Adobe Elements Install Issue
How do I install Adobe Elements when I do not have the discs, but I have the serial number?
Check this link:-
http://prodesigntools.com/photoshop-elements-9-premiere-elements-9-direct-download-links.h tml
Similar Messages
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I have a Mac and can't use my Adobe Elements software. How do I uninstall this software so I can reinstall it for use?
Launch Finder and go to:
Applications >> Adobe Photoshop Elements 10
Then use the uninstaller. -
EDIT: I have figured out a workaround to this. I created a 2nd administrator account, and installed air from there, and it went away without a single issue.
Trying to install adobe air, and it continues to fail everytime. Here are the logs I've been able to gather.
Running Win 7 x64, intel quad core, 6gb ram have no previous installations of AIR. I've also tried installing it in a few different compatibitability modes and get roughly the same errors.
since the error logs are kinda garbled in this, i've pasted copies to pastebin http://paste2.org/p/1432679
[2011-05-24:16:13:02] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:02] Commandline is:
[2011-05-24:16:13:02] No installed runtime detected
[2011-05-24:16:13:08] Relaunching with elevation
[2011-05-24:16:13:08] Launching subprocess with commandline c:\users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe -ei
[2011-05-24:16:13:11] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-24:16:13:11] Commandline is: -stdio \\.\pipe\AIR_4716_0 -ei
[2011-05-24:16:13:11] No installed runtime detected
[2011-05-24:16:13:11] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-24:16:13:11] Installing msi at c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-24:16:13:11] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Rolling back install of c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
[2011-05-24:16:13:11] Rollback complete
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="2" errorID=0]
[2011-05-24:16:13:11] Runtime Installer end with exit code 7
[2011-05-24:16:13:12] Runtime Installer end with exit code 7
and with MSI logging, I get this aswell.
=== Verbose logging started: 5/24/2011 16:13:11 Build type: SHIP UNICODE 5.00.7601.00 Calling process: C:\Users\xxxxxx\appdata\local\temp\air492.tmp\adobe air installer.exe ===
MSI (c) (88:5C) [16:13:11:371]: Resetting cached policy values
MSI (c) (88:5C) [16:13:11:371]: Machine policy value 'Debug' is 0
MSI (c) (88:5C) [16:13:11:371]: ******* RunEngine:
******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (c) (88:5C) [16:13:11:372]: Client-side and UI is none or basic: Running entire install on the server.
MSI (c) (88:5C) [16:13:11:372]: Grabbed execution mutex.
MSI (c) (88:5C) [16:13:11:382]: Cloaking enabled.
MSI (c) (88:5C) [16:13:11:382]: Attempting to enable all disabled privileges before calling Install on Server
MSI (c) (88:5C) [16:13:11:387]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:391]: Running installation inside multi-package transaction c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
MSI (s) (40:38) [16:13:11:391]: Grabbed execution mutex.
MSI (s) (40:54) [16:13:11:392]: Resetting cached policy values
MSI (s) (40:54) [16:13:11:392]: Machine policy value 'Debug' is 0
MSI (s) (40:54) [16:13:11:392]: ******* RunEngine:
******* Product: c:\users\xxxxxx\appdata\local\temp\air492.tmp\setup.msi
******* Action:
******* CommandLine: **********
MSI (s) (40:54) [16:13:11:393]: Machine policy value 'DisableUserInstalls' is 0
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 02FC15168DB032044A0AA668CDEF855E
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 0B436121B4F23D11DA3A000CF425DD25
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: 728939235E8DA0741B6278D03B6CF9FD
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Using cached product context: User non-assigned for product: DEA09DB22FF096A48BD4CD609799F17B
MSI (s) (40:54) [16:13:11:393]: Setting cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:393]: Using cached product context: machine assigned for product: 000021599B0090400000000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 000021599B0090400100000000F01FEC
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 032440EF5AC97F34B985A55C2AA8F133
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 04583E7B553E3053FA7D36B5F2F2671E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 076CFAAAB965F2A4284B2449E5D03EFE
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 0AA7CFB2C445A3E47869763FEB56B59E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 153AA053AF120723B8A73845437E66DA
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 1D034B0FAA6BD374B960AAD30DF10D8B
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 2350B7483E55FAA4D8B73E1A7ADC715E
MSI (s) (40:54) [16:13:11:394]: Setting cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:394]: Using cached product context: machine assigned for product: 26ABA8B10F47DE741BC84A13825E198B
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 26CEF00243C306D4C98ECE73E2100CF8
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 29F618052561C7A49BCB846F2847C2B4
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3128052F989958E40A8727EB849371FE
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3D04254D3B6B9FF42B3445CE3E1E0066
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 3e43b73803c7c394f8a6b2f0402e19c2
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4314AE291D01A814191EA5403531A183
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4A9D4F432C248434EB4F5E358C54947E
MSI (s) (40:54) [16:13:11:395]: Setting cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:395]: Using cached product context: machine assigned for product: 4E42866C3BBC1584BBF38EFC6D539032
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF238120632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 4EA42A62D9304AC4784BF268140632FF
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 52744B0D6663D294EB6F85A741DBB99D
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 55565908215A0914C9DA0B003CD6B6B6
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 60EA627A3AAA1D34783E075F0113F440
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6116D6C8427B0184F8D20D746E7B6DE8
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 67C4BD9B4A105D6498017FAA3667BDFA
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6E58EC68CABDDFF39B774E7BF9389C90
MSI (s) (40:54) [16:13:11:396]: Setting cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:396]: Using cached product context: machine assigned for product: 6F9E66FF7E38E3A3FA41D89E8A906A4A
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7664CBBF125287E41BDB78607F4745B9
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 766F6333940964D4896BC447E3BE5C1B
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 77051A78730FF32458DAC3705B07BD53
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 775F634D5961F2D4B844CA679CE90020
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7BD4C90EC03660F46A13E87A329932FA
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7E0BA6F1DDC839B4A832AAE92BEFCF4E
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 7F80AB91827CC964A853FBDB6333EB80
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 8456A20EEDF62E04E89D11D9D7E746F1
MSI (s) (40:54) [16:13:11:397]: Setting cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:397]: Using cached product context: machine assigned for product: 88119C0AF88C68E4396EDCC7A9626694
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 884FD4BEFEAAF6043A14BCA2AA13B509
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 8A84FEFC8BFBCAE3B85AEDF4A82A76EC
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 94707D491824CA93DA095BA6E0A004E2
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 96F071321C0420729002000010000000
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 99962ACB22CE7003BB9736983170C9A9
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9C8928403D4AB094F99FBA20A329833F
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: 9D0EE644B6F1FB242887D8B071B21AD5
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D453ECDB243B77380100103810
MSI (s) (40:54) [16:13:11:398]: Setting cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:398]: Using cached product context: machine assigned for product: A09035D454B9B7346AA6380100003800
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A3878338869058B3FA7CABEAA036CD05
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A57765D93F393A44082948E08362ED03
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A6C64DD86500CEF47BA082BB611A1FF1
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A7C639EE04AE5D13B956E8E380C98382
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: A889D6FD0AEE7724AA8B51E880E634B9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: AABFD194FE7760B46867F26CE6EE40A9
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: B6ACDB9A3563B764CA384963D73AFB3E
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BA342DECAB7C24D3699041FEA5F66C10
MSI (s) (40:54) [16:13:11:399]: Setting cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:399]: Using cached product context: machine assigned for product: BC3F6BE54F64F1540A82F7D6D8537D0D
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: BDAD5335AB438EA45A9146D887948864
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C173E5AD3336A8D3394AF65D2BB0CCE6
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C28643E881181F13CBC489DC69571E2C
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C4B69A87346AF0D4892C8A1EA666969F
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7030BC4E565144468EBD02F4EBF28C8
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7548CA35830AEB49A950E590FD5D676
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C7BCDCEDCC85568419FA26F77989EF84
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Using cached product context: machine assigned for product: C8A8601403F36B6479A8AE96F2821DFA
MSI (s) (40:54) [16:13:11:400]: Setting cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CF454FAAAC2892F4BA13A60149587EE6
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: CFD2C1F142D260E3CB8B271543DA9F98
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D04BB691875110D32B98EBCF771AA1E1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D139E7FE48CDB174D86B8A3385904547
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D20352A90C039D93DBF6126ECE614057
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D30CF9A3586C138449FCE4FD3D474979
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D7314F9862C648A4DB8BE2A5B47BE100
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: D871E8DFE4B8AD244B43FE2F0723B9C1
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Using cached product context: machine assigned for product: DFC90B5F2B0FFA63D84FD16F6BF37C4B
MSI (s) (40:54) [16:13:11:401]: Setting cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: DFDBABC48F94DF74EBD7CEED270725A5
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E08F45ADC1622A148A5545A941F4F295
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E937F97667C514A45B269F9312656BDD
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: E97A59ECCF4EFFF4A857920FB449F22F
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EDEED656CA6FAC745A861A4B3EB47506
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: EEDB8CDDCACDD4042875E3D8B4874276
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F132F0B0A6ECD384AA32773B467F9571
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F4E3B286A696ED244AC1C470AE61874B
MSI (s) (40:54) [16:13:11:402]: Setting cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:402]: Using cached product context: machine assigned for product: F60730A4A66673047777F5728467D401
MSI (s) (40:54) [16:13:11:403]: Setting cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:403]: Using cached product context: machine assigned for product: FDEF50A6E266FB64A85210E0F3C1C996
MSI (s) (40:54) [16:13:11:404]: SRSetRestorePoint skipped for this transaction.
MSI (s) (40:54) [16:13:11:409]: MainEngineThread is returning 2
MSI (s) (40:38) [16:13:11:409]: No System Restore sequence number for this installation.
MSI (s) (40:38) [16:13:11:410]: User policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Machine policy value 'DisableRollback' is 0
MSI (s) (40:38) [16:13:11:410]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (40:38) [16:13:11:411]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (40:38) [16:13:11:411]: Restoring environment variables
MSI (c) (88:5C) [16:13:11:412]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:5C) [16:13:11:413]: MainEngineThread is returning 2
=== Verbose logging stopped: 5/24/2011 16:13:11 ==
Any help would be most appreciated.Fixed answer with a workaround using a second user account.
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Adobe photoshop Installing issue
I am trying to install adobe photoshop cs6 on my pc with 64-bit operating system, i get the following error message when i click on the set up link:
(( installer failed to initialize. this could be due to a missing file, download adobe support advisor to detect the problem))
I can not download adobe support advisor, please let me know how can i solve this issue?Thanks for your reply, i just paste the set up.exe file on my PC again from the source and this time it works
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Error message reads: ...This application cannot be installed because this installer has been misconfigured...
Am I the only one unable to install Adobe Story CC?Hi, I have been having similar issue and followed your instructions below. The below link does not work and a file is presented on screen in code
Any suggestions please.
Nigel
Please follow these steps:
uninstall the installed version of Story.
If you are using a Windows machine, then you can uninstall it from Control Panel.
If you are using a Mac then
- go to the 'Applications' folder,
- move the 'Adobe Story' app to Trash.
- and also delete the application from Trash.
Then download the latest installer from this location: https://story.adobe.com/AIR/AdobeStory.air
Double click on the downloaded file to install it.
You will not lose your existing documents with the above steps. -
Ok I have downloaded the Adobe 7.0 from Adobe site, but when I go to install it locks up half way through, what do I do?
We cannot know. You are not providing any system information. Generally, though, Acrobat 7 is simply not compatible with contemporary operating systems. Read the text again.
Mylenium -
Had 9.0 version and had computer issue and had to restore computer. Now the sales tax form will not read and download updates will not work.
Hi ocean point
Please try the latest Adobe Reader -
When I try and open a PDF i get this message "before viewing PDF documents in this browser you must launch adobe reader and accept the end user license agreement then quit and relaunch the browser" When i install i never get to accept this because its not showing up
If you installed the Adobe Reader to the deafult location you will see it in your Hard Drive / Applications folder and not user's directory.
Try this:
1. Quit the Safari
2. From Finder > Go > Go to Folder... > type in the path : /Applications/ and hit 'Go'
3. Launch 'Adobe Reader'
4. Accept end user license
5. Open PDF in Safari. -
Adobe captivate - install issue
trying to install adobe captivate 32-bit but keep getting error msg. that No subscription found. adobe support is not helpful as they want us to add their license servers to our proxy servers but we get this error msg. even on a home network. any help is appreciated.
Hello there,
Thanks for your reply to the Private Message.
Can you please share Order number and Contact details, and preferred time to contact you.
Please send a Private message.
Thanks. -
Premiere Elements Install Issue
From the Photoshop and Premiere Elements 9 package have successfully installed photoshop but Premiere is proving difficult.
It skips the 'serial number' step and goes straight to 'options' and then cancels the install. When I click 'help' it diverts me to a help page about installing a serial number (which I have) but doesn't allow me to enter it.
Tips please!
ThanksInstall in trial mode, then use Help --> Activate.
Mylenium -
unable to load new Adobe Acrobat from Cloud states that it has been updated yet I can find no trace in applications or utilities folder. Trial version was uninstalled prior to adding new cloud user. Recommendation.
Run teh cleaner tool and try again.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium -
Adobe Element Licensing in disaster recovery
Hi,
We have Adobe Element installed locally on various pc's in our company. We are currently designing a DR solution and an am interested in how to successfully implement this with Adobe Elements V2. We are proposing loading Adobe Elements in a DR Citrix farm.
Reading through the EULA, you can either
1) Run Elements locally or
2) Assign the elements license to a device and have that device access Elements through citrix.
If we install elements in DR citrix environment, would we then have to re-purchase Adobe Element license for every device that could access Elements, as we have used up our install license by installing them locally??
Davidi guess the main question is do you want to define this license server as a secondary RDS license in your GPO or will you manually change the GPO option in the event of a DR? is this DR site actively accessible or it will only become available once
DR has been invoked?
as for compliance...not sure how that would work, you would probably use the same license activation on your DR as you would in your production but whether that's abiding by the EULA is something I've never encountered to answer, someone else here might
know -
Problems installing Adobe Elements 4.0
Wow, do I love my Macbook Pro. No waiting to order it. Got it 3 weeks ago at the Apple Store. No noise, no problem installing my old files .etc.
However, tonight I tried to install Adobe Elements 4 two times. Both times at the last seconds of installing I get a message to try installing again. Is this a known issue with intel Macs? Or do I have defective software?
Thanks for any info about this.
Nancy
733 Power Mac Mac OS X (10.4.1)is it best I pair the upgrade and just put another 512 MB in second slot, or can I put 1 or 2 gig in that slot and get dual channel performance?
That's a good question which often leads to a lot of debate. Most benchmarks show the effect of dual channel is minimal, probably because with most applications memory is not the bottleneck, other sub-systems like the hard drive or graphics are.
It really depends on what you're going to do with the computer: if a lot of Elements 4 work under Rosetta with many windows open etc. I think you'd be well served by going to 2GBs of RAM. If intensive use like that will be minimal, and mostly you're going to "iLife it up," e-mail, surfing, etc. then you'd probably be happy adding another 512MB. Over time as more programs go Universal the overhead imposed by Rosetta will be less & less of an issue.
When shopping be sure to check out OWC (Other World Computing) for their pricing on genuine Samsung memory (I'm not a fan of their "no name" brand). Apple uses a lot of Samsung itself, as well as Micron which you can buy from Crucial.com. Others will have their own favorites to recommend, of course. -
Installing Adobe Acrobat Reader X into Adobe Elements 6.0
I am using Adobe Elements 6.0 which comes with Adobe Reader 6.0. In the past per a TechNote (331114), I was able to update the Adobe Reader from the 6.0 to the latest version I am currently using (9.0) by putting the file into the folder: "Program Files/Adobe/Acrobat 6.0" as the TechNote recommended.
Now I want to update to the Adobe Reader X (10.1.1) but that download will not allow me to direct the installation into the "Program Files/Adobe/Acrobat 6.0" folder. It only does an automatic install and does not let me choose where to put the files (no menu pops up to let me direct the installation to a different folder).
How do I make it install to the "Program Files/Adobe/Acrobat 6.0"? Or, dan't I dod that with the Adobe Reader X?
Thanks.I came upon this post after receiving this error message when trying to install Acrobat 9. In my case, we deploy Acrobat from an Administrative Installation Point (AIP) using Group Policy. I believe the user at this computer pulled the plug while the group policy deployment was taking place. I got the error when trying to install the program manually afterwards.
I was able to rectify the issue by running msiexec.exe against the MSI in the AIP with the /x switch, performing an uninstall:
msiexec /x \\server\deploy\AcrobatStandard9\acrostan.msi
(The program was not showing up in Add/Remove programs, otherwise I would have tried uninstalling from there.) After that, the install proceeded successfully.
Hope this helps someone. -
I have Adobe Elements 9 and I used to be able to export HD 1080p videos with no issue. But recently, when I export using H.264 MPEG or MPEG 2, which I normally used, the high resolution videos come out very choppy. How can i fix this?
mr
Are you running the 9.0.1 Update of the program and on what computer operating system is it running?
Is your video card/graphics card driver up to date according to the manufacturer of the card?
Is your computer optimized, including maintenance of pile ups of preview files, conformed audio files, and conformed video files?
Do you have the latest version of QuickTime installed on your computer with Premiere Elements 9.0/9.0.1?
What are your project settings and what are the properties of your source media? When you say that "used to be able to export...." is that on the same computer, same brand/model/settings for the camera recording the video now in use, same Premiere Elements 9.0/9.0.1?
Where player are you using for the playback of these exports?
Please give us more details on the size of the projects (then and now) as well as details of the customized export settings in your Share/Computer/ route. Premiere Elements 9.0/9.0.1 is only a 32 bit application running in 32 bit or 64 bit system. Not sure if computer resources might be taxed more so now than before.
More later.
ATR
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