Adobe Elements 9 importing

I do not get the ADVANCE button when importing from a camers as does my friend. How do I get this option to allow me to select photos to import pleae?

Hi John
Close Elements and go to the Windows Control Panel. Then change screen resolution.
Note this may affect the appearance of other applications; so you may wish to change back to the original setting when not importing photos into Elements.
http://helpx.adobe.com/photoshop-elements/kb/advanced-button-missing-photo-downloader.html

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    Kåre Kullsveen
    Lillehammer
    Norway
    [email protected]
    Fra: Bill Hunt [email protected]
    Sendt: 19. november 2012 16:20
    Til: Vinter 1653
    Emne: Adobe Elements 11 and Camcorder Canon XF 105 in NTSC
    Re: Adobe Elements 11 and Camcorder Canon XF 105 in NTSC
    created by Bill Hunt <http://forums.adobe.com/people/the_wine_snob>  in Premiere Elements - View the full discussion <http://forums.adobe.com/message/4858624#4858624

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    Uploaded with plasq's Skitch!
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