Adobe Edge Preview installation error

I installed Adobe Creative Suite 6 through Adobe Creative Cloud. All of the applications seemed to install correctly, except Adobe Edge Preview, for which the following message was given.
Installation completed though some optional components failed to install correctly. More details.
The details page showed the following error.
ERROR: DW050: - DirectX: Install failed
Installation retry also failed and gave the same error.
What is the solution to fixing this error?

Thanks. The link you provided is to a PPT and WMA presentation about the DirectX 11 technology update. I downloaded http://www.microsoft.com/en-us/download/details.aspx?id=35, instead, installed it, and then ran the installation retry in Adobe Application Manager. Installation worked. Success.
To all, your prompt responses were much appreciated. Please consider this problem resolved.

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Install Adobe Edge preview 4

I installed Adobe Edge Preview 3 in 2011. I deleted Preview 3 today in order to install Adobe Edge preview 4, which came out Jan 18, 2012. However, my installation encountered errors. The popup window says that "A conflicting or prerelease version of Adobe Edge Preview exists on this computer. The conflicting version must be removed before installing from the current media." I not only deleted AE Preview 3 in the Application folder, but also deleted Edge related items in the Preferences folder in the Library folder.
What else should I remove from my Mac in order to install AE Preview 4? Thanks!

Ah, the joys of Beta testing... Probably the install corrupted the caps.db. Happens all the time with prerelease versions. If this is a known issue, then there are instructions somewhere (on the Labs site, the knowledge base or on the Beta forum itself), if not it could mean you'll have to uninstall every bit of Adobe software, run the Creative Suite Cleaner Tool ort delete the caps.db manually and reinstall everything... Anyway, ask on the proper forum first.
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adobe creative cloud installation error 201
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Install Adobe application manager and try updating to CC desktop application.
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Can't open PDF's on my Mac coming in on MS Outlook 2010. Reinstalled Adobe software 4 x and still get "Adobe PDF Preview Handler" error message.

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Hello,
I just downloaded trial version of Adobe Flash CS4 (Englisth|Windows) but after unpacking the archive and starting setup.exe I am getting error msg (see att). Are there any error logs with more information??
Text is in czech language so here's translation:
-----------First window-----------
Adobe Flash CS4 - Installation Error
Installation Error
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would appreciate any help I can get...please!

1. Uninstall Adobe Applications manager (Which is not needed to install edge)
2. Get Edge from http://labs.adobe.com/technologies/edge/ and install

Is Adobe Edge Preview 3 compatible with AAMEE?

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Adobe Edge Preview

I cannot install. I get :
A conflicting or prerelease version of Adobe Edge Preview exists on this computer. The conflicting version must be removed before installing from the current media.
I did erase Adobe Edge Preview from the application folder on the mac (10.7.2) and I restarted the system few times.
Etienne Grosjean
[email protected]

It is why it need to be reported. It would be nice if Adobe was acknowledging it so we would know if it is something to wait for or if it is something simple like the library thing.
Etienne Grosjean
[email protected]

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Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike

Bob -
I know my original post was over a year ago, but unfortunately I wasn't ever able to resolve it. I worked with tech support over the phone wasting hours of both of our time trying to resolve this problem. Now when I need to use Acrobat 9 Pro, I have to access it with my laptop and then transfer my work back to my desktop computer in order to use the rest of the CS4 Suite on my desktop. The crazy thing is I'm running the exact same XP software on my laptop as I run on my desktop and Acrobat on my laptop works great. So I have no doubt that Acrobat works well with 64 bit systems on Vista and 7, but I'm not very confident that by upgrading to a new windows operating system will result with success. This issue seems so strange to me since I am able to run 50 other applications on my desktop from other software manufacturers and can successfully download new applications from any software manufacture with the exception of Acrobat. If anyone has a similar problem and can figure out a solution, please let me know.
- Neil

Adobe Acrobat 9 Installation Error 2? *Updated*

______________________________________________________
Question**********************************************
Support:
I just purchased Adobe Creative Suite 4 for my office and I'm having issues installing Acrobat 9. All other applications install, etc: Photoshop, Dreamweaver. To get ready I uninstalled all my old CS3 software and used the CS3 clean utility from Adobe. Then I searched all my files and registry and deleted all leftover files and registry entries.
I restarted and began to install my wondrous new CS4! Everything went well until the end of the installation. I got an error saying Adobe Acrobat could not be installed. It gave me the below output, basically put: "Error: Error 2". I then went to the support site and installed the Adobe Air, Adobe Support Advisor. After a quick check of the "Creative Suite Product Install" option it returned, "The module found no solutions to report for the selected log file.".
Adobe Installer Error Info:
"Sorry you are experiencing trouble with this installation.
Adobe Acrobat 9 Professional (At install, older versions get upgraded. A l'installation, les versions plus anciennes sont mises à niveau. Bei der Instalation werden ältere Versionen aktualisiert.)
Error:
Error 2."
I don't know what to do now. I desperately need Acrobat installed for my business. I have searched the support site up and down and have found no information on the issue. I did find a support issue which says, "Acrobat 9 is not installed as part of Creative Suite 4 on Windows (XP 64-bit, Vista 64-bit and 2003 Server 64-bit): Adobe Acrobat 9 fails to be installed as part of Adobe Creative Suite 4 on Windows XP 64-bit, Windows Vista 64-bit and Windows 2003 Server 64-bit." However I have an x86 (32bit) system. Hell, I even tried to install the Windows KB update file and it wouldn't let me due to my system being 32bit. Link to the issue below:
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb407134&sliceId=1
I then also found a user who reported the infamous Error 2; however sadly he did not have the exact same issue although similar. He too ran the analyzer application and it also found no errors. He is also running a similar setup to mine (see specs below). He gets the same error when trying to install the other applications such as Illustrator, Photoshop, etc... To this day his issue has not been taken care of. Link to his issue is below:
http://www.adobeforums.com/webx/.59b6f48a
My system information: Windows XP Pro SP3 with a P4 3Ghz, 2GB DDR RAM, Radeon X1650, multiple hard drives, and the most recent updates, software, etc...
Please help and thanks in advance,
Mike
Solution**********************************************
Support:
I have figured out the solution to the issue on my own. I usually have the print spooler service disabled on my work PC to combat intellectual property theft. However, I remembered that I once had an issue installing Adobe CS3 Master Collection (Adobe Acrobat 8 Pro). The older generation Adobe software (Adobe Acrobat 8 Pro/CS3) displayed the error that the print spooler service was not started and provided a solution. What is really strange is that the newer software (CS4) simply gives no description of an error and simply outputs "Error 2".
Adobe Acrobat 9 Pro included with Adobe CS4 Master Collection will not properly install if the print spooler service is not enabled and started! After the install you can disable the print spooler service as usual, but it is necessary upon installation to have it running. In addition, Adobe Acrobat Reader 9 (Free Edition) will install and perform as usual with the print spooler service disabled. I suggest putting this information on your site for others who may experience the same issue in the future.
Regards,
M

Checking the Event Viewer is good advice.
I had Error 1606.Could not access network location, and a web search led me to this advice to remove old registry entries for MS Office:
http://www.gilsmethod.com/fix_error_1606_acrobat
Makes no sense but there you have it.

Adobe Acrobat X Installation Error

We have many Windows machines with Adobe Acrobat 9 Standard installed and running without issue, and they can update just fine. When we try to install the newly purchased Acrobat X Standard on these machines, the installation fails at the very end after creating the PDF printers. We have tried letting the Acrobat X installer remove Acrobat 9, and we have also uninstalled Acrobat 9 manually before attempting the Acrobat X install. We are installing with local admin rights.
The error still occurs, and Acrobat X installation fails with :
Error 1935. An error occurred during the installation of assembly component {C6357C55-7461-3D51-9AE5-FD71CA24027A}.
HRESULT : 00x8007051A.
Then we hit OK, the entire installation rolls back and fails. However, we are able to reinstall the Acrobat 9 Standard without issue.
Any help or direction would be much appreciated.

Good day,
Sorry to hear you're having trouble. Try the solutions outlined in this document: http://helpx.adobe.com/acrobat/kb/error-1935-install-acrobat-reader.html if you're still having trouble.
Kind regards,
David

Adobe Reader 9, Installer error 1635

Hi, I have a problem updating Adobe Reader 9.4.2. to version 9.4.3
Direct after starting the update I receive the installer error:
"1635 This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package."
I have tried this MS fix (MicrosoftFixit50123.msi) but it did not help.
http://support.microsoft.com/kb/971187/en
I must say that a few days ago I also had an issue updating Adobe FlashPlayer. It would tell me at boot there was an update available, and after giving it the OK it started downloading, and installing, but although the installing gave no errors at all, both the FlashPlayers for Internet Explorer and Firefox were NOT updated, and only after a lot of these 'fake' updates I noticed it because a following update for Firefox told me my FlashPlayer was out of date while I saw FlashPlayer update that same morning.
Downloading and un-installing/re-installing both FlashPlayers did the trick... But now, a few days later another Adobe product has a problem updating.
I have not yet re-installed the reader, but since I have seen it work for 4 years, and since it MAY be related to Adobe Flash, I would like to see if someone can shine some light on this issue first.
I work with Windows XP Prof completely updated ( except... Adobe Reader).
Thanks.
Edit:
Meanwhile i have tried to uninstall Adobe Reader, but the same error persist.

As far as I can see the problem is solved.
You gave me the tip for the Windows Cleanup Utility, but the support for the program has stopped because some removals did damage to other installs. So I had some second thoughts about it.
But your idea brought me another, to use the Revo Uninstaller.
http://www.revouninstaller.com/
* Made a system restore point
* Downloaded Revo uninstaller Pro 30 day trial, but full version.
* Run Revo ( ! Adobe Reader 9 had 664 registry keys with 902 values...)
* Needed a reboot to remove last files from the Adobe reader 9.
* Roughly checked if other Adobe products still run...
* Downloaded and installed Adobe Reader X ( ? X ? It is version 10.0.1 after updating)
* Did an update of Reader X
* Needed reboot after update.
Ankit_Jain, the link you gave for the Reader 9 download is an US version, but I needed a Dutch (NL) version. That's why I searched for the Reader on the Adobe site, but came on the Reader X page. I thought the X stands for 'the latest version'. But it is not.
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I will try what I have for now, and if I may find other problems around it I will surely report back.
Thanks all for your reactions

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Adobe Fellow Mark Anders shows new features in Edge preview 5 , such as the easing tool, animating with the Pin, improved playback commands, new on-stage tools, and the ability to create down-level compositions for non-HTML5 browsers as well as publishing lighter, optimized content.
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Can't install new Adobe Edge Preview

I am having trouble installing the new version of Adobe Edge because it says there are still files in my computer, even though I've deleted everything that I know of. What should I do?

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