Adobe digital edition 2.0 not openned

Hello All,
    In windows xp serivce pack-2, ADE 2.0 is working perfectly for few days only, but after few days ADE 2.0 is not opening. I dont know why it is not opening? Can anyone tell me reason behind this?
If RUN>>MSCONFIG>GENERAL>DIAGNOSTIC STARTUP - LOAD BASIC DEVICES AND SERVICE ONLY > APPLY > OK and restarting the system then the ADE 2.0 is opening.
If RUN>> MSCONFIG>GENERAL>NORMAL  STARTUP - LOAD ALL DEVICE DRIVERS AND SERVICES > APPLY > OK and restarting the system then the ADE 2.0 is NOT opening.  As you people are well aware that we cannot use the diagnostic startup since it will allow basic service and devices only.
I have tried the following methods to overcome this issue (from internet)
1. Uninstall Adobe Digital Editions using one of these two methods:
Start > Programs > Adobe > Adobe Digital Editions > Uninstall
Start > Settings > Control Panel > Add Remove Programs
2. Initiate Uninstall
3. In order to remove all remnants of Adobe Digital Editions /  Adobe Adept from the machine a "Registry Edit" will need to be  performed:
Start > Run > Regedit
4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
5. Remove only the structures that are under the "SOFTWARE"  extensions. This will remove the Adobe ID / License and Activation Keys
6. Clear any outstanding tasks that may be associated to Adobe  Digital Editions downloads
C:\data\my digital editions
C:\my documents\my digital editions
7. Delete any documents within these folders:
Restore > Tasks
Restore > Failed
8. Re-install Adobe Digital Editions
9. I have updated Windows xp from SP2 to SP3
The above methods didn't helped me to solve this issue. Then, i have used DIAGNOSTIC STARTUP and safe mode, it was opened, but not in normal user mode.
Thanks,
Mano.A

ADE2.0 is not supported on XP below SP3 (and doesn't work very well on SP3, and is full of bugs on any OS).
There are lots of bugs in ADE2.0.  Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

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    Hello Sjpt
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    If RUN>>MSCONFIG>GENERAL>DIAGNOSTIC STARTUP - LOAD BASIC DEVICES AND SERVICE ONLY > APPLY > OK and restarting the system then the ADE 2.0 is opening.
    If RUN>> MSCONFIG>GENERAL>NORMAL  STARTUP - LOAD ALL DEVICE DRIVERS AND SERVICES > APPLY > OK and restarting the system then the ADE 2.0 is NOT opening.  As you people are well aware that we cannot use the diagnostic startup since it will allow basic service and devices only.
    I have tried the following methods to overcome this issue (from internet)
    1. Uninstall Adobe Digital Editions using one of these two methods:
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    4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
    5. Remove only the structures that are under the "SOFTWARE"  extensions. This will remove the Adobe ID / License and Activation Keys
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    I have also been trying to get this cover image to display on PC for NOOK but it appears that everyone is having hits problem too. I have followed some trouble shooting guides and renamed the jpg image, Democracy in Business Dust Jacket 300dpi.jpg to cover.jpg but that doesn't seem to work either for NOOK.
    Any help you can give would be appreciated. I am new to InDesign (I know you probably hate hearing that, but I have gotten so close to being done overcoming all the new user hurdles). I think this is my last one before uploading to the appropriate sites - PS. I got the cover page to show up on the Kindle but not Adobe's own product.
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    ebookjunkie, I have just used InDesign to publish two very short "books" (.99 cent variety) and started this thread with the first question. Look to Bob for the expert advice. This is neophyte advice from someone moving from publishing a full book using Word to EPUB/Kindle and now using InDesign to publish to EPUB/Kindle.
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    On the absolutely great news end, you will see a lot of problems about placing images on the iPad with a lot of workarounds. They apparently (Apple) have fixed this as my two publications show images nicely now on both the iPhone and iPad with the iTunes bookshelf/reader. They were "microdots" when viewed previously. I did nothing to fix it and was just not going to publish to the iPAd and just tested them a few weeks ago and they display perfectly. So Apple has fixed the problem. If it looks good on the Nook for PC, it should look good on the iPAD/iPhone now as best I can tell.
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    Author, Speaker and Publisher
    The World's Greatest Salesman and Tom Watson Sr Essays on Leadership

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    2. Open up Adobe Digital Editions. It will ask you to activate  your software with an Adobe ID.
    3. If you create an Adobe ID:
    a.  You may download the book to more than one computer as long as the  computers all
    use the same Adobe ID. (Up to 6 computers can be  activated using one Adobe ID.)
    b. You can transfer your eBooks only  to Nooks that are using the same Adobe ID.
    4. If you decide to  continue anonymously:
    a. You will not be able to transfer eBooks to  your Nook!
    b. You may only download to one computer.
    c. You can  activate an Adobe ID at any time. However, you may lose the rights to  see any
    eBooks that were downloaded previously.
    5. We recommend  that you create an Adobe ID. Follow the steps to do so.
    6. Activate  your Nook by plugging it into your computer with Adobe Digital Editions  open.
    7. Adobe Digital Editions will detect your Nook and ask to  activate it using the same Adobe ID as
    your copy of Adobe Digital  Editions. Follow the prompts. (It may take a few minutes for Digital
    Editions  to see your Nook.)
    Getting your eBook on  to your Nook
    1. Open up Adobe Digital Editions.
    2. Plug in your Nook. If you have not previously set it up, Adobe   Digital Editions will ask to register
    your Nook using the same Adobe  ID as your Digital Editions.
    3. Your Nook will appear on the left  under Bookshelves.
    4. To transfer your eBook to the Nook, click on  your previously  downloaded eBooks and drag them
    to the Nook icon.  The book will transfer.
    5. Unplug your Nook.
    6. To find your new  eBook, go to My Library.
    7. On the touch screen, scroll up until  you see My Documents.
    8. Your new book will be in My Documents.
    9. Enjoy!

  • ACSM files cause Adobe Digital Editions to crash

    So, I've been reading these forums trying to find an answer, but I haven't read about someone with the same problem. (If you know of a discussion where a solution was already posted, please link me if possible.) So, I decided to post this issue and see if anyone has some ideas about what to do.
    I'm running OS 10.6.8 and the most recent Adobe Digital Editions. ADE can open/download some acsm files perfectly fine. However, for many, the application unexpectedly quits as soon as I try to open the acsm file. I know it's not the file, since I can send the file to someone else who uses the same computer and ADE version, and he can open the acsm just fine. I also know it's probably not ADE itself or my connection/firewall/etc., since I can open/download other acsm files perfectly fine. However, there seems to be a large number of acsm files that simply won't work for me and cause ADE to quit unexpectedly. Like I said, these same files work for someone else running the same version of ADE. Where should I look for the problem? These are not public library books. I do research at a graduate school, and these are ebooks that my school has paid for (the tech people there have been unable to help me). The person I sent the acsm files to test is not part of the institution, and yet he can still open the acsm files that I downloaded but can't open. So, I don't think it has to do with authorization either.
    Does anyone have some trobleshooting suggestions beyond what I've just enumerated? Yes, I have uninstalled it and redownloaded it several times, along with essentially every other suggestion I've read on the forums, and still, many acsm files simply cause ADE to unexpectedly quit. If someone really wants, I can paste the entire error message that's given when it unexpectedly quits.
    Thanks for any help.

    I have the 4.0.3 version and when i open the ACSM I get the "fulfilling license" window and then it crashes.  i have uninstalled, reinstalled, authorized & deauthorized ADE.  I tried to use my Overdrive account ID to authorize ADE, but when i downloaded a book, i got an error message so i deauthorized and authorized under my ADE.  i have a mac with OX SY Yosemite version 10.10.2 .
    Process:               Adobe Digital Editions [12973]
    Path:                  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Identifier:            com.adobe.adobedigitaleditions.app
    Version:               4.0.3 (1)
    Code Type:             X86-64 (Native)
    Parent Process:        ??? [1]
    Responsible:           Adobe Digital Editions [12973]
    User ID:               501
    Date/Time:             2015-02-20 10:33:19.660 -0500
    OS Version:            Mac OS X 10.10.2 (14C109)
    Report Version:        11
    Anonymous UUID:        12261240-CB1F-1125-6265-AEEA6B04C483
    Sleep/Wake UUID:       9E40FE2A-46A7-4649-A29D-12D9E6739466
    Time Awake Since Boot: 220000 seconds
    Time Since Wake:       3500 seconds
    Crashed Thread:        0  Dispatch queue: com.apple.main-thread
    Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000102350000-0000000102bbc000 [ 8624K] r-x/rwx SM=COW  /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.adobe.adobedigitaleditions.app 0x00000001025e63a9 DRMDecryptor::MakeFilterContext(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 355
    1   ePub3.dylib                   0x000000010362eebb ePub3::FilterChainSyncStream::FilterChainSyncStream(std::__1::unique_ptr<ePub3::ByteStrea m, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>) + 339
    2   ePub3.dylib                   0x00000001036312fb std::__1::shared_ptr<ePub3::FilterChainSyncStream> std::__1::shared_ptr<ePub3::FilterChainSyncStream>::make_shared<std::__1::unique_ptr<ePub 3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&, std::__1::shared_ptr<ePub3::ManifestItem const>&>(std::__1::unique_ptr<ePub3::ByteStream, std::__1::default_delete<ePub3::ByteStream> >&&, std::__1::vector<std::__1::shared_ptr<ePub3::ContentFilter>, std::__1::allocator<std::__1::shared_ptr<ePub3::ContentFilter> > >&&&, std::__1::shared_ptr<ePub3::ManifestItem const>&&&) + 125
    3   ePub3.dylib                   0x000000010362fffd ePub3::FilterChain::GetSyncFilteredOutputStreamForManifestItem(std::__1::shared_ptr<ePub3 ::ManifestItem const>) const + 437
    4   ePub3.dylib                   0x00000001035e564a ePub3::Package::SyncContentStreamForItem(std::__1::shared_ptr<ePub3::ManifestItem const>) const + 270
    5   ePub3.dylib                   0x00000001035f5f9a ePub3::ManifestItem::ReferencedDocument() const + 176
    6   ePub3.dylib                   0x00000001035d82b0 ePub3::PackageBase::NavTablesFromManifestItem(std::__1::shared_ptr<ePub3::PackageBase>, std::__1::shared_ptr<ePub3::ManifestItem>) + 118
    7   ePub3.dylib                   0x00000001035e03c7 ePub3::Package::Unpack() + 26647
    8   com.adobe.adobedigitaleditions.app 0x0000000102683362 BookContainer::OpenFile(ePub3::string const&) + 2222
    9   com.adobe.adobedigitaleditions.app 0x0000000102683c2f BookContainer::OpenContainerForDRMModule(ePub3::string const&) + 43
    10  com.adobe.adobedigitaleditions.app 0x00000001025e5029 DRMModule::ProcessFile(ePub3::string const&, ePub3::launch) + 1007
    11  ePub3.dylib                   0x00000001035baefb ePub3::ContentModuleManager::LoadContentAtPath(ePub3::string const&, ePub3::launch) + 793
    12  ePub3.dylib                   0x00000001035d2f7c ePub3::Container::OpenContainer(ePub3::string const&) + 68
    13  com.adobe.adobedigitaleditions.app 0x00000001024c717f dpdoc::Document::getPackageProps(char const*) + 311
    14  com.adobe.adobedigitaleditions.app 0x00000001024018b2 _reader_create(char const*, RECORD_TYPE, void**, char*, unsigned int*, signed char) + 220
    15  com.adobe.adobedigitaleditions.app 0x000000010235c554 +[Reader createReaderHandle:type:readerHandle:errorString:] + 104
    16  com.adobe.adobedigitaleditions.app 0x000000010236c012 -[MainWindowController openBookInReadingView:errorString:] + 184
    17  com.adobe.adobedigitaleditions.app 0x000000010236c379 -[MainWindowController onReadInMainWindow:] + 264
    18  com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    19  com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
    20  com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    21  com.adobe.adobedigitaleditions.app 0x0000000102392bd4 -[FulfillmentTaskManager onLibraryItemDidAdd:] + 97
    22  com.apple.CoreFoundation       0x00007fff8be63cdc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
    23  com.apple.CoreFoundation       0x00007fff8bd55244 _CFXNotificationPost + 3140
    24  com.apple.Foundation           0x00007fff8443ec31 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
    25  com.adobe.adobedigitaleditions.app 0x0000000102361699 -[LibraryViewController onRecordAdded:recordHandle:] + 488
    26  com.adobe.adobedigitaleditions.app 0x000000010236cb76 -[AppDelegate onCallBack:param1:param2:] + 209
    27  com.adobe.adobedigitaleditions.app 0x00000001026741dd dplib::LibraryImpl::itemSaved(uft::sref<dplib::ContentRecordImpl> const&) + 239
    28  com.adobe.adobedigitaleditions.app 0x00000001026760ad dplib::WriteFileCallback<dplib::ContentRecordImpl>::invoke(dp::Unknown*) + 47
    29  com.adobe.adobedigitaleditions.app 0x000000010247f792 dpio::FileWriter::bytesReady(unsigned long, dp::Data const&, bool) + 408
    30  com.adobe.adobedigitaleditions.app 0x000000010247a237 dpio::DataStream::requestBytes(unsigned long, unsigned long) + 121
    31  com.adobe.adobedigitaleditions.app 0x000000010247a182 dpio::DataStream::requestInfo() + 158
    32  com.adobe.adobedigitaleditions.app 0x000000010247f3e9 dpio::FileWriter::write(dpio::Partition*, dp::String const&, dpio::Stream*, dp::Callback*) + 147
    33  com.adobe.adobedigitaleditions.app 0x0000000102673e10 dplib::LibraryImpl::saveContentRecord(dplib::ContentRecordImpl*) + 964
    34  com.adobe.adobedigitaleditions.app 0x0000000102670fa9 dplib::LibraryImpl::saveDirtyContentRecords() + 107
    35  com.adobe.adobedigitaleditions.app 0x000000010247b108 dptimer::MultiplexedTimerProvider::timerFired(dptimer::Timer*) + 74
    36  com.adobe.adobedigitaleditions.app 0x00000001023f9f3f -[TimerHandler timerFireMethod:] + 45
    37  com.apple.Foundation           0x00007fff844a2db3 __NSFireTimer + 95
    38  com.apple.CoreFoundation       0x00007fff8bdfab64 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 20
    39  com.apple.CoreFoundation       0x00007fff8bdfa7f3 __CFRunLoopDoTimer + 1059
    40  com.apple.CoreFoundation       0x00007fff8be6ddbd __CFRunLoopDoTimers + 301
    41  com.apple.CoreFoundation       0x00007fff8bdb7288 __CFRunLoopRun + 2024
    42  com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    43  com.apple.HIToolbox           0x00007fff8c95daef RunCurrentEventLoopInMode + 235
    44  com.apple.HIToolbox           0x00007fff8c95d86a ReceiveNextEventCommon + 431
    45  com.apple.HIToolbox           0x00007fff8c95d6ab _BlockUntilNextEventMatchingListInModeWithFilter + 71
    46  com.apple.AppKit               0x00007fff87e79f81 _DPSNextEvent + 964
    47  com.apple.AppKit               0x00007fff87e79730 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
    48  com.apple.AppKit               0x00007fff87e6d593 -[NSApplication run] + 594
    49  com.apple.AppKit               0x00007fff87e58a14 NSApplicationMain + 1832
    50  com.adobe.adobedigitaleditions.app 0x0000000102351604 start + 52
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib         0x00007fff87e0c232 kevent64 + 10
    1   libdispatch.dylib             0x00007fff908fba6a _dispatch_mgr_thread + 52
    Thread 2:: com.apple.NSURLConnectionLoader
    0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    5   com.apple.CFNetwork           0x00007fff8a17bc80 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
    6   com.apple.Foundation           0x00007fff844a490a __NSThread__main__ + 1345
    7   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    8   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    9   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff87e064de mach_msg_trap + 10
    1   libsystem_kernel.dylib         0x00007fff87e0564f mach_msg + 55
    2   com.apple.CoreFoundation       0x00007fff8bdb7b34 __CFRunLoopServiceMachPort + 212
    3   com.apple.CoreFoundation       0x00007fff8bdb6ffb __CFRunLoopRun + 1371
    4   com.apple.CoreFoundation       0x00007fff8bdb6858 CFRunLoopRunSpecific + 296
    5   com.apple.AppKit               0x00007fff87fdd33b _NSEventThread + 137
    6   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    7   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    8   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 4:: com.apple.CFSocket.private
    0   libsystem_kernel.dylib         0x00007fff87e0b3fa __select + 10
    1   libsystem_pthread.dylib       0x00007fff8c115268 _pthread_body + 131
    2   libsystem_pthread.dylib       0x00007fff8c1151e5 _pthread_start + 176
    3   libsystem_pthread.dylib       0x00007fff8c11341d thread_start + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 6:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 8:
    0   libsystem_kernel.dylib         0x00007fff87e0b94a __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff8c11340d start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x00007fff5d8a81d8  rbx: 0x00007fff5d8a82a0  rcx: 0x00000000000186ee  rdx: 0x00000000000186ed
      rdi: 0x0000000000000000  rsi: 0x0000000000000008  rbp: 0x00007fff5d8a8270  rsp: 0x00007fff5d8a81a0
       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x00000000000130c0  r11: 0xffffffffffffff40
      r12: 0x00006080001c6378  r13: 0x0000608000223d60  r14: 0x0000000000000670  r15: 0x0000000000000000
      rip: 0x00000001025e63a9  rfl: 0x0000000000010202  cr2: 0x0000000000000000
    Logical CPU:     1
    Error Code:      0x00000004
    Trap Number:     14

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