Adobe Digital Ed 4.0 will not open -- gets a Microsoft error message "encountered a problem and needs to close"
Does not open.
Instead Microsoft error message "encounters a problem and needs to close".
I have already tried the uninstall & reinstall "solution".
What else can I do. I have a paid for document I would like to read.
Thanks.
Hi ynotcookit
Please make sure that antivirus has been disabled...
Check the .net framework installed on the machine and update it, if required
Also, Let us know the exact OS that you're using?
Thanks,
Mandeep
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Launching adobe digital editions 4.0 - error message "encontered a problem and need to close
Hello,
i've installed ADE for the first time and cannot get it work. WHen I click on the icon I receive a message that it encontered a problem and needs to close. Where can I get advice how to fix it?
Thanks.Hi ynotcookit
Please make sure that antivirus has been disabled...
Check the .net framework installed on the machine and update it, if required
Also, Let us know the exact OS that you're using?
Thanks,
Mandeep -
Adobe Acrobat Elements Encountered an Problem and Needs To Close....
I have had problems with right clicking on documents and then choosing 'convert to PDF' or convert to 'PDF and Email' - the error message that I am getting are: For:
'Convert to PDF' - Adobe Acrobat Elements has encountered a problem and needs to close
and
'Convert to PDF and Email' - I get the Internet Explorer has encountered a problem and needs to close
What can I do to try to fix this?Acrobat Version is 8.1.7
OS - Windows XP
It works if I open the document and then print to the Adobe PDF Printer, but I love being able to use the right click function! It use to work, but all of a sudden I get this error! -
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My iTunes will not open anymore, giving me the error message: "iTunes has encountered a problem and needs to close. We are sorry for the inconvenience." I have uninstalled and reinstalled iTunes several times, and with different versions. Nothing I do seems to work. I have even copied the program files from a friend whose iTunes does work, hoping that would fix it, but to no avail. Has anyone discovered a way to fix this problem. I have a friend who has the same problem, but hasn't been able to fix it either.
What happens when you go into control panel, click on the Quick Tunes config icon, and then select the audio tab? If you get an error, Quick Time is corrupted. Also double check your sound card drivers. Can you play any sound at all? Does Windows Media Player function? What is you anti virus software?
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Hello,
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Adobe digital editions 2.0 has encountered a problem and needs to close?
When attempting to launch Adobe Digital Editions I get "adobe digital editions 2.0 has encountered a problem and needs to close"
Windows XP
This product has been working until today
Tried uninstalling and reinstallingI don't know why it has stopped ~ maybe an incompatible Windows update.
Unless you really need the (few) extra features of 2.0, you'll be much better off on 1.7.2.
There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172 -
I submitted this support request to NI on 8/12/2010.
When I compile my LV 8.6 app in LV2010 I get this error:
"LabVIEW 10.0 Development System has encountered a problem and needs to close. We are sorry for the inconvenience."
I was told to do a "Mass Compile" of my LV 8.6 app in LV2010...this failed too.
I was then told to go to each and every vi and "Mass Compile" individually...after about the 50th vi this got old quickly...and it still didn't compile. I then sent NI tech support "my code". The good news is my LV 8.6 app didn't compile with LV2010 @ NI.
My LV 8.6 app compiles and runs great in LV 8.6. I don't want to be left behind with the newer upgrades and I want to move to LV2010. I have lots of LV8.6 code to maintain and I really don't have the time to debug all of my apps.
I was told this will be looked @ in LV2010 SP1.
One note...back up your LV8.6 data before you move to LV2010. Once your LV8.6 code is compiled in LV2010 you will not be able to go back to LV8.6.
I restored all of my LV8.6 code and I'm back working with LV8.6.
It's a tough call, do I stay in LV8.6 and get left behind?
Do I bite the bullet and try to debug this mess in LV2010?
I was told the compiler is completely different in LV2010. That's great, but one reason I have NI Maintenance Agreement is to keep updated with the latest software. I can't afford to re-compile LV code every few years. Like most people, maintaining my Apps with customer's revisions, and modifications is enough work. I don't want more work!
I was told LV2010 SP1 would likely appear in May or June of 2011. I'd hate to break out my old Turbo Pascal apps again...but hey...they still work! My NI maintenance agreement is due this month too, I guess I'll pay NI one more year, and see if they come up with a solution. But if NI doesn't fix this LV8.6 compile in LV2010 problem...I don't see any value staying current with LV software.
I found another Bug with LV2010...you are going to love this one!
There is a new "LV Update Service". Perfect! I like updating my LV software when new patches are available. When I click "update" the update spins over and over "Checking for New Version". I have let it run ALL day with no results...just sits and spins over and over.
OK, I know give NI a break! Yes, LV2010 has a new compiler...and Yes, I will renew my NI maintenance agreement. I just want NI to know failing to compile just one LV8.6 app in LV2010 is not a good idea for customer relations.
Thanks,
DougFor your update service problem
Unable to Update Current Version of NI Update Service
Why am I Unable to Update My Version of NI Update Service in Windows Vista or Windows 7? -
Firefox was working well. One day I logged on to use Firefox and was prompted to update my version which I did. After or during the update the following message was given on the screen "firefox has encountered a problem and needs to close". It closed and now every time I click on the firefox icon I get the same message from Microsoft. That is all the information I get. Each time I go to open Firefox I get the same message. There is an error message attached to the Microsoft dialog box, but I don't understand what it means.
I have sent it to Microsoft but no reply.Make sure that you aren't running Firefox in some compatibility mode (e.g. [http://en.wikipedia.org/wiki/Rosetta_%28software%29 Rosetta]).
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Why do I keep getting an error message from Digital Editions saying that it has encountered a problem and needs to close. I need this programme to download a text book from Proquest for University work what gives????
You are using ADE on Windows or Mac ? and their versions ??
Please restart your machine and try once again.
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Adobe Audition has encountered a problem and needs to close.
I have been using Audition 2.0 on this computer for quite some time and suddenly now when I open it, I get the cryptic error dialogue:
"Adobe Audition has encountered a problem and needs to close. We are sorry for the inconvenience. If you were in the middle of something, the information you were working on might be lost. For more information about this error, click here."
When I click for more information, it's something useless like:
AppName: audition.exe AppVer: 2.0.5306.2 ModName: unknown
ModVer: 0.0.0.0 Offset: 65726168
Nothing on my computer has changed. There are no viruses. I have not added any new audio plug-ins. I am completely up to date with all critical Windows XP SP3 updates and none have been downloaded and installed recently anyway.
I searched the knowledgebase and found a document that suggesting many things to try. I tried them all, including running the Windows hard disk "check disk" tool with options to fix file system errors and recover bad sectors. I also defragmented the hard drive. Lastly, I completely uninstalled Audition, then manually deleted any remaining files, including registry entries as suggested in another knowledgebase article.
I then re-installed Audition 2.0 and it did exactly the same thing! This it maddening. Now it gets even more interesting. I discovered that if I start up the
Adobe ExtendScript Toolkit that Adobe Audition installed also, then try to launch Audition from the toolkit, IT STARTS CORRECTLY! I can then close the toolkit and use it like normal. Weird work-around.
What the heck could possibly be going on? Anyone have any ideas? I've attached the error log file that is generated by the error but I doubt it will be of much help.
Thanks!
Steve in Chicagostevefoobar2: I may have found a solution for you.
I had the same thing happen to me today. I was using Audition 2 this morning without any problems. But this afternoon, it started giving me the exact same error with no apparent reason. Nothing on my system had changed.
So I uninstalled it and installed Audition 3 in its place. Audition 3 continued to have the same problem that Audition 2 had, so we can assume that this is not something that was changed between versions.
But my attention was brought to the fact that you and I are both running Windows XP SP3 fully up-to-date. So I thought I'd try seeing it from the angle of a problem with Windows instead of Audition, and see if I didn't get a better result -
First, I logged on to Windows as Administrator. This may or may not be required, but you'll probably want to do it just in case (you'll see what I mean later). At this point, Audition still crashed the same way when I opened it, so I moved on to my next troubleshooting strategy -
Instead of opening Audition directly, I right-clicked the Audition icon and selected "Run as..." This may seem odd since I was already logged in as Administrator, but it proved to be the solution in my case.
In the "Run As" diolog, there are two main options: run as current user, or run as another user.
Since I was already logged in as Administrator, I could safely select the first option (run as current user). But here's the catch: selecting the first option allowed me to UNcheck the box underneath that says "Protect my computer and data from unauthorized program activity" (see the attached picture)
Audition opened without any problems when I did this.
This makes me think that one of the Windows security features suddenly decided to block something that Audition was trying to do, crashing the program in the process. By turning off this security feature, the problem was solved. And I only had to do it once. Every time afterwards, Audition has opened without any problems when I simply open it from my desktop. Perhaps Windows now remembers not to block Audition in the future.
However, I have not restarted my computer yet, or logged off as Administrator. You may need to tweak this solution if you plan to do either of these things. You may end up having to "Run as" Audition every time you restart your computer or log off. You may even need to select the SECOND option, and run the program as Administrator with the appropriate password.
Anyway, this was the only post I could find on Adobe.com concerning this problem, so I thought I'd post my solution in case it helped someone else. -
Adobe Acrobat has encountered a problem and needs to close.
Just recently when I launch Acrobat X after about 10 seconds I get this error, "Adobe Acrobat has encountered a problem and needs to close. We are sorry for the inconvenience." I can create PDFs and open PDFs for 10 seconds. I've done a repair of Acrobat, I tried a new user account, and I disbled all my start up items. I still get the same error I have no clue what to do. Any suggestions?
J.R.OK Will, I pressed ctrl + Shift and double clicked on a desktop icon of a file.pdf I had saved there and it opened and is still open. By not pressing ctrl + Shift the file opens then closes with that error in about10 seconds.
So now, what has that proved to us is the issue? Doesn't that load Acrobat without all the extensions?
This issue just started a few days ago and all I remember installing on my computer were some Window's updates.
J.R. -
Adobe Muse.exe has encountered a problem and needs to close.
I get this message when trying to open muse. It happened after an upgrade.
"Adobe Muse.exe has encountered a problem and needs to close. We are sorry for the inconvenience."
Is there anything I can do?Please send me ([email protected]) the MuseLog.txt file from your Documents folder.
Then please delete the "MBLStore" and "OOBE" folders found in
on Mac: <yourusername>/Library/Application Support/Adobe
on Windows XP: <youruser>\Local Settings\Application Data\Adobe
on Windows 7: <youruser>\AppData\Local\Adobe
and delete the "AdobeMuse" folder found in
on Mac: <yourusername>/Library/Preferences
on Windows XP: <youruser>\Local Settings\
on Windows 7: <youruser>\AppData\Roaming
Then launch Muse. It will go through the first launch experience of asking for UI language, AdobeID, etc.
Please let me know whether or not that works. Thanks. -
Adobe Photoshop Lightroom has encountered a problem and needs to close. (ver 1.4.1)
I completed a search for this problem here and other forums, and found very useful information, however, I still need help. My laptop is an HP Pavillion dv1000, Intel Centrino, Windows XP, 1.24G of RAM; Camera is a Canon 5D, shooting JPEG only.
After a couple of weeks enjoying a vacation in the Caribbean, it was time to load all the new pics in the computer. I removed the card from my camera and using windows explorer, downloaded all pics in MyPictures folder. I created a new folder for this trip, and while I was there, I decided to reorganize several folders from previous trips. I renamed and moved folders around, deleted pictures, etc. (I believe that all the changes that I made created my problem.)
Once I finished all the changes with my folders, I launched Lightroom (ver 1.4.1) with the idea of synchronizing the folders and start working on my new pictures. After apx 8 seconds, I got the message: Adobe Photoshop Lightroom has encountered a problem and needs to close. We are sorry for the inconvenience.
After a google search, I found a lot of potential answers to my problem, including this one, which I tried:
"It might also be worth trying a temporary test catalog, just to see whether it's specific to that catalog. To do so, go to File menu > New Catalog and create a new catalog somewhere easy - Desktop perhaps - and just try importing a few photos into that test catalog and see if you can get it to freeze. I'm wondering if the catalog's been damaged slightly by that initial unexpected close, and if so, we'll see if we can get that sorted out for you."
I did exactly that (created a test catalog) and I don't get the error. I am not clear on what does that mean. Could you help me understand it? What do I need to do to use my old catalog? Is it damaged? How can I fix it? Did I loose all the work that I did in my previous pictures?
If I go back to my original catalog, I still get the error.
Thank you in advanced for your assistance.
TonyTony,
Here's something you might try:
Create a new, empty catalogue and try File->Import from catalog... and specify your broken one as input. With luck the damage will be left behind.
If that doesn't work, try deleting or renaming your preferences file. Look here for its location.
And if that doesn't work, try deleting or renaming your presets folder. See that same website for details.
Let us know how you make out.
Hal -
Adobe Reader has encountered a problem and needs to close.
When reading PDF attachments, I get the following: Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work. I get this: This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked. I have tried to download Adobe Reader again but get this when I do: Note: this application already installed.
I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011. I have Windows XP SP3.
Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
Thanks for any help.Thanks for the input. Did you remove Adobe Reader 10 first before you downloaded the older version? If you removed it, how did you do that? The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
Date: Mon, 9 May 2011 00:12:41 -0600
From: [email redacted by moderator]
To: [email redacted by moderator]
Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
hi
i had also the same problem with that version.
so i download older version and this solved the problem.
> -
Adobe Flash CS5 has encountered a problem and needs to close
Hi,
I have two laptops. I have installed Adobe Flash CS5 in my first laptop (Windows XP). When I start the application, it shows the following message:
"Adobe Flash CS5 has encountered a problem and needs to close"
I have installed the Flash CS5 in my second laptop and it worked fine.
Error signature:
AppName: flash.exe AppVer: 11.0.0.485 ModName: updaternotifications.dll
ModVer: 1.0.0.64 Offset: 0006a8dc
Can anybody help?
Thanks.
Houseatry this also
1. Reset preferences:
To reset on Windows, delete:
C:\Documents and Settings\username\Local Settings\Application Data Adobe\Flash CS4\
C:\Windows\system32\Macromed\Flash\FlashAuthor.cfg
To reset on Mac OS X, delete:
/Users/username/Library/Preferences/Flash CS4 Preferences
/Users/username/Library/Preferences/Flash 10 MRU
/Users/username/Library/Preferences/com.adobe.flsh-10.0.plist
/User/%username%/Library/Application Support/Adobe/Flash CS4/
/Library/Application Support/Macromedia/FlashAuthor.cfg
2. Install the latest Flash update if available.
3. Install the latest version of Flash.
4. Install current Windows service packs and other updates.
5. Run Flash in a simplified mode (Windows). / Run Flash in safe mode (MAC OS - Refer to http://kb2.adobe.com/cps/404/kb404936.html)
Some applications or services may cause system errors or freezes when running concurrently with Flash. Services are specialized programs that perform functions to support other programs. Before starting Flash, disable other applications, including startup items (items that start automatically), and services.
To disable startup items and services, see "Disable startup items and services (Windows XP)" (TechNote kb404984).
To re-enable startup items and services:
1. Choose Start > Run, type msconfig, and click OK.
2. Choose Normal Startup on the General tab, click OK, and restart the computer.
Note: If unselected items were present on the Services or Startup tab, then you will need to unselect them again
6. Install Flash from the desktop.
7. Reinstall Flash in a simplified/safe (for MAC OS) mode.
8. Run Flash in a new user account.
9. Check for font problems.
10. Optimize handling of temporary files by Windows XP.
11. Set the virtual memory paging file to the default size.
12. Repair and defragment hard disks.
13. Scan the system for viruses.
14. Identify the file that causes the problem.
15. Install Adobe Flash CS4 on a different computer.
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