Adobe  downlaod  asssistant  dont  open

hello.i  noticed  the  last  6   months,that  the ''half  ''  times i   try  to  install  adobe  download  assistant  it  can't  run  at  all.i   have  forced  to  reinstall   4  times  my  OS(upgrade  FROM  WIN  7   TO  WIN  8  PRO  X86)  ,for  other  reasons.  the  first   installation   and  running  of  application  was  succesfull.after  second   reinstall  the opening  of  exe  file  was  inpossible.same  know!!what   is  happened?is  not  worth  it  to  reinstall  my  OS  ,just  to   able  to  install  just ''one''  exe file.i  tried  to  disable   antivurs  and  firwall  but  the  problem  remain.any  solution   please?(except  to  download  the  trials  of  cs6 directly).the  exe  file  is  downlaoded but  dont  open  at  all!!!!!any  help  please?

elements  11 and  acrobat XI .i  have  downloaded  the  adobe  downlaod  assistant  but it  don't  open  at  all  with  right  clik.it  appears     a  window(with  binary  file) but  can't run!!.the  download  location  is my  download  folder  on  c  drive.i try  to  open  exe  file  from  my  c\users  filed  or  from  my  external  drive  but  nothing  happened!!i  try  to  redownloaded  but  the  probleM  remain..is  a bug?it  is  responsibe  the  upgrading  from  win  7  to  win  8?is  not  100%  compatible  with  win  8?thanks  from your  patience
(is  there  any  email  support  from  official  adobe?  i try  but  i  can't  find  any  support  except  forums)

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