Adobe documents disappear after opening

Using windows 7 on laptop and every time I open an adobe attachment it opens then disappears.  Can anyone help please?

Hi Pat
I think it seems to have sorted itself out now although I still dont know why it was doing it.  I didn't explain it very well.  The documents don't disappear themselves they just close immediately after they open, ie they wont stay open.
Not sure what I did but in playing around with it earlier it seems to have stopped doing that.  Just hoping it doesnt start again tommorrow!
thanks for answering though
Best Regards
Paula
[private data removed]

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    Process:         Adobe Photoshop CS4 [1326]
    Path:            /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    Identifier:      com.adobe.Photoshop
    Version:         11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0)
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    Parent Process:  launchd [73]
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    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  15 sec
    Per-App Crashes Since Last Report:   1
    Date/Time:       2011-04-24 12:34:24.717 +0200
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    Report Version:  6
    Anonymous UUID:  81EA6B19-0012-4B05-ADB0-9532601F0C2D
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: 0x000000000000000a, 0x0000000026913bb8
    Crashed Thread:  0
    Thread 0 Crashed:
    0   libSystem.B.dylib             0xffff07c2 __memcpy + 34 (cpu_capabilities.h:246)
    1   ...ple.ApplicationServices.ATS 0x945aa948 GetDataFontFragment + 240
    2   ...ple.ApplicationServices.ATS 0x945d9176 FTDataForkReadTableBytes(privateFontObjectRecord const*, sfntDirectoryEntry*, unsigned long, unsigned long, void*) + 134
    3   ...ple.ApplicationServices.ATS 0x945c10ac _eFOReadTableBytes + 204
    4   ...ple.ApplicationServices.ATS 0x945c0fb8 _eFOGetFontTable + 116
    5   ...ple.ApplicationServices.ATS 0x945c0f2d FOGetFontTable + 97
    6   com.apple.QD                  0x93e7b78f FMGetFontTable + 85
    7   AdobeCoolType                 0x0315a13d 0x313e000 + 115005
    8   AdobeCoolType                 0x03144f6d 0x313e000 + 28525
    9   AdobeCoolType                 0x0325fa81 CTCleanup + 854869
    10  AdobeCoolType                 0x032987f9 CTCleanup + 1087693
    11  AdobeCoolType                 0x0329905e CTCleanup + 1089842
    12  AdobeCoolType                 0x032996b9 CTCleanup + 1091469
    13  AdobeCoolType                 0x03293f32 CTCleanup + 1069062
    14  AdobeCoolType                 0x032947f7 CTCleanup + 1071307
    15  AdobeCoolType                 0x03294f28 CTCleanup + 1073148
    16  AdobeCoolType                 0x0326ffbf CTCleanup + 921747
    17  AdobeCoolType                 0x032700e1 CTCleanup + 922037
    18  AdobeCoolType                 0x03260c3f CTCleanup + 859411
    19  AdobeCoolType                 0x0314d065 0x313e000 + 61541
    20  AdobeCoolType                 0x031f0502 CTCleanup + 398806
    21  AdobeCoolType                 0x031ce6d8 CTCleanup + 260012
    22  AdobeCoolType                 0x03187938 0x313e000 + 301368
    23  com.adobe.Photoshop           0x00dbba8f 0x1000 + 14396047
    24  com.adobe.Photoshop           0x01036da1 0x1000 + 16997793
    25  com.adobe.Photoshop           0x00f8fc8b 0x1000 + 16313483
    26  com.adobe.Photoshop           0x00f9993b 0x1000 + 16353595
    27  com.adobe.Photoshop           0x00f4ed86 0x1000 + 16047494
    28  com.adobe.Photoshop           0x00f34572 0x1000 + 15938930
    29  com.adobe.Photoshop           0x00f22365 0x1000 + 15864677
    30  com.adobe.Photoshop           0x00eab275 0x1000 + 15377013
    31  com.adobe.Photoshop           0x00eaf244 0x1000 + 15393348
    32  com.adobe.Photoshop           0x00eaf62e 0x1000 + 15394350
    33  com.adobe.Photoshop           0x00eb0b73 0x1000 + 15399795
    34  com.adobe.Photoshop           0x00e1d7c8 0x1000 + 14796744
    35  com.adobe.Photoshop           0x00e1db82 0x1000 + 14797698
    36  com.adobe.Photoshop           0x00df1284 0x1000 + 14615172
    37  com.adobe.Photoshop           0x008c581f 0x1000 + 9193503
    38  com.adobe.Photoshop           0x008c5ce4 0x1000 + 9194724
    39  com.adobe.Photoshop           0x008fefed 0x1000 + 9428973
    40  com.adobe.Photoshop           0x008ff577 0x1000 + 9430391
    41  com.adobe.Photoshop           0x008ebbcd 0x1000 + 9350093
    42  com.adobe.Photoshop           0x01323ade AWS_CUI_SetFileName(long, adobe::aws::gen::String<unsigned short>&) + 660562
    43  com.adobe.Photoshop           0x0007cebf 0x1000 + 507583
    44  com.adobe.Photoshop           0x0006768d 0x1000 + 419469
    45  com.adobe.Photoshop           0x0006396f 0x1000 + 403823
    46  com.adobe.Photoshop           0x00064124 0x1000 + 405796
    47  com.adobe.Photoshop           0x000642b3 0x1000 + 406195
    48  com.adobe.Photoshop           0x0006260f 0x1000 + 398863
    49  com.adobe.Photoshop           0x00220a8a 0x1000 + 2226826
    50  com.adobe.Photoshop           0x00220b16 0x1000 + 2226966
    51  com.adobe.Photoshop           0x00003cf2 0x1000 + 11506
    52  com.adobe.Photoshop           0x00003c19 0x1000 + 11289
    Thread 1:
    0   libSystem.B.dylib             0x926169c6 kevent + 10
    1   libSystem.B.dylib             0x92617155 _pthread_start + 321
    2   libSystem.B.dylib             0x92617012 thread_start + 34
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    0   libSystem.B.dylib             0x925e62ce semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x926182c6 _pthread_cond_wait + 1267
    2   libSystem.B.dylib             0x9265d539 pthread_cond_wait + 48
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    4   com.adobe.amt.services        0x04b74995 _AMTThreadedPCDService::PCDThreadWorker(_AMTThreadedPCDService*) + 115
    5   com.adobe.amt.services        0x04b795b0 AMTThread::Worker(void*) + 20
    6   libSystem.B.dylib             0x92617155 _pthread_start + 321
    7   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib             0x925ed46e __semwait_signal + 10
    1   libSystem.B.dylib             0x92617dcd pthread_cond_wait$UNIX2003 + 73
    2   libGLProgrammability.dylib    0x93641b32 glvmDoWork + 162
    3   libSystem.B.dylib             0x92617155 _pthread_start + 321
    4   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x925e62da semaphore_timedwait_trap + 10
    1   ...ple.CoreServices.CarbonCore 0x9297b47b MPWaitOnSemaphore + 125
    2   MultiProcessor Support        0x1d677eff 0x1d648000 + 196351
    3   ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
    4   libSystem.B.dylib             0x92617155 _pthread_start + 321
    5   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x925ed46e __semwait_signal + 10
    1   libSystem.B.dylib             0x92617dcd pthread_cond_wait$UNIX2003 + 73
    2   ...ple.CoreServices.CarbonCore 0x92969e7f TSWaitOnCondition + 126
    3   ...ple.CoreServices.CarbonCore 0x92948cd2 TSWaitOnConditionTimedRelative + 202
    4   ...ple.CoreServices.CarbonCore 0x92969afc MPWaitOnQueue + 208
    5   AdobeACE                      0x027c138d 0x2790000 + 201613
    6   AdobeACE                      0x027c0d85 0x2790000 + 200069
    7   ...ple.CoreServices.CarbonCore 0x92968057 PrivateMPEntryPoint + 56
    8   libSystem.B.dylib             0x92617155 _pthread_start + 321
    9   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x925e63a6 mach_wait_until + 10
    1   libSystem.B.dylib             0x9265d3ad nanosleep + 314
    2   com.adobe.PSAutomate          0x1ff34755 ScObjects::Thread::sleep(unsigned int) + 143
    3   com.adobe.PSAutomate          0x1ff347b5 ScObjects::Thread::wait(unsigned int) + 23
    4   com.adobe.PSAutomate          0x1ff25502 ScObjects::BridgeTalkThread::run() + 332
    5   com.adobe.PSAutomate          0x1ff34a77 ScObjects::Thread::go(void*) + 239
    6   libSystem.B.dylib             0x92617155 _pthread_start + 321
    7   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x926356fa select$DARWIN_EXTSN + 10
    1   libSystem.B.dylib             0x92617155 _pthread_start + 321
    2   libSystem.B.dylib             0x92617012 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0xffff07a0  ebx: 0x945aa869  ecx: 0x00000002  edx: 0x00000008
      edi: 0x20f2621c  esi: 0x26913bb8  ebp: 0xbfff1eb8  esp: 0xbfff1eb0
       ss: 0x0000001f  efl: 0x00010202  eip: 0xffff07c2   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
      cr2: 0x26913bb8
    Binary Images:
        0x1000 -  0x19aefdf +com.adobe.Photoshop 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]) (11.0) <2bf522dfa6d6481998620425c31670c8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
    0x207f000 -  0x2084fff  org.twain.dsm 1.9.3 (1.9.3) /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
    0x208d000 -  0x246701f +com.adobe.linguistic.LinguisticManager 4.0.0 (7863) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
    0x251b000 -  0x2715fcf +AdobeOwl ??? (???) <4cca2c7b48964ddaa14b725fb0c202b5> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
    0x2790000 -  0x289dfff +AdobeACE ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
    0x28bb000 -  0x2c85fef +AdobeMPS ??? (???) <277e01a3cac34fa9a5914bc0a5bc125a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
    0x2d14000 -  0x2d74fc7 +AdobeXMP ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
    0x2d83000 -  0x307efff +AdobeAGM ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
    0x313e000 -  0x33d1fc7 +AdobeCoolType ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
    0x3455000 -  0x346efff +AdobeBIB ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
    0x3478000 -  0x3499ff7 +AdobeBIBUtils ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
    0x34a6000 -  0x34c1ff9 +AdobePDFSettings ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobePDFSettings.framework/Versions/A/AdobePDFSettings
    0x34db000 -  0x34ffff6 +AdobeAXE8SharedExpat ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedExpa t
    0x3512000 -  0x359f2cb +libicucnv.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0
    0x35cc000 -  0x35e780f +libicudata.dylib.36.0 ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/ICUData.framework/Versions/3.6/libicudata.dylib.36.0
    0x35ea000 -  0x37a0ff4 +com.adobe.amtlib amtlib 2.0.1.10077 (2.0.1.10077) <cb2ec3bf67714dabbf296775fb6f9608> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
    0x37d7000 -  0x3867fc3 +WRServices ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
    0x39e9000 -  0x39edffc +com.adobe.AdobeCrashReporter 2.5 (3.0.20080806) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashReporter
    0x39f3000 -  0x3a0ffd7 +com.adobe.LogTransport 1.0 (1.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/LogTransport.framework/Versions/A/LogTransport
    0x3a1a000 -  0x3aeffdd +FileInfo ??? (???) <f0932f89fc984ba9b4f2c58d0e71d3c1> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
    0x3b20000 -  0x3b77fff +aif_core ??? (???) <b4dcb439e1eeabe3bd122c42e980366b> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_core.framework/Versions/A/aif_core
    0x3b8f000 -  0x3bacffd +data_flow ??? (???) <8e452b6f803239d8eb5c49a4e31cb988> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/data_flow.framework/Versions/A/data_flow
    0x3bd8000 -  0x3c51fff +image_flow ??? (???) <498a857df8c6f9e0c92fbc3ec8680ed0> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_flow.framework/Versions/A/image_flow
    0x3cb7000 -  0x3cc7fff +image_runtime ??? (???) <f379a95229831e44676dbbd8259f131a> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/image_runtime.framework/Versions/A/image_runtime
    0x3cdc000 -  0x3e9bffe +aif_ogl ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/aif_ogl.framework/Versions/A/aif_ogl
    0x3f4c000 -  0x444afc3 +AdobeOwlCanvas ??? (???) <fcb2d1a31f6e41828e2cd0b23572d285> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
    0x4593000 -  0x4665fe7 +AdobeAXEDOMCore ??? (???) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
    0x4719000 -  0x477bfe7 +com.adobe.PlugPlug 1.0.0.73 (1.0.0.73) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/PlugPlug.framework/Versions/A/PlugPlug
    0x47dc000 -  0x4823fc7 +com.adobe.adobe_caps adobe_caps 2.0.99.0 (2.0.99.0) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/adobe_caps.framework/Versions/A/adobe_caps
    0x4833000 -  0x4872fff  com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x4b46000 -  0x4b47fe1  com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
    0x4b59000 -  0x4bfafc3 +com.adobe.amt.services AMTServices 2.0.1.10077 (BuildVersion: 53.352460; BuildDate: Tue Jul 29 2008 16:31:09) (2 . 0) <31e82904c3c2424ea1aea5efadbb19b8> /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/amtservices.framework/Versions/a/amtservices
    0x4dc6000 -  0x4dd4feb  libSimplifiedChineseConverter.dylib ??? (???) <68f130a585c3f580d166ef7cbbf47e69> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x4dd9000 -  0x4debfff  libTraditionalChineseConverter.dylib ??? (???) <6108541a452ff07d2f67db4a488b9d22> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x4def000 -  0x4df0ff3  ATSHI.dylib ??? (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/ATSHI.dylib
    0x4df8000 -  0x4df8ffd  libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
    0x196d9000 - 0x196e6ff7 +com.adobe.asneu.framework asneu version 1.6.2f01 (1.6.2) /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/Frameworks/asneu.framework/Versions/a/asneu
    0x1b60f000 - 0x1b611ffa +Adobe Unit Types a2.0.0 (2.0.0) /Library/ScriptingAdditions/Adobe Unit Types.osax/Contents/MacOS/Adobe Unit Types
    0x1b969000 - 0x1b98cff7 +CSI-Launcher.dylib ??? (???) /Library/Application Support/Adobe/CS4ServiceManager/CSI-Launcher.dylib
    0x1c314000 - 0x1c499fe3  GLEngine ??? (???) <052e02d9a452a45d014ffbd2a84a4e7c> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
    0x1c4c7000 - 0x1c520ff7  com.apple.driver.AppleIntelGMA950GLDriver 1.5.48 (5.4.8) <806d3030842b46995c46c9059046f2fc> /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/AppleIntelGMA95 0GLDriver
    0x1c528000 - 0x1c544ff7  GLRendererFloat ??? (???) <7badea5e2b8167c0e6391623bb46140a> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloat.bundle/G LRendererFloat
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    0x96fe2000 - 0x96fe2ffa  com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x97087000 - 0x970afff7  com.apple.shortcut 1.0.1 (1.0) <37e4b08cfaf9edb08b8682a06c4ec844> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
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