Adobe Elements 9 won't open new project.
My version of Adobe Elements 9, bought in April 2011 for my PC with Windows 7, won't allow me to open a new project. All I get is a greyed out prompt that won't go anywhere. It will open a prior project. I haven't used the program in about 9 months. This is the video part of the pacage, not Photshop, which seems to function fine. (Although at the advice of a for pay tech advice forum I reinstalled it afater deleting several of it's directories.) I have reinstalled Elements, updated the flash player and run an Elements 9 update. Ideas?
Mike Nettleton
Hi Mike, you will find best advice over on the video forum. Most of us here are photographers.
Click on the link below and copy and paste your question again. Good luck.
Video questions: Click here for Premiere Elements Forum
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Here is the Crash Data:
<?xml version="1.0"?>
<!DOCTYPE crashreport SYSTEM "AdobeCrashReporter.dtd">
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<time year="2009" month="11" day="20" hour="22" minute="57" second="2"/>
<user guid="f32bcbfe-242d-4051-8b96-487956b2e7bc"/>
<system platform="windows" osversion="5.1.2600 SP 2.0" applicationlanguage="Language Neutral" userlanguage="en_US" oslanguage="en_US" ram="893" machine="AMD Athlon(tm) 64 X2 Dual-Core Processor TK-55" model="x86 Family 15 Model 104 Stepping 1" cpuCount="2" cpuFreq="1800 MHz" busFreq="" locale="English (United States)"/>
<crash exception="EXCEPTION_ACCESS_VIOLATION" instruction="0x01a29f27">
<backtrace crashedThread="0">
<thread index="0">
<stackStatement index="0" address="0x01a29f27" symbolname="UIF::MenuUtils::RenameMenuItemCommand"/>
</thread>
</backtrace>
<registerSet>
<register name="EAX" value="0x00000000"/>
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<register name="EDI" value="0x0012df24"/>
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</crash>
<reproSteps>
</reproSteps>
</crashreport>Hello,
I have the exact same problem as you with PE8 and Win7 (x64), and a reboot also helped me. But the problem came back the next time I tried to open PE. Have you expreienced the same? It cant be that we have to reboot every time we want to use PE?
Best regards
Øystein Morvik
Norway -
Hello, I just purchase Adobe Premier elements 12. I installed it but the only problem is when I try to open "new project" it tells me I have to put my password in and username for the first seven days of installation, but when I do that the project never opens, it just has the loading bar loading and then it stops, so I have no idea wat the problem is, please help
new project help
What computer operating system is your Premiere Elements running on?
Have you gone through the typical drills of
1. Latest version of QuickTime installed on your computer with Premiere Elements?
2. Running program from User Account with Administrative Privileges as well as from Run As Administrator applied to the desktop icon
with right click of the icon, followed by selecting Run As Administrator?
3. Does problem exist with and without the antivirus and firewall(s) disabled?
4. Even though the Premiere Elements 12 Editor will not open, can you open the Elements Organizer 12?
If Yes to all of the above, please review the following for a possible solution...
ATR Premiere Elements Troubleshooting: PE12: Premiere Elements 12 Editor Will Not Open
Please review and consider the above and then we can decide what next which might include trying to open
the program directly from the .exe files. (If Windows 7, 8, or 8.1 64 bit, Local Disk C\Program Files\Adobe\
Adobe Premiere Elements 12\ and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe
and Adobe Premiere Elements.exe files. Double click the Adobe Premiere Elements .exe file to try to open the project.)
We will watching for your results.
ATR -
Need help opening new software application Adobe Elements 12 on my new MAC. HELP?
Need help opening new software application Adobe Elements 12 on my new MAC. HELP?
Is it installed? If so, go to Applications and choose either Adobe Elements 12 Organizer, or Adobe Photoshop Elements 12>Support Files>Photoshop Elements Editor.
-
I transferred my apps from one Mac to a new one and now my Elements won't open Why?
I transferred my apps from one Mac to a new one and now my Elements won't open Why?
You can never, never transfer an installed copy of PSE. PSE is not a tidy package like most mac apps; the installer strews stuff all over your hard drive and neither you nor the migration assistant can ever hope to find all the necessary bits and pieces.
Now you have kind of a mess to clean up. First download and run this:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
It won't seem to do anything, but it's necessary in order for you to be able to successfully manually remove what did get transferred so that you can reinstall PSE.
Then go around and remove all the bits you can find, not only from applications but from your user>library>preferences and especially from hard drive>library>application support. Note that those are two different libraries.
Then you can reinstall PSE from scratch. -
Photoshop Elements won't open. I have tried re-installing. I have windows pro 7
Photoshop Elements won't open. I have tried re-installing. I have windows pro 7
Try making a direct desktop icon for the Editor and see if you can launch the program directly from the desktop.
Right click anywhere on the desktop and select New à Shortcut
Browse to Computer OS C:
And find the PSE Editor application in Program Files or Program Files (x86) on Windows 7 - 64 bit.
C: à Program Files à Adobe à Photoshop Elements 9
Within the Photoshop elements 9 folder find PhotoshopElementsEditor.exe (with the blue icon)
Select that file and click Next.
Then click Finish.
You should now be able to launch by double clicking on the new desktop icon, bypassing the welcome screen. -
I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30
I re-installed my Mac OS, but now Elements won't open. Licensing stopped working. Error code 150:30.
This is Photoshop Elements 8, and I have the original disc with serial number so I can re-install that.
The probelm is I'd need to de-cactivate the serial number before un-installing, and I need to open the programme to do that.
Any ideas?
ThanksOkay, I've found that this is a recognised problem.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
Error "Licensing has stopped working" | Mac OS
and all the solutions tell me to find the folder FlexNet Publisher in my library.
Problem is FlexNet Publisher doesn't seem to exist there. Can't find it anywhere on my hard drive.
Gettting down to the end of that page gives me the following info....
The FlexNet folders and files required to run Adobe applications can become corrupted or have permission problems if moved from one machine to another. They can also be damaged through a Time Machine system restore. FlexNet service licensing failures cannot be resolved by reinstalling the application or by using the Adobe CS5 Cleaner Tool. If permissions issues prevent the FlexNet licensing service from launching, accessing data, or communicating with Adobe processes, a licensing failure occurs.
Well it looks like backing everything up using Time Machine may have caused all this problem. Anyone know how to get Flexnet Publisher back? -
just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
just in case.....
Adobe Reader won't open - I eventually get a message saying there is no default mail client & telling me to run Outlook & set it as the default mail client (I'm not going to do that). I then get a message saying that Adobe is not responding. Uninstalled & re-installed & problem persists.Since you mention Outlook, I assume that you are on Windows. Here are some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
philwhitesides wrote:
just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
There are multiple problems with these forums, and unfortunately things like that happen all the time (to all of us). -
Adobe reader won't open on iPad after recent update
After most recent update, adobe reader won't open on my iPad. I have lots of docs that I need to get to. Please help.
This forum is probably the best you can do. We're now on the weekend, and Adobe engineers don't work 24/7. When they return on Monday and see the reports, they'll work to fix it. The update will need to be submitted to Apple and then approved for an update.
Note that there are other apps on the App Store which can read PDFs. -
Hi
My Adobe Distiller won't open. I am working on OS X Version 10.8.2 and have a Creativ Cloud account. I installed Distiller months ago and has been working great until now??
When I try to launch, it says, "Suite product activation needed".
I launch Photoshop to activate it, but says it is unable to installl and must quit? This hasn't happened before?
Please can you help?Hi Pdonnelly70,
Can you trying uninstalling Photoshop from Mac HD > Applications > Utilities > Adobe Installers and then launch the Adobe Application Manager from the Applications folder and reinstall Photoshop?
-Dave -
Adobe XI won't open pdf in windows 7; needs file conversion to encode text. need help!
adobe XI won't open pdf files in windows 7; error msg says it needs file conversion to encode the text. choosing any of the options available still does not open it. please note that the pdf's are attempting to open in WORD. if it needs to open elsewhere, then how to i make adobe open elsewhere every time? thanks!
thank you mike. i tried to follow your shared link to unisntall and re-install the software.
now i can open pdf without any error msg.
however.. the file context cannot be showned... which is in white screen only.. i tried to close and re-open the file, but still can't view the context correctly. could you please help? thanks. -
Adobe reader won't open, even after re-download
adobe reader won't open because of error - NEED PDF READER NOW!!!!!!!!!
The reason is Adobe has not updated there software yet to play well with Mavericks. The fault is of course with the Adobe Software. I suggest you go to there web site and see if they have a fix yet for there software, If not all you can do is continue to check back with them or get on there fourms and see what others have to say about this same issue.
-
Reinstall Adobe Elements 9 on my new computer?
I bought a new laptop computer with Windows 8. I have Windows on my old laptop computer. How can I transfer Adobe Elements 9 to the new computer? Thank you.
Charlie H.use your installation files to install on your new computer. you can migrate your catalogue: http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html
if you don't have your installation files and if you follow all 7 steps, you can dl a trial via one of the links on this page: http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
and activate with your serial number.
if you have a dl problem, you didn't follow all 7 steps. typically, failure to meticulously follow steps 1,2 and/or 3 is the problem.
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