Adobe Elements 9 Crashing

Hi. I am trying to burn my completed movie to DVD and save a copy to my hard drive. When I try to do this Adobe Elements keeps shutting down. It usually gets to 99% and then stops working. I have tried reinstalling the program and I have deleted a lots of files to free up my hard drive. Does anyone have any ideas on how to fix this problem. Thank you

So its a JVC everio camcorder. I'm not too sure about format and resolution.
Yes used the get media tool.
My project settings are DV PAL, 25 F/sec, DV 25 720 x576i
My computer is an ACER aspire 5742G
Intel (R) Core (TM) i5 CPU
RAM 4GB
And I actually just 5 mins ago ran disk cleanup however problem is still there.
I'm not sure how I find out about defragmented disc space

Similar Messages

  • Adobe elements 10 crashing

    Adobe elements 10 keeps crashing and it used to work.  Why?  Fix?

    Hi,
    Please try couple of probable solutions as mentioned below:
    Solution 1:
    1. Close Elements.
    2. Launch the Photoshop Elements Welcome Screen and hold down ctrl + alt + shift as you click Editor.
    3. Continue to hold the keys until you see a message box asking if you want to delete Photoshop Elements settings file; click Yes. Elements will open with default preferences.
    Solution 2: In case any network printer is attached try to launch without network or printer uninstall or make different printer as default.
    Solution 3: Try launching with anti-virus off or removing PSE from conflicting list.
    Solution 4:
    On the drive on which you have installed PSE,on my machine it is on C:
    Go  to C:\Program Files\Adobe\Photoshop Elements  10\Locales\<locale>\Plug-Ins\Import-Exportand you will find twain  plug-in. Remove that plug-in from that location and copy it somewhere  else.
    Now launch PSE and check if it works.
    For related post for Twain please see this:http://forums.adobe.com/message/2954743#2954743
    Thanks,
    Garry

  • Adobe Elements 12 crash

    I have a new system since 2 weeks: Intel i7 4770, 16Gb, Windows 8.1 x64, SSD, AMD Radeon 9 270X 4GB. All drivers and software are the latest available versions.
    I bought this system because my old system got a lot of crashes when using Adobe Elements Premiere 12 (AEP12).
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    Any ideas ?

    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    Also, what are you editing?
    Codec & Format information, read both links in reply #1 http://forums.adobe.com/thread/1270588
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  • Why is my adobe elements 11 crash right as it start the program?

    i bought premiere elements 11 about 10 days ago, and its been working perfect until all of a sudden today it wont let me open the video editor, it keeps saying "adobe premiere elements has stopped woeking" it shows a status message like this:
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  • My adobe elements keeps crashing and shutting down.  How do i reinstall the software

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    I have elements 9 - old program.  It suddenly stopped working.  How do i reinstall?  I have the serial number.  Thanks. I got a deadline tomorrow would really appreciate help.

    reset your preferences -
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    adobe media encoder: https://forums.adobe.com/thread/1713540
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    dreamweaver:  https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
    flash:  http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
    illustrator:  http://helpx.adobe.com/illustrator/using/setting-preferences.html
    indesign:  https://forums.adobe.com/thread/526990
    lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
    muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
    photoshop:  https://forums.adobe.com/thread/375776
    photoshop elements:  http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
    premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Adobe elements 6 keeps crashing since upgrading iPhotos on Yosemite

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  • Adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    adobe updater is crashing with adobe photoshop elements 6 and mac os version 10.9.4 (on a brand new install)  . How to overcome  this ?

    Maybe I typed it wrong ...it is unchecked.
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    Process:         Adobe Updater
    Path:            /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
    Identifier:      "com.Adobe.ESD.AdobeUpdaterApplication"
    Version:         Adobe Updater 5.1.0.1082 (5.1.0.1082)
    Code Type:       X86 (Native)
    Parent Process:  launchd
    Responsible:     Adobe Updater
    User ID:         501
    Date/Time:       2014-11-21 12:39:47.691 -0600
    OS Version:      Mac OS X 10.9.5 (13F34)
    Report Version:  11
    Anonymous UUID:  42CCAEE7-C520-BA70-4B27-711A184AB1A5
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Application Specific Information:
    abort() called
    terminating with uncaught exception of type std::runtime_error: Unable to determine registration filepath!
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_kernel.dylib        0x93982952 __pthread_kill + 10
    1   libsystem_pthread.dylib       0x96f15167 pthread_kill + 101
    2   libsystem_c.dylib             0x940f029c abort + 155
    3   libc++abi.dylib               0x99fe06c9 abort_message + 169
    4   libc++abi.dylib               0x9a00147d default_terminate_handler() + 264
    5   libc++abi.dylib               0x99ffec30 std::__terminate(void (*)()) + 14
    6   libc++abi.dylib               0x99ffe64b __cxa_throw + 116
    7   "com.Adobe.ESD.AdobeUpdaterApplication"0x0004e4a3 0x1000 + 316579
    8   "com.Adobe.ESD.AdobeUpdaterApplication"0x00056f19 0x1000 + 352025
    9   "com.Adobe.ESD.AdobeUpdaterApplication"0x00024499 0x1000 + 144537
    10  "com.Adobe.ESD.AdobeUpdaterApplication"0x000139c0 0x1000 + 76224
    11  "com.Adobe.ESD.AdobeUpdaterApplication"0x00002912 0x1000 + 6418
    12  "com.Adobe.ESD.AdobeUpdaterApplication"0x0000282d 0x1000 + 6189
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0   libsystem_kernel.dylib        0x93983992 kevent64 + 10
    1   libdispatch.dylib             0x96f1e899 dispatchmgr_invoke + 238
    2   libdispatch.dylib             0x96f1e532 dispatchmgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 3:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 4:
    0   libsystem_kernel.dylib        0x93983046 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x96f15dcf pthreadwqthread + 372
    2   libsystem_pthread.dylib       0x96f19cce start_wqthread + 30
    Thread 0 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0xa10e2c0c  ecx: 0xbffff0dc  edx: 0x93982952
      edi: 0xa13a31a8  esi: 0x00000006  ebp: 0xbffff0f8  esp: 0xbffff0dc
       ss: 0x00000023  efl: 0x00000206  eip: 0x93982952   cs: 0x0000000b
       ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
      cr2: 0x99fe3e46
    Logical CPU:     0
    Error Code:      0x00080148
    Trap Number:     132
    Binary Images:
        0x1000 -   0x24cff7 +"com.Adobe.ESD.AdobeUpdaterApplication" (Adobe Updater 5.1.0.1082 - 5.1.0.1082) <3D59867C-5698-4D46-AD1F-C357C48B75AA> /Applications/Utilities/Adobe Utilities.localized/*/Adobe Updater.app/Contents/MacOS/Adobe Updater
      0x3ce000 -   0x3d9fff  com.apple.CommerceCore (1.0 - 42) <D28DD970-4B69-3848-9BCC-3C67323B3D9C> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
    0x493f000 -  0x4964ff9  com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
    0x8fea6000 - 0x8fed8417  dyld (239.4) <0F2176BD-4239-3506-BA41-3B885269520E> /usr/lib/dyld
    0x90008000 - 0x90023ff5  com.apple.openscripting (1.4 - 157) <5C161A52-8D2F-3D56-A988-05727BED7A59> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework /Versions/A/OpenScripting
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    0x90026000 - 0x90109ff7  libcrypto.0.9.8.dylib (52) <D3AB1D26-30BA-36D3-956C-EC7D7185C396> /usr/lib/libcrypto.0.9.8.dylib
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    0x90136000 - 0x9052effb  com.apple.CoreGraphics (1.600.0 - 599.35.4) <2B46D887-CAED-30F3-B009-1EBF0C71DC2E> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
    0x9069c000 - 0x906a5fff  com.apple.audio.SoundManager (4.1 - 4.1) <68B7CEB7-AF09-3E24-8548-6ABF065B5186> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
    ...and it goes on and on.
    Joy (Awbrey) Schichtl
    [email protected]

  • Adobe Premiere Elements. Crash at transcode

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    monchauer,
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    Here is a PrPro thread on crashes on H.264 Export. In it, Jim Simon has a link to a MS Knowledgebase article, that might be useful: http://forums.adobe.com/thread/1141341
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  • Adobe Photoshop Elements 10 crashing on my Mac

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  • Just installed Adobe Premiere Elements 10 - Crashes upon opening a new Project

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      Additional Information 2: 7a8f433f52f6f9a5539b887f16e37397
      Additional Information 3: 9ca8
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    Thank you for trying to help, Bill.
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    Log Name:      System
    Source:        Microsoft-Windows-WHEA-Logger
    Date:          14/08/2012 5:59:52 PM
    Event ID:      17
    Task Category: None
    Level:         Warning
    Keywords:     
    User:          LOCAL SERVICE
    Computer:      MaryRose-HP
    Description:
    A corrected hardware error has occurred.
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    Error Source: Advanced Error Reporting (PCI Express)
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    Vendor ID:Device ID: 0x8086:0xd138
    Class Code: 0x30400
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    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{C26C4F3C-3F66-4E99-8F8A-39405CFED220}" />
        <EventID>17</EventID>
        <Version>0</Version>
        <Level>3</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000000</Keywords>
        <TimeCreated SystemTime="2012-08-14T23:59:52.830276300Z" />
        <EventRecordID>651021</EventRecordID>
        <Correlation ActivityID="{3D023B18-BA52-49EA-A02C-2DBEF2BA8D91}" />
        <Execution ProcessID="1796" ThreadID="7340" />
        <Channel>System</Channel>
        <Computer>MaryRose-HP</Computer>
        <Security UserID="S-1-5-19" />
      </System>
      <EventData>
        <Data Name="ErrorSource">4</Data>
        <Data Name="FRUId">{00000000-0000-0000-0000-000000000000}</Data>
        <Data Name="FRUText">
        </Data>
        <Data Name="ValidBits">0xdf</Data>
        <Data Name="PortType">4</Data>
        <Data Name="Version">0x101</Data>
        <Data Name="Command">0x10</Data>
        <Data Name="Status">0x407</Data>
        <Data Name="Bus">0x0</Data>
        <Data Name="Device">0x3</Data>
        <Data Name="Function">0x0</Data>
        <Data Name="Segment">0x0</Data>
        <Data Name="SecondaryBus">0x0</Data>
        <Data Name="Slot">0x0</Data>
        <Data Name="VendorID">0x8086</Data>
        <Data Name="DeviceID">0xd138</Data>
        <Data Name="ClassCode">0x30400</Data>
        <Data Name="DeviceSerialNumber">0x0</Data>
        <Data Name="BridgeControl">0x0</Data>
        <Data Name="BridgeStatus">0x0</Data>
        <Data Name="UncorrectableErrorStatus">0x0</Data>
        <Data Name="CorrectableErrorStatus">0x40</Data>
        <Data Name="HeaderLog">00000000000000000000000000000000</Data>
        <Data Name="Length">672</Data>
        <Data Name="RawData">435045521002FFFFFFFF02000200000002000000A0020000333B17000E080C140000000000 000000000000000000000000000000000000000000000000000000BDC407CF89B7184EB3C41F732CB571311FC0 93CF161AFC4DB8BC9C4DAF67C104EDA8C93F747ACD010000000000000000000000000000000000000000000000 0010010000D0000000010200000100000054E995D9C1BB0F43AD91B44DCB3C6F35000000000000000000000000 00000000020000000000000000000000000000000000000000000000E0010000C00000000102000000000000AD CC7698B447DB4BB65E16F193C4F3DB000000000000000000000000000000000300000000000000000000000000 00000000000000000000DF0000000000000004000000010100001000070400000000868038D100040300030000 000000000000000000000000000000000010E042012180000007010100023D39034300027100009800C0030000 080001000000000000000000000000000000000000000000000000000000000001000115000000000000000010 20060040000000000000000E000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000000000000000000000000000000043010000000000 000002000000000000E50601000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 000000000000000000000100000000000000000000000000000000000000000000000000000000000000000000 0000000000</Data>
      </EventData>
    </Event>

  • Has Adobe solved the crashing issues for Premiere Elements 10?

    Hi there,
    I've been using Adobe Premiere Elements 8 for about 2 years now.  I do like this program and appreciate it being quite a straight forward,  uncomplicated,  video editing program.  One thing which really annoys me about it,  however,  is its constant tendency to just crash when I import and move around *.jpg images using motion tracking,  or just dragging something around the screen.  For example,  I film myself walking into a room with my hand pretending to hold a balloon.  I then import a *.jpg image of a balloon into the shot and move to position it in my hand as though it's really there. 
    My intention is to edit the balloon image to follow my hand while I'm in the room and,  while I could use the motion tracking feature,  I prefer to edit frame by frame,  or else the *.jpg image doesn't always line up properly with what it's following (it's close enough,  but I prefer doing it myself).
    Whenever I move an imported *.jpg image on the screen,  it obviously becomes blocky for a moment until you wait for the image to become clear (I think pixilated is the right term,  but am not certain) or unblocky (ie curved edges,  which moved and became square,  become curved again).
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    CAN ANYONE tell me,  please,  if Adobe Premiere Elements 10 has this or similar issues because this problem alone is driving me crazy?
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    Welcome to the forum.
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  • Adobe Elements 11 from OS X App Store Crashing

    Hi,
    Just recently purchased Adobe Elements 11 off the APP Store.
    It wont even open without crashing.
    It seem like it should be a simple error to fix but I cannot find any information with regards to solving the problem. Please see the information below.
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    Process:         Adobe Photoshop Elements 11 Editor [2091]
    Path:            /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
    Identifier:      com.adobe.pse11editor
    Version:         ???
    App Item ID:     571583293
    App External ID: 11641628
    Code Type:       X86 (Native)
    Parent Process:  launchd [164]
    Responsible:     Adobe Photoshop Elements 11 Editor [2091]
    User ID:         501
    Date/Time:       2014-02-10 07:57:32.008 +0200
    OS Version:      Mac OS X 10.9.1 (13B42)
    Report Version:  11
    Anonymous UUID:  6C8B6495-FA3B-FC9A-E45B-FB90648B5D70
    Sleep/Wake UUID: 1ABF7E23-69BD-413C-A911-6E1733C13FA2
    Crashed Thread:  0
    Exception Type:  EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
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      Referenced from: /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
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    Binary Images:
    0x8fe06000 - 0x8fe38417  dyld (239.3) <4B280BB1-55F8-313F-86A6-8ADD644ED69E> /usr/lib/dyld
    0x902de000 - 0x904e0ff7  com.apple.CoreFoundation (6.9 - 855.11) <50F70E07-043A-3A2F-87EF-A36BA6C5C9D9> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x90bf6000 - 0x90c42ff7  libcups.2.dylib (372) <9A2BE8DC-37E4-3019-B665-1036FE7868EA> /usr/lib/libcups.2.dylib
    0x91d7c000 - 0x92997ff3  com.apple.AppKit (6.9 - 1265) <AE258D94-0272-394F-BBB7-9B5C165A4A78> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x92a4a000 - 0x92a4afff  com.apple.Carbon (154 - 157) <6E680560-FD53-3C00-BDF7-7AFA28747DC8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x965a1000 - 0x96616ffb  com.apple.framework.IOKit (2.0.1 - 907.1.13) <86D72735-9DFB-35C8-83F7-CE0DCF17D354> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x9661e000 - 0x967caff1  com.apple.QuartzCore (1.8 - 332.0) <07F9B77F-35A2-3D21-99FA-CD3FCE5B9C7B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x968e4000 - 0x968f2ff3  com.apple.opengl (9.0.83 - 9.0.83) <16CFFD50-217E-3E18-88AF-7F2AD980628B> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x96a33000 - 0x96d5eff6  com.apple.Foundation (6.9 - 1056) <C8AE9C03-3460-354A-A8B6-EF4955BE600D> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x997d7000 - 0x99a44ff6  com.apple.security (7.0 - 55471) <5FCF76B2-92C6-3404-87D3-91B3F6E203AA> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x99ef1000 - 0x99ef8ffe  com.apple.agl (3.2.3 - AGL-3.2.3) <E26A1D2C-596E-31F0-8E70-FC381874F8DA> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
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    Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
    Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.0f6 12982, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: Corsair Force 3 SSD, 60.02 GB
    Serial ATA Device: MATSHITADVD-R   UJ-868
    USB Device: Built-in iSight
    USB Device: Internal Memory Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: IR Receiver
    USB Device: Composite Device
    USB Device: BRCM2046 Hub
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    Hi,
    Thanks for reply but I cannot even get Photoshop elements to start. I click on the app to open it and it crashes within a few seconds. No interface even appear to work with.
    Does the error above you an idea of what the problem may be?
    Especially around:
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    dyld: launch, loading dependent libraries
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      Referenced from: /Applications/Adobe Photoshop Elements 11 Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 Editor
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