Adobe Download Assistant pops up, but no download happens?!

I downloaded the 30 trial for Premier last night, it spend 2 hours encoding after the installation was completed, but my computer crashed.  I can't find the porogramme anywhere, so I tried to re-download.  Now the Download Assistant gets me to log it, then nothing else happens?! I have removed everything from the computer now from last night, and the issue is still the same.  PLEASE HELP!!
Thanks
Lalla

Have you tried reinitiating the download from the download page?
Alternately you can try the steps listed in http://forums.adobe.com/thread/981369 to allow you to download the install files directly.

Similar Messages

  • I'm trying to install adobe acrobat XI pro, the trial version. The Install Download Assist pops up but the program doesn't install. I do see a file named XI Pro, but not a program. It seems the program never completely downloads. Any suggestions? Thanks.

    I've tried to download the trial version of Acrobat XI pro but it's not working. The time bar is active for the download and indicates that it will take two hours. When I come back, the screen has gone back to the "install free trial here" page. I do see a file for XI Pro, but not a program.

    try a direct download,
    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • What do i do once adobe pro assistant is up.I press download but it asks for a folder

    what do i do once adobe pro assistant is up.I press download but it asks for a folder

    Moving this discussion to the Acrobat Installation & Update Issues forum.
    7springsalpaca please choose to download the installation files to your download folder.  Once the installation files are downloaded you can then install the software.

  • After downloading a file, the downloads window pops up, but is always empty. the downloaded files are not visible.

    After downloading a file, the Downloads window pops up but it is always empty. The files downloaded are not visible on this window. In order to access them, they must be sought out via windows explorer. Any ideas? Thanks.

    Be sure Options > Privacy > "Remember download history" is checked.
    *[https://support.mozilla.com/en-US/kb/Options%20window%20-%20Privacy%20panel Options window-Privacy panel]
    If you want to retain download history, do not clear Download History when using Clear Recent History or "Clear history when Firefox closes" > Settings
    *[https://support.mozilla.com/en-US/kb/Clear%20Recent%20History Clear Recent History]
    *Clear history when Firefox closes: [https://support.mozilla.com/en-US/kb/Options%20window%20-%20Privacy%20panel Options window-Privacy panel]
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
    Not related to your question, but...
    You need to update some plug-ins:
    *Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
    *Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
    *Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
    *Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

  • Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What shoul

    Adobe Download Assistant does'nt start the download of Photoshop CS6 trial automatically. What should I do?

    There are direct downloads at http://prodesigntools.com/adobe-cs6-direct-download-links.html
    Follow the instructions extremely carefully to get access to the files.

  • I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,inte

    I,tried,using,a,trial,version,of,creative,cloud.,I,signed,up,and,started,the,download.,The ,download,was,taking,a,long,time,so,I,decided,to,cancel,it,and,buy,a,year,plan,paying,mont hly.,I,started,downloading,creative,cloud,again,but,the,download,was,interrupted,by,my,dau ghter,by,inserting,a,usb,device,into,the,usb,port.,I,could,not,find,the,download,,I,signed ,into,adobe,and,now,it,tells,me,that,i,have,a,30,day,trial.,My,account,shows,that,I,have,p aid,my,first,monthly,installment,but,i,can,only,use,a,trial,version,,which,says,will,expir e,in,30,days.,What,can,I,do,to,get,the,full,yearly,plan,version???

    Jacobm51486856 please see Sign in, activation, or connection errors | CS5.5 and later for information on how to resolve the connection error preventing your membership from being authorized.

  • HT201272 Tried to re-download previous music purchases, but the download button reads 'Downloaded' and is inactive. Help please. Thanks

    Tried to re-download previous music purchases, but the download button reads 'Downloaded' and is inactive. Help please. Thanks

    Welcome to Apple Support Communities
    As you know how to open the iTunes Media folder, go to this folder and open iTunes. Then, go to Apps in iTunes and drag the IPA file of the app you want to show up to the iTunes window, so it should be added.
    If it doesn't work, delete the IPA, empty the Trash and you will be able to download the application.
    If a post solved your question or helped you, mark it as solved or helpful before posting a reply. Doing this, you will avoid that your own post is marked as solved or helpful. You won’t receive any point if you mark your own post as solved or helpful. Also, you won’t be rewarding the user who solved your question and you will help other users find the answer if you mark the correct reply

  • Email messages won't download on Mac Pro but do download on iPhone.

    Email messages won't download to Mac Pro but do download on iPhone 5. I've made no changes in the settings on added any updates, etc. When I "check for new mail" I hear an ping - a tone I normally don't get but no messages appear. Thanks in advance for an help you can give.

    I had to call Apple Support for resolution. I'm not entirely clear on the origin of the problem but it seems that the server name(s) for Apple Mail were changed by Yahoo. It took a considerable time to correct but a senior advisor at Apple pulled it through.
    Thank you all for your suggestions.

  • My mobile me will also download my pop mail will this also happen with icloud?

    my mobile me will also download my pop mail will this also happen with icloud?
    When I read the information it seems to say it will then it won't

    This facility is not available in iCloud. Before migrating you should turn it off in MobileMe as otherwise you may find it continues to operate in iCloud for a time (this is effectively a bug) with no way of turning it off since it isn't supposed to the there.

  • When trying to update Adobe Flash the download box pops up but it never lists the Adobe update file. Meanwhile a prompt at the bottom of my screen pops up and says "download complete"

    Firefox 6.0.2
    Windows XP
    no matter how I try to update the download never shows up in the downloads box. A box pops up at the bottom of my screen and says "all downloads finished" but it never shows up in my downloads list so I am never given the option to "run".
    I was able to find it manually in the download list but I have no idea why it will not pull up correctly when doing an auto update.

    AA9 is not compatible with Reader. It is probably best to uninstall Reader and then repair AA9 (Help>Repair). Also, when you install you should generally be logged in as the administrator and have anti-virus disabled.
    For the updates, it may be best to simply go to http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows, download the updates, and install them in order. A new system may be the problem, particularly if it is Win8 and 64 bit, you did not say. For 64-bit systems, the updates are critical (I think AA9 works on 64-bit systems after the updates). For AA X, it required 10.1 for 64-bits.
    Also, if you updated OFFICE, then expect to only print to the Adobe PDF printer. AA9 does not work with PDF Maker on the newer versions of OFFICE.
    If you uninstall AA9 for some reason (I don't recommend except as a last resort), then be sure to remove the Acrobat folder and run the cleaner (http://labs.adobe.com/downloads/acrobatcleaner.html) before a reboot and reinstall.

  • Adobe download assistant pane says elements 12 downloaded.....but program is not downloaded

    Adobe download assistant pane says downloaded TRIAL of elements 12 downloaded.....but program is not downloaded

    Downloads available:
    Suites and Programs:  CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe Download Assistant gives error after finishing downloading, why?

    I have downloaded the trial version of CS5.5 Master Collection twice. But when the download is completed Adobe Download Assistant gives Error and cannot install the software. I go check in the download folder and there's nothing there. My laptop haas ample available storage space (478 GB), running Windows 7 Home Edition, 64-bit.
    I tried with smaller file (Photoshop CS5.1 Trial), same story.
    Can someone please give me direct download links for following trial softwares:
    1. Photoshop CS5.1 Trial
    2. CS5.5 Master Collection
    Thanks
    Malila

    This site shows how you can do a direct download:  http://prodesigntools.com/tag/ddl
    Note that you have to follow their instructions carefully and exactly.
    By the way, the word "software" is not pluralized by adding an 's' on the end.  Thus "softwares" is incorrect usage.  Just say "software" or "software packages" instead.
    -Noel

  • How can I download Firefox 4.o to upgrade from Firefox 3.6.16, if after following all instructions the 2-minute download process is completed, but the download window is empty, and Version 4.0 is not installed?

    A pop-up box in the lower right corner of the screen says the download is complete. But a search of the entire hard drive does not locate the files. I've tried restarting Firefox, restarting Windows---and even shutting down and restarting the computer---after each attempt at downloading, with no different results. I've also tried disabling other programs like V-Tuner and Eudora before downloading. I have no trouble downloading other files, including my original installation of Firefox plus the upgrades. My current version of Firefox (3.6.16) is still working just fine; I tried to upgrade only because 4.0 was announced on-screen today, and I thought I might as well have the latest thing. My operating system is Windows 2000, which I see listed as compatible.

    Check that you do not run Firefox as Administrator.
    Right-click the Firefox desktop shortcut and choose "Properties".
    In the Compatibility tab, make sure that Privilege Level: "Run this program as Administrator" is not selected.
    You also need to check the Properties of the firefox.exe program in the Firefox program directory.

  • Why do multiple Download windows pop up when I download a PDF or other file?

    Everytime I try to download a file (PDF, JPG, DOC) that was attached to an email (I am using Outlook WebMail) the document will download fine HOWEVER eight (8!!!) or more Download windows pop up as if I tried to download that file eight (or more) times.
    So then I have to "X" out of each window after downloading one file. It is the same file listed on each popup window.
    Since this is a new problem I tried shutting down the computer and restart but not successful.
    Firefox 26.0
    Any help...PLEASE!?!?!?

    THANKS Waka_Flocka_Flame!!!
    (I pressed the "Problem Solved" button however it did not give me a chance to type anything so I found the thread and pressed "Reply")
    Anyhoo...I went to Safe Mode and Firefox worked great. Went back to regular mode and again multiple Download windows when trying to download a file.
    I then did as you suggested and poked around in the Add Ons and there was something called Download Manager Tweak that was upgraded last week and that was when the problems started. I got rid of it and my Downloads are working great.
    THANKS AGAIN!!!

  • Download Assistant not starting off elements download

    I have had error issues when trying to download premier elements 10 CD version.  Error code had a 7 in it (sorry closed window already).  Went through trouble shoot to download trial first and then would install full version using the license number.  Downloaded Elements Premier trial.  Went to download Elements and it would not start.  Downloaded  Adobe Download Assistant again and Elements would not start or no prompt would open.   Do I need to uninstall Premier and start with Elements and then install Premier?  Any recommendations?
    I am running Mac OSX 10.7.3
    Thanks.

    Hi,
    I presume you are trying to now install Photoshop Elements and you have installed Premiere elements successfully. Is that right?
    This document contains instructions to troubleshoot issue with the Adobe Download Assistant :
    Troubleshoot Download Assistant Errors
    I would also recommend using the disc again to install and posting any errors that you receive so that we can narrow down to the cause of the issue.
    Thanks

Maybe you are looking for

  • Unable to change RFC destination in IT Performance reporting wizard

    Hi Experts, I am setting up IT Performance Reporting in my Solman EHP1 system. In the first page of the PErformance reporting wizard, it asked me for RFC destination from BI to Solman(1st field) and Solman to BI (2nd field). I initially entered an ex

  • How to Restore a file In Yosemite's Time Machine?

    Since upgrading to Yosemite, I am having difficulty figuring out how to restore a file using Time Machine.  When I select a file, and click on a recent date, the selected date does Not remain selected, and the "Restore" button is grayed out.  How do

  • Creating GUI based Help File!!!

    Can anyone point me to a resource where I can find information for creating Help for a GUI based application? I know that javadoc can create API specification for standalone programs but I like something for GUI based application like the one found o

  • Productive uses for Mac Mini?

    Hi all, I remember using my PC to download music back when i had dial up 10 years ago. I used to leave it running all night and in this way it was doing something productive. Now I have broadband and it's no longer an issue. It seems like new hardwar

  • Exceptions thrown by methods in classes

    Hi all, Just curios why the PrintWriter method close() is not declared as throwing IOException, although in JDK 5.0, PrintWriter implements Closable interface. And IOException is a checked exception. Thank you