Adobe Download Assistant Quit Unexpectedly- intel iMac
I have tried installing it on my desktop, user folder, on a different HD, refreshed the download page, etc, etc, and I constantly get the same crash message:
Process: Adobe Download Assistant [577]
Path: /Users/USER/Adobe Download Assistant.app/Contents/MacOS/Adobe Download Assistant
Identifier: com.adobe.downloadassistant.AdobeDownloadAssistant
Version: 1.2.4 (???)
Code Type: X86 (Native)
Parent Process: launchd [179]
User ID: 501
Date/Time: 2013-01-19 12:29:02.720 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 431366 sec
Crashes Since Last Report: 9
Per-App Crashes Since Last Report: 12
Anonymous UUID: 5C3C9DF7-AD7D-DA59-C06B-C29415D1EC1B
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
VM Regions Near 0x14:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Users/USER/Adobe Download Assistant.app/Contents/MacOS/Adobe Download Assistant
__TEXT 0000000000001000-0000000000007000 [ 24K] r-x/rwx SM=COW /Users/USER/Adobe Download Assistant.app/Contents/MacOS/Adobe Download Assistant
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.AIR 0x034985a0 0x3000000 + 4818336
1 com.marsthemes.AppMenuMagic 0x007d9094 -[AppMenuMagic replaceAppNameWithIcon:] + 738
2 com.marsthemes.AppMenuMagic 0x007da069 -[AppMenuMagic applicationDidBecomeActive:] + 213
3 com.apple.Foundation 0x91fcdc52 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke_0 + 49
4 com.apple.CoreFoundation 0x9239de01 ___CFXNotificationPost_block_invoke_0 + 257
5 com.apple.CoreFoundation 0x922e943a _CFXNotificationPost + 2794
6 com.apple.Foundation 0x91fb6788 -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
7 com.apple.Foundation 0x91fc6527 -[NSNotificationCenter postNotificationName:object:] + 55
8 com.apple.AppKit 0x9611a3ac -[NSApplication sendEvent:] + 2643
9 com.adobe.AIR 0x03385023 0x3000000 + 3690531
10 com.apple.AppKit 0x9603472c -[NSApplication run] + 951
11 com.adobe.AIR 0x0300a4e6 0x3000000 + 42214
12 com.adobe.AIR 0x0300a82c 0x3000000 + 43052
13 libobjc.A.dylib 0x924a75d3 -[NSObject performSelector:withObject:] + 70
14 com.adobe.downloadassistant.AdobeDownloadAssistant 0x00003079 start + 4213
15 com.adobe.downloadassistant.AdobeDownloadAssistant 0x00002106 start + 258
16 com.adobe.downloadassistant.AdobeDownloadAssistant 0x0000202d start + 41
Thread 1:
0 libsystem_kernel.dylib 0x9454b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x954c104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x954c0e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x954a8cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9454b9ae kevent + 10
1 libdispatch.dylib 0x9304cc71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x9304c7a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x9454b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x954c104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x954c0e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x954a8cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9454b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x954c104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x954c0e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x954a8cca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0350f9fb 0x3000000 + 5306875
4 com.adobe.AIR 0x03346220 0x3000000 + 3432992
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0350f9fb 0x3000000 + 5306875
4 com.adobe.AIR 0x03346220 0x3000000 + 3432992
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0350f9fb 0x3000000 + 5306875
4 com.adobe.AIR 0x03346220 0x3000000 + 3432992
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AIR 0x0350f9fb 0x3000000 + 5306875
4 com.adobe.AIR 0x03346220 0x3000000 + 3432992
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490ec pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x0350fa27 0x3000000 + 5306919
4 com.adobe.AIR 0x0354d6ba 0x3000000 + 5559994
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9454b0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x954c104c _pthread_workq_return + 45
2 libsystem_c.dylib 0x954c0e19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x954a8cca start_wqthread + 30
Thread 11:
0 libsystem_kernel.dylib 0x9454a8e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x954c3220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x955490ec pthread_cond_timedwait$UNIX2003 + 70
3 com.adobe.AIR 0x0350fa27 0x3000000 + 5306919
4 com.adobe.AIR 0x036e742d 0x3000000 + 7238701
5 com.adobe.AIR 0x0350fb15 0x3000000 + 5307157
6 com.adobe.AIR 0x0350fb8f 0x3000000 + 5307279
7 com.adobe.AIR 0x0350fc2a 0x3000000 + 5307434
8 libsystem_c.dylib 0x954be557 _pthread_start + 344
9 libsystem_c.dylib 0x954a8cee thread_start + 34
1 com.marsthemes.AppMenuMagic 0x007d9094 -[AppMenuMagic replaceAppNameWithIcon:] + 738
2 com.marsthemes.AppMenuMagic 0x007da069 -[AppMenuMagic applicationDidBecomeActive:] + 213
Whatever this is, it's interfering.
Mylenium
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Process:
Adobe InDesign CS6 [704]
Path:
/Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Identifier:
com.adobe.InDesign
Version:
8.0.0.370 (8000)
Code Type:
X86 (Native)
Parent Process: launchd [197]
Responsible:
Adobe InDesign CS6 [704]
User ID:
501
Date/Time:
2014-06-02 20:14:11.721 -0600
OS Version:
Mac OS X 10.9.3 (13D65)
Report Version: 11
Anonymous UUID: B069C52A-E5F8-5C68-59C0-97C8C34170B2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO
0000000000000000-0000000000001000 [
4K] ---/--- SM=NUL /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
__TEXT
0000000000001000-0000000000005000 [ 16K] r-x/rwx SM=COW /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.BIB
0x00dd40fe 0xdd1000 + 12542
1 com.adobe.BIB
0x00dd4148 0xdd1000 + 12616
2 com.adobe.BIB
0x00dd43e3 0xdd1000 + 13283
3 com.adobe.BIB
0x00dd4469 0xdd1000 + 13417
4 com.adobe.InDesign.PDF
0x1510b820 GetPlugIn + 1222048
5 com.adobe.InDesign.PDF
0x151295a6 GetPlugIn + 1344294
6 libsystem_c.dylib
0x91c08f0b __cxa_finalize + 183
7 libsystem_c.dylib
0x91c09236 exit + 31
8 com.adobe.InDesign
0x00001d5d start + 61
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x985df992 kevent64 + 10
1 libdispatch.dylib
0x90f88899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib
0x90f88532 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib
0x985de7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib
0x9366bd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib
0x9366c042 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x989ec88d TSWaitOnConditionTimedRelative + 161
4 com.apple.CoreServices.CarbonCore 0x989b8cf2 MPWaitOnQueue + 199
5 PMRuntime.dylib
0x005bc581 SetVSizeBaseline(unsigned long) + 1473
6 com.apple.CoreServices.CarbonCore 0x989b92ce PrivateMPEntryPoint + 68
7 libsystem_pthread.dylib
0x936695fb _pthread_body + 144
8 libsystem_pthread.dylib
0x93669485 _pthread_start + 130
9 libsystem_pthread.dylib
0x9366ecf2 thread_start + 34
Thread 3:
0 libsystem_kernel.dylib
0x985d9f7a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x985d916c mach_msg + 68
2 com.apple.CoreServices.CarbonCore 0x989e952d TS_exception_listener_thread + 138
3 libsystem_pthread.dylib
0x936695fb _pthread_body + 144
4 libsystem_pthread.dylib
0x93669485 _pthread_start + 130
5 libsystem_pthread.dylib
0x9366ecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib
0x985df046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9366adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9366ecce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x985df046 __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x9366adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib
0x9366ecce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbffffc04 ebx: 0x00dd43d0 ecx: 0xffffffff edx: 0x00df02e0
edi: 0x00df02e0 esi: 0x00000000 ebp: 0xbffffbe8 esp: 0xbffffbc0
ss: 0x00000023 efl: 0x00010286 eip: 0x00dd40fe cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU:
1
Error Code:
0x00000004
Trap Number:
14
Binary Images:
0x1000 -
0x4ff7 +com.adobe.InDesign (8.0.0.370 - 8000) <0D5CE30B-1589-2AA4-C7E5-2C0ED0C44D37> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/Adobe InDesign CS6
0xa000 -
0xaff7 libimckit.dylib (1) <03842CBB-8244-4694-CA73-30779898B49D> /usr/lib/libimckit.dylib
0xd000 -
0xdff7 +InDesignModelAndUI (0) <2E042CB4-E42B-151B-E858-1352BF64CBA2> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModelAndUI.framework/Versions/A/InDesignModelAndUI
0x11000 -
0x11ff7 +InDesignModel (0) <C9ABC1CF-850A-FCC7-2CEA-68B14F048036> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/InDesignModel.framework/Versions/A/InDesignModel
0x15000 - 0x1f5fef +WidgetBinLib.dylib (1) <D2AAB5B9-0694-32FA-38D5-F97FEE688C9D> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/WidgetBinLib.dylib
0x2a3000 - 0x482ffb +com.adobe.owl (AdobeOwl version 4.0.93 - 4.0.93) <D102FCD2-496D-5322-AEC0-7A5091CAA2CA> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x4af000 - 0x549ff3 +com.adobe.owl-canvas (AdobeOwlCanvas version 3.6.05 - 3.6.05) <8E0CC5EB-E18A-20BD-BDC4-667D1CC43C12> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeOwlCanvas.framework/Versions/A/AdobeOwlCanvas
0x556000 - 0x55ffff +ASLSupportLib.dylib (1) <000064CE-84C2-F397-BAB1-17055FA344EC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/ASLSupportLib.dylib
0x566000 - 0x5a2ffb +TextPanelLib.dylib (1) <019DE080-1920-928F-57FB-F8FD8FCCA227> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/TextPanelLib.dylib
0x5b9000 - 0x5c2ff3 +PMRuntime.dylib (1) <DEE2F17E-391E-5C3E-11DC-EF6E0860545E> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/MacOS/PMRuntime.dylib
0x5cb000 - 0x747ff3 +com.adobe.ACE (AdobeACE 2.19.18.19553 - 2.19.18.19553) <2C680020-62C1-F45D-B48C-9D5AB8E99DCC> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x756000 - 0xd1dfef +com.adobe.AGM (AdobeAGM 4.26.18.19553 - 4.26.18.19553) <AB15D5F5-2D3D-F597-DD23-47A7A4719FC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0xd90000 - 0xdcbff7 +com.adobe.ARE (AdobeARE 1.5.02.19553 - 1.5.02.19553) <264C1354-0764-AFAB-5BB7-DA4B4EBEEFC1> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0xdd1000 - 0xdeeff3 +com.adobe.BIB (AdobeBIB 1.2.02.19553 - 1.2.02.19553) <D3D9FDCE-75B2-7FB3-71C8-D5DF313F6B0F> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0xdf4000 - 0xe1bff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <34F46810-2864-0365-91CF-BF9C8503400A> /Applications/Adobe InDesign CS6/Adobe InDesign CS6.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
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0x16c39000 - 0x16c91fe3 +com.adobe.InDesign.Stroke and Fill (8.0.0.370 - 0) <3FAC2281-54A0-4A7A-9C68-23288148132C> /Applications/Adobe InDesign CUninstall everything again, run the cleaner tool and then reinstall. Before trying to open the applications, update all apps to their most recent version.
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Boot Camp Assistant quit unexpectedly when creating partition
Dear Sir
I am using an Imac 21.5" (Late 2012) version of imac.
Thought of installing win7 to my system but i am hit with this error as Boot Camp Assistant quit unexpectedly when i clicked next after selecting the partition for windows,
Full error message is" Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple."
PLease advice.
Thanks.
Process: Boot Camp Assistant [1101]
Path: /Applications/Utilities/Boot Camp Assistant.app/Contents/MacOS/Boot Camp Assistant
Identifier: com.apple.bootcampassistant
Version: 5.0.2 (462)
Build Info: BootCampAssistant-5030000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [130]
User ID: 501
Date/Time: 2013-03-31 17:36:25.075 +0800
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 1835 sec
Crashes Since Last Report: 13
Per-App Interval Since Last Report: 607 sec
Per-App Crashes Since Last Report: 13
Anonymous UUID: 4DB7CAAB-CFA8-6F8C-1EFB-CEF8C8FF222F
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000003c
VM Regions Near 0x3c:
-->
__TEXT 00000001053b4000-00000001053da000 [ 152K] r-x/rwx SM=COW /Applications/Utilities/Boot Camp Assistant.app/Contents/MacOS/Boot Camp Assistant
Application Specific Information:
Performing @selector(continueButtonClicked:) from sender NSButton 0x7fbdd9a25780Same thing for me too. I have "downloaded the latest Windows support software from Apple" and put it on my USB stick.
Only if I try to disconnect the USB drive I get this message:
The installer disc could not be found.
Insert your Windows installer disc and wait a few seconds for the disc to be recognized.
Then if I connect the USB stick again, I get this message again:
Boot Camp Assistant quit unexpectedly.
Any tips on how to solve this would be greatly appreciated! -
Downloading a trial - problem with the Adobe Download Assistant
Q: What is the Adobe Download Assistant?
A: Trial versions of Adobe Creative Suite, Photoshop Elements, and Adobe Premiere Elements are downloaded using the Adobe Download Assistant — a small application that is meant to improve download reliability and avoid issues that commonly occur during large downloads, such as frequent disconnects. After the trial product is downloaded, Adobe Download Assistant should automatically start installing the product.
Q: I installed the Adobe Download Assistant, but my trial didn't download?
A: Under certain conditions, the Adobe Download Assistant installs but does not immediately start downloading the trial product. If this happens:
1. Quit the Adobe Download Assistant.
2. In your browser, return to the product trial download page on Adobe.com. Refresh the page, then click the Download now button again and follow the prompts.
Important: When you start the download, be sure to select your User folder or Desktop folder. A common cause of errors are due to attempts to download the Adobe Download Assistant to the Program Files/Applications folder. The Adobe Download Assistant only downloads the trial application files. Once the download is complete it will launch the application installer; when the installer is launched you can then choose to install the actual trial application into the Program Files/Application folder.
For more info, see
Troubleshoot Adobe Download Assistant
or
Adobe Download Assistant FAQ
Q: I've have a problem on Windows 7. The download manager just sits there, and does nothing, even after I navigate back to the trial page. It turns out that you can't install Flash in the Programs folder. You have to pick a different folder for ADA to actually work?
A: You are correct, the Adobe Download Assistant does not have sufficient permission to save files to the Program Files folder. If you run the Adobe Download Assistant as an administrator, or save to a different location (for example, in your Users folder), this should resolve the issue.
Q: When I try and download the Creative Suite Design Premium the Download Assistant opens and I log in. On the top it says "Welcome, User" but on the bottom right below the action bar for the download it says "Sign in ith your Adobe ID to continue" and the action/download bar just sits there. I have quit and restarted numerous times and even left it running all night. Nothing is working though. I have Windows 7 Home Premium and see no error messages.
A: Try opening your browser by right-clicking in the start-programs menu and select "Run as Administrator".
Q: I am trying to download the Premiere trial version onto Windows. I had no issues installing Adobe Download Assistant, however when I tried to log in, it came up with error 100, claiming it could not communicate with the internet.
A: Many of the errors which forum users are experiencing with the download process is due to trying to download to the Program Files/Applications folder. This seems to cause Error 100, 101, 107, and even problems with being able to extract the install files after the download completes. The Adobe Download Assistant is only downloading the install files. Once the download is complete it will then launch the installer. Once the installer itself is launched you can then install to the Program Files/Application folder.
Q: I've tried everything and nothing works. I'm really frustrated and I don't know what else to do. How can I download a trial?
A: Another way to get trials of Adobe software is to sign-up for a Free Creative Cloud Membership. With Creative Cloud Membership you can download full, downloadable 30-day trials of all our CS6 Master Collection straight to your desktop, and store up to 2GB of files. Alternately, you can review http://forums.adobe.com/thread/981369 which provides information on how to obtain direct downloads.I have suddenly become computer illiterate... that's the only conclusion I can draw from my total failure to install the Premiere Pro CS6 trial version for Mac.
Step1: I downloaded the Adobe Downloader Assistant installer and installed ADA in the default location (/Applications), which then was followed by said ADA launch. I logged in, selected PP and started a 2 hrs download of a 1.7 GB file.
Step2: I come back after a while and find a nice DVD icon on my Desktop, reading PP CS6: Great! I quit ADA and open that folder, to find another folder in it, with 3 subfolders and an "Install" application. Click on it. Nada. Reclick on it. Same + an error -1704 "can't open application".
Step3-30: I am cutting a long story short, but after reading all the support threads I could find, trying to reinstall ADA on my desktop, relog on the website, restart and cancel PP CS6 download a few times (without ADA noticing that there was already a 1.7 GB corresponding to that same file), and repeatedly failed to launch the install.app, I decided to act stupidely and remove all files and go to:
Step 31: reinstall ADA, re-download PP CS6.
Step 32: I waited after the install, nothing happened so I went to the new PP CS6 "DVD" and found the "install" app, which reliably did not start anything.
Step 33: I rebooted. After the reboot, the DVD was gone, replaced by an empty folder of the same name...
Step 34: me typing all this... I am using a 2011 iMac running Lion and Creative Suite CS 5.5. Thanks for any pointers... -
Boot Camp Assistant quit unexpectedly after partitioning and pressing Install
The Boot Camp Assistant works fine creating the Windows 7 Install Disk and getting the latest support software, but after I partition my Mac and press install, the Boot Camp Assistant shuts down, saying nothing but "Boot Camp Assistant quit unexpectedly."
Here's the report:
Process: Boot Camp Assistant [9841]
Path: /Applications/Utilities/Boot Camp Assistant.app/Contents/MacOS/Boot Camp Assistant
Identifier: com.apple.bootcampassistant
Version: 5.0.1 (456)
Build Info: BootCampAssistant-4582000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [170]
User ID: 501
Date/Time: 2013-02-15 13:28:42.517 -0800
OS Version: Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report: 1724 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 157 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 055B4C51-3949-1A7C-ED3A-55D9722B4938
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000000000003c
VM Regions Near 0x3c:
-->
__TEXT 000000010466f000-000000010468c000 [ 116K] r-x/rwx SM=COW /Applications/Utilities/Boot Camp Assistant.app/Contents/MacOS/Boot Camp Assistant
Application Specific Information:
Performing @selector(continueButtonClicked:) from sender NSButton 0x7f94ec438f20
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.bootcampassistant 0x000000010467ffad 0x10466f000 + 69549
1 com.apple.bootcampassistant 0x000000010467fb5a 0x10466f000 + 68442
2 com.apple.bootcampassistant 0x00000001046719a0 0x10466f000 + 10656
3 com.apple.AppKit 0x00007fff8abdca59 -[NSApplication sendAction:to:from:] + 342
4 com.apple.AppKit 0x00007fff8abdc8b7 -[NSControl sendAction:to:] + 85
5 com.apple.AppKit 0x00007fff8abdc7eb -[NSCell _sendActionFrom:] + 138
6 com.apple.AppKit 0x00007fff8abdacd3 -[NSCell trackMouse:inRect:ofView:untilMouseUp:] + 1855
7 com.apple.AppKit 0x00007fff8abda521 -[NSButtonCell trackMouse:inRect:ofView:untilMouseUp:] + 504
8 com.apple.AppKit 0x00007fff8abd9c9c -[NSControl mouseDown:] + 820
9 com.apple.AppKit 0x00007fff8abd160e -[NSWindow sendEvent:] + 6853
10 com.apple.AppKit 0x00007fff8abcd744 -[NSApplication sendEvent:] + 5761
11 com.apple.AppKit 0x00007fff8aae32fa -[NSApplication run] + 636
12 com.apple.AppKit 0x00007fff8aa87cb6 NSApplicationMain + 869
13 libdyld.dylib 0x00007fff934fe7e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8dc29d16 kevent + 10
1 libdispatch.dylib 0x00007fff8fba4dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8fba49ee _dispatch_mgr_thread + 54
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x00007f94eb4f4ac0 rcx: 0x00007fff8d9dc780 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x00007fff8b315d66 rbp: 0x00007fff5b5902f0 rsp: 0x00007fff5b5902d0
r8: 0x00000001048eba00 r9: 0x0000000000000009 r10: 0x0000000000000004 r11: 0x0000000000000200
r12: 0x00007fff8d9db240 r13: 0x0000000000000005 r14: 0x00007fff5b59032e r15: 0x00007fff5b59032d
rip: 0x000000010467ffad rfl: 0x0000000000010246 cr2: 0x000000000000003c
Logical CPU: 0
Binary Images:
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0x1046a1000 - 0x1046ffff7 com.apple.SoftwareUpdate.framework (6 - 468) <A639A458-7BEE-3BAA-A0A6-7B0CC4B9C93D> /System/Library/PrivateFrameworks/SoftwareUpdate.framework/Versions/A/SoftwareU pdate
0x104749000 - 0x104775ff7 com.apple.DiscRecordingUI (7.0 - 7000.2.4) <971E7510-32BE-36DB-84F4-CBFDC52FC9AB> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
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0x7fff94131000 - 0x7fff94132fff libsystem_blocks.dylib (59) <D92DCBC3-541C-37BD-AADE-ACC75A0C59C8> /usr/lib/system/libsystem_blocks.dylib
0x7fff94133000 - 0x7fff9452afff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff94537000 - 0x7fff9453dfff com.apple.DiskArbitration (2.5.1 - 2.5.1) <C0EC9C24-F5F4-3378-84DE-EA1073DA760E> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff9454c000 - 0x7fff94598ff7 libauto.dylib (185.1) <73CDC482-16E3-3FC7-9BB4-FBA2DA44DBC2> /usr/lib/libauto.dylib
0x7fff94599000 - 0x7fff945b0fff com.apple.CFOpenDirectory (10.8 - 151.10) <FFBBA538-00B5-334E-BA5B-C8AD6CDCDA14> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x7fff945b1000 - 0x7fff945e7fff com.apple.DebugSymbols (98 - 98) <14E788B1-4EB2-3FD7-934B-849534DFC198> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x7fff945e8000 - 0x7fff945f6fff com.apple.Librarian (1.1 - 1) <1635162F-239A-341E-83C7-710C55E254AF> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x7fff945f7000 - 0x7fff94710ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x7fff94711000 - 0x7fff94751ff7 com.apple.MediaKit (14 - 685) <0188751A-93EC-3FB1-92CB-76DD75818CD4> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff94752000 - 0x7fff94752fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff94753000 - 0x7fff94796ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff947d5000 - 0x7fff947effff com.apple.CoreMediaAuthoring (2.1 - 914) <CFA664F9-D5A7-3281-A12F-3ED8A98FD8C1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x7fff947f0000 - 0x7fff9484cfff com.apple.QuickLookFramework (4.0 - 555.4) <B34DB61C-15F0-3CF8-98A4-152C2F54DF8D> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff948bd000 - 0x7fff948beff7 libdnsinfo.dylib (453.18) <E7595861-ECF9-336E-9901-BED2620FAA80> /usr/lib/system/libdnsinfo.dylib
0x7fff948bf000 - 0x7fff948edfff com.apple.CoreServicesInternal (154.2 - 154.2) <3E6196E6-F3B4-316F-9E1F-13B6B9694C7E> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff948ee000 - 0x7fff94988fff com.apple.CoreSymbolication (3.0 - 87) <75F2C0DD-549A-36F6-BD9E-FB40A924344F> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff94989000 - 0x7fff94a63ff7 com.apple.backup.framework (1.4.1 - 1.4.1) <A3CFCA9E-717C-302D-821B-16FD35E6673F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x7fff94a6f000 - 0x7fff94a91ff7 libxpc.dylib (140.41) <FAC04D8B-680E-325F-8F0C-DD69859D0E01> /usr/lib/system/libxpc.dylib
0x7fff94a92000 - 0x7fff94adafff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff952a5000 - 0x7fff952a6fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff952af000 - 0x7fff952affff com.apple.Accelerate (1.8 - Accelerate 1.8) <6AD48543-0864-3D40-80CE-01F184F24B45> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff952b0000 - 0x7fff952b3fff com.apple.AppleSystemInfo (2.0 - 2) <BC221376-361F-3F85-B284-DC251D3BB442> /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
0x7fff952b4000 - 0x7fff952dbfff com.apple.framework.familycontrols (4.1 - 410) <AE49B2AB-7D2B-3D52-8E21-60EBEA1A38E6> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x7fff952dc000 - 0x7fff952eaff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff952eb000 - 0x7fff952f1ff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff952f2000 - 0x7fff952fcfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <D803919C-3102-3515-A178-61E9C86C46A1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff952fd000 - 0x7fff95302fff com.apple.OpenDirectory (10.8 - 151.10) <CF44120B-9B01-32DD-852E-C9C0E1243FC0> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff9535b000 - 0x7fff953b1ff7 com.apple.opencl (2.1.21 - 2.1.21) <E2E3C6D8-208D-3926-B051-77FDD8F0BE2D> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff953b2000 - 0x7fff957cffff FaceCoreLight (2.4.1) <A34C9575-C4C1-31B1-809B-7751070B4E8B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff957d1000 - 0x7fff957e0ff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff95871000 - 0x7fff95898ff7 com.apple.PerformanceAnalysis (1.16 - 16) <E4888388-F41B-313E-9CBB-5807D077BDA9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x7fff95899000 - 0x7fff9589dff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 6
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 9244
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=121.8M(66%) swapped_out_or_unallocated=63.7M(34%)
Writable regions: Total=71.6M written=6032K(8%) resident=9.8M(14%) swapped_out=0K(0%) unallocated=61.7M(86%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 1844K
CG image 4K
CG shared images 192K
CoreServices 2864K
MALLOC 44.5M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
STACK GUARD 56.0M
Stack 8712K
VM_ALLOCATE 16.1M
__DATA 16.7M
__IMAGE 528K
__LINKEDIT 52.8M
__TEXT 132.7M
__UNICODE 544K
mapped file 48.2M
shared memory 10.2M
=========== =======
TOTAL 391.7M
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: OPTIARC DVD RW AD-5970H
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: DT 101 II, 0x0951 (Kingston Technology Company), 0x1625, 0x1a120000 / 4
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: USB Flash Disk, 0x090c (Silicon Motion, Inc. - Taiwan), 0x1000, 0x1d110000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4Same thing for me too. I have "downloaded the latest Windows support software from Apple" and put it on my USB stick.
Only if I try to disconnect the USB drive I get this message:
The installer disc could not be found.
Insert your Windows installer disc and wait a few seconds for the disc to be recognized.
Then if I connect the USB stick again, I get this message again:
Boot Camp Assistant quit unexpectedly.
Any tips on how to solve this would be greatly appreciated! -
Install Adobe Flash Player quits unexpectedly
I am trying to install Adobe Flash Player v. 17 on my mid 2011 iMac with 3.4 GHz Core i7 running 10.10.2. Every time I double click on the Install Adobe Flash Player.app, I get a crash notification saying that Install Adobe Flash Player quit unexpectedly. I have downloaded the file several times with the same result. I close Safari and turn off my virus protection software while trying to run the install.
Same question, same answer: use the offline installer http://fpdownload.macromedia.com/pub/flashplayer/latest/help/install_flash_player_osx.dmg
-
"Adobe Application Manager quit unexpectedly" when trying to install AfterEffectsCC
Just purchased AfterEffects CC. Already own desktop version of Creative Suite (Photoshop, Illustrator, Fireworks, Flash, Indesign)
When I try to download from online store after purchase :
" Adobe Application Manager quit unexpectedly"
Report:
Process: PDApp [26363]
Path: /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Identifier: com.adobe.PDApp
Version: 6.2.112.0 (6.2.112.0)
Code Type: X86 (Native)
Parent Process: launchd [138]
Responsible: PDApp [26363]
User ID: 501
Date/Time: 2014-02-04 16:45:31.824 -0800
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 30171B7F-3963-F077-301B-62F87334ABD4
Sleep/Wake UUID: EF16F149-AD29-467E-91A9-8B0DEC079F6B
Crashed Thread: 4 Dispatch queue: NSOperationQueue 0x713720
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
__TEXT 0000000000001000-0000000000040000 [ 252K] r-x/rwx SM=COW /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
Application Specific Information:
objc_msgSend() selector name: release
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.HIToolbox 0x976d9e2d RunCurrentEventLoopInMode + 259
7 com.apple.HIToolbox 0x976d9bb2 ReceiveNextEventCommon + 526
8 com.apple.HIToolbox 0x976d998d _BlockUntilNextEventMatchingListInModeWithFilter + 92
9 com.apple.AppKit 0x90ffa5a9 _DPSNextEvent + 1602
10 com.apple.AppKit 0x90ff9ad0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
11 com.apple.AppKit 0x90fec35c -[NSApplication run] + 727
12 com.apple.AppKit 0x90fd51f8 NSApplicationMain + 1165
13 com.adobe.PDApp 0x00007ad4 0x1000 + 27348
14 com.adobe.PDApp 0x00004075 0x1000 + 12405
15 com.adobe.PDApp 0x00003fa4 0x1000 + 12196
Thread 1:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9a465992 kevent64 + 10
1 libdispatch.dylib 0x93f938bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x93f93556 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 4 Crashed:: Dispatch queue: NSOperationQueue 0x713720
0 libobjc.A.dylib 0x92f1b4ab objc_msgSend + 27
1 libobjc.A.dylib 0x92f1d497 (anonymous namespace)::AutoreleasePoolPage::pop(void*) + 527
2 com.apple.CoreFoundation 0x9a4a5cdf _CFAutoreleasePoolPop + 47
3 com.apple.Foundation 0x9369ac1f -[NSAutoreleasePool release] + 125
4 CCMNative.dylib 0x102677cc HttpCommunicator::getCookies() + 716
5 CCMNative.dylib 0x10267986 HttpCommunicator::sendRequest(std::string, NSString*, bool, bool, NSMutableArray*, bool) + 408
6 CCMNative.dylib 0x10269271 HttpCommunicator::getRemoteFileSize(unsigned long long&) + 485
7 CCMNative.dylib 0x1024e301 DownloadGlobalData::retrieveRemoteFileSize() + 471
8 CCMNative.dylib 0x10258757 FileDownloadManager::getFileSize(unsigned long long&, bool&) + 51
9 CCMNative.dylib 0x1025fc1d DLEFileDownloadHandle::getFileSize(unsigned long long&, bool&) + 39
10 CCMNative.dylib 0x100b4baa ProductSession::prepareNewDownload(std::string&, bool) + 1276
11 CCMNative.dylib 0x100b5422 ProductSession::isDownloadWorkCompleted(std::string&) + 54
12 CCMNative.dylib 0x100bbe65 ProductSession::shouldDownloadAAM(OSXMLParser*) + 731
13 CCMNative.dylib 0x100bc9f5 ProductSession::processAction(OSXMLParser*) + 417
14 CCMNative.dylib 0x100a8cd8 PerformSessionJob(MessageObject const&) + 432
15 CCMNative.dylib 0x10087c9c Applet::executeMethodWithMessage(MessageObject&) + 228
16 CCMNative.dylib 0x1009f18a processMessage + 184
17 com.adobe.PDApp 0x00010c7e 0x1000 + 64638
18 com.adobe.PDApp 0x0000439b 0x1000 + 13211
19 com.adobe.PDApp 0x0000e339 0x1000 + 54073
20 com.apple.CoreFoundation 0x9a4a6f5d __invoking___ + 29
21 com.apple.CoreFoundation 0x9a4a6e2b -[NSInvocation invoke] + 315
22 com.apple.Foundation 0x93737197 -[NSInvocationOperation main] + 217
23 com.apple.Foundation 0x93681fec -[__NSOperationInternal _start:] + 702
24 com.apple.Foundation 0x93681d21 -[NSOperation start] + 71
25 com.apple.Foundation 0x93681c48 __NSOQSchedule_f + 50
26 libdispatch.dylib 0x93f95e21 _dispatch_async_redirect_invoke + 158
27 libdispatch.dylib 0x93f913a6 _dispatch_client_callout + 50
28 libdispatch.dylib 0x93f93467 _dispatch_root_queue_drain + 257
29 libdispatch.dylib 0x93f94732 _dispatch_worker_thread2 + 39
30 libsystem_pthread.dylib 0x9c07fdab _pthread_wqthread + 336
31 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 7:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9c082bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.ape.engine 0x09b5304f APXGetHostAPI + 2633743
4 com.adobe.ape.engine 0x098e462f APXGetHostAPI + 83439
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09b6c20e APXGetHostAPI + 2736590
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9a4647ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9c080d8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9c081042 pthread_cond_timedwait_relative_np + 47
3 com.adobe.ape.engine 0x09b53017 APXGetHostAPI + 2633687
4 com.adobe.ape.engine 0x09ce10c8 APXGetHostAPI + 4264072
5 com.adobe.ape.engine 0x09b5313e APXGetHostAPI + 2633982
6 com.adobe.ape.engine 0x09b531a7 APXGetHostAPI + 2634087
7 com.adobe.ape.engine 0x09b532c6 APXGetHostAPI + 2634374
8 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
9 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
10 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 14:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 15:
0 libsystem_kernel.dylib 0x9a465046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9c07fdcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9c083cce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x911a3f18 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 17:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9a45ff7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9a45f16c mach_msg + 68
2 com.apple.CoreFoundation 0x9a4e1f69 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9a4e1541 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9a4e0d5a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9a4e0bbb CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x936e70b5 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x936e6f2e -[NSThread main] + 45
8 com.apple.Foundation 0x936e6e86 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x9c07e5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9c07e485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9c083cf2 thread_start + 34
Thread 4 crashed with X86 Thread State (32-bit):
eax: 0x045aede0 ebx: 0x9369abb0 ecx: 0x92f37167 edx: 0x039a7000
edi: 0x00000000 esi: 0x03935000 ebp: 0xb0196358 esp: 0xb0196104
ss: 0x00000023 efl: 0x00010202 eip: 0x92f1b4ab cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000023 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x1000 - 0x3ffe3 +com.adobe.PDApp (6.2.112.0 - 6.2.112.0) <8D7B660F-E376-56A8-08E3-C808F17872F6> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/MacOS/PDApp
0x48000 - 0x4fffb +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <B711CAA7-29D6-D5CF-CE1B-A611896C8D87> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x570000 - 0x5c4fe7 +com.adobe.ape (3.3.8.19346 - 3.3.8.19346) <0B80F7A7-EC10-A7C7-5E6E-787953553C55> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/adbeapecore
0x3500000 - 0x357dffa com.apple.xquery (1.3.1 - 30) <A9C347CC-0C9F-395F-BB32-1EE803C28FDC> /System/Library/PrivateFrameworks/XQuery.framework/XQuery
0x35a3000 - 0x35aeffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3796000 - 0x37bbff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x4100000 - 0x41f6ff3 +AdobePIM.dylib (6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ] - 6.2.112.0 [BuildVersion: 1.0; BuildDate: Tue Jul 31 2012 13:15:01 ]) <7E9D9196-2A82-C25B-1DDF-4312E706A4BA> /Applications/Utilities/Adobe Application Manager/*/AdobePIM.dylib
0x44d4000 - 0x44d8ffd com.apple.audio.AppleHDAHALPlugIn (2.5.3 - 2.5.3fc1) <DAF7D11D-7AC8-38EA-AE89-903A9C59E1BB> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bundle/Conten ts/MacOS/AppleHDAHALPlugIn
0x989b000 - 0xa7e3fcb +com.adobe.ape.engine (3.3.8.19346 - 3.3.8.19346) <FB642021-E854-27B0-9C15-E3567B4F56B9> /Applications/Utilities/Adobe Application Manager/*/Adobe Application Manager.app/Contents/Frameworks/adbeapecore.framework/Libraries/adbeapeengine.bundle/Cont ents/MacOS/adbeapeengine
0xb0d3000 - 0xb183fff ColorSyncDeprecated.dylib (426) <F54DBFF3-3165-3D15-8AE4-37B603502A5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0xbc5b000 - 0xbc69fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0xe2e1000 - 0xe2f3ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1007b000 - 0x1032dff3 +CCMNative.dylib (7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ] - 7.0.0.34 [BuildVersion: 1.0; BuildDate: Wed Aug 08 2012 23:21:27 ]) <BC821C96-C2F4-67C2-D3BB-B62EEA05DC4A> /Applications/Utilities/Adobe Application Manager/*/CCMNative.dylib
0x8fe37000 - 0x8fe69417 dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x90039000 - 0x90046fff com.apple.Librarian (1.2 - 1) <F85681E3-3398-327B-829B-1D8078C38C22> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x90047000 - 0x9004dff7 com.apple.AOSNotification (1.7.0 - 760.3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354> /System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9004e000 - 0x90058ff7 com.apple.DirectoryService.Framework (10.9 - 173.1.1) <D6735614-EF4B-389F-BF99-7D8416A504BA> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x901d8000 - 0x901dafff libquarantine.dylib (71) <EE3B510E-1AEC-3171-8A1A-D6A5A42CF35C> /usr/lib/system/libquarantine.dylib
0x90289000 - 0x902b9ff7 com.apple.CoreServicesInternal (184.8 - 184.8) <88528205-9452-3EEC-BB27-DAAA7EC81E04> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/CoreServicesI nternal
0x902ba000 - 0x9051efff com.apple.CoreData (107 - 481) <F699EC21-57D9-3AE6-A17B-C1D1092780BD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x908a4000 - 0x908a6fff com.apple.securityhi (9.0 - 55005) <51765C73-80D1-33E3-9589-3E88380CE007> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x908a7000 - 0x908dffff com.apple.LDAPFramework (2.4.28 - 194.5) <0C42A932-15E8-3CD1-AC35-1DF7D41B25A2> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x908e0000 - 0x909b9ff6 com.apple.QuickLookUIFramework (5.0 - 622.3) <41D10880-AD68-3DE3-94F0-4CA9F44EBD5B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.framework/V ersions/A/QuickLookUI
0x909ba000 - 0x90a4cffe libsystem_c.dylib (997.1.1) <D06FD754-8CE3-3EB7-BE05-2EF939BBE05F> /usr/lib/system/libsystem_c.dylib
0x90a4d000 - 0x90a56fff com.apple.DiskArbitration (2.6 - 2.6) <6379523D-3196-370C-AE4A-8EA586E36909> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x90a57000 - 0x90a63ffe libkxld.dylib (2422.1.72) <F9B35FA5-C936-3286-A055-2B0780A674AC> /usr/lib/system/libkxld.dylib
0x90a64000 - 0x90d56ff8 com.apple.CoreImage (9.0.54) <D7BC3E53-EF5B-3A14-8808-8D45EE505B48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x90d57000 - 0x90d58fff libDiagnosticMessagesClient.dylib (100) <B936B1D4-90BB-395D-8EA9-E1237608E7D0> /usr/lib/libDiagnosticMessagesClient.dylib
0x90d59000 - 0x90d87ff3 com.apple.DebugSymbols (106 - 106) <FC70F4C9-B2A6-352F-9563-6C085E9DDDB8> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x90d88000 - 0x90da5ffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028> /usr/lib/libresolv.9.dylib
0x90da6000 - 0x90ea4fff libJP2.dylib (1038) <EE0B9985-625D-39E6-B425-03FB75BA2594> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x90ea5000 - 0x90eafff7 com.apple.speech.synthesis.framework (4.6.2 - 4.6.2) <16E20DCD-89F4-3C8E-9DBA-EED359807038> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x90eb0000 - 0x90fa4fff libFontParser.dylib (111.1) <D8F9B2A4-41A6-3407-8D80-13A841F97BE5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x90fa5000 - 0x90fd0ff7 libpcap.A.dylib (42) <66FBEAD3-FE91-3A89-8706-FB95229068AC> /usr/lib/libpcap.A.dylib
0x90fd1000 - 0x90fd2fff libsystem_blocks.dylib (63) <2AC67D5E-ECD4-3644-A53C-9684F9B7AA33> /usr/lib/system/libsystem_blocks.dylib
0x90fd3000 - 0x91beeff3 com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x91bef000 - 0x91c20ffd com.apple.GSS (4.0 - 2.0) <6BA01155-4DAD-30EE-B480-D224650EA010> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x91c21000 - 0x91c22fff liblangid.dylib (117) <F18F76C6-7E4B-34AD-AE81-C1C031BF2F7D> /usr/lib/liblangid.dylib
0x91c23000 - 0x91c3ffff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x91c40000 - 0x91cd1fff com.apple.ColorSync (4.9.0 - 4.9.0) <8366AE10-0396-3100-B87A-A176E8ECE7B6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x91cd2000 - 0x91d18fff libcurl.4.dylib (78) <EC84399F-5EA8-321B-B122-99730CC557C8> /usr/lib/libcurl.4.dylib
0x91d19000 - 0x9205fffb com.apple.MediaToolbox (1.0 - 1273.29) <60F62850-70EC-38E8-9C7F-81204CF9C382> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x92060000 - 0x92061ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839> /usr/lib/system/libunc.dylib
0x92070000 - 0x921c6ff0 libBLAS.dylib (1094.5) <74310C2F-4FDB-3995-A01A-5AFB83010A43> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x921c9000 - 0x922f6ff9 com.apple.avfoundation (2.0 - 651.12) <1AB88210-F2E6-3318-ACB2-41ED5AE6A0EF> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x922f7000 - 0x9234cff7 com.apple.QuickLookFramework (5.0 - 622.3) <3C6ADC02-2C67-361B-B042-47DDCC0EDA5F> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x92c74000 - 0x92cc2ff9 com.apple.HIServices (1.22 - 466) <30636237-408A-3552-90C1-1279348DF7CB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x92cc3000 - 0x92d36fff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x92d37000 - 0x92d95ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x92d96000 - 0x92de6ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x92df1000 - 0x92e23ffb com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <30CF0E7B-3511-318F-AC31-06C29EDC111E> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x92e24000 - 0x92e2cfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3> /usr/lib/system/libcopyfile.dylib
0x92e2d000 - 0x92ea3ff3 com.apple.securityfoundation (6.0 - 55122) <25149798-A37E-316F-84AB-93029EAF33D8> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x92ee4000 - 0x92ef8ff9 com.apple.MultitouchSupport.framework (245.13 - 245.13) <6860A0D0-3654-3B02-B2E9-C4D2637167B8> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x92ef9000 - 0x92f12fff com.apple.Kerberos (3.0 - 1) <91F17EB2-C70C-359C-B09D-96B52D2A9C9F> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x92f13000 - 0x92f16ff7 com.apple.help (1.3.3 - 46) <AB6292FA-D3BC-3D56-B3A5-2BE630A503E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x92f17000 - 0x930bf4af libobjc.A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326> /usr/lib/libobjc.A.dylib
0x930c7000 - 0x930d5ff7 com.apple.Sharing (132.2 - 132.2) <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x930d6000 - 0x930ddff7 com.apple.XPCService (2.0 - 1) <94783930-9E46-394F-B1B2-9CA57CBA2D25> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x930de000 - 0x930e2ffc com.apple.IOSurface (91 - 91) <DECEEB72-3C7E-3C21-9237-E5AD293F8B09> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x930e3000 - 0x93409ffd com.apple.JavaScriptCore (9537 - 9537.73.10) <B5331B86-DEBC-387A-8F3E-5B9FC28E8055> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x9340a000 - 0x93468ff7 com.apple.CoreUtils (1.9 - 190.4) <9E43FF7D-7FCD-3032-9EF9-BCF6D09E73C3> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x93469000 - 0x93485ff9 com.apple.Ubiquity (1.3 - 289) <1CEDC83D-7282-3B4D-8CF7-4FE045012391> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x93486000 - 0x9349dff4 com.apple.CoreMediaAuthoring (2.2 - 947) <BF917B77-0935-3F56-A2B9-E62A58A713B8> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreMediaAuthor ing
0x9349e000 - 0x93610ffb com.apple.audio.toolbox.AudioToolbox (1.9 - 1.9) <E5FFD35D-18CF-333C-BECE-39F8E47BE707> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93611000 - 0x93613ffb libRadiance.dylib (1038) <F0D3F13B-5628-3DF9-8B86-A4D914567B25> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x93614000 - 0x93623fff libGL.dylib (9.0.83) <E76D1F2A-D98B-3464-AD0B-FC1EBBADF027> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x93624000 - 0x9364fff7 libsystem_network.dylib (241.3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B> /usr/lib/system/libsystem_network.dylib
0x93650000 - 0x9365bffb libcommonCrypto.dylib (60049) <F8E60C43-22EE-3E0B-9546-3365056901F1> /usr/lib/system/libcommonCrypto.dylib
0x93661000 - 0x93679fff com.apple.CFOpenDirectory (10.9 - 173.1.1) <630A5CCF-8FC3-379D-B0BD-41DCE1F0B624> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x9367a000 - 0x939a5ff6 com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x939f5000 - 0x93a0dff7 libsystem_malloc.dylib (23.1.10) <69F485C9-B3E7-3E36-A06C-D7DFD29D22E1> /usr/lib/system/libsystem_malloc.dylib
0x93a0e000 - 0x93a13fff com.apple.MediaAccessibility (1.0 - 43) <1CC2B661-146A-3FF3-B843-508F611F7B4B> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessibility
0x93a15000 - 0x93a1dff7 libCGCMS.A.dylib (599.7) <A7404924-9A2B-3324-A934-BD08953E7098> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS.A.dylib
0x93a1e000 - 0x93a22fff libheimdal-asn1.dylib (323.12) <9EA2A221-301B-3B9A-BBF2-38134145B5A8> /usr/lib/libheimdal-asn1.dylib
0x93a25000 - 0x93b32fe4 com.apple.MediaControlSender (1.9 - 190.4) <DF0B5A99-046A-38C1-B68E-241CB2E622BC> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/MediaControlSen der
0x93b96000 - 0x93c32fff com.apple.QD (3.50 - 298) <F73FD4D4-17A4-37D6-AC06-7CA5A8BA1212> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x93c3c000 - 0x93c43fff libMatch.1.dylib (19) <3B3680FC-2AC9-37CC-B262-5ACE2CF8939A> /usr/lib/libMatch.1.dylib
0x93c44000 - 0x93c4affb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2> /usr/lib/system/libunwind.dylib
0x93c4b000 - 0x93d57fff com.apple.ImageIO.framework (3.3.0 - 1038) <0B4A6607-9FBC-3A6C-984A-0542DE8385FB> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x93d58000 - 0x93f04ff1 com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x93f05000 - 0x93f2ffff libxslt.1.dylib (13) <249D54AB-1D82-38FE-ABEC-0D575450C73B> /usr/lib/libxslt.1.dylib
0x93f30000 - 0x93f40ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
0x93f41000 - 0x93f89fff com.apple.PerformanceAnalysis (1.47 - 47) <16935C0F-7F9F-316E-9D46-11973DE0904A> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x93f8a000 - 0x93f8afff com.apple.Cocoa (6.8 - 20) <407DC9E6-BBCE-3D34-9BBB-00C90584FFDF> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93f8b000 - 0x93f8fffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6> /usr/lib/system/libcache.dylib
0x93f90000 - 0x93fa8ffd libdispatch.dylib (339.1.9) <6249BAE5-044F-3A7A-9CCC-03FF7E6B405B> /usr/lib/system/libdispatch.dylib
0x93fa9000 - 0x93fabfff libsystem_configuration.dylib (596.12) <1C31C3F6-568D-3854-AE03-A5DA2F39297E> /usr/lib/system/libsystem_configuration.dylib
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0x9b17b000 - 0x9b17bfff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <DDAC0B59-F886-3AB1-98E8-C71FFF161CD4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/vecLib
0x9b17c000 - 0x9b185fff com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x9b186000 - 0x9b186ffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5> /usr/lib/libOpenScriptingUtil.dylib
0x9b187000 - 0x9b191ff3 com.apple.DisplayServicesFW (2.8 - 360.8.14) <B14B15EC-41BA-37F6-B696-8BBA0E325C0C> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayServices
0x9b192000 - 0x9b1bdff5 com.apple.ChunkingLibrary (2.0 - 155.1) <50BBBBF8-F30B-39EA-A512-11A47F429F2C> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x9b1cd000 - 0x9b2b3ff7 com.apple.coreui (2.1 - 231) <1C1AE894-C5C2-3F1C-BF29-B152ECD9BD88> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9b2b4000 - 0x9b2d9ff7 com.apple.quartzfilters (1.8.0 - 1.7.0) <FCF52905-85B1-375C-B0AA-B8251B614D2D> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters.framework /Versions/A/QuartzFilters
0x9b30a000 - 0x9b31fff3 com.apple.AppContainer (3.0 - 1) <B53ED2AD-9B19-316F-B7B9-80A3A94AC1D3> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContainer
0x9b320000 - 0x9b375ff3 com.apple.ImageCaptureCore (5.0 - 5.0) <69A007AE-4654-3C79-9AF6-5EC8F173F225> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCore
0x9b376000 - 0x9b376fff com.apple.Accelerate (1.9 - Accelerate 1.9) <C85070A7-D942-3CFA-981F-5864480788C8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9b377000 - 0x9b39bfff libJPEG.dylib (1038) <212B0986-9227-397C-9493-BCB190EC020E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x9b39c000 - 0x9b39fffa libCGXType.A.dylib (599.7) <2738FF52-4B47-31AD-B7E5-412F6AFACC2A> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9b3a0000 - 0x9b638fff com.apple.RawCamera.bundle (5.03 - 729) <61747488-E5EA-388D-886C-214FC4BAF1DD> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x9b639000 - 0x9b645ff7 com.apple.OpenDirectory (10.9 - 173.1.1) <2AA24814-2DC6-3E28-B71B-186B686F0F19> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x9b648000 - 0x9b670ff7 libRIP.A.dylib (599.7) <461297C0-DDA9-3613-8F27-D7F1AC57208F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9b671000 - 0x9b783ffc libsqlite3.dylib (158) <B3DB0FED-FE4C-314D-8329-CF7708C8AAF4> /usr/lib/libsqlite3.dylib
0x9b784000 - 0x9b7ddffa libTIFF.dylib (1038) <691DAAFD-D72B-3BE9-AE5C-84AF86BE66CD> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x9b9a6000 - 0x9b9affff libsystem_notify.dylib (121) <623269F5-1518-3035-A916-8AF83C972154> /usr/lib/system/libsystem_notify.dylib
0x9b9b4000 - 0x9b9c2ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F> /usr/lib/libz.1.dylib
0x9b9c3000 - 0x9ba12fff com.apple.opencl (2.3.57 - 2.3.57) <93385E1C-00D9-31BE-9652-7F3C09484B3E> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9baae000 - 0x9bab0ffe libCVMSPluginSupport.dylib (9.0.83) <BD30BDD1-DD5B-3F31-A09B-C274EA93CD7C> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x9bab1000 - 0x9bbe8ff3 com.apple.desktopservices (1.8 - 1.8) <4D853961-F911-3FE2-A7DF-3130EA1D8CEB> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9bbe9000 - 0x9bbf3fff com.apple.bsd.ServiceManagement (2.0 - 2.0) <B84F3916-236A-347B-9C1F-3DE571496737> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x9bbf4000 - 0x9bc36fff libGLU.dylib (9.0.83) <0D9BFE5A-435E-3C66-AF96-D3567B8FC87B> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9bc4b000 - 0x9bd37ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x9bd38000 - 0x9bd3cff7 libmacho.dylib (845) <D8E93E59-1F80-3413-B9CF-78B848F6E873> /usr/lib/system/libmacho.dylib
0x9bd60000 - 0x9bd64fff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x9bd65000 - 0x9bd84ff9 com.apple.framework.Apple80211 (9.0 - 900.47) <68E399FF-AB98-378D-94AC-D0869A72344F> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9bd85000 - 0x9bdb6ff4 com.apple.securityinterface (9.0 - 55047) <0D5ED2B8-C973-3C91-BA45-22501A043263> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x9be0d000 - 0x9beddfef libvDSP.dylib (423.32) <E2FA7230-A001-3F6B-9ACF-6998C51AD7DC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvDSP.dylib
0x9bede000 - 0x9bf49ff9 com.apple.Heimdal (4.0 - 2.0) <E3091095-A893-3089-8DA1-8705B3BE5BF9> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9bf4a000 - 0x9bf4dfff libdyld.dylib (239.3) <729B32AC-EEE2-3739-8CE3-F90838D51906> /usr/lib/system/libdyld.dylib
0x9bf4e000 - 0x9bf8bffb libGLImage.dylib (9.0.83) <FA15FEB5-54E4-313B-8E78-A2D2E6C88FE1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9bf8c000 - 0x9c07cffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787> /usr/lib/libiconv.2.dylib
0x9c07d000 - 0x9c084ffb libsystem_pthread.dylib (53.1.4) <8B1B7B84-1B5D-32A8-AC0D-1E689E5C8A4C> /usr/lib/system/libsystem_pthread.dylib
0x9c090000 - 0x9c095ff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F> /usr/lib/system/libcompiler_rt.dylib
0x9c096000 - 0x9c135ff7 libCoreStorage.dylib (380) <55467C87-E1A3-3057-B428-9BCEFD39E36D> /usr/lib/libCoreStorage.dylib
0x9c136000 - 0x9c137ffa libsystem_sandbox.dylib (278.10) <F3C9C427-AF9F-3CE0-95FF-DC9ACA0B5760> /usr/lib/system/libsystem_sandbox.dylib
0x9c138000 - 0x9c143fff com.apple.CrashReporterSupport (10.9 - 538) <7A5FF845-433C-33E3-99B5-F6AA5B825734> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0Ellewolff have you tried removing and reinstalling the Creative Cloud Desktop application?
-
Adobe Digital Editions Quit Unexpectedly
Hi there,
I can't open my book from Abode Digital Editions. When I go to Adobe Digital Additions Library and click on the book I purchased, a box pops up saying, "Adobe Digital Editions quit unexpectedly. Click Reopen to open the application again. This report will be sent to Apple automatically." Then when I click on the "Reopen" button, I am automatically taken back to the Adobe Digital Editions Library where the cycle repeats itself. I have seen multiple reports of this same issue from other users in this form. I have called Adobe for support and can't seem to find an answer so far. I would LOVE to have this sorted out so I can use my Kobo and read the books I have purchased. Anyone out there in internet land who can help me, I would appreciate this sooooooo much.
Thank you!Same problem here. I downloaded and installed ADE 4.0.3 just to check out a library e-book using DRM on my Mac OS X Yosemite. ADE crashed every time I attempted to open that book with a memory address exception. I had no problems opening the default book that comes with the reader though. Looked at iTunes reviews of ADE and Mac users have been complaining about this serious bug since February! What a major fail by Adobe.
I took the suggestion in this thread of downgrading to ADE 3.0. I still had the library's e-book in my library but was now getting a E_ACT_NOT_READY error each time I tried to open it. After some googling, I figured out I needed to reset my authorization token by doing Command-Shift-D. But after regenerating my authorization token, I got a E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER error. Now I think I need to get the library to reset the authorization token for the book since my token has changed. I dropped them a note informing them Adobe Digital Editions 4.0.3 doesn't work on Yosemite and asked them to reset the authorization. I've removed the book from my ADE library and will hopefully be able to download and start reading it next week. -
I am trying to download the free trial of Acrobat XI. I am using an iMac running Mac OSX 10.6.8. When I click on the Installer I have downloaded for Adobe Download Assistant, it gives me the following error message while trying to open/install the Download Assistant:s
Sorry, an error has occured.
The application cannot be installed due to a certificate problem. The certificate does not match the installed application certificate, does not support application upgrades, or is invalid. Please contact the application author.
Can anybody help?Lmslugo please move your current installation to the trash can, empty the trash, and reinstall. This should give you a new copy of the application with a current certificate.
-
Connection problem with adobe download assistant
Hello,
I'm using windows 7 and I try to install the trial version of the Master Collection cs6.
I have download Adobe Download Assistant (multiple times) but every time I try to connect myself with my Adobe ID, it doesn't work. I can click on Connection, the action is registered by the software but nothing happen. I also can't close the software with the simple click on close, I have to use the task manager (CTRL+ALT+SUPPR).
I have already unistall my cs5 version using all the help I could find on the website (cleaner tool..).
Can you help me ?
Sorry for my broken english.. And thank in advance for your help
Here's the contents of the file Install.log of my AIR software. (as mentionned in the help http://helpx.adobe.com/air/kb/troubleshoot-air-installation-windows.html) :
[2012-03-12:22:25:49] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:25:49] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:25:49] Begin runtime download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:48] Begin signature download from http://airdownload.adobe.com/air/3/nai/windows6.1/x86/installer.p7
[2012-03-12:22:27:48] Download success
[2012-03-12:22:27:49] Detached signature verified
[2012-03-12:22:27:49] Begin cert chain validation
[2012-03-12:22:27:49] Begin crl download from http://crl.adobe.com/prodSvce.crl
[2012-03-12:22:27:54] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:54] Begin crl download from http://crl.adobe.com/cds.crl
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Begin crl download from ldap:///CN=CRL1, CN=Adobe Root CA, OU=Adobe Trust Services, O=Adobe Systems Incorporated, C=US?certificateRevocationList;binary,authorityRevocationList;binary,deltaRevocationList; binary
[2012-03-12:22:27:59] Download failure: could not retrieve crl crypt object
[2012-03-12:22:27:59] Cert chain validation succeeded
[2012-03-12:22:27:59] Launching subprocess with commandline "C:\Users\Luce\AppData\Local\Temp\AIRRuntimeInstaller.exe" -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -x1 "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:02] Invoking Application Installer for combined install
[2012-03-12:22:28:02] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:02] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -withRuntime -url "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:02] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:05] Application signature verified
[2012-03-12:22:28:05] Unpackaging/validation complete
[2012-03-12:22:28:05] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:22] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:22] Relaunching with elevation
[2012-03-12:22:28:25] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:28:25] Commandline is: -stdio \\.\pipe\AIR_4956_0 -runtime C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp -silent -logToStdout -withRuntime -url -location "C:\Program Files (x86)" -programMenu "C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant"
[2012-03-12:22:28:25] Installed runtime (1.5.0.7220) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:28:25] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:25] Application signature verified
[2012-03-12:22:28:25] Unpackaging/validation complete
[2012-03-12:22:28:26] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-03-12:22:28:26] Starting silent combined runtime update and app install.
Updating runtime from version 1.5.0.7220 to version 3.1.0.4880.
Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to C:\Program Files (x86) using the source file at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant
[2012-03-12:22:28:26] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR143B.tmp\setup.msi with guid {FE23D063-934D-4829-A0D8-00634CE79B4A}
[2012-03-12:22:28:51] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR139F.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-03-12:22:28:53] Application Installer end with exit code 1
[2012-03-12:22:28:53] Elevated install completed
[2012-03-12:22:28:55] Application Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess app installer succeeded
[2012-03-12:22:28:56] Runtime Installer end with exit code 0
[2012-03-12:22:28:56] Subprocess Runtime Installer succeeded
[2012-03-12:22:28:56] Bootstrapper end with exit code 0
[2012-03-12:22:29:46] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:46] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-03-12:22:29:46] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant"
[2012-03-12:22:29:46] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-03-12:22:29:47] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIRB3E4.tmp\Adobe Download Assistant
[2012-03-12:22:29:47] Application signature verified
[2012-03-12:22:29:47] Unpackaging/validation complete
[2012-03-12:22:29:47] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-03-12:22:29:52] Application Installer end with exit code 0
[2012-03-12:22:29:52] Subprocess Application Installer succeeded
[2012-03-12:22:29:52] Bootstrapper end with exit code 0
[2012-04-11:14:12:19] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:19] Commandline is: -playerVersion=11,2,202,229 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6966513507068157 onApplicationVersion
[2012-04-11:14:12:19] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:19] Application Installer end with exit code 0
[2012-04-11:14:12:44] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:12:44] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9661501375958323 onApplicationVersion
[2012-04-11:14:12:44] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:12:44] Application Installer end with exit code 0
[2012-04-11:14:13:50] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:50] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:13:50] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant"
[2012-04-11:14:13:50] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:13:51] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:13:53] Application signature verified
[2012-04-11:14:13:53] Unpackaging/validation complete
[2012-04-11:14:13:53] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:00] Starting app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="Unhandled exception Error: Directory can't be written to" errorID=5006]
[2012-04-11:14:14:00] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:00] Relaunching with elevation
[2012-04-11:14:14:03] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:14:03] Commandline is: -stdio \\.\pipe\AIR_4176_0 -runtime "C:\Program Files (x86)\Common Files" -silent -logToStdout -url -location "C:\Program Files (x86)" -programMenu file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:03] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:14:03] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant
[2012-04-11:14:14:04] Application signature verified
[2012-04-11:14:14:04] Unpackaging/validation complete
[2012-04-11:14:14:04] No app located for appID 'com.adobe.downloadassistant.AdobeDownloadAssistant' and pubID ''
[2012-04-11:14:14:04] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR910B.tmp/Adobe%20Download%20Assistant
[2012-04-11:14:14:04] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR910B.tmp\Adobe Download Assistant\setup.msi with guid {969E11AA-8F3A-F162-1A5A-0965E216B6CE}
[2012-04-11:14:14:06] Application Installer end with exit code 0
[2012-04-11:14:14:07] Elevated install completed
[2012-04-11:14:14:09] Application Installer end with exit code 0
[2012-04-11:14:14:10] Subprocess Application Installer succeeded
[2012-04-11:14:14:10] Bootstrapper end with exit code 0
[2012-04-11:14:15:32] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:32] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.9074419755488634 onApplicationVersion
[2012-04-11:14:15:32] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:32] Application Installer end with exit code 0
[2012-04-11:14:15:33] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:15:33] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:15:33] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:15:33] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:15:34] Application Installer end with exit code 0
[2012-04-11:14:16:04] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:16:04] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:16:04] Commandline is: -updatecheck
[2012-04-11:14:16:04] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:16:04] Performing pingback request
[2012-04-11:14:16:05] Pingback request completed with HTTP status 200
[2012-04-11:14:16:05] Starting runtime background update check
[2012-04-11:14:16:05] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update
[2012-04-11:14:16:05] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.1.0.4880/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:16:44] Unpackaging complete
[2012-04-11:14:16:44] Download success
[2012-04-11:14:16:44] Runtime updated downloaded
[2012-04-11:14:17:03] User had deferred installing the update
[2012-04-11:14:17:03] Runtime Installer end with exit code 0
[2012-04-11:14:17:23] Application Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -playerVersion=11,1,102,55 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJXQ0RTZXJ2ZXIiOiIiLCJwbGF0Zm9ybSI6IndpbmRvd3MiLCJwY2lkIjoiMTMzNDE0NjM1OTkxMS02NDc1OTMuM jEiLCJ0cmVhdG1lbnRpZCI6InVua25vd24iLCJzZXNzaW9uaWQiOiIxMzM0MTQ2MzU5OTExLTY0NzU5MyIsInByb2R 1Y3QiOiJtYXN0ZXJfY29sbGVjdGlvbiIsInJlZ2lvbiI6ImZyX0ZSIiwibGFuZ3VhZ2UiOiJGcmFuw6dhaXMiLCJ2a XNpdG9ySUQiOiJbQ1NddjF8MjdDMkJBQTIwNTMxMTAwMC00MDAwMDEwNTQwMDA4Q0QwW0NFXSIsInByb2R1Y3RGdWx sTGFiZWwiOiJDUzUuNSBNYXN0ZXIgQ29sbGVjdGlvbiJ9
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-04-11:14:17:23] Launching subprocess with commandline C:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Runtime Installer begin with version 3.1.0.4880 on Windows 7 x86
[2012-04-11:14:17:23] Commandline is: -applyupdates "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:23] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:23] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:24] Starting runtime background update installation
[2012-04-11:14:17:24] Launching subprocess with commandline C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background\updater -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:24] Runtime updater successfully launched
[2012-04-11:14:17:24] Runtime Installer end with exit code 0
[2012-04-11:14:17:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:28] Commandline is: -update "c:\program files (x86)\adobe download assistant\adobe download assistant.exe"
[2012-04-11:14:17:28] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:28] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:28] Application Installer end with exit code 0
[2012-04-11:14:17:31] Relaunching with elevation
[2012-04-11:14:17:31] Launching subprocess with commandline c:\users\luce\appdata\local\temp\aird589.tmp\adobe air installer.exe -ei
[2012-04-11:14:17:34] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:17:34] Commandline is: -stdio \\.\pipe\AIR_5416_0 -ei
[2012-04-11:14:17:34] Installed runtime (3.1.0.4880) located at C:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:17:34] Starting silent runtime update. Updating runtime from version 3.1.0.4880 to version 3.2.0.2070
[2012-04-11:14:17:34] Installing msi at c:\users\luce\appdata\local\temp\aird589.tmp\setup.msi with guid {47FA2C44-D148-4DBC-AF60-B91934AA4842}
[2012-04-11:14:17:37] Runtime Installer end with exit code 0
[2012-04-11:14:17:38] Elevated install completed
[2012-04-11:14:17:40] Launching subprocess with commandline c:\program files (x86)\adobe download assistant\adobe download assistant.exe
[2012-04-11:14:17:40] Runtime Installer end with exit code 0
[2012-04-11:14:18:11] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-04-11:14:18:11] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-04-11:14:18:11] Commandline is: -updatecheck
[2012-04-11:14:18:11] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:14:18:11] Performing pingback request
[2012-04-11:14:18:12] Pingback request completed with HTTP status 200
[2012-04-11:14:18:12] Starting runtime background update check
[2012-04-11:14:18:12] Clearing unused background update directory
[2012-04-11:14:18:12] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-04-11:14:18:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-04-11:14:18:12] Runtime update not available
[2012-04-11:14:18:12] Unpackaging cancelled
[2012-04-11:14:18:12] Runtime Installer end with exit code 0
[2012-04-11:20:47:56] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -silent -eulaAccepted -programMenu AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:56] Invoking Application Installer for combined install
[2012-04-11:20:47:56] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:47:56] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR529C.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:47:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:47:57] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air to C:\Users\Luce\AppData\Local\Temp\fla63BB.tmp
[2012-04-11:20:48:02] Application signature verified
[2012-04-11:20:48:02] Unpackaging/validation complete
[2012-04-11:20:48:02] No app located for appID 'chc' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:48:02] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp
[2012-04-11:20:48:06] Native installation package creation succeeded
[2012-04-11:20:48:06] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 3.4.980 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeHelp/AdobeHelp.air
[2012-04-11:20:48:06] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla76DF.tmp\setup.msi with guid {1E9362FB-5844-A463-42F9-F45B29B11024}
[2012-04-11:20:48:10] Application Installer end with exit code 0
[2012-04-11:20:48:11] Subprocess app installer succeeded
[2012-04-11:20:48:11] Runtime Installer end with exit code 0
[2012-04-11:20:55:51] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:51] Commandline is: -silent -eulaAccepted -programMenu AdobeStory.air
[2012-04-11:20:55:51] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:51] Invoking Application Installer for combined install
[2012-04-11:20:55:51] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:55:52] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR92B7.tmp -silent -withRuntime -url -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:52] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:55:52] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air to C:\Users\Luce\AppData\Local\Temp\flaA5BB.tmp
[2012-04-11:20:55:55] Application signature verified
[2012-04-11:20:55:55] Unpackaging/validation complete
[2012-04-11:20:55:55] No app located for appID 'com.adobe.AdobeStory' and pubID '4875E02D9FB21EE389F73B8D1702B320485DF8CE.1'
[2012-04-11:20:55:55] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp
[2012-04-11:20:55:56] Native installation package creation succeeded
[2012-04-11:20:55:56] Starting silent app installation to C:\Program Files (x86). Installing app com.adobe.AdobeStory.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 version 1.0.571 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeStory1.0-mul/AdobeStory.air
[2012-04-11:20:55:56] Installing msi at C:\Users\Luce\AppData\Local\Temp\flaAEA1.tmp\setup.msi with guid {CDDE6E3D-4433-4B84-39A3-4A049A5F0491}
[2012-04-11:20:56:01] Application Installer end with exit code 0
[2012-04-11:20:56:02] Subprocess app installer succeeded
[2012-04-11:20:56:02] Runtime Installer end with exit code 0
[2012-04-11:20:57:30] Runtime Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -silent -eulaAccepted -desktopShortcut -programMenu DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:30] Invoking Application Installer for combined install
[2012-04-11:20:57:30] Launching subprocess with commandline C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Application Installer begin with version 2.5.1.17730 on Windows 7 x86
[2012-04-11:20:57:30] Commandline is: -runtime C:\Users\Luce\AppData\Local\Temp\AIR154E.tmp -silent -withRuntime -url -desktopShortcut -programMenu -eulaAccepted file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:30] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-04-11:20:57:31] Unpackaging file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air to C:\Users\Luce\AppData\Local\Temp\fla2739.tmp
[2012-04-11:20:57:32] Application signature verified
[2012-04-11:20:57:32] Unpackaging/validation complete
[2012-04-11:20:57:32] No app located for appID 'com.adobe.dmp.contentviewer' and pubID ''
[2012-04-11:20:57:32] Converting unpackaged application to a native installation package in C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp
[2012-04-11:20:57:32] Native installation package creation succeeded
[2012-04-11:20:57:32] Starting silent app installation to C:\Program Files (x86)\Adobe. Installing app com.adobe.dmp.contentviewer version 1.4.0 using the source file at file:///C:/Users/Luce/Documents/Adobe/CS5.5%20Master%20Collection/Adobe%20CS5_5/payloads/ AdobeContentViewer-mul/DesktopPreviewer.air
[2012-04-11:20:57:32] Installing msi at C:\Users\Luce\AppData\Local\Temp\fla29E8.tmp\setup.msi with guid {A8EB1D0F-867D-8ECB-FA3D-22D07803ECC1}
[2012-04-11:20:57:34] Application Installer end with exit code 0
[2012-04-11:20:57:34] Subprocess app installer succeeded
[2012-04-11:20:57:34] Runtime Installer end with exit code 0
[2012-05-11:09:56:53] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:53] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=false -- -isinstalled com.adobe.downloadassistant.AdobeDownloadAssistant adobe.com:air0.6693857708014548 onApplicationVersion
[2012-05-11:09:56:53] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:54] Application Installer end with exit code 0
[2012-05-11:09:56:56] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:56:56] Commandline is: -playerVersion=11,2,202,235 -sandboxType=remote -securityDomain=airdownload.adobe.com -https=false -fromUserEvent=true -- -launch com.adobe.downloadassistant.AdobeDownloadAssistant -- eyJwY2lkIjoiMTMzNjcyMjk1ODM2Ny00NTgxNjAuMjEiLCJ0cmVhdG1lbnRpZCI6IkVCWUZIIiwibGFuZ3VhZ2UiO iJGcmFuw6dhaXMiLCJzZXNzaW9uaWQiOiIxMzM2NzIyOTU4MzY3LTQ1ODE2MCIsInByb2R1Y3QiOiJwcmVtaWVyZV9 wcm8iLCJ2aXNpdG9ySUQiOiJbQ1NddjF8Mjc1RDU2ODc4NTMxMTNDNS02MDAwMDEwNTQwMDE3MUU2W0NFXSIsInBsY XRmb3JtIjoid2luZG93cyIsInByb2R1Y3RGdWxsTGFiZWwiOiJBZG9iZSBQcmVtaWVyZSBQcm8gQ1M2IiwiV0NEU2V ydmVyIjoiIiwicmVnaW9uIjoiZnJfRlIifQ==
[2012-05-11:09:56:56] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:56:56] Launching subprocess with commandline C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:09:56:59] Application Installer end with exit code 0
[2012-05-11:09:57:27] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater -updatecheck
[2012-05-11:09:57:28] Runtime Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:09:57:28] Commandline is: -updatecheck
[2012-05-11:09:57:28] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:09:57:28] Performing pingback request
[2012-05-11:09:57:28] Starting runtime background update check
[2012-05-11:09:57:28] Clearing unused background update directory
[2012-05-11:09:57:28] Begin Background update download from http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update
[2012-05-11:09:57:28] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/3.2.0.2070/update to C:\Users\Luce\AppData\Roaming\Adobe\AIR\Updater\Background
[2012-05-11:09:57:29] Runtime update not available
[2012-05-11:09:57:29] Unpackaging cancelled
[2012-05-11:09:57:29] Runtime Installer end with exit code 0
[2012-05-11:14:19:25] Bootstrapper begin with version 2.5.0.16600 on Win x86
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:25] Launching subprocess with commandline "Adobe AIR Application Installer.exe" "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:25] Commandline is: "C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant"
[2012-05-11:14:19:25] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:26] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:27] Application signature verified
[2012-05-11:14:19:27] Unpackaging/validation complete
[2012-05-11:14:19:27] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:30] Starting app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:30] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:33] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Rolling back install of C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi
[2012-05-11:14:19:33] Rollback complete
[2012-05-11:14:19:33] Got an unexpected fatal error while in stateInstalling: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2012-05-11:14:19:33] Launching subprocess with commandline c:\Program Files (x86)\Common Files\Adobe AIR\Versions\1.0\Adobe AIR Application Installer -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:33] Relaunching with elevation
[2012-05-11:14:19:48] Application Installer begin with version 3.2.0.2070 on Windows 7 x86
[2012-05-11:14:19:48] Commandline is: -stdio \\.\pipe\AIR_3640_0 -runtime "c:\Program Files (x86)\Common Files" -update -silent -logToStdout "C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe" file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant 1.2
[2012-05-11:14:19:48] Installed runtime (3.2.0.2070) located at c:\Program Files (x86)\Common Files\Adobe AIR
[2012-05-11:14:19:48] Installed app (com.adobe.downloadassistant.AdobeDownloadAssistant) located at C:\Program Files (x86)\Adobe Download Assistant\Adobe Download Assistant.exe
[2012-05-11:14:19:48] Validating app in folder C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant
[2012-05-11:14:19:49] Application signature verified
[2012-05-11:14:19:49] Unpackaging/validation complete
[2012-05-11:14:19:49] Starting silent app update of C:\Program Files (x86). Updating from com.adobe.downloadassistant.AdobeDownloadAssistant version 1.0.6 to com.adobe.downloadassistant.AdobeDownloadAssistant version 1.2 using the source file at file:///C:/Users/Luce/AppData/Local/Temp/AIR1830.tmp/Adobe%20Download%20Assistant
[2012-05-11:14:19:49] Installing msi at C:\Users\Luce\AppData\Local\Temp\AIR1830.tmp\Adobe Download Assistant\setup.msi with guid {9866E5F0-121F-E018-E2D1-2E1770847ABF}
[2012-05-11:14:19:54] Application Installer end wiFrom the behavior you describe it sounds like either you have a software firewall which is not allowing the Adobe Download Assistant to access the Internet or you are on a managed network. Please try configuring your software firewall to allow the Adobe Download Assistant to access the Internet. If you continue to face difficulties you can also initiate a direct download by following the steps listed at http://forums.adobe.com/thread/981369.
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