Adobe doesn't recognise my password to open documents. I use an iMac. I have tried changing my password - no effect.

I can't open documents in Adobe because my password is not recognised. I have changed my password and it still doesn't work. I use an iMac. I have downloaded the latest adobe reader which doesn't recognise my password. Please help.

Ok, that is definitely the answer. This message comes from the Mac and doesn't want a password for the PDFs. And it doesn't want your Adobe ID. It wants the administrator password you chose when you first switched on the Mac.
Or, are you entering the right password, but you get the message again the next time you run Adobe Reader?

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Hello, Annie1138.
Thank you for visiting Apple Support Communities.
I have experienced this exact same issue for a Pre-order album as well. I would recommend canceling the Pre-order and download it again as it most likely has not been charged. This article will walk you though the process. You can also check for available downloads to see if the items are pending.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Check your purchase history and you method of payment to make sure that the item has not been deducted prior to processing these steps.
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http://support.apple.com/kb/HT2727
If the album has been charged, follow the steps in this article to report a problem with this purchase.
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http://support.apple.com/kb/ht1933
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Adobe doesn't recognise my password to open documents. I use an iMac. I have tried changing my password - no effect.

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