Adobe elements 10 trial offer downloads then disapears

download free trial finally finshed  then diapeared thenshowed other products I could download  just want to try adobe elements 10 2nd time trying to download

Hi Karnslarry,
To find the files at your downloaded location, read the procedure in the doc: Find Downloaded Files (http://kb2.adobe.com/cps/506/cpsid_50655.html). If you see any files ending in ".part" then the download did not finish. ".Part" files are temporary files replaced by .7z, .exe, or .dmg when the download is complete.
On Mac OS, there is one .dmg file. On Windows, there is an .exe file and possibly a .7z file.
Some Windows product downloads include two files: an .exe file and a .7z file. To install the software, it's necessary that both files are downloaded and located in the same folder. Otherwise, an error can appear when you start the installer. Errors include "Windows cannot open this file" and "The file archive part of Adobe [product name] is missing
Double-click the .exe file (Windows) or the .dmg file (Mac OS) that was downloaded. Follow the onscreen instructions to install the product.
Hope this helps.
Thanks,
Preran

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