Adobe Elements 13 photo editor won't launch

apparently this has happened to a lot of people, but I don't see any actual solutions to the issue. 
Windows 7 Pro 64-bit.  Organizer/Editor screen launches, clicking Editor gives striped progress for a few seconds, then stops. 
Naturally this only happens when I have a deadline to meet.  So irritating.  I can't believe I actually paid money for this product.

no signIn screen, just wouldn't launch.   It turned out, I think, that the problem was due to an update I had accepted some days previously which failed.   That shouldn't happen either, neither the failure or the bad consequences, but eventually when I rebooted and tried again, the update prompt appeared again and succeeded.   After that Elements began to work correctly again.   In the meantime was a lot of frustration and trying a number of likely but wrong suggestions from the forum.   Not at all impressed by the experience.   I certainly let everyone I know know about it

Similar Messages

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    Hi,
    Yes renaming means renaming to something like newopm.db but this solution might not work for you.
    See there are two issues mentioned above:
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    Case 2.Editor does not load but keeps on churning
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    Photoshop Elements 12 photo editor crashes directly when application launched.
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    I'm replying from my e-mail so I hope this works!  Couldn't figure out how to reply on the Adobe discussion board.  But I checked the updates and it said they're all up-to-date and to answer your questions, yes it crashes every time I try to open a photo.  If I'm in the organizer then right click a photo to open in Editor that notification pops up.  So yes, the organizer works just not the Editor. 
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    Date: Wed, 19 Mar 2014 07:16:05 -0700
    From: [email protected]
    To: [email protected]
    Subject: Elements 12 Photo Editor stopped working
        Re: Elements 12 Photo Editor stopped working
        created by nealeh in Photoshop Elements - View the full discussion
    First run Help> Updates to update PSE to v12.1 which is a stability update.Does it crash with every photo you try to open?Does the Organizer work?Does your user account have administrator rights? Cheers,
    Neale
    Insanity is hereditary, you get it from your children
    If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.
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  • Opening elements 11 photo editor

    I cannot get my newly purchased elements 11 photo editor to open. I've tried opening it on the first pop up screen and I've tried opening it after opening the organizer side of the pop up. This is very frustrating and I have to pay to talk to someone on the phone!

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  • I keep getting a run time error on my elements 11 photo editor when trying to upload a photo

    I keep getting a run time error on my elements 11 photo editor when trying to upload a photos?

    Please try updating to version 19.0
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  • Elements 8 for Mac won't launch

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    Barbara,
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    Date: Mon, 16 Aug 2010 09:06:14 -0600
    From: [email protected]
    To: [email protected]
    Subject: Elements 8 for Mac won't launch
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  • Adobe photo shop element 12 photo editor wont work

    @Hi I opened my adobe photo shop elements 12 and my photo editor isn't working... Can someone please help me...

    Hi MegJT,
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  • PSE Photo Editor will not launch

    Bought PSE12 on 9/5/14 with new camera.  Installed and runs fine on Windows 7 desktop.  Installs on laptop.  Everything except Photo Editor will launch on the laptop.  I have uninstalled and reinstalled it several times.  It has made no difference

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  • Elements 12 Photo Editor will not start - why?

    Here again, everything is loaded and works except the photo editor.  Organizer and Premiere work but when I try to use the photo editor it just looks like it is trying to start but then stops.  I have tried from both the file folder and the hello screen, also as as administrator.  No luck at all. 
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    Try making a shortcut to launch the Editor directly, bypassing the welcome screen. Go to:
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  • Elements 12 Photo Editor crashes

    Hello. I purchased Photo Elements 12 today via Amazon to use on my desktop running Windows 7. The dowload went fine, as well as entering the product key. When the install was complete, I tried to use it, but it told me that my trial had expired  and then prompted me to purchase it thru Adobe. I had already entered the key so not sure why it was asking me this. After a reinstall and getting the same result, I went to Adobes website and registered it that way.
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    Hi rens,
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    Have you tried updating PSE12 to the latest update and checked?
    Standard troubleshooting steps :
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    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    Try launching now and check.
    Regards,
    Rave

  • Photoshop Elements 12 Photo Editor will not open

    When I get the opening Organiser/Photo Editor page if I click on Organiser it takes me in, but if I click on Photo Editor it asks for my Adobe ID etc and then just goes back to the opening page, it won't take me further.
    I've tried opening from the Program files and I've installed the trial online and then entered my product key, but still the same.

    Hi,
    Please rename opm.db file @:
    Win:C:\Users\<user ame>\AppData\Local\Adobe\OOBE
    Mac:Users Library/Application Support/Adobe/OOBE
    Sign in again.
    Thanks,
    Shikha

  • PSE 12 Photo Editor won't open

    Hi,
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    Once I reinstalled PSE 12 I no longer have get the sing in page or the message that I'm not connected to the internet.
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