Adobe Download Assistant log in CFC help!

Whenever I try to log in, it says, "Unable to invoke CFC - the user is not currently authorized to invoke this method."
What does this mean? What is a CFC? How can I become authorized?

And log in where? Using what browser or method? On what system? You need to be much more specific.
Mylenium

Similar Messages

Trouble Installing Adobe Download Assistant! Please help!

Hi, I'm trying to download Adobe Download Assitant of my Mac so I can get my free trial of Photoshop. I can open the .dmg thing and double click on "Install Adobe Download Assistant" but when the bar that reaches the end on the installation window, nothing happens. Please help.

Without any specific errors I would recommend reviewing Troubleshoot Adobe Download Assistant.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page.

I downloaded Adobe Acrobat XI Pro - I signed in and now all I get is the Adobe Download Assistant with a prompt to keep downloading the program or help page. How can I launch the actual program and not the Assistant?
Under the download or application file I only have the Assistant program

Moving this discussion to the Acrobat Installation & Update Issues forum.
Isabellasf have you ran the installation files which were downloaded? By default they are downloaded to the download folder within your User folder.

Cannot Install Adobe Acrobat Pro via Adobe Download Assistant - Please Help

Hi Guys,
Please can you help I am trying to download the adobe acrobat pro trial via the adobe download assistant but cannot get the download to complete successfully.
Everytime I try and download the file it freezes when almost totally downloaded (less than a minute remaining) and eventually returns an error saying:
Error extracting teh product installer (Error 101). Check for available disk space on your system and try downloading the product again. I am trying to install to the desktop on a drive with 600GB free!!
Please help, I have downloaded the ADA through google chrome on a machine with windows 7 (64bit)
Thanks
Mike

Try this:
Direct Download Links for Adobe Software
Though if the extraction fails, you may face that same issue again. Store the fiel in a different location and do a littel housekeeping. You could well simply be running out of temp space or have a permissions problem on your temp folder...
Installation Preparations
Mylenium

Unable to invoke CFC when trying to connect Adobe Download Assistant

I am running Mac OS X (10.10.2).
When Trying to connect Adobe Download Assistant with my regular Adobe-ID credentials I see following error message:
unable to invoke CFC - The method login was not found in component tdrc.tdrcfacade.
Is there a way to "repair" Download Assistant or to install the recent version?
Thanks in advance
Enrico

Hi Jeff,
that's the catch.
Uninstall and installing a product worked.
I am doing a test on Acrobat.
Thanks a lot.
Enrico

The installation does not start when I log in to Adobe Download Assistant.

When I downloaded the program (Ae) it took me to the download assistant; which allows you to sign and start the installation process on its own. I am having a problem with the installation starting when I sign in. Once I sign in it gives me some programs I could download, but are not what I am looking for. Please help.
Thanks
Bperry7

What computer/OS are you trying to download After Effects on?
Make sure that your computer meets the System requirements for running After Effects. For example, AE requires a 64-bit operating system. If you're on a 32-bit version, you will be unable to install AE.
If you meet the system requirements, try one of the following:
Restart the browser and from the website, try downloading After Effects again.
Sign in to Adobe Download Assistant, and then from the Show Me menu choose Video, and then click the left/right arrows till you find After Effects CS6.

Help with downloading "Adobe Download Assistant"

Heyy,
I was downloading the free trial of Adobe Photosho CS6 and I clicked "Download Now" to get Adobe Download Assistant.
Abdobe Download Assistant shows up in my downloads folder but I can't open it, no matter how many times I click on it.
On the website, it says it would open immediately but it didn't.
My laptop is Windows Vista.
Is there another way to open this file?
Any help is appreciated,
Thank you.

hey tsoichitsoichi
You might have some UAC(User Account Control) , please check the setting fo it.
Follow the link below to get more info on UAC,
http://windows.microsoft.com/en-in/windows-vista/turn-user-account-control-on-or-off
OR
Please visit this website for direct download link.
http://prodesigntools.com/adobe-cs6-direct-download-links.html
Please follow the correct steps to download the software.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

I have downloaded adobe download assistant but when ever i click on sign in it says 'error communicating with adobe (error 100). please help.

Boskou41043636 for information on how to resolve error 100 please see Troubleshoot Adobe Download Assistant.

Re: Adobe Download Assistant error 107 help

Jeff Wright.
Day 5 after purchase and my downloading problem is still not resolved! Not impressed and I'm out of pocket by $99!!!! If Adobe doesn't live up to its service contract, I'm demanding my money back from the retailer. Maybe I'll start a campaign against Adobe then!
Ross
South australia

Ross have you downloaded other files successfully previously? If you navigate to the same directory/folder are you able to find the downloaded installation files? Which web browsers have you utilized?
I have requested a member of our support team to contact you directly regarding your download difficulties.
I did also branch off your discussion as it wasn't completely relevant to the Adobe Download Assistant. You have indicated that you are not able to utilize the direct download links either which would not generate an error 107.

Connection problem with adobe download assistant

Hello,
I'm using windows 7 and I try to install the trial version of the Master Collection cs6.
I have download Adobe Download Assistant (multiple times) but every time I try to connect myself with my Adobe ID, it doesn't work. I can click on Connection, the action is registered by the software but nothing happen. I also can't close the software with the simple click on close, I have to use the task manager (CTRL+ALT+SUPPR).
I have already unistall my cs5 version using all the help I could find on the website (cleaner tool..).
Can you help me ?
Sorry for my broken english.. And thank in advance for your help
Here's the contents of the file Install.log of my AIR software. (as mentionned in the help http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html) :
[2012-03-12:22:25:49] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:25:49] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:25:49] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:48] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:49] Detached signature verified
[2012-03-12:22:27:49] Begin cert chain validation
[2012-03-12:22:27:49] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-03-12:22:27:54] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:54] Begin crl download from http://crl.adobe.com/cds.crl
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Cert chain validation succeeded
[2012-03-12:22:27:59] Launching subprocess with commandline "C:\Users\Luce\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:02] Invoking Application Installer for combined install
[2012-03-12:22:28:02] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:05] Application signature verified
[2012-03-12:22:28:05] Unpackaging/validation complete
[2012-03-12:22:28:05] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:22] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:22] Relaunching with elevation
[2012-03-12:22:28:25] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:25] Commandline is: -stdio \\.\pipe\AIR_4956_0 -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:25] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:25] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:25] Application signature verified
[2012-03-12:22:28:25] Unpackaging/validation complete
[2012-03-12:22:28:26] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:26] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.0.7220 to version 3.1.0.4880.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to C:\Program Files (x86) using the source file at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:26] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-03-12:22:28:51] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-03-12:22:28:53] Application Installer end with exit code 1
[2012-03-12:22:28:53] Elevated install completed
[2012-03-12:22:28:55] Application Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess app installer succeeded
[2012-03-12:22:28:56] Runtime Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess Runtime Installer succeeded
[2012-03-12:22:28:56] Bootstrapper end with exit code 0
[2012-03-12:22:29:46] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:46] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:29:46] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:47] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant
[2012-03-12:22:29:47] Application signature verified
[2012-03-12:22:29:47] Unpackaging/validation complete
[2012-03-12:22:29:47] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Application Installer end with exit code 0
[2012-03-12:22:29:52] Subprocess Application Installer succeeded
[2012-03-12:22:29:52] Bootstrapper end with exit code 0
[2012-04-11:14:12:19] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:19] Commandline is: -playerVersion=11,2,202,229 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6966513507068157 onApplicationVersion
[2012-04-11:14:12:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:19] Application Installer end with exit code 0
[2012-04-11:14:12:44] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:44] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9661501375958323 onApplicationVersion
[2012-04-11:14:12:44] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:44] Application Installer end with exit code 0
[2012-04-11:14:13:50] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:50] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:13:50] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:51] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:13:53] Application signature verified
[2012-04-11:14:13:53] Unpackaging/validation complete
[2012-04-11:14:13:53] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:00] Starting app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2012-04-11:14:14:00] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Relaunching with elevation
[2012-04-11:14:14:03] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:14:03] Commandline is: -stdio \\.\pipe\AIR_4176_0 -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:03] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:14:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:14:04] Application signature verified
[2012-04-11:14:14:04] Unpackaging/validation complete
[2012-04-11:14:14:04] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:04] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:04] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-11:14:14:06] Application Installer end with exit code 0
[2012-04-11:14:14:07] Elevated install completed
[2012-04-11:14:14:09] Application Installer end with exit code 0
[2012-04-11:14:14:10] Subprocess Application Installer succeeded
[2012-04-11:14:14:10] Bootstrapper end with exit code 0
[2012-04-11:14:15:32] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:32] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9074419755488634 onApplicationVersion
[2012-04-11:14:15:32] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:32] Application Installer end with exit code 0
[2012-04-11:14:15:33] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:33] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:15:33] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:33] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:15:34] Application Installer end with exit code 0
[2012-04-11:14:16:04] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:16:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:16:04] Commandline is: -updatecheck
[2012-04-11:14:16:04] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:16:04] Performing pingback request
[2012-04-11:14:16:05] Pingback request completed with HTTP status 200
[2012-04-11:14:16:05] Starting runtime background update check
[2012-04-11:14:16:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
[2012-04-11:14:16:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:16:44] Unpackaging complete
[2012-04-11:14:16:44] Download success
[2012-04-11:14:16:44] Runtime updated downloaded
[2012-04-11:14:17:03] User had deferred installing the update
[2012-04-11:14:17:03] Runtime Installer end with exit code 0
[2012-04-11:14:17:23] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:24] Starting runtime background update installation
[2012-04-11:14:17:24] Launching subprocess with commandline C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:24] Runtime updater successfully launched
[2012-04-11:14:17:24] Runtime Installer end with exit code 0
[2012-04-11:14:17:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:28] Commandline is: -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:28] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:28] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:28] Application Installer end with exit code 0
[2012-04-11:14:17:31] Relaunching with elevation
[2012-04-11:14:17:31] Launching subprocess with commandline c:\users\luce\appdata\local\temp\aird589.tmp\adobe air installer.exe -ei
[2012-04-11:14:17:34] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:34] Commandline is: -stdio \\.\pipe\AIR_5416_0 -ei
[2012-04-11:14:17:34] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:34] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
[2012-04-11:14:17:34] Installing msi at c:\users\luce\appdata\local\temp\aird589.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-11:14:17:37] Runtime Installer end with exit code 0
[2012-04-11:14:17:38] Elevated install completed
[2012-04-11:14:17:40] Launching subprocess with commandline c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:40] Runtime Installer end with exit code 0
[2012-04-11:14:18:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:18:11] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:18:11] Commandline is: -updatecheck
[2012-04-11:14:18:11] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:18:11] Performing pingback request
[2012-04-11:14:18:12] Pingback request completed with HTTP status 200
[2012-04-11:14:18:12] Starting runtime background update check
[2012-04-11:14:18:12] Clearing unused background update directory
[2012-04-11:14:18:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-04-11:14:18:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:18:12] Runtime update not available
[2012-04-11:14:18:12] Unpackaging cancelled
[2012-04-11:14:18:12] Runtime Installer end with exit code 0
[2012-04-11:20:47:56] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:56] Invoking Application Installer for combined install
[2012-04-11:20:47:56] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:57] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air to C:\Users\Luce\AppData\Local\Temp\fla63BB.tmp
[2012-04-11:20:48:02] Application signature verified
[2012-04-11:20:48:02] Unpackaging/validation complete
[2012-04-11:20:48:02] No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:48:02] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp
[2012-04-11:20:48:06] Native installation package creation succeeded
[2012-04-11:20:48:06] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.4.980 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:48:06] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp\setup.msi with guid {1E9362FB-5844-A463-42F9-F45B29B11024}
[2012-04-11:20:48:10] Application Installer end with exit code 0
[2012-04-11:20:48:11] Subprocess app installer succeeded
[2012-04-11:20:48:11] Runtime Installer end with exit code 0
[2012-04-11:20:55:51] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:51] Commandline is: -silent -eulaAccepted -programMenu AdobeStory.air
[2012-04-11:20:55:51] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:51] Invoking Application Installer for combined install
[2012-04-11:20:55:51] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:52] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:52] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air to C:\Users\Luce\AppData\Local\Temp\flaA5BB.tmp
[2012-04-11:20:55:55] Application signature verified
[2012-04-11:20:55:55] Unpackaging/validation complete
[2012-04-11:20:55:55] No app located for appID 'com.adobe.AdobeStory' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:55:55] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp
[2012-04-11:20:55:56] Native installation package creation succeeded
[2012-04-11:20:55:56] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.0.571 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:56] Installing msi at C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp\setup.msi with guid {CDDE6E3D-4433-4B84-39A3-4A049A5F0491}
[2012-04-11:20:56:01] Application Installer end with exit code 0
[2012-04-11:20:56:02] Subprocess app installer succeeded
[2012-04-11:20:56:02] Runtime Installer end with exit code 0
[2012-04-11:20:57:30] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -silent -eulaAccepted -desktopShortcut -programMenu DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:30] Invoking Application Installer for combined install
[2012-04-11:20:57:30] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:31] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air to C:\Users\Luce\AppData\Local\Temp\fla2739.tmp
[2012-04-11:20:57:32] Application signature verified
[2012-04-11:20:57:32] Unpackaging/validation complete
[2012-04-11:20:57:32] No app located for appID 'com.adobe.dmp.contentviewer' and pubID ''
[2012-04-11:20:57:32] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp
[2012-04-11:20:57:32] Native installation package creation succeeded
[2012-04-11:20:57:32] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app com.adobe.dmp.contentviewer version 1.4.0 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:32] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp\setup.msi with guid {A8EB1D0F-867D-8ECB-FA3D-22D07803ECC1}
[2012-04-11:20:57:34] Application Installer end with exit code 0
[2012-04-11:20:57:34] Subprocess app installer succeeded
[2012-04-11:20:57:34] Runtime Installer end with exit code 0
[2012-05-11:09:56:53] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:53] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6693857708014548 onApplicationVersion
[2012-05-11:09:56:53] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:54] Application Installer end with exit code 0
[2012-05-11:09:56:56] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:56] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJwY2lkIjoiMTMzNjcyMjk1ODM2Ny00NTgxNjAuMjEiLCJ0cmVhdG1lbnRpZCI6IkVCWUZIIiwibGFuZ3VhZ2UiO iJGcmFuw6dhaXMiLCJzZXNzaW9uaWQiOiIxMzM2NzIyOTU4MzY3LTQ1ODE2MCIsInByb2R1Y3QiOiJwcmVtaWVyZV9 wcm8iLCJ2aXNpdG9ySUQiOiJbQ1NddjF8Mjc1RDU2ODc4NTMxMTNDNS02MDAwMDEwNTQwMDE3MUU2W0NFXSIsInBsY XRmb3JtIjoid2luZG93cyIsInByb2R1Y3RGdWxsTGFiZWwiOiJBZG9iZSBQcmVtaWVyZSBQcm8gQ1M2IiwiV0NEU2V ydmVyIjoiIiwicmVnaW9uIjoiZnJfRlIifQ==
[2012-05-11:09:56:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:56] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:09:56:59] Application Installer end with exit code 0
[2012-05-11:09:57:27] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-05-11:09:57:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:57:28] Commandline is: -updatecheck
[2012-05-11:09:57:28] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:57:28] Performing pingback request
[2012-05-11:09:57:28] Starting runtime background update check
[2012-05-11:09:57:28] Clearing unused background update directory
[2012-05-11:09:57:28] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-05-11:09:57:28] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-05-11:09:57:29] Runtime update not available
[2012-05-11:09:57:29] Unpackaging cancelled
[2012-05-11:09:57:29] Runtime Installer end with exit code 0
[2012-05-11:14:19:25] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:25] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:25] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:26] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:27] Application signature verified
[2012-05-11:14:19:27] Unpackaging/validation complete
[2012-05-11:14:19:27] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:30] Starting app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:30] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Rolling back install of C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi
[2012-05-11:14:19:33] Rollback complete
[2012-05-11:14:19:33] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:33] Relaunching with elevation
[2012-05-11:14:19:48] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:48] Commandline is: -stdio \\.\pipe\AIR_3640_0 -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:48] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:48] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:48] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:49] Application signature verified
[2012-05-11:14:19:49] Unpackaging/validation complete
[2012-05-11:14:19:49] Starting silent app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:49] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:54] Application Installer end wi

From the behavior you describe it sounds like either you have a software firewall which is not allowing the Adobe Download Assistant to access the Internet or you are on a managed network. Please try configuring your software firewall to allow the Adobe Download Assistant to access the Internet. If you continue to face difficulties you can also initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.

Can't download DW5.5. Error with Adobe Download Assistant

I am getting error 100 with the Adobe Download Assistant (ADA). The log is below. IE can connect to https://www.adobe.com/cfusion/flex2gateway so why is ADA having problem? I wish Adobe didn't take away the direct download links. Searching the forums it seems lots of people are having problems with iADA and it must be causing support headache for Adobe.
My suggestion is for people who know what they're doing, provide the direct links. For people who don't know what to do after the download or have slow connection, they can use ADA.
6/27/2011 12:09:52.332 [ERROR] handleLoginFault - (mx.rpc::Fault)#0
content = (Object)#1
errorID = 0
faultCode = "Client.Error.MessageSend"
faultDetail = "Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
faultString = "Send failed"
message = "faultCode:Client.Error.MessageSend faultString:'Send failed' faultDetail:'Channel.Connect.Failed error NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/''"
name = "Error"
rootCause = (mx.messaging.events::ChannelFaultEvent)#2
    bubbles = false
    cancelable = false
    channel = (mx.messaging.channels::SecureAMFChannel)#3
      authenticated = false
      channelSets = (Array)#4
      connected = false
      connectTimeout = -1
      enableSmallMessages = true
      endpoint = "https://www.adobe.com/cfusion/flex2gateway/"
      failoverURIs = (Array)#5
      id = (null)
      mpiEnabled = false
      netConnection = (flash.net::NetConnection)#6
        client = (mx.messaging.channels::SecureAMFChannel)#3
        connected = false
        maxPeerConnections = 8
        objectEncoding = 3
        proxyType = "none"
        uri = "https://www.adobe.com/cfusion/flex2gateway/"
      piggybackingEnabled = false
      polling = false
      pollingEnabled = true
      pollingInterval = 3000
      protocol = "https"
      reconnecting = false
      recordMessageSizes = false
      recordMessageTimes = false
      requestTimeout = -1
      uri = "https://www.adobe.com/cfusion/flex2gateway/"
      url = "https://www.adobe.com/cfusion/flex2gateway/"
      useSmallMessages = false
    channelId = (null)
    connected = false
    currentTarget = (mx.messaging.channels::SecureAMFChannel)#3
    eventPhase = 2
    faultCode = "Channel.Connect.Failed"
    faultDetail = "NetConnection.Call.Failed: HTTP: Failed: url: 'https://www.adobe.com/cfusion/flex2gateway/'"
    faultString = "error"
    reconnecting = false
    rejected = false
    rootCause = (Object)#7
      code = "NetConnection.Call.Failed"
      description = "HTTP: Failed"
      details = "https://www.adobe.com/cfusion/flex2gateway/"
      level = "error"
    target = (mx.messaging.channels::SecureAMFChannel)#3
    type = "channelFault"

abdu wrote:
The Assistant is a Windows application which I expect it will download and install DW for me. How is a browser involved in this scenario?
i don't have any of the CS products installed and the cleaner didn't have any work to do.
Sorry, I thought the Cleaner would do it. Did another search and found these instructions to remove the download manager:
http://kb2.adobe.com/cps/400/kb400533.html
The browser is involved because it runs as a plugin of the browser. Plugins are different for the browsers. IE typically runs through ActiveX whereas other browsers run through a java enabled version. By trying the download in another browser you can rule out where the problem lies. Otherwise, I feel your only solution is to get in touch with Adobe support because this is a user-to-user community and there won't be much more help than KB articles. Also with Adobe email support you can email them log files to look at. It's along the process and will explain as you go.

Adobe Download Assistant not installing

I'm trying to download the CS6 trials on a MacbookPro running Mountain Lion; however on opening the AdobeDownloadAssistant.dmg it will load, then give me an error message with the following:
"Sorry, an error has occurred.
The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author."
When I try to download the apps straight from the cloud toolbar, it tries to take me to a link, which doesn't lead anywhere. Eg, when trying to "try" Photoshop Extended, in Safari it will take me to:
aam://SAPCode=PHSP?passPhrase=ZGpLQ9U9dEgsq0r0f87dOTP/mGZPUOBjl9FpXKYTZ8ks/NB3Hninigi9kaTk QA3hMECy0lp+rOvaKTUi1emimiupaCWVu5Zjpb/WHOInRL5xPqDwPwwOP35FC5kr1z5VkI4H4dAiT4OhyosSgc2nns 78ZkT5ZsriXPR0ryqFe90=
Any ideas? Very frustrating, I'm keen on trying these out while I have time at the moment... have wasted a good part of the day so far trying to get it sorted. Any help is much appreciated!

Hi All,
yesterday evening I tried to download the CS6 trial as well, and had the same problems. Here is how I solved it:
1.) After clicking on "Download" I have copied the Adobe Download Manager.dmg to the desktop
2.) Install download manager, and click OK when the "Sorry, ... " error message appears.
3.) Go to the Adobe Download Manager file (see below), right click, and click on "Show package contents"
3.) After clicking "Show Package Contents" go to: Contents/Resources/Adobe Download Assistant/Contents/MAC OS/ and click on Adobe download assisstant
(Do not try the Contents/Mac OS/install adobe download manager because you will have the same error message. Go to the folder as described above)
4.) after clicking "Adobe download assisstant" you should be able to log in and download the desired software
I hope I could help, it worked for me
(MBP+Lion)

Mac OSX 10.9.4 - Adobe Download Assistant does not display any products to download

I am attempting to download the free 30 day trial of Acrobat XI Pro, and I downloaded and installed Adobe Download assistant to do so. I successfully created an Adobe ID and have verified it. However, when I log in with my ID into the Adobe Download Assistant, no products display as being available for download (or display - period - before or after logging in). I have tried uninstalling and reinstalling the software, but no luck. The screen I am looking at is as follows:
Is there something I'm missing? I can go to "Select product" and select either "Photography", "Video" or "PDF", but when I click any of the options, nothing happens.
I couldn't seem to find a comparable problem on the forums. Any help would be appreciated, especially insofar as I am trying to evaluate whether to purchase the product in question.

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Error running Adobe Download Assistant for PS Elements 11

I'm logged into my Adobe account. I'm on a MacBook Pro running OS x 10.6.8. I use Chrome as my browser but have tried this with Safari as well with the same result.
I download the dmg for Adobe Download Assistant and when I run it, it launches ADA but then a pop up window comes up with:
"This application cannot be installed because this installer has been mis-configured. Please contact the application author for assistance."
I want to download and install a trial version of Photoshop Elements 11.
Any suggestions?
Thanks,
Doris.

You may want to check this Kb link :-
http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
If this link doesn't help much then you might want to check
http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
for the direct download link of the software.
NOTE :- Read the instruction in order to avoid errors.

Adobe Download Assistant Error 107

I downloaded adobe Download assistant it lets me log in but when i try to download Adobe Affter Ecceft CS 5.5 it has a pop up that says "error 107, failed communicating with adobe.com" I've tryed to download it on two different computers but the problem happens with both, my operating system is Windows Vista, someone help please what am I doing wrong?

Ok I would recommend completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1. Also please make sure and choose the default of the User folder or possibly your desktop folder. This error is probably happening due to choosing a location such as Program files to download the install files too.
Alternately you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

Adobe Download Assistant log in CFC help!

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