, Effective: {368BF6FC-8F78-4936-B381-BFE2B4880334}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_US_x64\AdobePhotoshop11-en_US_x64.msi
    Updating media info for: {395FC443-B34B-4E77-9928-23C147FC83F1}, Effective: {395FC443-B34B-4E77-9928-23C147FC83F1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeTypeSupport9-mul\AdobeTypeSupport9-mul.msi
    Updating media info for: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}, Effective: {3A17921E-0B93-40C6-B0A9-3CD40475B3F0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA_x64\AdobePhotoshop11-fr_CA_x64.msi
    Updating media info for: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}, Effective: {3A4D8E3D-83E0-425F-A8FB-B04538CDC2A0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCSIAll\AdobeCSIAll.msi
    Updating media info for: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}, Effective: {3A5B6B11-CB5C-101B-89C0-E6A199775FEF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Roman\AdobeInDesign6AppFSet-Roman.msi
    Updating media info for: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}, Effective: {3C2CCCD6-CB9D-4288-8B3D-EF7AEC16C35B}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-mul\AdobeFlash10-mul.msi
    Updating media info for: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}, Effective: {3CD02B3D-9EEE-4786-95A8-73E7BA8558CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDriveAll\AdobeDriveAll.msi
    Updating media info for: {3D9625C4-525A-4368-932D-749B91B3B222}, Effective: {3D9625C4-525A-4368-932D-749B91B3B222}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-fr-ExtensionFL30\AdobeFlash10-fr-ExtensionFL30.msi
    Updating media info for: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}, Effective: {40E33B80-0C73-41A0-82A5-9AF7D1D68C98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFontsAllx64\AdobeFontsAllx64.msi
    Updating media info for: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}, Effective: {48ECA3E4-C4E8-101B-A3E5-8A776B36B2F7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-fr_CA\AdobeInDesign6CommonLang-fr_CA.msi
    Updating media info for: {490F274E-689A-4ECF-AC3E-322347ED7613}, Effective: {490F274E-689A-4ECF-AC3E-322347ED7613}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeExtendScriptToolKit3.0.0All\AdobeExtendScriptToolkit3.0.0All.msi
    Updating media info for: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}, Effective: {4F3CE025-D60B-4E6B-8D39-B04CD3769008}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeVideoProfilesCS2-mul\AdobeVideoProfilesCS2-mul.msi
    Updating media info for: {52432964-89C2-48CD-9749-4036D3E97BD9}, Effective: {52432964-89C2-48CD-9749-4036D3E97BD9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX_x64\AdobePhotoshop11-es_MX_x64.msi
    Updating media info for: {53560287-20EA-4EB6-9B5C-5B1EC080350A}, Effective: {53560287-20EA-4EB6-9B5C-5B1EC080350A}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\kuler2.0-mul\kuler2.0-mul.msi
    Updating media info for: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}, Effective: {53EBE8B3-CB5B-101B-82B1-D22FEF2EEFE5}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6AppFSet-Japan\AdobeInDesign6AppFSet-Japan.msi
    Updating media info for: {563275A9-CC66-101B-8B71-81B8A321A480}, Effective: {563275A9-CC66-101B-8B71-81B8A321A480}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeInDesign6IconHandler64-mul\AdobeInDesign6IconHandler64-mul.msi
    Updating media info for: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}, Effective: {5746C6E3-DC6E-4762-9445-F89C50B5E1D2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlashPlayer10_plDbg_mul\AdobeFlashPlayer10_plDbg_mul.msi
    Updating media info for: {587AF245-DD3F-402A-A32C-4321594DD279}, Effective: {587AF245-DD3F-402A-A32C-4321594DD279}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-en_GB\AdobePhotoshop11-en_GB.msi
    Updating media info for: {5A2D6654-8164-4810-A76F-FD160223558E}, Effective: {5A2D6654-8164-4810-A76F-FD160223558E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_ExtraSettings2-mul\AdobeColorNA_ExtraSettings2-mul.msi
    Updating media info for: {5C99A447-812B-4531-816B-38F0C8B19F02}, Effective: {5C99A447-812B-4531-816B-38F0C8B19F02}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCMaps2-mul\AdobeCMaps2-mul.msi
    Updating media info for: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}, Effective: {5D195AB1-30AC-44F6-93FE-225CE5BBAB74}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\Acrobatcom-mul\AIRApplicationRunner.exe
    Updating media info for: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}, Effective: {603DA164-1FA4-43F4-AD82-0A56206E5BD7}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSearchforHelp-mul\AdobeSearchforHelp-mul.msi
    Updating media info for: {6743AE49-4594-4CAE-807C-27682446F498}, Effective: {6743AE49-4594-4CAE-807C-27682446F498}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-mul\AIRApplicationRunner.exe
    Updating media info for: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}, Effective: {69A6AF34-639F-4AC8-8EFB-86DB91C5E106}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_ExtraSettings2-mul\AdobeColorEU_ExtraSettings2-mul.msi
    Updating media info for: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}, Effective: {6A7D180B-9A75-4C62-BE94-FE44BE3732C2}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDrivex64All\AdobeDrivex64All.msi
    Updating media info for: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}, Effective: {6ADE0200-DE21-4D6C-AFB1-DF7D0D77CB47}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFlash10-en_USLanguagePack\AdobeFlash10-en_USLanguagePack.msi
    Updating media info for: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}, Effective: {6CA25E84-FDC9-4EAE-86A6-FE0697BAF171}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorNA_Recommended2-mul\AdobeColorNA_Recommended2-mul.msi
    Updating media info for: {71C506FA-C006-4822-A371-059856E706CA}, Effective: {71C506FA-C006-4822-A371-059856E706CA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeCameraRaw5.0All-x64\AdobeCameraRaw5.0All-x64.msi
    Updating media info for: {731F2B61-8028-4E63-95BF-B13B224DA13E}, Effective: {731F2B61-8028-4E63-95BF-B13B224DA13E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-other\AdobeFlash10-STI-other.msi
    Updating media info for: {73656117-7621-4603-9830-786F7F46F966}, Effective: {73656117-7621-4603-9830-786F7F46F966}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeServiceManager-mul\AdobeServiceManager-mul.msi
    Updating media info for: {76A848DA-E186-42F0-B057-8FCC2490C40E}, Effective: {76A848DA-E186-42F0-B057-8FCC2490C40E}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-es_MX\DeviceCentral2LP-es_MX.msi
    Updating media info for: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}, Effective: {79E0F594-E8F3-4930-8EBD-0C7178302EFB}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorPhotoshop2-mul\AdobeColorPhotoshop2-mul.msi
    Updating media info for: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}, Effective: {7F60FD0C-F2FF-433A-A91C-EC76152DEF05}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeIllustrator14mul\AdobeIllustrator14mul.msi
    Updating media info for: {7FC72310-D125-41B7-943A-EC467BA72F82}, Effective: {7FC72310-D125-41B7-943A-EC467BA72F82}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAssetServices4All\AdobeAssetServices4All.msi
    Updating media info for: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}, Effective: {8167335C-8FEA-4576-8EC2-8AC77EC58F19}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFL9-mul\AdobePDFL9-mul.msi
    Updating media info for: {85022982-C128-4177-96E4-6E04B88C489C}, Effective: {85022982-C128-4177-96E4-6E04B88C489C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeDreamweaver10en_GBLanguagePack\AdobeDreamweaver10en_GBLanguagePack.ms i
    Updating media info for: {85112378-F845-4581-9499-2D5E38441E76}, Effective: {85112378-F845-4581-9499-2D5E38441E76}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDynamicLinkSupport1All\AdobeDynamiclinkSupport1All.msi
    Updating media info for: {869E3432-BDAC-4211-B1DC-EC211962EEFA}, Effective: {869E3432-BDAC-4211-B1DC-EC211962EEFA}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFireworks10All\AdobeFireworks10All.msi
    Updating media info for: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}, Effective: {87809DB4-F038-4C7B-9CA9-FFB6EAE6042F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDefaultLanguage2-mul\AdobeDefaultLanguage2-mul.msi
    Updating media info for: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}, Effective: {87C4EC3E-47F0-4287-A436-9ADA103E05E9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeXMPPanelsAll\AdobeXMPPanelsAll.msi
    Updating media info for: {88346284-C41C-101B-99A2-AAB2A0A1B87C}, Effective: {88346284-C41C-101B-99A2-AAB2A0A1B87C}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeInDesign6CommonLang-es_MX\AdobeInDesign6CommonLang-es_MX.msi
    Updating media info for: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}, Effective: {8AD0C0B9-B397-45FE-89A3-D42F95F6E9EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeDeviceCentral2-mul\AdobeDeviceCentral2-mul.msi
    Updating media info for: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}, Effective: {8B4C951B-F853-4B05-B892-9D5B3CD8AC98}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePDFSettings9-ja_JP\AdobePDFSettings9-ja_JP.msi
    Updating media info for: {8C273902-BE22-429D-BEEF-C9FFABF18178}, Effective: {8C273902-BE22-429D-BEEF-C9FFABF18178}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-STI-fr\AdobeFlash10-STI-fr.msi
    Updating media info for: {8EA01C93-7DA6-461D-A794-DF98C4268927}, Effective: {8EA01C93-7DA6-461D-A794-DF98C4268927}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-es_MX\AdobePhotoshop11-es_MX.msi
    Updating media info for: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}, Effective: {94C6AEF4-BE0D-431B-B0A5-567E6B89E576}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\aifsdk-win\aifsdk-win.msi
    Updating media info for: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}, Effective: {98D81F21-D408-4431-B1CD-FD5F34F70DA0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeWinSoftLinguisticsPluginAll_x64\AdobeWinSoftLinguisticsPluginAll_x64.ms i
    Updating media info for: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}, Effective: {9907B3BB-23CD-424E-B18F-A2E158D4B6D0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll\AdobeLinguisticsAll.msi
    Updating media info for: {9C6EE72C-3B56-4218-8424-E763E2E0D286}, Effective: {9C6EE72C-3B56-4218-8424-E763E2E0D286}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobeFireworks10fr_CALanguagePack\AdobeFireworks10fr_CALanguagePack.msi
    Updating media info for: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}, Effective: {9D0C6527-C1EC-4AFD-B446-4BC12C83C8EF}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorEU_Recommended2-mul\AdobeColorEU_Recommended2-mul.msi
    Updating media info for: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}, Effective: {9DFDAC02-972C-4A6A-9419-AD702DC40EC6}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetCMYK2-mul\AdobeColorCommonSetCMYK2-mul.msi
    Updating media info for: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}, Effective: {9F299EC3-0FBB-4C64-80C8-66849A26CFBD}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeLinguisticsAll_x64\AdobeLinguisticsAll_x64.msi
    Updating media info for: {A2240090-CA81-4762-82DC-EAFD1503FA3F}, Effective: {A2240090-CA81-4762-82DC-EAFD1503FA3F}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeFlash10-others-ExtensionFL30\AdobeFlash10-others-ExtensionFL30.msi
    Updating media info for: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}, Effective: {A286D8E4-3168-49EB-89B5-CF7D8DF8D985}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\DeviceCentral2LP-en_US\DeviceCentral2LP-en_US.msi
    Updating media info for: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}, Effective: {A4EEE829-8B33-4609-874F-AD0CFD8D6AF0}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\extensions\AdobePhotoshop11-fr_CA\AdobePhotoshop11-fr_CA.msi
    Updating media info for: {A6148177-E733-4F44-8123-C7565DFA7819}, Effective: {A6148177-E733-4F44-8123-C7565DFA7819}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobePhotoshop11-Core_x64\AdobePhotoshop11-Core_x64.msi
    Updating media info for: {A80B7019-16DF-42DB-BF83-B6B3452677A1}, Effective: {A80B7019-16DF-42DB-BF83-B6B3452677A1}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAMP-fr_FR\Installer.bat
    Updating media info for: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}, Effective: {A9A71A55-3C8A-4DCD-8291-1F4B749627C9}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAUM6.0All\AdobeAUM6.0All.msi
    Updating media info for: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}, Effective: {AA603BD2-D4CF-436C-BE8E-DC3E0C337734}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeSGM3-zh_TW\AdobeSGM3-zh_TW.msi
    Updating media info for: {AB8E4534-C573-4CC9-BA6A-76DD14055510}, Effective: {AB8E4534-C573-4CC9-BA6A-76DD14055510}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeColorCommonSetRGB2-mul\AdobeColorCommonSetRGB2-mul.msi
    Updating media info for: {AC76BA86-1028-0000-7760-000000000004}, Effective: {AC76BA86-1028-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_TW\AcroPro.msi
    Updating media info for: {AC76BA86-1029-4770-7760-000000000004}, Effective: {AC76BA86-1029-4770-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-cs_CZ\AcroPro.msi
    Updating media info for: {AC76BA86-1033-F400-7760-000000000004}, Effective: {AC76BA86-1033-F400-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-fr_FR\AcroPro.msi
    Updating media info for: {AC76BA86-1040-7D70-7760-000000000004}, Effective: {AC76BA86-1040-7D70-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-es_ES\AcroPro.msi
    Updating media info for: {AC76BA86-1041-0000-7760-000000000004}, Effective: {AC76BA86-1041-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ja_JP\AcroPro.msi
    Updating media info for: {AC76BA86-1042-0000-7760-000000000004}, Effective: {AC76BA86-1042-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ko_KR\AcroPro.msi
    Updating media info for: {AC76BA86-1048-8780-7760-000000000004}, Effective: {AC76BA86-1048-8780-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-ru_RU\AcroPro.msi
    Updating media info for: {AC76BA86-1053-DF60-7760-000000000004}, Effective: {AC76BA86-1053-DF60-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-sv_SE\AcroPro.msi
    Updating media info for: {AC76BA86-2052-0000-7760-000000000004}, Effective: {AC76BA86-2052-0000-7760-000000000004}
    Ignoring original data since install source is local
    Type: 0, Volume Order: 1, Media Name: Adobe CS4 Design Premium Disc 1, Path: C:\Users\vinanji\Downloads\ADBESTDSCS4_LS1\Adobe CS4\payloads\AdobeAcrobat9-zh_CN\AcroPro.msi
    Updating media info for: {AEACF6C0-8690-48D1-A24

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    cs4 wasn't designed for that os, System requirements | CS4, Point Products
    you can check other users success here, http://roaringapps.com/apps:table
    you can try cleaning before installing, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    and, if all else fails, you can check your log files for more detailed error info, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

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    some people have had some success, http://roaringapps.com/apps:table
    you should run the cleaner and then try and install, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    if that fails with the same nondescript message, check your install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

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