Adobe Download Assistant - Won't initiate download?

Okay, I've got the download assistant. I'm logged in on both the Adobe Website and the Adobe Download Assistant. I am running Windows 7 64bit. My internet connection is stable and everything is freshly updated.
If I attempt to initiate the download from ADA It asks me where I'd like to install it to, and then proceeds to not do anything. I don't get an install bar. I don't get any indication that it is doing anything beyond simply existing. If I attempt to try again I get the following message-
"There is already a product waiting to be added (Error 106). Please wait for the current operation to complete. If you believe you have recieved this message in error, you can restart Adobe Download Assistant and try to add the product again."
If I attempt to initiate the download from the Adobe Website I get one of two things:
If I'm not logged in on the Adobe Website, ADA asks me to log in and then I get the exact same thing as above including having to pick the product from the list as if I hadn't clicked the link on the website at all.
If I am logged in to the Adobe Website, ADA still asks me to log in. On the bottom of the application I'm offered 'Adobe Photoshop CS5.1' and an installation bar with "Sign in with your Adobe ID to continue" written underneith. When I log in it acknowledges me at the top of the application (("Welcome, [My Name]")) but nothing changes in the lower portion of the application and it still asks me to sign in to continue.
Any suggestions?

You will want to complete solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.  Where are you trying to save the install files too?
Alternately you can utilize the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

Similar Messages

  • Adobe Download Assistant won't complete download Acrobat Pro xi

    Adobe Download Assistant won't complete download. It says downloading 501mb, and when it does that it goes around again and again. My download speed is about 7mb, so it shouldn't take more that a couple of hours at most...

    Glyphodend I would recommend downloading Acrobat XI Professional directly from Download Acrobat products | Standard, Pro | XI, X.

  • Adobe Download Assistant Won't Bloody Work!!!

    No matter what I do -- I even followed all the steps in solution 1, excluding the mac one, numerous of times, but none would work!! It's so frustrating!! It would always give me the same thing over and over again: "Error communicating with Adobe.com (Error 101). Check your network connection, and restart Adobe Download Assitant." Bloody thing won't work even if everything is perfectly fine!! TT____TT Please help me!

    Hi chocolateu,
    Please refer the KB Doc to Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html
    Alternatively you can try downloading from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important steps mentioned on the page before initiating the download.

  • Adobe Download Assistant won't let me accept the Terms and Conditions, freezes computer.

    I downloaded the Adobe Download Assistant today, and when the Terms and Conditions pops up, it won't let me click the Accept or Quit button. I'm trying to accept so I can download the trial of Photoshop CS6/CS6 Extended and the program freezes after the Terms and Conditions comes up. Therefore, I can't accept and move on to download.
    I tried going to the troubleshooting page for the program and it doesn't have anything relating to this problem.
    Thanks in advance!

    that would be a firewall setting so if your firewall is disabled, that setting is irrelevant.
    you could use a direct download of ps cs6, if you follow all 7 steps: http://prodesigntools.com/adobe-cs6-direct-download-links.html
    if you see a dl error page, you did not follow all 7 steps.
    you can also, uninstall adobe download assistant and try reinstalling.

  • Adobe download assistant says my email is invalid and won't let me sign on.

    Adobe download assistant says my email  address is invalid and wont let me sign on.  However it will email me a change of password and let me log on through the website.

    Can you perhaps copy and paste your e-mail address from another application?  You might also want to check to see if there is a software firewall or some other security software which might be interefering.   Finally you can follow the steps listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

  • Adobe Download Assistant won't install

    I've tried downloading the Adobe Download Assistant but I get the following message, "The Installer File is Damaged please get a new one from the author". I've tried with Safari, Firefox and Chrome, cleared the cache each time but no luck. I'm attempting to download CS6 Design and Web Suite. Wasted hours, can anyone help???PLEASE! Thanks.
    I'm running Mac OS 10.6.8 on a mac pro

    SAME PRODUCT, SAME PLATFORM, & SAME ERROR MESSAGE
    Sorry, an error has occurred.
    The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.
    I called and talked to Bill the Tech Guy.  Waste of Time!!!
    What now??

  • Adobe Download Assistant won't let me sign in?

    I was going to download and install a trial version of Adobe Master Collection CS6, however, whenever I try and sign in to the assistant using my email and password, it just hangs at the sign up screen and does nothing. I'm forced to terminate the process using Windows Task Manager. This is the case every time I open Adobe Download Assistant and attempt to download the trial. I've tried restarting my computer, I've tried uninstalling and reinstalling. I have no clue what else I can try. What can I do to overcome this mess and download the trial?

    Try disabling it any other security software temporarily until you determine which software is causing your difficulty.  Alternately you can also download the install files directly by following the directions listed at http://forums.adobe.com/thread/981369.

  • Adobe download Assistant won't work.

    Here's what happens I open adobe download assistant trying to download Adobe After Effects CS5.5 and I sign in I choose the folder for the download and then I wait for it to start downloading and it never does. It stays saying "Sign in with youy Adobe ID to continue"

    I am using Windows 7 Home Premuim (64-bit) and had to download to the Desktop as the Adobe Employee stated. For whatever reason, the Adobe trials cannot be downloaded directly to Programs. IDK if this is something that will be fixed in the future? But until that time, Desktop or Users is the best (and conceivably--only) option.

  • Adobe Download assist won't let me sign in?

    Ive beem trying to sign in for the past hour
    but everytime i sign in
    it says" Error communicating with Adobe.com (error 100) Check your network connection and restart Adobe Download" 
    My network connections are working perfectly 
    Ive refreshed the download trial page, restarted my computer, run the program as administrator
    i dont know what else to do?
    help?

    The most common cause is because of the browser cookies.
    Clear your browser's cookies. If you don't know how, see your browser's documentation for instructions.
    Go back to the Adobe Downloads page for the product trial you are downloading and refresh it (Command+R or Ctrl+R).
    If that doesn't help, then have a look at the following document that list other scenarios and solutions as well.: http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html

  • Adobe Download assistant won't download CS5.1? error 106?

    I click download and chose to put it in the program files (x86) -> adobe.  I click ok then it doesn't do anything. i click download again and it says there is already a program waiting to be downloaded (error 106).  I removed the assistant and tried again and got the same thing.

    Soccermaverick25 I would recommend choosing a different location to download the install files too.  You typically only want fully installed applications to be within Program Files (x86).  It is also probable that you are having problems with being able to write to that location using the Adobe Download Assistant.
    Beyond changing the download location I would also recommend the following steps:
    Error 106 occurs if you have previously initiated a download and then started a second download of a different trial product before the first download finishes.
    Click OK to dismiss the Error 106 message.
    In the Adobe Download Assistant, check the products in your download queue. Click the Resume button  if the original download is paused.

  • Adobe Download Assistant won't show other products

    I have installed Adobe Download Assistant normally.
    After I run the program, I know that the other products are gone except Acrobat Reader XI Pro.
    My computer is Windows 7, with a 2GB RAM and an Intel Pentium Dual-core.

    Jimmy97liew what Adobe software title are you wanting to download?

  • Adobe download assistant won't even open

    When trying to download the trial for Creative suite 6- design and media, my adobe download assistant just doesn't start up at all. I have tried uninstalling and reinstalling that. I still get the same issue. I get a pop-up asking me to agree to the adobe air licence agreement but after pressing "I Agree", the software quits itself. So I can't even get my downloads to start. Any ideas how I can sort this?

    Do you have other applications utilizing Adobe AIR successfully?  Which operating system are you using?

  • Won't download adobe download assistant

    whenever i try to download a trial it asks me to download the adobe download assistant, but when i click to download it, it sayas its downloading but it never actually does anything, please help me i dont know what to do!

    Please try downloading the software from the direct download links available at : http://prodesigntools.com/adobe-cs6-direct-download-links.html
    But make sure you follow the important instructions on the page before initiating the download.

  • Adobe Download Assistant, Photoshop Elements 11

    Altho' I've tried many times over the past few days, I've been unable to download Photoshop Elements 11 using the Adobe Download Assistant.
    I received an email from Adobe inviting me to download Elements 11, with a key to convert the trial version to a full version, which is an upgrade for me.  I think this is because I wa never able to download a workable Elements 10.  It constantly crashed, and sometimes brought my computer down with it.
    I'd love to do download a working version of Elements 10, and have spent many hours trying, but nothing ever results from the Adobe Download Assistant.
    Now it's telling me (in tiny grey letters on a black background) "The download product installation appears to be corrupted.  (Error 108)  Use the 'reset product download button' to try to download it again."  Unfortunately, there is no reset product download button to use.  I have clicked on a down arrow which produced a selection of whether to restart the download or continue trying with the download already started.  I've chosen to restart the download.  Unfortunately, nothing has changed on the window, and it is still telling me about the corrupted download.
    I have no idea what the next step is or where to go to determine whether this whole thing is a hoax or whether it will download Elements 11.  If it does, will Elements 11 work?
    Can anybody out there help?

    Key please see solution 3 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_3 for information on how to reset the Adobe Download Assistant.
    If you continue to face difficulties then you may wish to initiate a direct download of the software.  You can find directions on how to accomplish this at http://forums.adobe.com/thread/981369.

  • I am getting error 100 with adobe download assistant

    I am getting error 100 when I try to log into adobe download assistant. I am using windows vista , on chrome, and use AVG firewall which I allow all adobe. What can I do trying to install Photoshop cs5 extended.

    After completing solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html you may also want to try temporarily disabling your AVG firewall.
    Alterantely you can follow the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.

Maybe you are looking for

  • Which Makes Of DVD-Rs work?

    Hi Everyone I've been trying to burn a DVD to disc, but keep getting a message saying that 'this type of media is not supported'. From reading through the postings I gather that the G4 iMacs are pre-set to burn at X4 and can be temperamental with man

  • Submit button(s) on a form

    Following all the instructions I cannot make a pdf that will submit the filled out forms to my email address. What is the trick. I usually get a message not allowed. As long as I preview in Acrobat Professional 8.0 everything works fine but when in A

  • Help! Please I can't copy any songs onto my ipod from itunes.

    Hi, My ipod syncs Ok, but won't copy songs onto my ipod from itunes. I've tried downloading the latest software, but getting nowhere. Any advice would be greatly appreiciated.

  • The user or group name is not recognized. (rsUnknownUserName) error

    Hi All i have create a group name Finance using these steps. my computer rightclick -> manage->create group -> add user now i add this in reportmanager ->sitesetting -> domainname\Finance. but getting an error.. "The user or group name 'domainname\Fi

  • Library location issue

    I've recently had to reinstall my system from the OS on up. I have my iPhoto library on an external hard drive but the re-installed version of iPhoto doesn't know where it is. How do I tell iPhoto to search for the photo library on the external drive