ADOBE DRM LOG Error ????

Hello
I have a Question. In my ADOBE DRM Log when im opening a Software the following Error appears.
2010-02-26 11:21:32 Adobe ARM 1.1.5.0 logging started.
2010-02-26  11:21:32 Command Line:
2010-02-26 11:21:32 GetFileVersion():  C:\Programme\Adobe\Reader 9.0\Reader\AcroRd32.exe
2010-02-26 11:21:33     File version: 9.3
2010-02-26 11:21:33    Build number: 0
2010-02-26  11:21:33    Revision number: 148
2010-02-26 11:21:33 ProductCode:  {AC76BA86-7AD7-1031-7B44-A93000000001}
2010-02-26 11:21:33  ProductName: Adobe Reader 9.3 - Deutsch
2010-02-26 11:21:33  ProductVersion: 9.3.0
2010-02-26 11:21:33 ProductRegistry:  SOFTWARE\Adobe\Acrobat Reader\9.0
2010-02-26 11:21:33  ProductInstallDir: C:\Programme\Adobe\Reader 9.0\
2010-02-26 11:21:33  Using default ARM preference AUTO_DOWNLOAD.
2010-02-26 11:21:33  Failed to read UAC setting, defaulting to Enabled.
2010-02-26  11:21:35 Failed to read UAC setting, defaulting to Enabled.
2010-02-26  11:21:35 RevertToAUM property found set in manifest.
2010-02-26  11:21:35    Error Code: 0x3EA 2010-02-26 11:21:35 Init Manifest Data  failed
2010-02-26 11:21:35    Error Code: 0x515 2010-02-26 11:21:35  InitUpdateData failed.
2010-02-26 11:21:35 ** Setting Error  Condition:
2010-02-26 11:21:35    Error Code: 0x458 2010-02-26  11:21:35 ARM returns ERROR_RESOURCE_DISABLED
2010-02-26 11:21:35  Adobe ARM 1.1.5.0 logging finished.
What means that and how can i fix it?
Thanks for your response
Greetings

Hi - have you made any progress?  I have a very similar problem.  When I uninstall Reader 9.3 I do not get the error and when I reinstall the error returns.  My log is below.  I'm running on xp and my problem occurs each time I restart the computer.  I thought UAC (user account control) was a Vista function?  So, I'm puzzled to see it in an xp log...
Adobe ARM 1.1.5.0 logging started.
[2010-03-13 20:58:27] Command Line:
[2010-03-13 20:58:27] GetFileVersion(): C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
[2010-03-13 20:58:27]    File version: 9.3
[2010-03-13 20:58:27]    Build number: 0
[2010-03-13 20:58:27]    Revision number: 148
[2010-03-13 20:58:27] ProductCode: {AC76BA86-7AD7-1033-7B44-A93000000001}
[2010-03-13 20:58:27] ProductName: Adobe Reader 9.3
[2010-03-13 20:58:27] ProductVersion: 9.3.0
[2010-03-13 20:58:27] ProductRegistry: SOFTWARE\Adobe\Acrobat Reader\9.0
[2010-03-13 20:58:27] ProductInstallDir: C:\Program Files\Adobe\Reader 9.0\
[2010-03-13 20:58:27] Using default ARM preference AUTO_DOWNLOAD.
[2010-03-13 20:58:28] Failed to read UAC setting, defaulting to Enabled.
[2010-03-13 20:58:47] Failed to read UAC setting, defaulting to Enabled.
[2010-03-13 20:58:48] RevertToAUM property found set in manifest.
[2010-03-13 20:58:48]    Error Code: 0x3EA
[2010-03-13 20:58:48] Init Manifest Data failed
[2010-03-13 20:58:48]    Error Code: 0x515
[2010-03-13 20:58:48] InitUpdateData failed.
[2010-03-13 20:58:48] ** Setting Error Condition:
[2010-03-13 20:58:48]    Error Code: 0x458
[2010-03-13 20:58:48] ARM returns ERROR_RESOURCE_DISABLED
[2010-03-13 20:58:48] Adobe ARM 1.1.5.0 logging finished.

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    [Thu Jan 02 19:06:12 2014] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Thu Jan 02 19:06:12 2014] List of products installed on this machine
    [Thu Jan 02 19:06:12 2014] Listing products for cleanup:
    [Thu Jan 02 19:06:12 2014] 2. {9bcd38e7-1f9a-4536-8cd4-96448263f367}  AdobeLightroom5CCMCore-mul
    [Thu Jan 02 19:06:12 2014] 3. {359F8007-6486-429C-A8C5-D67F6897C88C}  Adobe Bridge CC (64 Bit)
    [Thu Jan 02 19:06:12 2014] 4. {2D99B50E-431D-4AA8-85C1-172A6F8BCF09}  Adobe Photoshop CC Driver
    [Thu Jan 02 19:06:12 2014] 5. {404314CA-62C4-4D3D-8910-50754BCF1DCF}  Adobe CSXS Infrastructure 4 Driver
    [Thu Jan 02 19:06:12 2014] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
    [Thu Jan 02 19:06:14 2014] response 1
    [Thu Jan 02 19:06:14 2014] The following product will be removed:
    [Thu Jan 02 19:06:14 2014] The following Product has been selected for removal : Adobe Creative Cloud Desktop
    Please confirm that you want to remove the selected product from Installer Database .
    [Thu Jan 02 19:06:14 2014] Type (y) to confirm and remove or (n) to quit ... >>
    [Thu Jan 02 19:06:19 2014] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
    [Thu Jan 02 19:06:19 2014] OSVersion : 64-bit
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:Adobe Creative Cloud
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Run value:AdobeCEPServiceManager
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsManifestBaseURL
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:SmsUpdateCheckInterval
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Adobe\CSXS.4 value:LogLevel
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteValue', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKLM key:Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Creative Cloud
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AAM
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.1
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] Deleting registry root:HKCR key:AdobeAAMDetect.AdobeAAMDetect.2
    [Thu Jan 02 19:06:19 2014] Exception during deleting key : (2, 'RegDeleteTree', 'The system cannot find the file specified.')
    [Thu Jan 02 19:06:19 2014] ACC shortcut was not found C:\Users\Public\Desktop\Adobe Creative Cloud.lnk
    [Thu Jan 02 19:06:19 2014] ACC shortcut was not found C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Creative Cloud.lnk
    [Thu Jan 02 19:06:19 2014] CoreSync custom hook not found
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
    [Thu Jan 02 19:06:19 2014] Some files could not be cleaned up. Please try closing your internet/web browser, and rerun the Cleaner Tool to complete your clean-up.
    [Thu Jan 02 19:06:19 2014] Action : Created the C:\Program Files (x86)\Common Files\Adobe\backup20140102T190612 folder as backup of PDB and MediaDB for this session.
    [Thu Jan 02 19:06:19 2014] LOG FILE SAVED TO: C:\Users\toby\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
    [Thu Jan 02 19:06:19 2014] Adobe Creative Cloud Cleaner Tool completed with ERRORS!
    [Thu Jan 02 19:06:19 2014] Check the end of the log file for list of errors
    [Thu Jan 02 19:06:19 2014]
    [Thu Jan 02 19:06:19 2014] *-*-*-*-*-*-* ::START:: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core\core.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core\\core.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Core: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Core'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelBL.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelBL.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel\FilesPanelUI.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel\\FilesPanelUI.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\FilesPanel: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\FilesPanel'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX\NEX.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX\\NEX.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\NEX: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\NEX'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect32.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect32.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils\npAdobeAAMDetect64.dll: [Error 5] Access is denied: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils\\npAdobeAAMDetect64.dll'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud\Utils: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud\\Utils'
    [Thu Jan 02 19:06:19 2014] ERROR: while removing C:\Program Files (x86)\Adobe\Adobe Creative Cloud: [Error 145] The directory is not empty: 'C:\\Program Files (x86)\\Adobe\\Adobe Creative Cloud'
    [Thu Jan 02 19:06:19 2014] *-*-*-*-*-*-* :: END :: - SUMMARY OF ERRORS *-*-*-*-*-*-*
    [Thu Jan 02 19:06:19 2014] ---------------------------------------------------------
    [Thu Jan 02 19:06:19 2014] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    [Thu Jan 02 19:06:19 2014] ---------------------------------------------------------

    Good news here
    After booting this morning, and reading Jeff's message, I first went back to try to rename the OOBE folders, and it worked. I then ran the cleaner tool, which completed successfully, and was thus able to reinstall the desktop
    So the problem is resolved. This however raises the question of why the permissions were not granted yesterday, with everything shut down in task manager. I throw out one possibility: I accidentally logged in to my CC account with an older Adobe account, which was not connected with CC. I realized my error after trying to update the desktop, but never had a chance to log out and re-log in with my current CC account, because every time I was only given the option of updating or quitting. Could this have been the cause of the problem? I'm no coder, so I don't know, but basically nothing has changed since I had the problem last night and this morning except the reboot (which anyway I probably should have tried yesterday first thing).
    Anyway thanks to Jeff for his reply.
    Toby

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