Adobe Customization Wizard XI with Reader XI-not all options are available

I'm using the Adobe Reader XI redistributable (yes, I got the license and special download, etc.)
I've followed the Enterprise administration kit which makes me extract and build an AIP.  All is well
What I notice is that the Customization Wizard has some options grayed out.
For example, the DOCS for the customization wizard say that I can fill out username, organization, etc.
But those are grayed out.
Also, I cannot select the Installation Options -> Remove previous version of Acrobat (it's grayed out).  I can only select the Remove all versions of Reader.
Any idea why this is?
I point it to the AIP reader .MSI File when i built the customization kit.

You should post this on the Enterprise Deployment forum but  the username, organization, etc... are for Acrobat only.  The ability to uninstall Acrobat is for Acrobat only.  It would be a bad thing for Reader to uninstall a more capable product like Acrobat Standard or Acrobat Pro no matter what the version.

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