Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

Hi Elliot, the link that I had no longer works. Apparently we are not alone in this. I got the link by going to Adobe Support and starting a chat with an Adobe rep. I believe that I went through a series of windows under CS6 Design Standard and clicked a button that said, "I still need help." I think that started the chat. Good luck!

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Adobe Download Assistant doesn't open

I'm hoping someone can help me. My PC runs Vista. I cannot seem to install a trial version of Acrobat XI. I download the trial, using Chrome, and the Adobe Download Assistant file is shown on my download bar at the bottom of my screen. When I click on it to open and run it, it doesn't open and the file disappears. It doesn't open when I go to my Downloads folder and try to open it from there either. I thought it may be because I don't have an Adobe ID, so I created an account, but that didn't help either. I'm really interested in this software, but if I can't even get it to install, I'm wondering whether Nitro Pro 9 isn't a better bet. Is there anyone who can help me?

download directly. install using compatibility mode for xp sp3,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Re: Adobe Download Assistant Doesn't Run (Mac)

I have the exact same issue with the exact same laptop and those troubleshooting documents did not help.
I double clicked ADM to install. Ran the installer. It installed and nothing happened.
Some time later I found that an error popped up and said I need Adobe AIR to run ADM. So I downloaded AIR.
I double clicked the AIR dmg and then ran "Install Adobe Air". Again nothing happened. No error windows or anything. I rebooted, made sure I wasn't missing an error window anywhere, updated my Mac (just in case) and still nothing when I double click "Install Adobe AIR". It's not listed in my Applications folder either.

I did follow your two documents, because I said I followed "The Adobe AIR installer doesn't display a window when launched."
I'm attaching my installation log.
Jan 17 10:46:35 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Begin runtime download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer
Jan 17 10:47:21 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Begin signature download from http://airdownload.adobe.com/air/3/nai/macos10.7/x86/installer.p7
Jan 17 10:47:21 Bretts-MacBook-Pro Install Adobe Download Assistant[1588]: Launching subprocess with commandline "AIR Runtime Installer" -x1 /Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant
Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: Commandline is: -x1 "/Volumes/Install Adobe Download Assistant/Install Adobe Download Assistant.app/Contents/Resources/Adobe Download Assistant"
Jan 17 10:47:27 Bretts-MacBook-Pro Adobe AIR Installer[1599]: No installed runtime detected
Jan 17 10:47:36 Bretts-MacBook-Pro ReportCrash[1601]: Saved crash report for Adobe AIR Installer[1599] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-104736_Bretts-MacBook-Pro.crash
Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: Commandline is: -psn_0_1405271
Jan 17 10:47:52 Bretts-MacBook-Pro Adobe AIR Installer[1621]: No installed runtime detected
Jan 17 10:47:53 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x157157].com.adobe.air.Installer[1621]): Job appears to have crashed: Segmentation fault: 11
Jan 17 10:47:54 Bretts-MacBook-Pro ReportCrash[1601]: Saved crash report for Adobe AIR Installer[1621] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-104754_Bretts-MacBook-Pro.crash
Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: Commandline is: -psn_0_1413465
Jan 17 10:53:45 Bretts-MacBook-Pro Adobe AIR Installer[1624]: No installed runtime detected
Jan 17 10:53:47 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x159159].com.adobe.air.Installer[1624]): Job appears to have crashed: Segmentation fault: 11
Jan 17 10:53:47 Bretts-MacBook-Pro ReportCrash[1627]: Saved crash report for Adobe AIR Installer[1624] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-105347_Bretts-MacBook-Pro.crash
Jan 17 12:01:51 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-15-140607_Bretts-MacBook-Pro.crash
Jan 17 12:01:53 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-15-223953_Bretts-MacBook-Pro.crash
Jan 17 12:01:54 Bretts-MacBook-Pro SubmitDiagInfo[1721]: Submitted crash report: file://localhost/Users/brettalton/Library/Logs/DiagnosticReports/Adobe%20AIR%20Installer_ 2012-01-17-105347_Bretts-MacBook-Pro.crash
Jan 17 18:06:49 Bretts-MacBook-Pro sandboxd[2724] ([37]): mds(37) deny file-issue-extension /Users/brettalton/Downloads/AdobeAIR.dmg
Jan 17 18:06:49 Bretts-MacBook-Pro mds[37]: Bookmark failed to issue extension for item /Users/brettalton/Downloads/AdobeAIR.dmg (depth=4000): Operation not permitted
Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: Commandline is: -silent -eulaAccepted
Jan 17 18:07:14 Bretts-MacBook-Pro Adobe AIR Installer[2734]: No installed runtime detected
Jan 17 18:07:15 Bretts-MacBook-Pro Adobe AIR Installer[2734]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x438900
Jan 17 18:08:00 Bretts-MacBook-Pro ReportCrash[2743]: Saved crash report for Adobe AIR Installer[2734] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180800_localhost.crash
Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: Commandline is: -psn_0_2908870
Jan 17 18:09:21 Bretts-MacBook-Pro Adobe AIR Installer[2795]: No installed runtime detected
Jan 17 18:09:22 Bretts-MacBook-Pro Adobe AIR Installer[2795]: -[__NSCFString backingScaleFactor]: unrecognized selector sent to instance 0x67bac0
Jan 17 18:09:32 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x2c62c6].com.adobe.air.Installer[2795]): Job appears to have crashed: Bus error: 10
Jan 17 18:09:32 Bretts-MacBook-Pro ReportCrash[2798]: Saved crash report for Adobe AIR Installer[2795] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180932_Bretts-MacBook-Pro.crash
Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: Commandline is: -silent -eulaAccepted
Jan 17 18:09:36 Bretts-MacBook-Pro Adobe AIR Installer[2800]: No installed runtime detected
Jan 17 18:09:37 Bretts-MacBook-Pro ReportCrash[2803]: Saved crash report for Adobe AIR Installer[2800] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-180937_localhost.crash
Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: Commandline is: -psn_0_2925258
Jan 17 18:10:36 Bretts-MacBook-Pro Adobe AIR Installer[2808]: No installed runtime detected
Jan 17 18:10:37 Bretts-MacBook-Pro com.apple.launchd.peruser.501[204] ([0x0-0x2ca2ca].com.adobe.air.Installer[2808]): Job appears to have crashed: Segmentation fault: 11
Jan 17 18:10:37 Bretts-MacBook-Pro ReportCrash[2810]: Saved crash report for Adobe AIR Installer[2808] version 3.1 (3.1.0.4880) to /Users/brettalton/Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-181037_Bretts-MacBook-Pro.crash
Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: Runtime Installer begin with version 3.1.0.4880 on Mac OS 10.7.2 x86
Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: Commandline is: -silent -eulaAccepted
Jan 17 18:10:58 Bretts-MacBook-Pro Adobe AIR Installer[2818]: No installed runtime detected
Jan 17 18:10:59 Bretts-MacBook-Pro ReportCrash[2821]: Saved crash report for Adobe AIR Installer[2818] version ??? (???) to /Library/Logs/DiagnosticReports/Adobe AIR Installer_2012-01-17-181059_localhost.crash

Downloading a trial version - Adobe Download Assistant queue not showing

At first the download for the trial (for Illustrator) didn't even start and when I went to the solutions, I followed the instruction to simply restart ADA but it gave me the Error 106 that a download was already underway. Unfortunately, the queue is not showing up when I sign in at all. Any help would be greatly appreciated. Thank you.

Unfortunately, I've already been to this page:
Solution 4
Error 106 occurs if you have previously initiated a download and then started a second download of a different trial product before the first download finishes.
Error 105 occurs if you have started to download a product that is already downloading in the ADA queue.
Click OK to dismiss the Error 105 or Error 106 message.
In the Adobe Download Assistant, check the products in your download queue. Click the Resume button if the original download is paused.
The problem is that I cannot see my download queue at all to do anything related to the download.

Adobe Download Assistant won't show other products

I have installed Adobe Download Assistant normally.
After I run the program, I know that the other products are gone except Acrobat Reader XI Pro.
My computer is Windows 7, with a 2GB RAM and an Intel Pentium Dual-core.

Jimmy97liew what Adobe software title are you wanting to download?

The Adobe Download Assistant doesn't work!

So, whatever happened to a direct download link? hmmmm too easy lol. this download assistant does not work at all. I turned off all firewalls, downloaded the (***) and got to the license agreement and ok'd it and it wouldn't start download. Yes I did download to Desktop for all so that it has full permission. Now I had to go to support, receive 2 files that I have to download, combine in one folder, then unzip and then install. Just for a trial. I would be scared to handover $100-$600 for a full product and have to jump through this many hoops!! Why did Adobe make downloading such a pain in the behind with it's (***)! lol here's a thought:: KISS keep is simple...shall I say silly just to be nice

Troubleshoot Adobe Download Assistant
Direct Download Links for Adobe Software
Mylenium

Adobe Download Assistant Doesn't Run (Mac)

I cannot start the Adobe Download Assistant for some unknown reasons. I want to download a trial of Adobe After Effects, so this is necessary. First, I installed the Assistant, and when it tried to open, it said it couldn't find Adobe Air, so I installed Adobe Air. Air itself will not run either, and the download assitant would not run and it is not detected by my system. When I tried to reinstall it, about every third time I attempted to open the installer I would get the same "cannot find Adobe Air" message, even though Adobe Air is installed. The only suggestion in the Troubleshooting section that I hadn't tried was installing updates, so I ran the Software Update program and installed all available updates. Since doing that, I do not get the "cannot find Adobe Air" message anymore, but neither program will run. What should I do when I can't figure out what's even wrong?

Hmm then it would not be the graphic switching issue then. I would recommend you begin by troubleshooting your installation of Adobe AIR. Once that is completed then return to the Adobe Download Assistant to try downloading the trial again. The following documents should aid you with your troubleshooting:
Troubleshoot AIR installation | Mac OS
Troubleshoot Adobe Download Assistant
Please feel free to respond to this thread if you have any questions about the steps listed within either document.

Cs6 design standard not an option in download assistant

i am trying to download cs6 design standard but the only option i have is cs6 design and web premium in adobe download assistant. can somebody tell my where the design standard option is?

You need to initiate the download from trial page at http://www.adobe.com/cfusion/tdrc/index.cfm?product=design_standard. Also if you have purchased Design and Web Standard from Adobe and chosen the download option then you can follow the directions at http://forums.adobe.com/thread/1006208?tstart=0&promoid=KBHJQ to download the software from your account.

Adobe Download Assistant does not show any products for download?

When I open Download Assistant it doesn't show any products for downloading.

Rosss20605485 what Adobe software title are you trying to download?

ADOBE CS6 DESIGN STANDARD

WENT TO ADOBE SITE CLICKED ON TRIAL VERSION OF CS6 DESIGN STANDARD -
IN THE DOWNLOAD MANAGER THERE IS NO OPTION FOR CS6 DESIGN STANDARD
CLOSEST PROGRAM IS CS6DESIGN AND WEB PREMIUM
I HAVE THE KEY AND JUST NEED TO DOWNLOAD THE CS6 DESIGN STANDARD
I TRIED THE PREMIUM VERSION BUT MY KEY DOES OT WORK

First message I get when I choose license the software is sign in required – so I sign in with my adobe ID.
Next screen prompts to enter serial number
I enter - <Removed by Moderator>
Thank you for your purchase of downloadable Adobe products.
For your records, we have included your serial numbers below.
Adobe Creative Suite 6 Design Standard (Windows,English)
<Removed by Moderator>
I think I see the problem now this is for WINDOWS – I am loading this on a MAC
Is there any way to convert it?
Lester Avela
<Removed by Moderator>

How to download Adobe After Effects CS6 trial from the Adobe Download Assistant?

Hi guys,
I am a complete novice so im a bit stuck. I am trying to trial the Adobe AE CS6 but ive got to the download assistant and come to a dead end.
what do i do next?
many thanks!

What computer/OS are you trying to download After Effects on?
Make sure that your computer meets the System requirements for running After Effects. For example, AE requires a 64-bit operating system. If you're on a 32-bit version of Windows, you will be unable to install AE.
If you meet the system requirements, try one of the following:
Restart the browser and from the website, try downloading After Effects again.
Sign in to Adobe Download Assistant, and then from the Show Me menu choose Video, and then click the left/right arrows till you find After Effects CS6.

Am trying to download Acrobat XI on free trial on PC. I start up Adobe Download Assistant but can do nothing with it. I can't select products and no products show up. What can I do?

Am trying to download Acrobat XI on free trial on PC. I start up Adobe Download Assistant and sign in but can then do nothing with it. I can't select products and no products show up. Why isn't Download Assistant doing anything?
All help welcome,
Michael

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Mac CS6 Suite Adobe Download Assistant Error 110, 109, 108

Hello,
I am the IT Director for a Small College Campus and we are having problems with the Adobe Download Assistant in regards to downloading the Mac Adobe CS6 Trials. Regarding specifically the Design and Master Suites. I was able to download the Adobe Acrobat Pro XI trial as well as the Photoshop CS6 trial without problem, but when downloading the full Suite trial, I consistantly first get the 110 error, then if I try to restart the download from where it left off, I get an error 109 or 108. The download typically goes fine until the last couple percent, but near the end I get the error and can not restart the download short of starting over completely, in which case the cycle repeats.
I've done everything in Solution 1 of http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html, with no success. I am also able to download the Windows version of the trial suites, inside a Parallels virutal machine running Windows 7 without error, on the same machine that gives me the error for the Mac version. It seems to only affect the Mac downloads. I tested the same download on the same machine, but off-campus and was able to complete the download, so I think it may have to be a communication error in regards to our firewall, but I'm not sure why it would only effect the Mac Suite downloads. Taking down our firewall completely is not an option.
I have tried multiple browsers to start the ADA install from, as well as multiple machines running different operating system versions (Mac 10.8 Mountain Lion and 10.7 Lion/10.6 Snow Leopard - I'm not sure exactly which previous version it was) with no success. Both computers were on an Ethernet, hardline connection; no wireless. Any suggestions would be appreciated as our production department is starting a Creative Cloud account and would like to be able to use the download manager instead of the direct download links, from another support topic, I have provided them with for the time being, as they can be difficult to find at times, as well as less reliable.
Thank you for any help you can provide.

Creative Cloud uses the Adobe Application Manager as opposed to the Adobe Download Assistant. You are right though the error messages which you are posting indicate a failure of the network connection. Since the same computer works off your college network it does sound like a configuration problem with your firewall configuration.
I would recommend working with the manufacturers of your firewall to determine how to properly allow access. You may also want to review Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html which does provide some guidence for general system related errors.

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document

I downloaded the adobe XI software and it shows in my Adobe download assistant as downloaded but I can not open it and it is not a part of my applications. Very frustrating download process as I just want to convert a PDF file to an editable word document...

Odonnells52 you will still need to install Adobe Acrobat Professional prior to being able to make edits to PDF or utilize Acrobat. By default the installation files have been saved to your download folder.
If you continue to face difficulties with the Adobe Download Assistant then please see Troubleshoot Adobe Download Assistant.
You can also download the installation files directly from Download Acrobat products | Standard, Pro | XI, X if you are unable to locate the downloaded installation files.

Adobe CS6 Master Collection Trial and Adobe Download Assistant keeps freezing.

I am downloading Adobe CS6 Master Collection Trial but Adobe Download Assistant keeps freezing. I have tried to to start the download process over again, but keep running into the same issue. Please help.

MsGlamVixenn,
Please refer the solution in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If you continue to face difficulties you can try initiating a direct download by following the steps listed at http://forums.adobe.com/thread/981369

Adobe Download Assistant doesn't show me CS6 Design Standard as an option. Why?

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