Adobe Digital Edition issue

Trying to set up my nook to download books from library. Installed ADE and have not been sucessful to open any book on my nook. Getting a very fast message that says something like "docuement licensed to a different licensed user". Library and B&N have not been able to help me. I have a Mac.

Hi,
I suggest posting this query in the Adobe Digital Edition forum.

Similar Messages

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

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Issue on copyng an e-book from adobe digital editions 2.0 to my pocket book

The issue is the impossibility to copy an e-book from adobe digital editions 2.0 to my pocket book. In particular, it appears a pop-up with an attention signal in which is written "impossible to write the destination file". How could I solve that issue?
Thanks
Mario

Modern kobo books should just use regular Adobe DRM and be readable on compatible ereaders that are authorized to the correct Adobe ID.
I understand older kobo book had different DRM: but I wouldn't expect those to
When Adobe DRM book information say 'no copying', that generally means no copying outside those Adobe DRM limitations.
You should be able to copy within the restrictions. You can double-check that with the sellers (Kobo).
Just double-checking
the pocket book is Adobe DRM compatible?
that you have authorized your pocket book with your current Adobe ID?
menu/Help/Authorize Device when plugged into ADE: Library/Authorize Device if using the older more reliable ADE 1.7.2
If the pocket book is already authorized but to a different ID, you will need to deauthorize it first, ctrl-shift-E to ADE with device plugged in (or cmd-shift-E on Mac).
Be aware that will lose the ability to read DRM books authorized with the previous ID.

InDesign CS5.5 EPUB export not showing cover image in Adobe Digital Editions

I have a document that I am trying to ensure is reflecting the cover image prior to uploading to several EPUB sites like google and Barnes and Noble. I am using Adobe Digital Editions, Calibre, Firefox (EPUBReader) to do the troubleshooting on the document. Calibre shows the cover image Adobe Digital Editions (ADE) does not. Are their any known problems with ADE not reflecting the cover image that I need to be aware of before I continue working on this?
The ADE help says the following:
"Once the items are in your library, there are two ways to view the content of any bookshelf. You can view thumbnails of your items. The thumbnail is the cover page of the item (or just the first page if it doesn't have a cover page). In this view, you see the set of thumbnails and some information about each item (author, title). You can also sort the order in which the items are shown by author, title, date created, number of pages, and so forth."
Here is basic informaiton. I have a cover page in my export to EPUB but ADE will only show the first page. Again Calibre shows the cover page.
CS 5.5
The project is a book (indb) composed of multiple documents (indd)
Exporting as book as an EPUB
On general tab I am "Use existing image"
I am rasterizing the first image in Indesign via the "Object - Object export options" but I am not selecting that option when on the general tab of the Export to EPUB options. I am chosing a file from my disk. I thought that maybe the file name was too long but I changed the image to "cover.jpg" and reexported it but it still does not work.
Here are the contents of the content.opf file with all the pointers. I have updated the file as I believe you can tell with guides, creation date, etc....
It passes the SIGIL check.
The image name is Democracy in Business Dust Jacket 300dpi.jpg. It is 300 dpi and 1650 x 2550. I could also cut in the one that I did for cover.jpg but it only replaces the file name.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<package xmlns="http://www.idpf.org/2007/opf" xmlns:dc="http://purl.org/dc/elements/1.1/" unique-identifier="bookid" version="2.0">
    <metadata>
        <meta name="generator" content="Adobe InDesign"/>
        <meta name="cover" content="Democracy-20in-20Business-20Dust-20Jacket-20300dpi.jpg"/>
        <dc:title>Thomas J. Watson Sr. Essays on Leadership - Democracy in Business</dc:title>
        <dc:creator>Peter E. Greulich</dc:creator>
        <dc:subject>Thomas J. Watson</dc:subject>
        <dc:subject>Tom Watson</dc:subject>
        <dc:subject>Tom Watson Sr.</dc:subject>
        <dc:subject>Leadership</dc:subject>
        <dc:subject>Democracy</dc:subject>
        <dc:subject>Democracy in Business</dc:subject>
        <dc:description></dc:description>
        <dc:publisher>MBI Concepts Corporation</dc:publisher>
        <dc:date>2012-01-01</dc:date>
        <dc:source></dc:source>
        <dc:relation></dc:relation>
        <dc:coverage></dc:coverage>
        <dc:rights>2012 All rights reserved</dc:rights>
        <dc:language>en-US</dc:language>
        <dc:identifier id="bookid">ISBN:9780983373438</dc:identifier>
    </metadata>
    <manifest>
        <item id="ncx" href="toc.ncx" media-type="application/x-dtbncx+xml"/>
        <item id="css" href="template.css" media-type="text/css"/>
        <item id="Book-Cover" href="Book%20Cover.html" media-type="application/xhtml+xml"/>
        <item id="Authors-Works" href="Authors%20Works.html" media-type="application/xhtml+xml"/>
        <item id="Title-Page" href="Title%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Copyright-Page" href="Copyright%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Dedication-Page" href="Dedication%20Page.html" media-type="application/xhtml+xml"/>
        <item id="Table-of-Contents" href="Table%20of%20Contents.html" media-type="application/xhtml+xml"/>
        <item id="Watson-Quote" href="Watson%20Quote.html" media-type="application/xhtml+xml"/>
        <item id="An-IBM-Caretakers-Perspective" href="An%20IBM%20Caretakers%20Perspective.html" media-type="application/xhtml+xml"/>
        <item id="A-Historical-Perspective" href="A%20Historical%20Perspective.html" media-type="application/xhtml+xml"/>
        <item id="Thomas-J-Watson-Sr" href="Thomas%20J%20Watson%20Sr.html" media-type="application/xhtml+xml"/>
        <item id="About-Thomas-J-Watson-Sr" href="About%20Thomas%20J%20Watson%20Sr.html" media-type="application/xhtml+xml"/>
        <item id="About-the-Author" href="About%20the%20Author.html" media-type="application/xhtml+xml"/>
        <item id="Back-Cover" href="Back%20Cover.html" media-type="application/xhtml+xml"/>
        <item id="x1641.jpg" href="images/1641.jpg" media-type="image/jpeg"/>
        <item id="x3604.jpg" href="images/3604.jpg" media-type="image/jpeg"/>
        <item id="x5456.jpg" href="images/5456.jpg" media-type="image/jpeg"/>
        <item id="x5873.jpg" href="images/5873.jpg" media-type="image/jpeg"/>
        <item id="x5875.jpg" href="images/5875.jpg" media-type="image/jpeg"/>
        <item id="x6466.jpg" href="images/6466.jpg" media-type="image/jpeg"/>
        <item id="x6920.jpg" href="images/6920.jpg" media-type="image/jpeg"/>
        <item id="x7617.jpg" href="images/7617.jpg" media-type="image/jpeg"/>
        <item id="x7725.jpg" href="images/7725.jpg" media-type="image/jpeg"/>
        <item id="B-20--20Family-20Spirit-20--2035_fmt.jpeg" href="images/B%20-%20Family%20Spirit%20-%2035_fmt.jpeg" media-type="image/jpeg"/>
        <item id="C-20--20-Depression-20Indust_fmt.jpeg" href="images/C%20-%20-Depression%20Indust_fmt.jpeg" media-type="image/jpeg"/>
        <item id="Democracy-20in-20Business-20Dust-20Jacket-20300dpi.jpg" href="images/Democracy%20in%20Business%20Dust%20Jacket%20300dpi.jpg" media-type="image/jpeg"/>
        <item id="P-20--20Look-20into-20the-20futu_fmt.jpeg" href="images/P%20-%20Look%20into%20the%20futu_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZV-20--20Titles-20mean-20nothi_fmt.jpeg" href="images/ZV%20-%20Titles%20mean%20nothi_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZZZZZ-20--20IBMers-20Study-20a_fmt.jpeg" href="images/ZZZZZ%20-%20IBMers%20Study%20a_fmt.jpeg" media-type="image/jpeg"/>
        <item id="ZZZZZ-20--20Keep-20class-20spi_fmt.jpeg" href="images/ZZZZZ%20-%20Keep%20class%20spi_fmt.jpeg" media-type="image/jpeg"/>
    </manifest>
    <spine toc="ncx">
        <itemref idref="Book-Cover"/>
        <itemref idref="Authors-Works"/>
        <itemref idref="Title-Page"/>
        <itemref idref="Copyright-Page"/>
        <itemref idref="Dedication-Page"/>
        <itemref idref="Table-of-Contents"/>
        <itemref idref="Watson-Quote"/>
        <itemref idref="An-IBM-Caretakers-Perspective"/>
        <itemref idref="A-Historical-Perspective"/>
        <itemref idref="Thomas-J-Watson-Sr"/>
        <itemref idref="About-Thomas-J-Watson-Sr"/>
        <itemref idref="About-the-Author"/>
        <itemref idref="Back-Cover"/>
    </spine>
    <guide>
        <reference type="cover" title="Dust Cover" href="images/Democracy%20in%20Business%20Dust%20Jacket%20300dpi.jpg"/>
        <reference type="title-page" title="Title Page" href="Title%20Page.html"/>
        <reference type="toc" title="Table of Contents" href="Table%20of%20Contents.html"/>
        <reference type="copyright-page" title="Copyright Page" href="Copyright%20Page.html"/>
        <reference type="dedication" title="Dedication Page" href="Dedication%20Page.html"/>
        <reference type="text" title="First Page of Text" href="Watson%20Quote.html"/>
    </guide>
</package>
I have also been trying to get this cover image to display on PC for NOOK but it appears that everyone is having hits problem too. I have followed some trouble shooting guides and renamed the jpg image, Democracy in Business Dust Jacket 300dpi.jpg to cover.jpg but that doesn't seem to work either for NOOK.
Any help you can give would be appreciated. I am new to InDesign (I know you probably hate hearing that, but I have gotten so close to being done overcoming all the new user hurdles). I think this is my last one before uploading to the appropriate sites - PS. I got the cover page to show up on the Kindle but not Adobe's own product.
Thanks
Peter E. Greulich

ebookjunkie, I have just used InDesign to publish two very short "books" (.99 cent variety) and started this thread with the first question. Look to Bob for the expert advice. This is neophyte advice from someone moving from publishing a full book using Word to EPUB/Kindle and now using InDesign to publish to EPUB/Kindle.
First ADE is useless. I say this out of frustration of trying to use it to troubleshoot problems and it has so many problems in displaying an EPUB that you spend a lot of time troubleshooting ADE issues rather than EPUB problems. The problems are not limited to but won't display a cover page properly, text wrapping is iffy, Drop caps a problem, bringing over supported items like drop caps, all small caps, etc.... are also issues as best I can tell. Humble opinion is delete off your desktop. I use the following to troubleshoot my EPUB's/Kindle books on my Windows platform; Calibre, Barnes and Noble's Nook for PC and iPhone iTunes for EPUB (Sigil to look for errors); and for Kindle, Kindle previewer and Kindle for the PC. Even after doing this, I just today saw my book a buyer's Android "Reader" and the pictures did not display at all. So it is publish once and test everywhere! Unfortunately, you just can't test all the possible devices and iterations of readers. (I am from IBM and we couldn't do it, so how publishers are supposed to figure it out is beyond me!)
On the absolutely great news end, you will see a lot of problems about placing images on the iPad with a lot of workarounds. They apparently (Apple) have fixed this as my two publications show images nicely now on both the iPhone and iPad with the iTunes bookshelf/reader. They were "microdots" when viewed previously. I did nothing to fix it and was just not going to publish to the iPAd and just tested them a few weeks ago and they display perfectly. So Apple has fixed the problem. If it looks good on the Nook for PC, it should look good on the iPAD/iPhone now as best I can tell.
Cheers
Peter E. Greulich
Author, Speaker and Publisher
The World's Greatest Salesman and Tom Watson Sr Essays on Leadership

How can I properly and COMPLETELY uninstall Adobe Digital Editions 3.0 from my Mac?

OK, so yeah, I *SHOULD* have known better...
A few months back, against my better judgement and without doing the proper due diligence, I tried installing Adobe Digital Editions 3.0 onto the primary drive of my MacBook Pro (running MacOS 10.6.8).
The tell-tail signs:
PROBLEM #1
While there IS readily available "Tech Specs" documentation for the current Adobe Digital Editions v4.0.1 installer for MacOS (which clearly states "Mac OS X v10.8 or later" is REQUIRED), there is absolutely NO indication or similar documentation for supported system software for PREVIOUS versions of Adobe Digital Editions.
Reference URL:
http://www.adobe.com/support/digitaleditions/downloads.html
PROBLEM #2a
Adobe Digital Editions v3.0 for MacOS comes as an installer (which REQUIRES admin authentication to provide root-level access to your computer).
PROBLEM #2b
Adobe "Digital Editions 3.0 Installer" is FULLY launchable under MacOS 10.6.8 (and the installed application will require MacOS 10.7 or later).
PROBLEM #2c
There is NO associated ("ReadMe" type) support document included on the "ADE_3.0_Installer.dmg" disc image and ZERO integrated documentation within in the installer.
PROBLEM #2d
There is NO Adobe "Digital Editions 3.0" UNinstaller either installed as part of the "Standard" installation package OR currently downloadable from Adobe.com.
PROBLEM #3
Adobe's ONLY MacOS solution to "Uninstall previous versions [prior to the current v4.0] of Adobe Digital Editions for Mac OS" are the following instructions:
It's necessary to have administrator privileges to complete these steps.
1. From your user directory, locate /Applications
2. Drag the digitaleditions1x5 folder to the Trash, and empty the Trash.
Reference URL:
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
PROBLEM #4
Adobe's "What are my contact options?" page indicates BOTH "Chat (within 90 days of registration)" and "Forums" as available "Basic Support" options for Adobe "Digital Editions" software for "Download, install, setup" help, however, "Forums" is the ONLY available choice under "Contact options" for on Adobe's "Contact Customer Care" page (for "Download, install, setup" help with Digital Editions).
Reference URL:
http://helpx.adobe.com/contact.html?step=ADE_downloading-installing-setting-up_s tillNeedHelp
PROBLEM #5
The ONLY available "Basic Support" option for "How-to's & troubleshooting" help is the Adobe Forums...and this is an example of the type nonsense response (then followed by NON-response) that one might receive there:
https://forums.adobe.com/message/6570142
[NOTE: After MUCH searching I did, however, manage to find a potentially interesting "Let us know how we’re doing" link (under the "Our support promise" link found on the "What are my contact options? page). I am going to send them a brief message along with a link to THIS post and hope for the best.]
Reference URL:
http://helpx.adobe.com/contact/what-contact-options.html
PROBLEM #6
While I did NOT realize this prior to my attempting to install Adobe Digital Editions, apparently it would require me to "activate" my computer with an Adobe ID.
[NOTE: This information IS included in the readily accessible FAQ (and I am sure it's also found in the installer integrated software "License"), however, this is a MAJOR "feature" of this software and could be presented MUCH more prominently as an installer integrated "ReadMe" screen.]
Reference URL:
http://www.adobe.com/solutions/ebook/digital-editions/faq.html
...and, as an added bonus, there is a SIGNIFICANT "spyware" issue with this software discussed in further depth here:
http://the-digital-reader.com/2014/10/06/adobe-spying-users-collecting-data-eboo k-libraries/
As an experienced and life-long Mac user, I really SHOULD have known better and I did have second thoughts almost immediately, but by then it was TOO LATE!!!
So, now I have this TOTAL crap, super duper DRM software that required root-level permission to install (AND I couldn't even run this installed v3.0 copy under my preferred MacOS 10.6.8 if I wanted to...but, of course, I now have ABSOLUTELY NO desire to ever use this software again), and I just want to COMPLETELY remove all traces of it from my computer!
A pretty thorough Google search yielded several so-called "solutions" that were as bad or EVEN worse than the very limited "official" resources found directly from Adobe!
Any actual, real working solutions would be VERY greatly appreciated!
Thank you SO MUCH for your time and consideration in reading!!!
Sincerely,
aadams77

Hmm, it shouldn't be that much of a problem. I searched my entire drive for "digital editions", and this is the whole thing:
/Applications/Adobe Digital Editions 3.0.app
/Users/user/Library/Caches/com.adobe.adobedigitaleditions.app
/Users/user/Documents/Digital Editions
/Users/user/Library/Preferences/com.adobe.adobedigitaleditions.app.plist
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.bom
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.plist
/Library/Preferences/com.adobe.DigitalEditions.plist
The application itself, three small files scattered in your user account, to unimportant installation receipt files, and another preference file in the root Library folder. Removing those should remove everything related to version 3, which is what I have installed.
Where I substituted "user" above (for the three entries of /Users/user/...), replace that with whatever the actual name of your user account is.
Edit: I double checked the installer using a small app that sorts out every file in an installer, and where each item would normally be installed. The main app is literally the only item in the installer. The receipts are created by the OS per the installer's data, and the other minor preference files are created when the app is first run. There is nothing else.

Adobe Digital Editions Quit Unexpectedly

Hi there,
I can't open my book from Abode Digital Editions. When I go to Adobe Digital Additions Library and click on the book I purchased, a box pops up saying, "Adobe Digital Editions quit unexpectedly. Click Reopen to open the application again. This report will be sent to Apple automatically." Then when I click on the "Reopen" button, I am automatically taken back to the Adobe Digital Editions Library where the cycle repeats itself. I have seen multiple reports of this same issue from other users in this form. I have called Adobe for support and can't seem to find an answer so far. I would LOVE to have this sorted out so I can use my Kobo and read the books I have purchased. Anyone out there in internet land who can help me, I would appreciate this sooooooo much.
Thank you!

Same problem here. I downloaded and installed ADE 4.0.3 just to check out a library e-book using DRM on my Mac OS X Yosemite. ADE crashed every time I attempted to open that book with a memory address exception. I had no problems opening the default book that comes with the reader though. Looked at iTunes reviews of ADE and Mac users have been complaining about this serious bug since February! What a major fail by Adobe.
I took the suggestion in this thread of downgrading to ADE 3.0. I still had the library's e-book in my library but was now getting a E_ACT_NOT_READY error each time I tried to open it. After some googling, I figured out I needed to reset my authorization token by doing Command-Shift-D. But after regenerating my authorization token, I got a E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER error. Now I think I need to get the library to reset the authorization token for the book since my token has changed. I dropped them a note informing them Adobe Digital Editions 4.0.3 doesn't work on Yosemite and asked them to reset the authorization. I've removed the book from my ADE library and will hopefully be able to download and start reading it next week.

How can I get my e-mail address associated with Adobe Digital Editions?

How can I get my e-mail address associated with Adobe Digital Editions?

gjortega,
Your sidekick may be relaying through a different server. If its on AT&T, it could be using cwmx.com for outgoing. However, cwmx.com only works for AT&T/Cingular EDGE customers. When on Wi-fi it won't allow you to send through it.
Many internet providers, but not all, provide an authenticating SMTP server to use when travelling. If you configured your outgoing server to use the email providers authenticating SMTP server information on a port different from port 25, you will be able to use it on most networks. Some wireless networks filter a wider range of ports, such as some work places.
This article discusses the issue in more detail:
http://docs.info.apple.com/article.html?artnum=305634
Hope this helps,
Nathan C.

Do I need Adobe Digital Editions 2 and 3. on my computer?

Recently I was going through 'Programs and Features' and realized I had Adobe Digital Editions 2 and 3 installed. Are both needed. I am running Vista on Windows 7 (64 bit).
I have medical memory problems and am finding Chrome to be challenging.
I also wonder if this could be related to the problem I am having with not being able to open Adobe Reader. I have the JavaScript all figured out and am trying everything I can think of to open Adobe Reader. I am open to any suggestions.
Because of my problems all replys need to be in English (not in computer jargon) and in a 1, 2, 3 sequence. Sorry to be troublesome but thats me.
Thanks to all who want to give it a try.

I had the same issue. I uninstalled version 2 and my program ran fine. Well, it still has the same problem I had with version 2, which is why I'm in the forums right now, but you don't need both versions. I don't know if having both will cause issues or not (some extensions and apps have this issue) from what I saw, downloading version 3 did not update version 2. You just got another ADE program that was a bit newer.
However, I'm not an expert. This is just what I experienced by uninstalling it. I highly doubt you'd have a problem. And if you do have some weird issue from it? Uninstall all ADE programs from your computer, and then reinstall the most current version available. Should fix you right up. Good luck!
Lovies,
Selenity Jade
Coffee Addict & Insomniac

Why am I getting the error: error getting license License Server communication problem W_ADEPT_CORE_EXPIRED when I try to download a book from the public library using Adobe Digital Editions. It has been working for a few months, but now I suddenly get th

I have checked and the Adobe Digital Editions is authorized. The library book doesn't expire for another 14 days. These have been the only two suggestions that I have found in other forums. Does anyone have any other suggestions?

I am having this exact issue. I just downloaded a book and went to open it and got this exact problem.
I purchased he book through indigo/kobo edition and paid for it and immediately went to open it and am getting the same error
Error getting License. License Server Communication Problem only mine says Bad Device key after.
Not sure why someone has not answered this question yet...i am using windows 7 and this is how i always do it. Never had this problem before when purchasing a book.
i hope someone answers this soon.

Adobe Digital Editions 4.0 crashes each time I try to move a library ebook to my kobo ereader

I am using Mac OS X 10.9.5. I installed ADE 4.0 and was able to use the ascm file from my local library to download a library book to ADE 4.0 bookshelf. ADE recognizes my Kobo eReader, but when I drag the book to the eReader, ADE first tells me it is copying the file to the eReader, then it promptly crashes and gives a long error (pasted below). I tried this on my laptop too, which uses Mac OS X 10.7.5, also with ADE 4.0. Exact same thing happens.
I have no idea what's going on. Does anyone have any suggestions? I tried plugging the eReader in at different times (when ADE is launched, and before it launches), with no change in the error.
Any help will be appreciated!
Error Message:
rocess:
Adobe Digital Editions [830]
Path:
/Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier:
com.adobe.adobedigitaleditions.app
Version:
4.0 (1)
Code Type:
X86-64 (Native)
Parent Process: launchd [138]
Responsible:
Adobe Digital Editions [830]
User ID:
501
Date/Time:
2014-10-19 12:26:44.744 -0400
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: D9964638-76EB-805C-616A-CCF088BC4A27
Sleep/Wake UUID: 7F8B5B6C-3EC2-4447-97D8-316DEFA689DD
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Region Summary:
ReadOnly portion of Libraries: Total=193.8M resident=146.3M(76%) swapped_out_or_unallocated=47.5M(24%)
Writable regions: Total=81.7M written=13.9M(17%) resident=24.1M(29%) swapped_out=0K(0%) unallocated=57.6M(71%)
REGION TYPE
VIRTUAL
===========
=======
CG backing stores
7196K
CG image
468K
CG raster data
24K
CG shared images
180K
CoreAnimation
8K
Foundation
4K
Image IO
308K
Kernel Alloc Once
8K
MALLOC
44.3M
MALLOC (admin)
32K
Memory Tag 242
12K
SQLite page cache
256K
STACK GUARD
56.0M
Stack
10.7M
VM_ALLOCATE
16.4M
__DATA
24.7M
__IMAGE
528K
__LINKEDIT
73.6M
__TEXT
120.2M
__UNICODE
544K
mapped file
54.8M
shared memory
4K
===========
=======
TOTAL
410.0M
Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB
Serial ATA Device: PIONEER DVD-RW DVRTS08
USB Device: Built-in iSight
USB Device: Keyboard Hub
USB Device: eReader-3.8.0
USB Device: Apple Optical USB Mouse
USB Device: Apple Keyboard
USB Device: IR Receiver
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:

Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
Some important kobo related bugs/crashes are fixed in this release.
I hope it fixes your crash issue as well.
Let me know if it works for you.
-chirag

Adobe digital edition 2.0 not openned

Hello All,
In windows xp serivce pack-2, ADE 2.0 is working perfectly for few days only, but after few days ADE 2.0 is not opening. I dont know why it is not opening? Can anyone tell me reason behind this?
If RUN>>MSCONFIG>GENERAL>DIAGNOSTIC STARTUP - LOAD BASIC DEVICES AND SERVICE ONLY > APPLY > OK and restarting the system then the ADE 2.0 is opening.
If RUN>> MSCONFIG>GENERAL>NORMAL STARTUP - LOAD ALL DEVICE DRIVERS AND SERVICES > APPLY > OK and restarting the system then the ADE 2.0 is NOT opening. As you people are well aware that we cannot use the diagnostic startup since it will allow basic service and devices only.
I have tried the following methods to overcome this issue (from internet)
1. Uninstall Adobe Digital Editions using one of these two methods:
Start > Programs > Adobe > Adobe Digital Editions > Uninstall
Start > Settings > Control Panel > Add Remove Programs
2. Initiate Uninstall
3. In order to remove all remnants of Adobe Digital Editions / Adobe Adept from the machine a "Registry Edit" will need to be performed:
Start > Run > Regedit
4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
5. Remove only the structures that are under the "SOFTWARE" extensions. This will remove the Adobe ID / License and Activation Keys
6. Clear any outstanding tasks that may be associated to Adobe Digital Editions downloads
C:\data\my digital editions
C:\my documents\my digital editions
7. Delete any documents within these folders:
Restore > Tasks
Restore > Failed
8. Re-install Adobe Digital Editions
9. I have updated Windows xp from SP2 to SP3
The above methods didn't helped me to solve this issue. Then, i have used DIAGNOSTIC STARTUP and safe mode, it was opened, but not in normal user mode.
Thanks,
Mano.A

ADE2.0 is not supported on XP below SP3 (and doesn't work very well on SP3, and is full of bugs on any OS).
There are lots of bugs in ADE2.0. Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Please help thanks. Adobe Digital Edition using across multiple computers

Hi
I have Adobe Digital Editions (ADE) installed on a laptop with Windows, and a Mac laptop.
I have authorized ADE on both machines. I use the laptops at different locations
Currently i have 2 separate libraries (small libraries of < 10 books) on both computers but I would like
to be able to keep both libraries in synch - such that the books and especially the notes/bookmarks
are the same when I read the book on both laptops.
For example what I want to be able to do is read and takes notes using ADE on the PC
and then when I logon to my Mac laptop - to read the same book, and continue where
I bookmarked last, and also see the notes I had added previously on the other laptop.
Is this possible? Thanks
your help is much appreciated. I read and take alot of side notes
and this will save heaps of time.
I am a new to ADE but it feels like each computer/laptop where ADE will hold
a different library, with different set of books and bookmarks. Is it possible
to synch the books/bookmarks/notes across different machines
Regards
Adam

Hello Sjpt
In windows xp serivce pack-2, ADE 2.0 is working perfectly for few days only, but after few days ADE 2.0 is not opening. I dont know why it is not opening? Can anyone tell me reason behind this?
If RUN>>MSCONFIG>GENERAL>DIAGNOSTIC STARTUP - LOAD BASIC DEVICES AND SERVICE ONLY > APPLY > OK and restarting the system then the ADE 2.0 is opening.
If RUN>> MSCONFIG>GENERAL>NORMAL STARTUP - LOAD ALL DEVICE DRIVERS AND SERVICES > APPLY > OK and restarting the system then the ADE 2.0 is NOT opening. As you people are well aware that we cannot use the diagnostic startup since it will allow basic service and devices only.
I have tried the following methods to overcome this issue (from internet)
1. Uninstall Adobe Digital Editions using one of these two methods:
Start > Programs > Adobe > Adobe Digital Editions > Uninstall
Start > Settings > Control Panel > Add Remove Programs
2. Initiate Uninstall
3. In order to remove all remnants of Adobe Digital Editions / Adobe Adept from the machine a "Registry Edit" will need to be performed:
Start > Run > Regedit
4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
5. Remove only the structures that are under the "SOFTWARE" extensions. This will remove the Adobe ID / License and Activation Keys
6. Clear any outstanding tasks that may be associated to Adobe Digital Editions downloads
C:\data\my digital editions
C:\my documents\my digital editions
7. Delete any documents within these folders:
Restore > Tasks
Restore > Failed
8. Re-install Adobe Digital Editions
9. I have updated Windows xp from SP2 to SP3
The above methods didn't helped me to solve this issue. Then, i have used DIAGNOSTIC STARTUP and safe mode, it was opened, but not in normal user mode.
Thanks,
Mano.A

Adobe Digital Editions will not launch on my Windows 8.1 laptop

Adobe Digital Editions will not launch on my Windows 8.1 laptop
I have uninstalled and re-installed several times.
I have successfully used previous versions of ADE on this laptop in the past.

Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Adobe digital editions has stopped working??

I have been using ADE to read library ebooks, and the 2.0 version has never worked for me- I have always got the error message "Adobe digital editions has stopped working" as soon as I try to open it. I have been using the older version 1.7.2, but now it will no longer let me use this version and forces me to download an upgrade. I have tried 2.0 and 3.0 and both get the same error message. I have tried reinstalling and allowing through my firewall but I still keep getting the message. Does anyone know how I can fix this please??

When you open the ADE 2x/3x, It tries to load the books' details from the "My Digital Editions" folder (in "My documents") for the library view. If any of the book is corrupt, It fails to open correctly.
I am guessing this is the issue.
Can you try the following:
Backup the "My Digital Editions" folder and then remove this folder.
Now open the ADE. Hopefully, It will work.
If it does, you can open the books from the Backed up folder.
I hope it helps.

Adobe Digital Edition issue

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