Adobe elements 10 mac when I play up the video in full screen.

Adobe elements 10 mac when I play up the video in full screen. I have
black borders on both sides of the movie how do I correct this problem when playing thevideo?

Along with Steve comments, also see this ARTICLE, for some of the possible reasons - all of which boil down to a mis-match between the Source Footage and the Project Preset.
Good luck,
Hunt

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When I try to watch videos in full screen it says plug-in failure any suggestions?

When I try to watch videos in full screen it says plug-in failure any suggestions?

Close out of the camera app, double tap the home button and completely close out of the app.
Then do a reset, no data loss. Hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Then check your camera roll again.

As im recording videos on Photo Booth, my movements seem late. then when i play back the video, the sound comes in really late. how do i fix this?

theres like a 5 second delay from when i say something to when the sound of my voice actually comes in when i play back movies in photobooth.i tried restarting my computer and even turning on *auto flip new items. when i turn that on the problem is fixed for only one video. when i try to record the next one its back to the delay. is there anyway to trouble shoot this? or do i have to take my mac to the apple store. to top it all off ive only had my computer for 5 days. help please !!!!

I had the same problem since my moutain lion update, too.
I fixed it in the following way.
-Search for utilities on the HELP option on the top taskbar
- Go to utilities and open your audio-midi-setup.
- check your input and output properties
- Change input and output 44100khz and 16-BIT for both.(these are the most common properties)
my sound and video are not ouf sync in photo booth anymore.
let me know if it works for you!
cheers

I have a new Macbook Pro. When watching Youtube videos, it works perfectly until I attempt to watch the video in full screen. When in full screen, the video freezes immediately and the audio continues. When minimized it works fine as before. Help?

I have a brand new Macbook model A1502. I am taking online college classes that incorporate youtube tutorial videos. I can watch the videos if I don't maximize the screen to full screen. When in full screen, the video freezes immediately and the audio continues uninterrupted. I can press escape and go back to the previous screen and the video continues to play with no problems. Can anyone help me please? This machine is literally just out of the box with maybe an hour of use. Thanks in advance

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

When trying to watch a video in full screen, the screen goes black. It doesn't happen with other browsers.

Whenever I try to watch a video in fullscreen mode in Firefox 4.0.1, the screen goes black. This didn't happen in previous versions, and doesn't happen in Safari (which I'm afraid I must switch back to, unless this bug is fixed)
Thanks.

Please check if all your plugins are up-to-date. To do this, go to the [http://mozilla.com/plugincheck Mozilla Plugin Check site].
Once you're there, the site will check if all your plugins have the latest versions.
If you see plugins in the list that have a yellow ''Update'' button or a red ''Update now'' button, please update these immediately.
To do so, please click each red or yellow button. Then you should see a site that allows you to download the latest version. Double-click the downloaded file to start the installation and follow the steps mentioned in the installation procedure.

Audio plays but the video does not

I'm using the latest FCP and I've imported .Mov files which I've run through compressor so they all have H.264 at the end, however when I play them, the video stays still; only when I pause it does it jump ahead. The audio runs fine.
Am I supposed to run this through Compressor again (ie. I did it wrong)? Or is it just a settings thing?

I have a Flip and that takes video in .MP4; when I brought that into FCP it had a similar scenario play out so I assumed that I was supposed to have it as .MOV so I went to compressor to do that. I don't use Compressor often (read: ever) and I selected the one thing that said quicktime which also said H.264.
Sorry, Tom, I really don't know the ins and outs of this stuff.

Why does the folder "C:\Program Files\Adobe\Elements" open automatically when I start my PC?

Why does the folder "C:\Program Files\Adobe\Elements" open automatically when I start my PC? How do I adjust settings to stop this from happening?

Hi,
This folder is probably treated as a program to run at startup.
So you will have to look at the places where such programs are referenced.
For instance, you may have a shortcut to that folder in your Start Menu > Startup.
Or it may be in the Registry.
Click on Start > Execute, the type msconfig and click OK.
This will show you in the Startup tab all the programs launched at startup.
Astugev

I made an error asking to receive Windows product of Adobe Element 13 and Premiere while I needed the Mac Version. How is it possible to correct this error ? and what do I have to do if you accept ?

I made an error asking to receive Windows product of Adobe Element 13 and Premiere while I needed the Mac Version. How is it possible to correct this error ? and what do I have to do if you accept ?

Normally an Elements license is valid for both Windows and Mac systems. So you might only need to download the Mac versions of the applications and use your serial number to activate them.

Ok, i am not terribly familiar with the program premiere elements 12 as of yet, i am having some difficulty at times, current issues...when in play mode, the timeline marker? hiccups backwards then forward as it plays, some of my image clips freeze and do

ok, i am not terribly familiar with the program premiere elements 12 as of yet, i am having some difficulty at times, current issues...when in play mode, the timeline marker? hiccups backwards then forward as it plays, some of my image clips freeze and don't play while the marker keeps going, this also happens when on full screen mode...what do i need to do to correct this problem...currently i am working this on my mackbook 2009. thankyou for your reply.

<moved from Downloading, Installing, Setting Up to Premiere Elements>

I want to create an external video widget with iAd. I followed the steps and copied the Url and paste it in the Video pop-up menu in the Properties section of the inspector. When i select 'preview' the video doesn't play and the Url that i pasted is gone.

i want to create an external video widget with iAd to use in an iBook. I followed the steps and copied the Url and paste it in the Video pop-up menu in the Properties section of the inspector. When i select 'preview' the video doesn't play and the Url that i pasted is gone.
hope someone can help!

May have something to do with whether or not the URL can be reached while building your widget. I've got a video on the web. When I enter the URL into the field for the video object and click to another field, the URL is replaced with some text indicating that it is accessing the video then updates itself to displaying just the name of the video file.
It shows just fine in preview and I can see the full path to the video when I export the widget so it should work for you.
Is the video accessible from your Mac while you're laying out your widget?
-Mark

Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

Have sound but no picture when i click on the video.Elements 10 on windows 7.Can you help.

Bigal.seamills
What is the driver version for your NVIDIA GeForce GT640?
There is a known issue specific to Premiere Elements 10 and NVIDIA GeForce. The Announcement at the top of this forum tells it all - detailed description of problem, references, fixes, and fix details.
The following is a copy paste of that Announcement....
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card
and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your
first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that
it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and
unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer
has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back
the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver
roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10.
Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found NVIDIA Driver Downloads - Advanced Search
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for
the driver roll back can be found http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
Please refer to the following for the driver version history of your NVIDIA card
Based on history, you should be using
GeForce 320.18 Driver
320.18
May 23, 2013
Please review and consider and then let us know the results.
Thank you.
ATR

Aperture - when you have saved a multi-media slideshow and you export it how do you make sure the audio track retains the volume drops that you programme in? I have video clips with audio, which when they play in the slideshow, I fade the audio (music)?

Aperture - Sorry I'm new to this so this might be a bit long! I put together an aperture slideshow with a backing music track and some video interspersed with photos. When I exported it to put on you tube the audio backing track had not saved the fades that I had programmed when the video clips played. The video clips had audio on them that I set at one volume whilst fading the backing track. these fades didn't save on the exported version. Any suggestions please? Regards, Maxjackpete

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

Opening premiere elements every time I try to access the video editor I get shunted to a trial program when I already purchased PE12 how to I get rid of the trial request

I purchased Premiere Elements 12 in January 2014 - now when trying to open the video editor I get shunted to a trial request - how do I avoid this trial request coming up every time and just go to the video editor which I already purchased?@

Mooivoel
Are you working with an Internet connect on?
Have you used the program between January 2014 and now July 2014?
When you get these messages are you responding by clicking on the License this Product option or just ignoring it?
If the problem persists then I would contact Adobe via Adobe Chat
Contact Customer Care
If any further questions on this or need clarification, please do not hesitate to ask.
We will be looking forward to learning of your progress.
Thank you.
ATR

I have copied my iTunes library onto a new computer, but when I play back the songs there seems to be random "miss" or "drop out". No probs with old computer, just the new one. I'm onto my third new computer - same problem. Any suggestions please?

I have copied my iTunes library onto a new computer, but when I play back the songs using the new computer, there seems to be random "miss" or "drop out" during play back, similar to a small scratch on a vinyl record. Although when I play the same song over again, the "miss" occurs in a different location during the song. No probs with old computer, just the new one. I'm onto my third new computer - same problem. Any suggestions please?

You don't say which version of iTunes you are using, but the symptoms you describe have been encountered by some users with the 64-bit version of iTunes 12.1.
There is an alternative version for 64-bit editions of Windows here:
iTunes 12.1 for Windows (64-bit — for older video cards)
that seems to address the most of the playback issues that some users have been reporting with the full 64-bit version of 12.1.0.77 - including problems with Bluetooth speakers where either sound is degraded or completely absent. The alternative installer here is the same architecture as most previous "64-bit" versions of iTunes, i.e., a 32-bit application with a 64-bit installer. The "for older video cards" label appears to be something of a misnomer as some people have reported that this corrects problems found on current / high-spec systems.
Some users have reported that after installing this alternative version it is necessary to adjust the "Play audio using" selection (normally to "Direct Sound" rather than "Windows Audio Session", though this may vary based on your audio hardware/drivers) in Edit > Preferences > Playback to restore glitch-free audio (one part of the reported symptoms is that the "Direct Sound" choice isn't available, usually in Windows 8). It may also be necessary to ensure that your Bluetooth speakers are active and selected as the default audio device before you run iTunes.
If this doesn't address the issue, you may want to think about reverting to iTunes 12.0 - see Turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for steps needed to completely remove all installed iTunes components, and for links to the 12.0 installers.

HT5148 i am using final cut pro x. i have imported some images and video in my timeline. when i play back my video it looks fuzzy. but, when i pause it, it looks clear. how do i get my video to play clear.

i am using final cut pro x. i have imported some images and video in my timeline. when i play back my video it looks fuzzy. but, when i pause it, it looks clear again. how do i get my video to play clear and not fuzzy?

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Adobe elements 10 mac when I play up the video in full screen.

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