Adobe Digital Editions will not recognise my Elonex Ebook 621eb

I have just received an Elonex Ebook 621eb and have gone through the process of downloading ADE and it has authorised my computer, however when I connect the Ebook via the usb to the computer nothing happens - it does not come up with the Adobe ID to authorise the device. I know the Ebook works as we have downloaded a pdf file and pasted it into the ebook as it appears on the H Drive in my computer.
Does anyone have any ideas on how I can get it to work via ADE ?
Thanks Sarah

Not an expert, but a suggestion/question. Did you plug in the ereader first, then open ADE? Apparently, ADe
automatically finds the device and then asks you to register. Didn't happen for me though! But since yours is a supposedly compatible devi
ce (see here:
http://blogs.adobe.com/digitalpublishing/supported-devices) it should work.

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Not an expert, but a suggestion/question. Did you plug in the ereader first, then open ADE? Apparently, ADe
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Sorry, but you are at the wrong forum; this one is only for discussions on the forums themselves. The Digital Editions forum is here:
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Adobe Digital Editions will not launch on my Windows 8.1 laptop

Adobe Digital Editions will not launch on my Windows 8.1 laptop
I have uninstalled and re-installed several times.
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Adobe digital editions will not finish downloading ebook even after double clicking on hard drive .

ADE will not download and open the ebook automatially. After locating the .ascm (ebook) file on the hard drive and double clicking on that, it still will not open in ADE.

I did all that and after I close the ADE and double click on the file, ADE opens right up and it looks like it is downloading (very fast), but nothing shows up in the ADE.
How do I only get emails from you and not all the other people on the discussion?
Date: Fri, 23 Dec 2011 15:48:24 -0700
From: [email protected]
To: [email protected]
Subject: Adobe digital editions will not finish downloading ebook even after double clicking on hard drive .
    Re: Adobe digital editions will not finish downloading ebook even after double clicking on hard drive .
    created by Jeff A Wright in Adobe Digital Editions - View the full discussion
Right click on the ACSM file or option click and go to Open With and select Other. You can then navigate to your Adobe Digital Editions and set the file to open with that. I would then recommend closing Digital Editions, if you have it open, and try double clicking the file. If Adobe Digital Editions opens then the file association is still correct. If you continue to have difficulties then I would recommend contacting the vendor you obtained the e-book from.
     Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4101791#4101791
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For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

Adobe digital editions will not work

Digital editions 2.0 will downlaod books but will not allow me to transfer to my e-reader. It does not show the e-reader in the left hand side as it should. Also each time I use it it asks to authorise my computer.

It is on Windows 8.
From: shreya <[email protected]>
To: Marilyn Kelly <[email protected]>
Sent: Thursday, March 26, 2015 1:06 AM
Subject: I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
I see Adobe Digital Editions on desktop but when I click on it it will not open. I have uninstalled and re-installed Adobe Digital Editions but it still will not work. I used it a few days ago and it worked but won't now.
created by shreya in Adobe Digital Editions - View the full discussionYou are facing this problem on Windows or Mac ? and which version? Please let us know. Thanks If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7351396#7351396 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7351396#7351396 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following" Start a new discussion in Adobe Digital Editions by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

Adobe digital editions will not open

I all of a sudden keep having this error pop up every time I try and open Adobe Digital Editions. It used to work fine and suddenly won't anymore. The computer is using windows 7 home premium 64 bit operating system. I can't even even put books on my kobo anymore Help please?

There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Adobe digital editions will not respond or open please help!!

I really just need help getting the adobe reader to respond and open. I tried uninstalling and reinstalling multiple times. I tried restoring the settings. I tried troubleshooting and changing the settings. All it does is give me an error saying it stopped working everytime I try to open it. Please respond if you really know what your talking about thank you.

There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
The forum software is sometimes corrupting the link above. There shouldn't be a blank in 'editio ns.html'. The following redirects to the same page: http://tinyurl.com/diged172

Adobe Digital Editions does not detect my e-reader

Can anyone help please? My Adobe Digital Editions does not detect my Sony e-reader and does not appear in my bookshelves. My laptop detects the device without any issues but Adobe does not - I have re-installed twice but still the same.

Re-installing is not the answer. Most likely, the issue is either the
sequence of events that you go through, whether the SONY ereader is
supported and whether it is registered properly. Let me go through these in
reverse order. I am assuming (dangerous) that the SONY is 'new to you'. If
not, then please accept my apologies.
You start with making sure that the SONY ereader is supported by Adobe
Digital Editions (ADE from now on). Check the list of supported devices
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is, then you know that the rest of the process should work.
Next, attach the ereader to your computer. Let's assume a Windows
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that Windows has added your ereader as a device by going to My Computer and
looking at the disk drives. Your ereader should show up. Then, if you
haven't registered the ereader with SONY, you should go to their website.
It will look for attached ereaders and confirm that it finds yours.
Register it with SONY, using your Adobe ID and password. SONY will then
write a small record onto the ereader, which ADE needs to see. Close the
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Next, bring up ADE. If all is well, ADE will recognise your ereader and it
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Adobe Digital Editions does not decect my e-reader

Can anyone help please? My Adobe Digital Editions does not detect my Sony e-reader and does not appear in my bookshelves. My laptop detects the device without any issues but Adove does not - I have re-installed twice but still the same.

Sorry, but you are at the wrong forum; this one is only for discussions on the forums themselves. The Digital Editions forum is here:
http://forums.adobe.com/community/adobe_digital_editions

Digital editions does not recognise Samsung Galaxy Tab 7.7

Digital editions does not recognise my Samsung Galaxy Tab 7.7. The device is authorised. Please help. Thanks

Your last post is confusing - and the technology is unforgiving. So let me
see if I can piece this together....
Starting with the Tab 7.7: some manufacturers have devices that they
improve upon and claim compatibility because they're 'just like' XUY that
they made last year. Sometimes this is true, but often, the user ends up
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you can't assume that, just because you can connect the Tab to your
computer and move stuff back and forth, that the programs on your computer
are going to work with your Tab - and vice versa.
The OS on the tablet is NOT compatible with ADE, so you can't drag and drop
ebooks as you would with other ereaders. You have to use utility programs
to move the ebook to your Tab. Once you move the ebook to the tablet,
Aldiko should be the program that you use to read the ebook. In your
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You mention "software/apps that are available for DRM". DRM is the copy
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the ebook, you're stuck. Those settings come from the publisher,
distributor or author, not from either ADE or Aldiko. You can try to open
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You mention error messages. I think, from the context, you're getting them
on the Tab when you try to do something with the ebook. Any messages
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I'm guessing here, but I think your Tab's settings aren't the same as your
computer's, and that's why you get the 'expired' message. The 'unknown
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Overdrive is a 'elibrary management system' that does much the same thing
as ADE does. So, you can import and export ebooks via Overdrive. Your
situation seems to revolve around how you get ebooks onto your Tab and then
get Aldiko to open them for you to read, and I don't know if Overdrive
supports the Tab either.
==========

Adobe flash player will not recognise my apple password? Can any one hel?

adobe flash player will not recognise my apple password.

OS X 10.7 Lion, 10.8 Mountain Lion, 10.9 Mavericks and 10.10 Yosemite
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Why Adobe digital Edition does not accept my Adobe ID for authorisation my Computer?

Hello, who has experience in this question?

Most like answer is my first below. Second added as a possible solution if the first doesn't work.
1) ~~~~~
Sometimes ADE gets its registration/activation confused and in a semi-authorized state.
Uninstalling and reinstalling does not help.
Unfortunately, it often then gives misleading error messages about what is wrong.
A common incorrect message informs you that the ID is already in use on another computer and cannot be reused.
This can often be resolved by completely removing any authorization using ctrl-shift-D to the Library screen on ADE (cmd-shift-D if on Mac).
Restart ADE, and then reauthorize with your (old) Adobe ID.
In extreme cases on the mac, the following extra step has helped some people. Navigate to /Users//Library/Application Support/Adobe/Digital Editions and drag the activation.dat file to the trash. If you are using 10.7, see Access hidden user library files | Mac OS 10.7 Lion. http://forums.adobe.com/thread/1265248?tstart=0
2) ~~~~~~~~~
There are lots of bugs in ADE2.0 (and 2.0.1). Try replacing ADE2.0 with the older but more reliable v1.7.2.
(You can have them both installed at once if you like.)
Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
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Some people have found ADE trying to upgrade automatically.
It appears (not 100% sure) that if you install ADE2.0 as a new install (not as an upgrade) that your 1.7.2 will continue to run.
Probably best to say no if 2.0.x installation asks if you want to migrate your library.

Digital Editions will NOT open secured PDF

My PDF is secured with a permissions password, but does not require a password to open. But when I drag it into the ADE window, the dialogue box says "This version of Digital Editions does not support password-protected documents." I have ADE 1.7.2 on Windows 7 HP. Is there a way to open my secured PDF with ADE?

I have the exact same problem. When will Adobe fix this limitation?

Digital editions will not authorize

I have purchase an epub from an author. I was provided with URLLINK to open/load the book.
I downloaded and installed Adobe digital editions numerous times.
I am able to read the starter ebook that downloads with the software
The authorization screen continues to get "connection error" "Digital Editions could not connect to activation server. Please make sure you are connected to the internet"
I am currently using the same computer/network etc just fine.
What is missing? Why can not I not activate my copy of Adobe Digital Editions?
I have reboot, uninstalled and resinstalled to no avail.
Any ideas?

I finally got this resolved by the Adobe tech in a chat session. It turns out this version of Digital Editions is not compatible with Window Vista, which is what I was using. He gave me a link to an older version which is not on their website and this worked fine. I uninstalled the new version and use the older one and it works fine.
Here is the link to the old software http://download.macromedia.com/pub/developer/digitalpublishing/digitaleditions_172.exe
I hope this helps.

Adobe Digital Editions will not recognise my Elonex Ebook 621eb

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