Adobe Digital editions won't recognize my Kobo?

Why won't the library in Adobe Digital Editions recognize my Kobo?

There might be two parts to the answer.  First, from what you saw, you can
get ebooks to ADE without the ereader attached.  The ereader might not be
supported by ADE, and because you've 'been through the steps several
times', I think that is probably the reason.
Second, the ebook you're attempting to transfer (which is what I'm reading
into your wording) may be DRM-protected, and may not be transferrable.  You
can check this by looking at the Item Info of the ebook.  When you're in
Library mode, put your cursor on the small arrow next to the ebook name.  A
drop-down menu will appear, and you can choose 'Item Info' from the list.
Click on that, and a screen will appear showing you where the ebook is and
the properties assigned by the publisher to it.  If the 'copy' parameter
says no, then you have your answer.
Hope this helps!
==================

Similar Messages

  • Adobe Digital editions won't open

    I''ve installed ADE but it won't open and I can't open an acsm file with it.  In either case I immediately get the
    "Adobe Digital Editions and encountered a problem and must close".  I've searched several message boards and see many complaints about the intaller not opening or the installer not working properly but that is NOT the problem I'm having.  The program itself will not open after being succesfully installed.

    Your English is excellent.
    I'm reminded of an international conference my brother-in-law went to.
    Someone asked a question in bad English.
    A pompous English person complained and said 'The language of this conference is English'
    A Dane replied, 'No, the official language of this conference is broken English'.
    ~~~
    By the 'old black one' I guess you mean ADE (Adobe Digital Editions) v1.7.2.
    When ADE2.0 doesn't work, that is the one I usually suggest as it is much more reliable, but sounds as if you have tried it.
    Just in case, link below.
    ~~~
    I suggest you
    > Uninstall all copies of ADE.
    > If you don't have safe copies of your books, make a backup of any books first.
    > Check for any folder left behind and delete it. eg
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions
    C:\Program Files\Adobe\Adobe Digital Editions
    C:\Program Files\Adobe\Adobe Digital Editions 2.0
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe\Adobe Digital Editions 2.0
    C:\Users\<your Windows username>\AppData\Roaming\Adobe\Digital Editions
    C:\Users\<your Windows username>\Documents\My Digital Editions
    It may not be practicable to keep your old library structure, I don't know how important that is too you.
    Similarly any notes and annotations.
    > Try again ...
    Reinstall ADE.  (I'd use 1.7.2 as more reliable, but 2.0 if there any new features you really need)
    Run ADE and remove any memory it may have of authorizations (ctrl-shift-D and respond to prompts)
    It often half remembers and confuses things.
    Restart ADE
    Authorize ADE with your Adobe ID.
    held og lykke
    ~~~
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • Adobe Digital Editions won't prompt to authorize e-reader.

    I want to authorize my new Nook WIFI (and my WIFI is down).  I downloaded and installed Adobe Digital Editions, created an Adobe ID and authorized my computer.  I have downloaded books to my computer.  With ADE open, I plugged in my Nook. ADE detects it but DOES NOT ask to activate.  I pressed Ctrl +shift+E.  Unplugged the nook and replugged it.  Under J drive I opened the Nook drive and deleted the file entitled adobe.digital.editions.  I closed it, plugged off, plugged in the nook. (As customer service instructed)  It still does not prompt to authorize. I have dragged books to the Nook in ADE.  I can see the book titles on my reader but when I try to open it: User not activated. Can anyone help me?

    Not sure if you will get an answer if you ask in the ADE forum http://forums.adobe.com/community/adobe_digital_editions

  • Is PRS-950 Compatible with Adobe Digital Edition?

    I was trying to check out books from my local public library and then transfer it to my new PRS-950 but the Adobe Digital Edition won't recognize the Reader, so I cannot authorize the reader with Adobe ID. How do I fix this problem? I also have the Sony Reader Library, which does not import the .acsm file downloaded from the local public library website. Any suggestions? Thanks.

    When you download the acsm file from the public library (ebook epub format), choose to Open it. That will cause Adobe Digital Editions to automatically start up and download the book. To find out where the file was placed, go to the Reading/Item Info menu in Adobe Digital Editions. My books were placed in /My Documents/My Digital Editions folder. Now go to Sony Reader Library to the File/Import Files menu, to the directory where Adobe Digital Editions saved your epub file, select the file and now it's in the Sony Reader Library and you have whatever time the library gave you to read it (2 weeks in my case). Hope this helps.

  • Sony reader de-installation messes with adobe digital editions?

    after sony reader programme took over my whole computer I removed the programme. unfortunately now adobe digital editions won't read any books any more. I remove and then reInstalled but it isn't helping at all. anyone know how to fix this?

    When you have ADE (digital editions) open with  "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
    enter cmd-shift-U, or menu/Help/Authorize Computer.
    That will ask for your Adobe ID and password and authorize the computer.
    Once that has been done you shouldn't need to do it again.
    Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
    When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
    Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
    You can then copy books by drag-dropping onto the Kobo within ADE

  • Downloaded books while on vacation, now can't use Adobe Digital Editions at home

    I took my Kobo on vakay with me and it was awesome. Except, now that I'm back home my Adobe Digital Editions won't let me transfer new books I buy from online onto my Kobo.
    So, what do I do? I have a Mac OS X 10.4

    There's not enough information here (ie the specific error message you get when you try to open up a book), to really say what's going on.
    I would suggest that you open up a support case ( http://www.adobe.com/support/digitaleditions and click on "Submit a web case" ), as you can give them more information over email, than you probably want to give out on an open forum.

  • Adobe digital edition problem

    adobe digital edition will not recognize "authorized" galaxy s3

    There's a forum just for Adobe Digital Editions. Unfortunately, this isn't it.

  • I can't transfer my library downloads from Adobe Digital Edition to my e-reader. It "quits unexpectedly" every time. Adobe: what is the solution?

    I can't transfer my library downloads from Adobe Digital Edition to my e-reader (Kobo Aura). It "quit unexpectedly every time. Adobe: what is the solution to this?

    please let us know, book type that you are trying to transfer (pdf or epub)
    you can check this at:
    1. Open the file in Adobe Digital Editions.
    2. Select the book that you are trying to transfer.
    3. Go to File -> Item Info
    4. Check Location.
    You will see the file extension (pdf or epub)
    Thanks

  • Adobe Digital Editions 4.0 crashes each time I try to move a library ebook to my kobo ereader

    I am using Mac OS X 10.9.5. I installed ADE 4.0 and was able to use the ascm file from my local library to download a library book to ADE 4.0 bookshelf. ADE recognizes my Kobo eReader, but when I drag the book to the eReader, ADE first tells me it is copying the file to the eReader, then it promptly crashes and gives a long error (pasted below). I tried this on my laptop too, which uses Mac OS X 10.7.5, also with ADE 4.0. Exact same thing happens.
    I have no idea what's going on. Does anyone have any suggestions? I tried plugging the eReader in at different times (when ADE is launched, and before it launches), with no change in the error.
    Any help will be appreciated!
    Error Message:
    rocess:    
    Adobe Digital Editions [830]
    Path:       
    /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
    Identifier: 
    com.adobe.adobedigitaleditions.app
    Version:    
    4.0 (1)
    Code Type:  
    X86-64 (Native)
    Parent Process:  launchd [138]
    Responsible:
    Adobe Digital Editions [830]
    User ID:    
    501
    Date/Time:  
    2014-10-19 12:26:44.744 -0400
    OS Version: 
    Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  D9964638-76EB-805C-616A-CCF088BC4A27
    Sleep/Wake UUID: 7F8B5B6C-3EC2-4447-97D8-316DEFA689DD
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Region Summary:
    ReadOnly portion of Libraries: Total=193.8M resident=146.3M(76%) swapped_out_or_unallocated=47.5M(24%)
    Writable regions: Total=81.7M written=13.9M(17%) resident=24.1M(29%) swapped_out=0K(0%) unallocated=57.6M(71%)
    REGION TYPE                 
    VIRTUAL
    ===========                 
    =======
    CG backing stores             
    7196K
    CG image                       
    468K
    CG raster data                  
    24K
    CG shared images               
    180K
    CoreAnimation                    
    8K
    Foundation                       
    4K
    Image IO                       
    308K
    Kernel Alloc Once                
    8K
    MALLOC                        
    44.3M
    MALLOC (admin)                  
    32K
    Memory Tag 242                  
    12K
    SQLite page cache              
    256K
    STACK GUARD                   
    56.0M
    Stack                         
    10.7M
    VM_ALLOCATE                   
    16.4M
    __DATA                        
    24.7M
    __IMAGE                        
    528K
    __LINKEDIT                    
    73.6M
    __TEXT                       
    120.2M
    __UNICODE                      
    544K
    mapped file                   
    54.8M
    shared memory                    
    4K
    ===========                 
    =======
    TOTAL                        
    410.0M
    Model: iMac9,1, BootROM IM91.008D.B08, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.45f0
    Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314431
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8E), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: AirPort, AirPort, en1
    Serial ATA Device: Hitachi HDT721064SLA360, 640.14 GB
    Serial ATA Device: PIONEER DVD-RW  DVRTS08
    USB Device: Built-in iSight
    USB Device: Keyboard Hub
    USB Device: eReader-3.8.0
    USB Device: Apple Optical USB Mouse
    USB Device: Apple Keyboard
    USB Device: IR Receiver
    USB Device: BRCM2046 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus:

    Please try the new release of ADE (link: http://www.adobe.com/solutions/ebook/digital-editions/download.html)
    Some important kobo related bugs/crashes are fixed in this release.
    I hope it fixes your crash issue as well.
    Let me know if it works for you.
    -chirag

  • Why does adobe digital editions not recognize my nook?

    Why would adobe digital editions not recognize my nook when I connect the nook through the usb port?

    Thanks for the quick reply, and sorry for the late response. I'm trying to do this for my mum on her computer, but I don't live with her, so it can be hard for me to find the spare time to get to her place.
    Okay, let me start by listing a few things in dot points:
    - Adobe Digital Editions does not recognise the device. There doesn't even appear to be any menu options for a "device" anywhere in the program.
    - When I connect the device to the computer, the screen lights up and the word "USB" appears on it, so it is definitely noting the PC connection. However, no device appears in "My Computer" (running Windows XP). Tried using "Add Devices", but it couldn't find anything.
    - Yellowstone, the brand, appears to be a product of JB Hifi, the store she purchased it from, and has no website or online software/drivers.
    - I downloaded Calibre as you said. It seems a lot cheaper, but has easier to read options. However, it still won't let me load to my device (the text is greyed-out). I assume this means the program is not recognising the device either.
    Not sure what to do now, kinda run out of ideas. Any more help would be greatly appreciated.
    Thakns Linda.

  • Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

    Have an issue regarding library books. My ereader is validated with Kobo account and Adobe Digital Editions account, but I get an error: 'this document is protected bij DRM and isn't available with your Adobe ID'.

    same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

  • I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.  Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloade

    I have an older version of Adobe Digital Editions (around 3 years old) and was very happy with it.
    Then I had problems with my Kobo Reader and asked a friend who works in IT to assist. She could not fix the Kobo but she messed up my Addobe. She downloaded version three and I have an account and a password - was not able to transfer my books from my reader to version three (and I don't like the lay-out - I would prefer to stay with the old version as I also loose all my download date info..)
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    When I go to my Kobo library, I cannot also not open my books and get the message "this doc is protected by adobe digital rights management and is not currently authorized for use with your adobe. please sign in with your authorized adobe id and try again"
    I believe the problem is that I do not seem to have a digital id for my old adobe or that the Kobo is not in sync with it anymore.
    can you please help me - going on vacation in three days and cannot go without books.

    Please authorize ADE 3 with same credentials that you used with older version of ADE

  • I have a Kobo N416  E-Reader. It is no longer supported by Kobo and is outdated. I was told that I can use Adobe Digital Editions Desktop App to download book to this Kobo N416 E-Reader . How do I do this ? Thanks

    Question;  How do I download Ebooks to my Kobo N416 e-reader using Adobe Digital Editions App ? I have already tried to get help from Kobo Techs but they say the Kobo N416 E-Reader is no longer supported by Kobo and is outdated. Kobo told me to use Adobe Digital Editions to download the books I bought on Kobo to my Kobo N416 E-Reader. I have already contacted Adobe Digital Editions for help but they could not help me and told me to go to Adobe Forums.

    I didnt't say that our business is using Linux Desktops. I wrote, our main clientele is. And what our customers do like to use is something we cannot control...
    >What difference does it make to you if Adobe releases a new version of Reader that is not supported on Linux?
    a new Adobe Reader version that's supported on Linux would be nice. a dialogue between Adobe and Linux developers would be nice...
    >As long as the old versions can open the files correctly, that's all that matters, no?
    No, not if our staff is trained to use the newest Adobe Acrobat (trainings are usually for the newest versions) and uses that to produce forms. Now the files open correctly. But what will be in some months or years? Do people working on Linux do have to print the forms then again to fill in?
    So do you recommend that we stop the process of producing electronic forms and stay with paper-fill-in forms? Is that the goal of Adobe? (maybe not so clever for your "financial viability"?!?!? ... ein schuss ins eigene bein?!?!)
    >Adobe is a public company and therefore it's not going to maintain a version of its software at great cost if it's not financially viable. It's as simple as that...
    So it is to be interpreted that Adobe is interested in killing Linux cause if users cannot work with let's say forms, they will have to switch to something that can do that for them...
    We definitely don't want to force Windows or Mac on our clientele. So as far as I get it, we will go back to paper forms and terminate our licence agreements with Adobe and deinstall it...
    KR

  • Adobe Digital Editions 2.0 for Windows with Kobo Desktop reader.

    I need to transfer PDF files to my Kobo Desktop reader which is installed on the same PC ad the Adobe Digital Editions 2.0
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    You should post in the ADE forum if you think it is a usage issue with that software.  Here's a link to the discussion section:
    http://forums.adobe.com/community/adobe_digital_editions?view=discussions

  • Try to install a adobe digital edition for my kobo touch. i have no administrative password -using library computer. what can i do?

    from Marcia.
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