Adobe digital editions cannot connect to activation server?

I've been reading books on my kobo for 2 years now. All of a sudden my ADE ver 1.7 had an error message - something about fulfilment issues. I downloaded vers. 2.0 and now get the activation error message. Please help. Very frustrated here.

Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Unfortunately, it often then gives misleading error messages about what is wrong.
Try completely removing any authorization using ctrl-shift-D to ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your Adobe ID.

Similar Messages

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

I installed adobe digital editions but when I want to authorize a device (an e-reader) it doesn't work, I receive an error message that digital editions cannot connect with the activation server. what can I do?

Please quote the exact error message, word-for-word, verbatim.
What is your operating system?
What version of Lightroom?

Cannot connect to Activation Server

My system is Windows Vista.
Recently installed ADE 3.0.
I tried to open ACSM file, both with & w/o authorization ID.
Both times, I get the same error: cannot connect to Activation Server
My internet connection works.
So, I configured my Windows Firewall, so that ADE 3.0 is on the exceptions list.
Same error: cannot connect to Activation Server
Help!

Yes, I tried to deauthorize in Library view, but nothing happened. ADE has no authorization information at all.
So, for added measure, I uninstalled & reinstalled ADE 3.0. Then I confirmed that Adobe ID and password worked by logging into my Adobe account. Hence, my internet connection also works.
In ADE I again entered my Adobe ID and password. Initially I got the same error: cannot connect to authorization server.
After I repeatedly hit [Try Again], the screen finally showed "Authorizing..."
However, this screen just runs...and runs. The authorization never completetes.
So then I went to the Registry and deleted the Adept Key, as you suggested in your other reply.
Same result. At first, it wouldn't connect to the server at all. Then I get the "Authorizing" screen that runs indefinitely.

Cannot connect to activation server error when I tried to re-authorize my computer

I had problem copying library books to my kobo reader. It was OK back in Dec.
So I tried to erase authorization and re-authorize my computer to try as a fresh start.
I am getting a "cannot connect to activation server error". I have no problem connecting to the internet on all other sites that I am accessing.

I don't know if this will help, but I was having trouble today activating another Adobe product as well. Turns out the problem was other software on my computer - a program called "Net Nanny" that filters content and supposedly keeps malware and other stuff out. Maybe you have that or something similar, like a McAfee or Norton? Temporarily disabling the software fixed my problem. Good luck!

Adobe digital edition n'arrive plus à activer mon ID Adobe

Mon application adobe digital edition n’arrive plus à activer mon ID Adobe. Je l’ai désinstallé puis installé la dernière version. Lorsque que j’autorise mon ordinateur je reçois un message « erreur sur le serveur d’activation »
NB : j’ai reçu le message pour le changement de mot de passe et j’ai changé mon mot de passe.

Mon application adobe digital edition n’arrive plus à activer mon ID Adobe. Je l’ai désinstallé puis installé la dernière version. Lorsque que j’autorise mon ordinateur je reçois un message « erreur sur le serveur d’activation »
NB : j’ai reçu le message pour le changement de mot de passe et j’ai changé mon mot de passe.

Adobe digital edition: error! check activation

when downloaded a book and tried to open on Adobe digital editions, got "error! check activation" even though I provided my adobe ID for authorization.
my computer shows as Authorized, but cannot open the book

Have you activated Digital Editions with an Adobe ID (or a Vendor ID)?
Go to the Help menu and select Authorization Information...
A window will appear to display your authorization information. If your computer is not authorized, you'll need to do that before you can read any DRM-protected books. If you don't have an Adobe ID, you can create one here.

Brazilian adobe digital editions can not be activated: e_adept_xml_sintax

Hi All,
When one of our Customers in Brazil is trying to activate Adobe Digital Editions he is getting the following error:
e_adept_xml_sintax
Please see attached screenshot.
What could we do to be able to activate it?
Thanks

no answer for you. just to let u know problem also occuring with me in Australia. had advice from staff in in help chat room that there are some server issues currently being investigated. think it may be case of waiting till issues are resolved

Adobe Digital Edition, cannot download an e-book

I bought an e-book on KOBO and I try to download this book. It's an URLLINK (ACSM). Afther clicking on this link my laptop says that my computer is authorized but without an ID?
I have an Adobe ID already, but I do not know what to do now. Can somebody help me please?

Downloading to the ereader depends a little on the eReader.
Some very basic eReaders, and Kindles, do not support Adobe DRM, in which case you cannot read such books on that reader.
Most dedicated eReaders should show up in the left panel of ADE when they are plugged in to the USB.
You might need a special driver, eg for Sony eReaders a driver is installed with the Sony Reader software.
Some don't work correctly on ADE2.0, in which case try using the older but more reliable ADE 1.7.2 instead (see bottom of post).
Once the eReader does show up in ADE, you will need to authorize the eReader (menu-Library-Authorize Device on 1.7.2, setting to the left of the device in 2.0).
You should then be able to drag-drop books onto the device from within ADE.
For tablets uses as eReaders you need an appropriate eReader app.
Post again if your ereader is a tablet.
~~~
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Why does adobe digital editions no longer recognise my server?

I can no longer download books, It says 'connectrion error' and 'can no longer connect to fulfilment server and make sure I am connected to the internet' which I am.

Might be corrupted preferences ...
Disconnect the iPhone.
On your Mac open the Finder. From the Finder menu bar click Go > Go to Folder
Type or copy the following:
~/Library/Preferences/com.apple.Image_Capture.plist
Click Go then move the com.apple.Image_Capture.plist file to the Trash.
Restart your Mac and launch Image Capture.
Reconnect your iPhone. See if Image Capture recognizes the device.

HT201407 Hi, I have a iPhone 4 IOS 6.1.3. I'm trying to factory unlock the iPhone, every time i restore it iTunes, it gives me a error "Cannot connect to activation server at this time, please try again in a bit" am I doing something wrong?

hhjmgjh

Is there a SIM card in the phone?
How are you trying to "factory unlock" the phone?

I am trying to download a ebook into my adobe digital editions and I keep getting a error message saying that connection error?

I recently purchased an ebook, downloaded all the correct software and when I go to put it into my library i get an error saying "connection error" cannot connect to activation server. HELP!

I have this same problem in October of 2013. I am unable to import .ics files into Lion that I exported from my Snow Leopard MacBookPro without losing all of my future events (which all have alerts attached). All of the events from BEFORE today's date are successfully importing, presumably because they are no longer expected to trigger alerts via Apple Mail. After my first unsuccessful attempt, I learned that iCal was communicating with iCloud by default. I have since turned off iCloud, but I have not found a solution to the problem. Harvey

Autorisation PC failed Adobe digital Editions

By autorisation PC by Adobe Digital Editions the programm says: cannot connect to server, please take care of an internet connection. But i do have an internet connection.
Why is connections with Adobe server failing?
Greats, André van Garderen
Message was edited by: André van Garderen

Various possible things.
1) ~~~~~
Your firewall is blocking ADE connections. Double-check the firewall, or run with it (temporarily) turned off.
2) ~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
It may be that the 'cannnot connect to server' is another of these incorrect messages.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
3) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172
Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Adobe Digital Edition keeps showing error message when i download my ebook. Pleease help?

i have restarted my pc closed and opened the program, opened another internet page to check if its connect and its still not working?

Are you sure it is still the same underlying Adobe account that was used when then books were originally accessed, with just the password changed?
In that case, should just have continued working, but ... you are using the world's worst software so anything can happen.
Try deauthorizing the computer and reauthorizing.
~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help, and indeed installation can even trigger this state.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
Another is "E_AUTH_NOT_READY"
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0

How can I re-activate eBooks in Adobe Digital Editions after changing the mother board of my MacBookPro?

After changing the mother board of my MacBookPro to fix the video display issue, all my previous eBooks in Adobe Digital Editions cannot be activated. The error message: "Activation Server error - code E_ADEPT_INTERNAL". Please advise what I can do to read my eBooks again?

Hmm, it shouldn't be that much of a problem. I searched my entire drive for "digital editions", and this is the whole thing:
/Applications/Adobe Digital Editions 3.0.app
/Users/user/Library/Caches/com.adobe.adobedigitaleditions.app
/Users/user/Documents/Digital Editions
/Users/user/Library/Preferences/com.adobe.adobedigitaleditions.app.plist
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.bom
/private/var/db/receipts/com.adobe.adobedigitaleditions.app.plist
/Library/Preferences/com.adobe.DigitalEditions.plist
The application itself, three small files scattered in your user account, to unimportant installation receipt files, and another preference file in the root Library folder. Removing those should remove everything related to version 3, which is what I have installed.
Where I substituted "user" above (for the three entries of /Users/user/...), replace that with whatever the actual name of your user account is.
Edit: I double checked the installer using a small app that sorts out every file in an installer, and where each item would normally be installed. The main app is literally the only item in the installer. The receipts are created by the OS per the installer's data, and the other minor preference files are created when the app is first run. There is nothing else.

Can no longer see my purchased books in Adobe Digital Edition software

Because my purchased books are no longer listed on my Adobe Digital Edition software, they can no longer be downloaded into my E-Reader (due to Rights protection). I do not understand why they disappeared from the Purchased list. I would like Adobe to Re-install into my purchased list all my purchased books. Would like some help with that.

Very nice device the PRS-350, my wife and I both have them.
Not exactly sure how much you have updated, so some of these comments may not be to the point ....
Copying to the Sony should have worked as long as it is still registered with the ID used when you bought the books.
Maybe the Sony lost its registration when you did Sony updates, and you need to reregister it?
Nothing will work with a different ID; you can change the email address assocated with the old ID,
but can't read books with a device registered with a different ID or transer them to a new ID.
Probably when you updated your software ADE lost its repository.
Adobe does not remember your books in any 'cloud' associated with your ID,
the ID is just used to unlock the files you still have that are associated with the ID.
Try opening the books on the USB on ADE (ctrl-O, menu/File/Add to Library).
They should then appear again in the ADE library and you should be able to copy to the Sony (assuming registrations all correct).
Or, if you want the books always available on the computer even without the USB,
copy from USB to computer, then use ADE to open the copies on the computer.
If ADE won't read the books either it is probably not correctly registered (with the original ID).
One possibility is that ADE got confused about registration when you reinstalled (it often does).
See ***1 note at end.
Also, there is a bug in ADE2.0/2.0.1 that means they Sony devices won't work with library books on that ADE release.
If you want to use library books, use the older more reliable version of ADE.
See ***2.
Good luck.
****1
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
****2
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Adobe digital editions cannot connect to activation server?

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