Adobe Elements 11 from OS X App Store Crashing

Hi,
Just recently purchased Adobe Elements 11 off the APP Store.
It wont even open without crashing.
It seem like it should be a simple error to fix but I cannot find any information with regards to solving the problem. Please see the information below.
Thanks
Process:         Adobe Photoshop Elements 11 Editor [2091]
Path:            /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
Identifier:      com.adobe.pse11editor
Version:         ???
App Item ID:     571583293
App External ID: 11641628
Code Type:       X86 (Native)
Parent Process:  launchd [164]
Responsible:     Adobe Photoshop Elements 11 Editor [2091]
User ID:         501
Date/Time:       2014-02-10 07:57:32.008 +0200
OS Version:      Mac OS X 10.9.1 (13B42)
Report Version:  11
Anonymous UUID:  6C8B6495-FA3B-FC9A-E45B-FB90648B5D70
Sleep/Wake UUID: 1ABF7E23-69BD-413C-A911-6E1733C13FA2
Crashed Thread:  0
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
  Library not loaded: @executable_path/../Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
  Referenced from: /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
  Reason: image not found
Binary Images:
0x8fe06000 - 0x8fe38417  dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
0x902de000 - 0x904e0ff7  com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90bf6000 - 0x90c42ff7  libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
0x91d7c000 - 0x92997ff3  com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92a4a000 - 0x92a4afff  com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x965a1000 - 0x96616ffb  com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9661e000 - 0x967caff1  com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x968e4000 - 0x968f2ff3  com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96a33000 - 0x96d5eff6  com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x997d7000 - 0x99a44ff6  com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99ef1000 - 0x99ef8ffe  com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
Model: MacBookPro5,3, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.66 GHz, 4 GB, SMC 1.48f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: Corsair Force 3 SSD, 60.02 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Built-in iSight
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: IR Receiver
USB Device: Composite Device
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
Thunderbolt Bus:

Hi,
Thanks for reply but I cannot even get Photoshop elements to start. I click on the app to open it and it crashes within a few seconds. No interface even appear to work with.
Does the error above you an idea of what the problem may be?
Especially around:
Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
  Library not loaded: @executable_path/../Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
  Referenced from: /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
  Reason: image not found

Similar Messages

  • I get the message "Install Adobe Flash" can't be opened because it was not downloaded from the Mac App Store. This is the first time I have gotten the message. What do I need to do?

    I get the message "Install Adobe Flash" can't be opened because it was not downloaded from the Mac App Store. This is the first time I have gotten the message. What do I need to do?

    Hi Sandra,
    you'll need to edit the security settings to install programs 'Mac App Store and identified developers'
    Open the Systems Preference and go to Security & Privacy.  There will be a section in the 'General' tab for 'Allow apps downloaded from:"  The default selection is 'Mac App Store'.  Change this setting to 'Mac App Store and identified developers".
    This screenshot is taken on OS X 10.10 (Yosemite), so it may look slightly different if you're on a different OS X version.
    Maria

  • ""Install Adobe Flash Player.app" can't be opened because... not downloaded from the Mac App Store"

    I jsut upgraded to 10.9 and it is up to date and also my safari is up to date (no updates available for it). My safari is saying that my flash is out of date. when I follow the links it lets me download but when I double click to install it tell me "“Install Adobe Flash Player.app” can’t be opened because it was not downloaded from the Mac App Store.". When I install the flash UNinstaller and try to install that, it tells me the same. I ALSO found the exact same problem when I tried to install the acrobat installer (some tried to download a pdf and the page told me that my acrobat reader 'might' be out of date). Any thought?

    You're running up against the GateKeeper.
    Download the offline installer: Flash Player 12.0.0.44 (Mac OS X) by right clicking and choosing "Download Linked File As".
    Mount the DMG and when it opens, right click the installer and choose "Open".
    You'll see a warning. Click "Open" again.
    It will run from there.

  • I'm trying to download adobe indesign but i'm getting a message that's saying "Install.app" can't be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the Mac App Store and identified devel

    I recently purchased adobe indesign I'm trying to download it but i'm getting a message that's saying “Install.app” can’t be opened because it is from an unidentified developer. Your security preferences allow installation of only apps from the Mac App Store and identified developers.

    System Preferences / Security & Privacy / General tab.
    Change the settings at the bottom half of the window.

  • Aperture from Mac App Store crashes in 64-bit mode...

    Library not loaded: /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager
    Referenced from: /Applications/Aperture.app/Contents/MacOS/Aperture
    Reason: no suitable image found. Did find:
    /Library/Frameworks/PluginManager.framework/Versions/B/PluginManager: no matching architecture in universal wrapper
    I've seen solutions to this error, to the effect of, copy the old file from a previous version, but I don't have that luxury... I installed from the Mac App Store, onto OS 10.6.6. If i switch to 32-bit mode, it works, but I'd rather work in 64-bits if it's speedier.

    Have you tried the steps on the Aperture 3: Troubleshooting Basics page?
    http://support.apple.com/kb/HT3805
    If this does not resolve it, try creating another user account and try starting Ap from there and see if it works.
    Tony

  • I bought a copy of Premier Elements on the Apple App store last year.

    The program will not start on my machine but I cannot re download as it is no longer on the app store what can i do?

    edmc
    What did you purchase from the Mac App Store last year - Adobe Premiere Elements 11 Editor or Adobe Premiere Elements 12 Quick Editor. From all reports that store has discontinued them. Many serious performance problems were encountered with those particular products from that store.
    There is a source of Premiere Elements 11 Mac files online at a particular web site, but they relate to Premiere Elements 11 Mac (from Adobe) which is a different product than the one that you have. Consequently, you cannot download those files and insert your purchased serial number in it.
    But, I would ask you "Did you not save the installation files from the store to your computer?" If so, what is stopping you from using those for the reinstall after you uninstall what you have installed now? Did you ever get a purchased serial number from the Mac App Store?
    We can offer workflow troubleshooting advice, but getting additional installation files would appear in the hands of only the Mac App Store.
    Have you optimized your computer, cleaned up pile ups of previews files, conformed audio, conformed video. Have you deleted the Adobe Premiere
    Elements Pref file, and so on?
    We are not Adobe here. User to user. Because of the situation, I do not believe Adobe will help you in this matter of installation files since
    a. purchased from the Mac App Store
    b. not the current version besides being a different product than its Premiere Elements 11 Mac.
    You could contact Adobe via its Adobe Chat to find out first hand. I am not including that link right now because at this moment it is offering only the "Ask the Community" option and is not providing a link to Adobe Chat.
    Please review and consider.
    Thanks.
    ATR

  • Since updating to 4.3.2 i cant use any Apple related apps, Mail, Safari Itunes even the app store crashes.... please help I rely on my phone!

    After installing 4.3.2 Safari, Mail, Itunes and App Store crashes on launch, I have restored and reinstalled but it still isn't working... My phone is like my right arm! I need it working soon!!! Heeeeelp!

    When you restored did you restore from a backup or from a fresh install?
    Sometimes when you restore from a backup you will get corrupt files that will continue to show up as long as you are restoring from that back up.

  • WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark.

    WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.

    Try:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    The App store crashing is a known problem.
    IOS 6 App store crash: Apple Support Communities

  • App store crashes when terms of service is required. And I can't install apps unless I do. How do I fix this?

    I've had this problem before but before I just couldn't open the app store at all. I have restored and updated to iOS 5 to try to fix it but now the app store crashes when I'm about to install an app. When I click install app, it brings me to my home screen and shows it loading. Then it says that there are new iTunes terms and conditions. It has the options cancel and agree but I can't install the app unless I click agree. The problem is, when I click agree it brings me to the app store again but crashes right away. I can't get any apps on my phone. Does anyone know how to help this?

    Forgotten RESTRICTIONS Passcode
    - Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
    - Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.   
    - If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
    How to reset forgotten Restrictions...: Apple Support Communities
    - How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog

  • Why can't I download anything online? This includes itunes, applications from the mac app store, and flash plugins.

    Why can't I download anything online? This includes everything from itunes song files,to Apps from the apple app store, to flash plugins. I am also unable to install a game on disk. I get messages that 0 kb is available when I just got the computer a week and a half ago and only installed microsoft office and adobe photoshop. Help!

    This is a confusing complaint...and kind of disturbing. Perhaps you could answer a few questions:
    1. How much space is left on your HD? If there weren't any available space left, it would be very difficult to boot your applications.
    2. Do you back up at all? Given your situation, it might be a good time to start, given the situation. Backup drives are relatively inexpensive these days.
    If this problem persists, a visit to your local Apple Store might be a good idea - but until then, please let the community here help.

  • App Store crashing iPod Touch 4 after iOS 6?

    I updated my ipod to iOS 6 and when I tried to go to app store it crashed. I tried again and the same. I turned the iPod off and tried again and it doesn't work. All other apps are always closed and it still doesn't work. I just bought that iPod about a month ago. What should I do?
    I'm very disappointed with these updates. I think that you expect to find good things when you do updates not everything worse. I didn't like anything of this update at all.

    The App store crashing is a problem for many users after iOS update.
    Try the following:
    - A reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod.

  • How Can I Stop App Store Crashing on my iPad1?

    Ok I will admit that my iPad is old and it's only running iOS5 but is there anything I can do to stop the App Store crashing?  This is the second iPad I have had as the Apple Store in Bath replaced it when it was under warranty due to crashing.  It's a real pain.  Almost all the other apps I have are stable and run ok (albeit a bit slow) but the App Store constantly crashes.
    If I look for an App and then navigate back, it crashes. Looking for new apps to spend my money is a pain...
    If I go to the update page, it crashes.  Doing my updates is a pain...
    I've tried closing all the other apps down first and I've tried shutting down first but still it crashes.  I haven't tried a reset yet as, well frankly, putting all the apps back on would be a major pain if it didn't work!
    I realise that in the grand scheme of things this is a bit of a "First World Problem" but any help would be great.

    Quit all your apps and reset not restore.
    You will not lose any data or settings.
    Reset: Hold the Sleep/Wake and Home buttons and don’t let go until the screen goes dark and the Apple logo appears
    If that doesn't help then you may want to consider restoring.
    Try backing up and restoring from the backup. If that doesn't help restore and set up as a new device.

  • App Store crashes when purchases is selected.

    After installing iOS 6 to my iPhone 4S the App Store crashes every time I select the purchased button in the updates tab. Has anyone else had this issue and know if apple is working on a fix?
    Also on a side note the other day I couldn't move any app icons, when I tried the GUI would reboot. Fixed it be manually moving the app in itunes.

    I just got a iTouch 5G and same issue. Fresh out of the box, and not able to access purchased app on store. Sadle Apple doesn't offer any other way to access previously purchased apps other than on the iOS device. This seems to have been an issue for people since iOS6 was released and still hasn't been fixed. I've tried everything from restart, restore, change date, kill app store, register, authorize. Nothing is working.

  • Mac App Store Crashes

    Dear all
    I have a mac mini since August and this is the first time I faced an issue.
    Every time i try to download an app from the mac app store, the app store quits unexpectedly.
    I do not have any problems navigating the store. It only crashes when I try to download something.
    I have downloaded apps before without any problems.
    I always run the latest software updates from apple.
    I would appreciate any help you can give me
    Thanks in advance

    I was having the same problem. Mac Pro, 10.6.8, unmounted every volume, blown away all of the App Preferences and caches in ~/Library, have rebooted (!!!!), tried the OCSP fixes, etc., and still no dice. When I click on the Upgrade or Buy buttons in the App Store, the program spins and becomes unresponsive. But! it looks like the reason many of us are having this problem is because we all disabled Spot Light. If you re-enable Spot Light, you can begin to download Lion or click Updates in the App Store. Hurray for our side, but **** it... Spot Light is/was slow. Sad fix, but at least things work again.
    10.6.8 here, same issue although I had not disabled spotlight. However, it had been trying to estimate indexing time for the better part of the last 2 or 3 days with the mds process hogging most of a processor core.
    solution:
    disable indexing on system drive — sudo mdutil -i off /Volumes/SYSTEM_VOLUME_NAME
    if the command hangs, find out the pid for mds — sudo kill -9 MDS_PID
    to find out the pid run — top — once it is running type o then -cpu and press return — the mds process should be in the list beside its pid number
    (to get out of top, press q)

  • App store crashes. Can't Update.

    Hi,
    The app store crashes as soon as I open it. I get notifications that I have new software, but cannot get to them.
    This only started when I went to Mountin Lion from Snow Leopard. This is some info from the crash report, I think it is the pertinant part.
    Application Specific Information:
    *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '+[CKUserNotificationHelper removeCriticalUpdateNotificationsIncludingPostInstall:]: unrecognized selector sent to class 0x1010c5138'
    terminate called throwing an exception
    abort() called
    Thanks for your help!
    Trevor

    Ok, next test. Make a new USER ACCOUNT, and see what happens.
    OS X Mountain Lion: Create a new user account
              http://support.apple.com/kb/PH11468

Maybe you are looking for

  • Wireless mouse doesn't work after installing iTunes

    New 30Gb iPod, installed iTunes v6 on 6-mos old HP laptop with docking station/wireless keyboard/mouse. All is well, updated iTunes with latest from web, loaded songs on iPod BUT now wireless mouse will not work. Reset mouse, works for a few clicks,

  • Create PDF file which will write to mdb

    HI there. I have a requirement to add some code to a set of PDF files which will be read by members of my team as part of their induction.   Each pdf has a form at the end which captures their name and a tickbox to state that they have read the docum

  • Are my photos on icloud?

    Are my photos somewhere, or only on my devices?

  • Mobile messaging from J2EE

    Hi All, I need to send an sms from my java application(J2EE--WebApplication).I am not aware how can we interface with mobile devices to send the sms.I know rather that interfacing with amobile device we need to interface with the service providers.Th

  • Trying to mount OSX 10.4.7

    While updating this am from 10.4.6 to 10.4.7 and trying to mount 10.4.7 PPC Patch.pkg received message there was an error in the pkg. to wit: Application Launch failure The applicatin "(null)" could not be launched because of a shared library error: