Adobe Elements 12 not recognizing DVD drive, Help please!!

In my Adobe Elements 12 for some reason when I go to burn, it saying no burners detected. Has anyone else had this problem and if so how can it be fixed. Thank you so much in advance.

cricketsw08
What computer operating system is your Premiere Elements 12 running on? Have you updated from 12 to 12.1 using an opened project's Help Menu/Update? Please do so.
Assuming a Windows compute for now.
Is this "no burner found" situation described as "it never worked before" or "it worked before but not now"?
If it has worked before, then I would ask
1. Do you have iTunes on your computer? Have you recently updated it?
If so, you might consider uninstalling both Premiere Elements 12 and iTunes, and then reinstalling only Premiere Elements 12. I would go through the scenario
1. Uninstall Premiere Elements 12 and iTunes via Control Panel
2. Do a ccleaner run through (regular and registry parts)
CCleaner - PC Optimization and Cleaning - Free Download
3. Reinstall of Premiere Elements 12 only.
We will be watching for your results.
Thank you.
ATR

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