Adobe Design Premium CS 5.5 can not activate software

please help I re-installed a new hard-drive and loaded my old creative suite cs5.
I also updated my adobe reader to current and all mac versions 10.6.8 etc
updated my snow leopard to mountain lion,
but now i can't open any CREATIVE SUITE programmes like photoshop/illustrator/ indesign etc
the error reads activation failure DO U THINK THE HARD DRIVE SERIAL NUMBER HAS SOMETHING TO DO WITH IT?
Can you help I need this for university which starts again tomorrow AND I AM STRESSED.
My kind regards
super lane

Contact Adobe Tech support to get the activation count reset.
Below link will help you contact Adobe
http://www.adobe.com/support/chat/ivrchat.html
http://helpx.adobe.com/contact.html

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